Digital Government Transformation · 70% 67% 48% Government is provider and consumer in most of the...
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Transcript of Digital Government Transformation · 70% 67% 48% Government is provider and consumer in most of the...
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials,
is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,
proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
Digital Transformation and the Future of SDIs
WorkshopINSPIRE Conference 2018
Digital
Government
Transformation
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Location data and SDIs underpin transformation
towards Digital Government
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Digital Platforms are at the core of the
transformation towards Digital Government
Citizens Ecosystems
Things IT Systems
Location
Intelligence
Connecting business partnersor Smart Communities
Gateway to citizensand customers
ERP, CRM, Core SystemsConnected devices, vehicles, sensors, infrastructure
Location Data
Hundreds of Public Services
Gartner observes that Governments,
globally, are taking a digital government
platform approach to enable digital
government, simplify processes, improve
citizen interactions and reduce
expenditures.
Digital government platforms provide
services such as identity management,
reusable application services, analytics
and digital public services, to improve and
coordinate government services across
multiple domains.
These are open systems using APIs for
everybody to connect to.
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Governments are mostly a provider of data and
services in multi-stakeholder Digital Platforms
IA
Space
Administration &
Finance
Transportation
& Public Works
Health & Social
Services
Natural
Resources &
Environment
Education &
Research
Defence &
Intelligence
Business
Services
7%
33%
56%
4%
4%
59%
67%
26%
Source: Gartner study on the role of government in location enabled Digital Platforms for JRC
25+ Digital Platforms from various sectors have been analysedOwner
Provider
Consumer
Funder
33%
70%
67%
48%
Government is provider and consumer in most of the cases, funder
in half of the platforms we have studied, owner in a third of them “
”
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pub
APIs are used extensively across the EU public
sector as an enabler to digital government
1
2
3
2
1
3
APIs are being used at three ‘layers’:
Connecting systems internally as
method of achieving loosely coupled
modular architecture.
Providing access to into large open
data stores so that developers and their
applications and websites can more easily
consume it
Powering a platform and ecosystem,
driving innovation between the agency
and the user, very relevant in areas such
as Smart Cities
Source: Gartner study on Digital Government for JRC
API’s are the ‘glue’ that allows public organisations to provide a flexible array of services and allow for an
orchestration of services tailored to citizens
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Blockchain usage is being explored by
governments
Land Title Registry In The
Blockchain (Sweden) // Enabling
real-estate transfer using a smart
contract workflow
Stadjerspas (The Netherlands) //
Providing allocated discount vouchers
to citizens using a blockchain-based
infrastructure
Pension Infrastructure (The
Netherlands) // Creating a single,
blockchain-based infrastructure for
citizens, governments and companies
to mange pensions
Infrachain (Luxembourg) // Building
a governance layer to ensure
compliance and service levels in
(public) blockchain implementations
Blockchain-Based E-ID’s
(Switzerland) // Connecting
government ID’s with blockchain
addresses to enable self sovereign
identities
Exonum Land Title Registry
(Georgia) // Using blockchain to
provide citizens with a digital
certificate of their land title(s)
Academic Credential Verification
using Blockchain (Malta) //
Accessible verification of academic
credentials using a public blockchain
infrastructure
Blockchain against VAT fraud (EU)
[speculative] // Real-time
transaction registration on blockchain
to fight VAT fraud
Source: Gartner study on Digital Government for JRC
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Multiple technologies and paradigm shifts
accelerate the transformation of Governments
Key Takeaways
I. Digital platforms enable an ecosystem approach for
governments that better enables them to meet the needs of
and engage with their target consumers
II. Blockchain has great potential for governments, yet
current implementations are excessively hyped
III. Digital Platforms, Blockchain and APIs require a shift in
design thinking from resource ownership to resource
orchestrator for public administrations
SDIs should think about how to leverage the Digital
Platform service delivery models
Governments should adopt an agile approach for
developing new service delivery models in order to
adapt to the rapid evolution of technology
SDIs and governments should explore further the
potential of their role as orchestrators of resources in
today’s platform economy
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Thank you!
David Allessie
Gartner Consulting
+31 (0)615112435
Clémentine Valayer
Gartner Consulting
+32 471 80 78 41
