Mark Day

General Manager, Government Industry

Worldwide Public Sector

Microsoft Corporation

March 30th, 2016

EMPOWEREDB Y D I G I T A L

G O V E R N M E N T

Public sector leaders around the world face a daunting challenge

to deliver good government in the 21st century. They are under

increasing pressure to deliver more and better services to a

growing urbanized population, and to manage complex issues,

from macroeconomic uncertainty to international conflicts, in an

environment of diminishing trust in government, increasing

bureaucratic complexity and natural resource constraints.

New challenges faced by Digital Government

Cyber

Security

Citizens Compliance

Cross sector

collaboration

ResiliencyDemographic

shifts

Situational

awareness

Internet of

Things

Transparency

and open data

Technology shifts

Cloud availableSocial engagementMobile citizens

Cyber Security

Data and analytics

A new era of opportunity to innovate and prosper

Citizen Outcomes

Economic Growth

Social Inclusion

Environmental Sustainability

Good Governance

Urbanization

Health and safety

Scarcity of natural resources

Empowered, connected and socially conscious citizens

Talent and skills gap

Aging infrastructure

Responsible spending

Drivers and Demands

Public value is the measure of success

Personalized and integrated services across agencies

Location-based information and alerts

Transparency and digital participation

Citizen apps and solutions enabled by open data

New skills and opportunity for all citizens

Improving government access at all level

Engaging citizens in new and better way

A single, consistent point of entry to

government for all transactions

Interact directly with open government

Stay up-to-date with daily news

Obtain services in a fair and efficient

manner

Integrated solutionsDigital government is more social

and more dynamic

Digital

government

More

informed

leaders

More

responsive

workers and

agencies

More

engaged

citizens

“Now we can make all transit information easily accessible for

all commuters, where it was virtually unattainable in a single

location before.”

Andre Stelzner

Director of Information Systems and Technology

City of Cape Town

South Africa

CITY OF CAPE TOWNThe city aggregates schedule data from six transport operators, making it available for 500,000 people.

@MSFTCityNex

t

Microsoft.com/CityNext

Learn more

Microsoft CityNext

“The sending of payroll receipts was a manual and costly

process. Finding a solution to avoid this cost, and also improve

the ease of payroll interactions for employees, was a priority.”

Eduard Martín

Chief Technology Officer

City of Barcelona

Spain

CITY OF BARCELONABarcelona is saving 30 percent of the cost of an on-premises solution by migrating to the cloud.

Learn more

@MSFTCityNex

t

Microsoft.com/CityNext

Watch Video

Microsoft CityNext

INNOVATION AT MICROSOFT

TODAY TOMORROW

x

Microsoft Azure Cortana Delve

Internet of

ThingsSpeech

RecognitionMachine

LearningHolographic

Computing3D Soundscape

Technology XX

Innovation at Microsoft

Trusted Cloud Principles

Envision and accelerate your digital futureWe can help you to further envision and map your way toward a new, synergetic and self-sustaining public

ecosystem – on your terms, tailored to your specific situation, priorities and citizen needs.

Explore vision,

opportunities and goals

within the context of

your current plans

Envision

Confirm business

scenarios, process,

people approaches and

constraints

Discover

Define technical

elements and

requirements, specs for

existing and future state.

Define/Design

Receive solution

debriefing and review

solution sketches to

determine next steps

Review and map

“Our mission is to

empower every person

and every organization

on the planet to

achieve more.”

Satya Nadella

CEO, Microsoft

© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of

Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.