Digital Engagement @Fujitsu · Obtain maintenance information, service tech guides, current device...
Transcript of Digital Engagement @Fujitsu · Obtain maintenance information, service tech guides, current device...
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Digital Engagement @Fujitsu Robert Ryan Fujitsu America
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Human Centric Digital Engagement
A hyper-connected world
The rise of the machines… and Data
Digital for analogs
New Business Modes, Models and Expectations
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A Hyperconnected World
An emerging new world where people, places, things, information, and infrastructure are connected via networks, evolving the realities and possibilities of business, individual work and life everywhere
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The rise of the machines… and Data
The Internet of Nouns (aka IoT) New business modes, models and expectations Challenges: security, privacy vs. convenience, etc.
… But most importantly, you.
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Digital for analogs
...for humans
…delivering insights and enabling mechanisms for contextual engagement of people. Wherever they are.
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Digitalization… helping business and
society do more
Digital for analogs
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Digital must be more than pixel thin
Digital Front End
Digital Back End
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Our end-to-end approach: Enabling Digital
Bridging the digital disconnect with an integrated, end-to-end approach.
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Fast IT
Exploit / explore new digital services
Robust IT
Modernize existing core systems
Hybrid IT Managing cloud alongside on-premise IT
A digital enablement platform
Exploit Existing IT
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Helping organizations transform their business digitally through connected 2-speed IT delivery:
Fujitsu’s Digital Business Platform MetaArc
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Digital Examples Copyright 2016 FUJITSU LIMITED
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Digital Engagement Example: Retail
Retailers can link Fujitsu AR with their inventory systems to provide detail product information at a glance…
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Digital Engagement Example: AR Maintenance and asset management
Obtain maintenance information, service tech guides, current device / machine state…
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Digital Engagement Example: Digital customer engagement
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Digital Engagement Example: Fujitsu’s UBIQUITOUSWARE
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