Open Source Software – An Enabler of Malaysia's Vision 2020 transformation
Digital Transformation Digital Leadershipengine+201… · Today’s Drivers – Digital...
Transcript of Digital Transformation Digital Leadershipengine+201… · Today’s Drivers – Digital...
Digital Transformation Digital Leadership
Peter Nevin
What is Digital Transformation? The application of digital capabilities to processes, products, and assets to:
– improve efficiency – enhance customer value – manage risk, and – uncover new monetization opportunities.
Bill Schmarzo CTO, Dell EMC Services
Today’s Drivers – Digital Transformation 1. Social/Mobile
2. Cloud as an enabler
3. Millennials & others
4. Analytics
5. Leadership maturity
- Customer engagement - depth and method
- Faster to market, scalable, lower cost, wider reach
- decision making, value add and growth
- expectations as employees and customers
Policies, Procedures and Governance
• Demand management
• Leadership maturity – CIO
• Organisational fit - Current
• Strategy – Organisational scope
• Methodologies – Projects
• Innovation
• Digital Leadership
• Future fit
• Extra Organisational scope
• Transformative & Agile
Transformation vs New Disruptive Business
• Uber v Taxis
• Netflix v Blockbuster (800 stores)
• Dominos pizza (USA) /Pizza Hut (Aust)
• Amazon
• Deliveroo vs McDonalds
• Fedex
The Digital Role Market Facing
Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Focus
Responsibility
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Digital Leadership
Technology Business Acumen
Innovation
TRANSFORM MANAGE
Management
Oversight
Alignment
Leadership
Identification
Integration
Technology Business Acumen
Innovation
Digital Leadership Role
TRANSFORM
Alignment
Identification
Leadership
TRANSFORM
• Educate and lead business leaders on the emerging digital landscape
• Manage data and analytics across the end-to-end customer experience
• Drive a vision for the digital future of the business
• Lead (?) the overall enterprise business transformation/change effort
LEADERSHIP
TRANSFORM
• Identify value opportunities in end-to-end customer experience
• Oversee the enterprise innovation process • Identify opportunities to apply isolated
innovations to other areas of the business
IDENTIFICATION
TRANSFORM
• Integrate research & development efforts and with corporate strategy
• Introduce management methodologies initiatives (e.g., agile)
• Promote ongoing collaboration between business units/functions
• Identify and access emerging technology sources for new customer value or engagement
ALIGNMENT
Digital Role Market Facing
Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Focus Responsibility
18 Your Digital Leadership
The role is constantly changing – adapt and be proactive. Understand your Leadership Journey – what skills you have and need Match the your skills to the
organisation and the time
Play to your strengths Innovate with simplicity!
Technology Business Acumen
Innovation
Digital Transformation Digital Leadership
Peter Nevin [email protected]