Fujitsu - 27oct2010

INTERNAL USE ONLYINTERNAL USE ONLY

AGORA TECHNOLOGY CONFERENCES

Fujitsu Technology Solutions, OCT 2010

Infrastructure-as-a-Service

for Server and Storage

Market observations

Virtualized IT resources as an on-demand

service with a cost billing based on usage

and capacity service units

Primary utility types, depending on fluctuating market dynamism and

market maturity

Business Process Utility

Software-as-a-

Service

Infrastructure Utility

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS1

What is our objective?

Infrastructure-as-a-Service for Server and Storage

A low-priced offer based on monthly billing that enables small and medium-

sized enterprises to order resources and functions easily, quickly and

securely

Fujitsu operates the infrastructure - customers and partners use this platform

to operate their added-value solutions

Solution for the operation of virtualized environments in a "shared"

infrastructure up to the provision of dedicated servers and storage

Use automated, hosted server and storage architectures from data centers

operated by the Fujitsu group

• Server virtualization and remote administration technologies

• Support and provision of middleware and applications


Concept

Offer

IT Architecture and Operation

Summary

AGENDA

3

Concept | Offer | IT Architecture and Operation| Summary

4

Fujitsu portfolio at a glance – Dynamic IT

5

Infrastructure

Products & Services

Infrastructure

Solutions

Managed

Infrastructure

Infrastructure

as a service

Managed OfficeManaged Data Center

Workplace

as a Service

Server

as a Service

Software

Servers ClientsStorage

Office SolutionsData Center Solutions

Network

Storage

as a Service

Managed Maintenance

Dynamic Infrastructures

Service

Desk

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS

Trusted Cloud

off-premisePrivate Cloud

off-premisePrivate Cloud

on-premise

Fujitsu Cloud – the definitionO

n-p

rem

ise

Off

-pre

mis

e

Bespoke

Managed Services

Standardized

Managed Services

Individual

Offering

Customized

Offering

Standardized

Managed Services

Infrastructure

as a Service

Customized & Generic

OfferingGeneric

Offering

Standardized SLAs

Standard tools / processes

Dedicated

Systems Management Center

Shared

Systems Management Center

Degree of standardization / pay-as-you-use invoicing

Workplace

as a Service

Server as

a Service

Storage as

a Service

Managed

Office

Managed

Storage Ma

na

ge

d

Netw

ork

Tools/processes

On-site delivery

Managed

Server

Managed

Maintenance

Managed

Office

Managed

Server

Managed

Storage

Managed

Network

Managed

Office

Managed

Server

Managed

Storage


The challenges



Minimize costs

Predictable costs (agreements based on requirements according to "pay-as-you-grow")

Lower operating costs (personnel, licenses, IT infrastructure)

Continuous optimization of the service

Faster access to critical applications

More flexibility

Understandable SLAs including transparent reporting

Alignment with core business

Reduced risk and lower complexity

No longer shortage of experts

Ensure scalability

Application access: fast, secure and easy

Flexible modification of the range of services

Adopt new technologies

Participate in technical innovations

7

Fujitsu extends its portfolio with "as-a-service"

offerings

Centrally-provided IT infrastructure from

Fujitsu data centers

Shared among multiple customers

Access via pre-defined methods and standard SLAs

Highly standardized infrastructure services –

flexible to use and extend

A shared IT infrastructure is provided as:

On-demand service

Pay-as-you-use invoicing

Basis for using server-based applications and

solutions


The advantages


Minimized investment effort

Reduced infrastructure investments

Optimized use of current infrastructure

Pay-as-you-use invoicing

Ensure flexibility for changing requirements and balance load

peaks

Understandable SLAs including transparent reporting

A model which optimally combines in-house skills with the

available infrastructure and reduces routine activities

Lower start-up barriers thanks to smooth integration

"Trusted Partner"

Experience

Security

Service Level Agreements and continuity

9


10


Server capacity provided from

Fujitsu data centers “as-a-service"

Server capacity can be modified in a flexible manner to meet

customer requirements

Service is charged according to usage

Access via secure Internet connections

Infrastructure-as-a-Serviceensures high availability levels and secure operations of virtual server and storage

infrastructures with cost efficiency and transparency


Storage Classes offered:

High Performance Storage

Productivity Storage

Economy Storage

Systems offered:

Virtual server

Virtual or dedicated server with operating system

Server with middleware and application services

11

Description: Service Consulting

Fujitsu offers “Benefit Analysis” – a process-oriented service consulting, based on a

standardized, structured questionnaire

Analysis and recommendations provided as a neutral consultant

After the workshop, customers receive a professional results catalog illustrating the

options and opportunities for using Cloud Computing with their IT

The following requirements and questions are clarified:

What can I achieve with new technology?

How does this fit into my IT strategy?

What are the potential cost savings and return on investment?

What are the advantages and risks?

Which IT services and processes should I use "as-a-service"?

What about data security and flexibility?

Cloud: many questions - where are the answers?


Partner and Customer

Gre

en

IT

Inte

gra

tion

Se

cu

rity

Infrastructure-as-a-Service

Dynamic Resource Pools for SME’s and LE’s

System

Administration

& Monitoring

Configuration &

Change

Management

IT Service

Mgmt.

Service

Management

Patch

Management

& Virus Protection

SLA-

Management

and Reporting

Backup/

Restore

Fujitsu Data Center "Infrastructure-as-a-Service"

Network

PRIMERGYETERNUS/NetApp

ServerView

IaaS Webportal

IaaS Consumption


Economy Storage


Virtual Server

Dedicated Server

Operating

System

Infrastructure as a Service for Server

Infrastructure as a Service for Storage

Fujitsu Integration Platform

for Cloud Services

13 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS

Infrastructure-as-a-Service for Servers

Structure


Customer

Infrastructure (RX and BX systems) and virtualization (VMware)

Operating system (Windows Server 2003 / 2008, Linux)

Server administration (ServerView / managenow)

Connection Storage Backup

Virtual server Dedicated server

Server configuration (opt. RAM and CPU)

Access and administration (web portal)

Fujitsu

14

Infrastructure-as-a-Service for Servers

Structure


Customer

Infrastructure (RX and BX systems) and virtualization (VMware)

Operating system (Windows Server 2003 / 2008, Linux)

Server administration (ServerView / managenow)

Connection Storage Backup

Integration & transition

Corporate applications

Consulting

Virtual server Dedicated server

Server configuration (opt. RAM and CPU)

ERP / CRM (SAP, MS Dynamics,…)

Database

(Oracle, MS SQL)

Messaging

(MS Exchange)

GroupWare

(MS Sharepoint)

Web / Portal

(Web Server)

Access and administration (web portal)

…..Cu

sto

me

r / p

art

ne

r Fujitsu

15

Service definition: configuration example


Daily snapshot / weekly backup

Modify size of CPU and RAM via WebPortal

Monitoring and standby services 7 x 24

Minimum contract period is 3 months

Monthly invoice / per VM

Reporting and SLA management (availability, number of

used VMs), incl. basic performance reporting

System administration

Patch management (VM / OS)

Server backup (snapshot) / daily

System monitoring

Change management

Capacity management

Core service

Additional information

16

Service Level selection


Availability is measured at the interface to the Fujitsu data center. The prerequisite for all definitions is that there are

no changes made to the access configurations of the servers.

Definition Service LevelService operation 7 x 24

Daily service time Mo-Fr 08.00 - 17.00 CET

Standard Silver Gold

Availability of infrastructure in Fujitsu data

center; measuring point for availability is the

interface to the data center

(outside maintenance times)

98.0% 99.0% 99.5%

Configure new customers 10 working days 10 working days 10 working days

Provision of virtual servers (typically 30 min.) 5 working days 3 working days 3 working days

Provision of dedicated server 10 working days 5 working days 5 working days

Optional services:

Administration support

Create VMDK (VM Disk Format)

Active directory integration

Reset systems

Recover data from snapshot

17

Example: Infrastructure-as-a-Services for Storage

Configuration and Prices are examples


Flexibility

0% 50% 100%

Cost Efficiency

0% 50% 100%


Typical usage

File oriented for e.g.

web-services,

Technology

SAS

450 GB 15k

RAID5 4+1

80 IO/s

Economy Storage

Typical usage

File oriented for e.g.

Backup data

Technology

SATA

1 TB 7,2k

RAID5 4-1

20 IO/s


Typical usage

Block oriented for e.g.

Databases

Technology

SAS

300 GB 15k

RAID 10

120 IO/s


19

Multichannel support

Web site with advertising

Infrastructure service

catalog per channel

Automatic planning

and delivery

Integration of different

resource orchestrations

Accounting / reporting

Web portal


Platform

Pooled

resources

Resourcesmanagement

Fujitsu

Serviceorchestration

Dynamicresources planning

Portals

Partner /

customer

Po

rta

l

20

IT architecture overview


Shared

environment

OS

App

OS

App

OS

App

Dedicated

environment

Shared

storage (NAS)

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

Customer

network

21

Customer

IT architecture overview

Fujitsu data center

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

VPN

or SSL

VPN

MPLS

Systems

Management

World Wide Web


Shared Server

Environment

ETERNUS

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

OS

App

PRIMERGY

ESX Virtulization

FibreChannel

Example Scenario: High Performance Storage in Combination

with I-a-a-S Server

Internet


Trusted

Fujitsu Data Center

Trusted Cloud

Client

Client

Client

Client

Example Scenario: Economy Storage as Backup

Internet


ETERNUS

FibreChannel

Trusted

Fujitsu Data Center

Trusted Cloud

Shared NAS

Storage (V-

Series)

Client

Client

Network connection


Secure connection to customer networks

Easy implementation

Flexible bandwidth according to requirements

High geographic availability

SLA-based connection concepts

Data encryption in WAN

High-availability Fujitsu data center connections

Secure separation of customers inside the data center

Access to several customers via one partner

Secure management connection to all customer

systems

25


Systems Management – service modules

Systems

monitoring

System

administration

Patch

management

Backup &

restore

Reporting

Continuous monitoring of system conditions, 24x7

Operation and administration of servers and storage

infrastructure, manned operation, 5x9 (Mon-Fri, 8-17)

Security patches, error fixing,

function extension and improvements

Daily snapshots, retention 1 week, filesystem restore

Documentation for service quality,

monthly, standardized

Secure

deletionDelete user data, deactivate remote access and web access

26

Customer benefits


Secure and compatible infrastructure

Optimized integration effort

Test environments can be set up and tested on

staging servers then moved to real-time

systems when implementation is complete

No investment necessary in IT hardware

Improved service levels and quality

Standardized price model and flexible costs

thanks to invoicing

on a "pay-per-use" basis with extremely short

delivery times

Reduced costs and administration thanks to an

extremely high degree of standardization and

automation

Support from a reliable and experienced IT

infrastructure provider

28

“Pure Form” Cloud Computing will be rare

Helping enterprises making a wise

choice about their IT architecture

IT will not become 100% as-a-service

There is a need for delivery flexibility

Products and services

Packaged solutions

Managed infrastructures

Infrastructure as-a-service

Customers decide which IT delivery model is best for each project

Depending on their particular needs, means and skills

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS29INTERNAL USE ONLYINTERNAL USE ONLY

http://www.party-reutlingen.de/registration/

Infrastructure

Solutions

Managed

Infrastructure

Infrastructure as

a Service

Infrastructure

Products

Dynamic Infrastructures means the choice is yours!

Dynamic Infrastructures are reflecting IT delivery models

ranging from traditional HW purchase with own operations

to buying (and paying) as you use service from the cloud

Purchasing Buy the

infrastructure

Buy set of

pretested solution

components

Contract Service

based on SLA

Buy the service

Business model Pay for devices and

maintenance

Pay for Solution

and its integration

Pay based on KPI

for SLA

Pay according

to usage

Access Corporate network Corporate network Corporate network

/internet

Internet

Technology Dedicated, static,

not shared

Dedicated, inhouse

shared

Dedicated, flexible Client-capability,

scalable, elastic,

dynamic

30 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS

MULŢUMESC!


Fujitsu - 27oct2010

Technology

Transcript of Fujitsu - 27oct2010