Die Horrormeldungen über insgesamt wegfallende Arbeitsplätze … · 2019. 10. 17. · 5 During...

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1 MILLA* A NEW CULTURE IN SKILL DEVELOPMENT Task Force Future of Work in the CDU/CSU parliamentary group Members: Thomas Heilmann (Chairman), Marc Biadacz, Antje Lezius, Kai Whittaker Berlin, February 2019 Collection of materials *Modular Interactive Lifelong Learning for All

Transcript of Die Horrormeldungen über insgesamt wegfallende Arbeitsplätze … · 2019. 10. 17. · 5 During...

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MILLA*A NEW CULTURE INSKILL DEVELOPMENT

Task Force Future of Workin the CDU/CSU parliamentary group

Members:Thomas Heilmann (Chairman),Marc Biadacz, Antje Lezius, Kai Whittaker

Berlin, February 2019Collection of materials

*Modular Interactive Lifelong Learning for All

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The horror stories about overall job loss are not very likely, but …

SOURCE: Application of the Frey/Osborne Study (2013) to Germany, ZEW (2015); The Skilling Challenge, Ashoka and McKinsey (2018)

Digitization leads to job loss Digitization creates more jobs

According to an estimate from the Center for European Economic Research (ZEW), the digital transformation could lead to the loss of 42% of jobs by 2033 in Germany

The widely known study entitled "The Skilling Challenge" reaches the conclusion that automation creates more jobs than it eliminates – thus, 155 million new jobs will be created up to 2030

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... what is certain: in the future, jobs will fundamentally change

1 Assumption: 37 million people working an average of 35 hours per week for 52 weeks per year

Two-thirds of employees must align their competencies on an ongoing basis to remain viable in the future labor market

Total working time by activity type in Germany, 2016 to 2030 millions

-755 (around -1%)1

977

1,906

2,293

1,521

1,198

1,658

1,411

569

756

152

3,413

1,054

2,678

3,097

Application of expertise

Interaction with stakeholders

People development and leadership

Unforeseeable physical activities

Data processing

Data compilation

Foreseeable physical activities

Fewer hours More hours

Balance

+1,724

+902

+825

+144

-1,267

-1,507

-1,576

Source: McKinsey & Company (2017) – Jobs lost, jobs gained: Workforce transitions in a time of automation, Future of Work team, ver.di Position Paper on skill development (09 Aug 2018)

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Technological advances have always led to shifts on the labor market

Source: McKinsey & Company (2017) – Jobs lost, jobs gained: Workforce transitions in a time of automation

Traditional sectors such as agriculture continue to shrink, while knowledge and service sectors show strong growth

Share of overall employment by sector in the USPercent, 1850 to 2015

1850 20001900 1950

Business and repair services

ConstructionTransportAgricultureProductionHousehold assistanceMiningSpecialized servicesUtilities

TelecommunicationHealthcareEntertainmentEducationGovernment

Commerce (retail and wholesale)

Financial services

2015

100

0

10

20

30

40

50

60

70

80

90

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During industrialization, wages developed positively only after maximum radical reforms

Source: Wages, Prices, and Living Standards in China, Japan, and Europe 1738-1924, RC Allen (2005)

1750

Actual wages

England

Netherlands

Germany

China

Italy

+125%

19001850

Commercial freedom

Compulsoryeducation

UniformGerman law

Imperial Constitution

Abitur at secondary schools

18001750

Actual wages in Europe and Asia develop depending on reform scope

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But in the 19th century, people had more time than they do today

Electricity: 46 years

Internet: 7 years

Telephone: 35 years

Smartphones: 5 years

Time until 25% of the US population use a technologyYears

Source: Future of Work: Learning To Manage Uncertainty, Heather McGowan & Chris Shipley, Pew Research Center: The ever-accelerating rate of technology adoption (2017)

• Technology cycles are getting increasingly shorter

• We do not even know many of the technologies that will emerge in the coming years

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This greater speed increasingly forces a change in activities

Source: Future of Work team, ver.di Position Paper on skill development (09 Aug 2018); Schmiederer, BIBB/BAuA Youth Employment Survey 2011/2012 (2014), 1: Based on dual training graduates

Profession

Traditional education and professional pathway

Schooling Voca-tional

training

Changing profession

skill development

Future education and professional pathway (lifelong learning)

Schooling Voca-tional

training

Already today, only half of those between 18 and 24 years of age work in the profession they learned1

19th and 20th century

21st century

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Danger of mismatch – simultaneous unemployment and shortage of skilled employees!

Source: Skill shift: Automation and the future of the workforce, McKinsey Global Institute (2018)

-16

-17

7

22

52Technological capabilities

Social and emotional capabilities

Higher cognitive capabilities

Basic cognitive capabilities

In 12 years, the required capabilities on the labor market will have already changed fundamentally

Western Europe, all sectors

CapabilitiesForecast change in working hours up to 2030Percent

2030 working hoursBillions

2016 working hoursBillions

113

62

78

67

42

Total 632

95

51

83

82

84

375

Physical and manual capabilities

0 100

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The mismatch has already begunVacant specialized IT and management positions reported in Germany

Source: The labor market for specialized IT employees, Bitkom (2017); Stack Overflow Developer Survey (2015)

0

10,000

40,000

20,000

50,000

30,000

60,000

2009 10

28,000

11 12 201713 14 15 16

20,000

43,000

38,000 39,000

51,000

41,00043,000

55,000

+175%

Remarks

• Since 2009, the number of vacant IT positions in Germany has increased by around 175%

• This trend illustrates the need to train specialized IT employees

• 75% of software developer positions are in non-software companies

• Internationally, a large share of IT developers –48% in 2015 – had no formal IT qualification; they gained their IT skills online based on learning by doing

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Mismatch – 100,000 people affected cost the government EUR 6 billion

1 Tertiary impact (such as health costs) not considered 2 In some historical shifts, often even higher

Source: Future of Work team, calculated based on IW (2018) and IAB (2017)

Additional unemployment of 10% (realistic scenario2) would cost the govern-ment EUR 265.5 billion per year

The negative economic impact would be even higher at EUR 431.1 billion per year

Each 100,000 skilled employees missing translates into lower government revenues

EUR 3.1 billion per year

Government costs per 100,000 unemployed

EUR 2.9 billion per year

EUR 6.8 billion per year

Economic loss (including lost revenues)

Shortage of skilled employees Unemployment

Estimates of unemployment and shortage of skilled employees with associated annual costs1

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The quantitative skill gap – a large share of the population does not develop themselves further or does too little

Source: skill development participation in Germany, IAB (2017)

Survey of 46,362 people between the ages of 30 and 60 on skill development over the past year

Organized skilling offers

97%

Noparticipation

3%

Participation

61%

39%

Noparticipation

Participation

81%

19%

Noparticipation

Participation

42.0%

Noparticipation

58.0%

Participation

Informal skilling offers

FormalIn-

formalLectures,

conventions

Special-ized litera-

ture

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The qualitative skill gap – employees do not learn the appropriate competencies

Source: Future of Work team

Current skill development focus Focus actually required

1 Digital competencies

2 Social competencies

3 Self-/health management

1 2

3

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Additionally – digital competencies (e.g., programming) can currently be learned online with 90 percent only in English

Leading providers of online courses such as Coursera, EdX, and Udacity only offer these in English

Source: Future of Work team, Coursera (2018), EdX (2018), Udacity (2018)

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The organizational skill gap – the status quo overburdens individuals

Current situation

Unclear, confusing

Over 4.5 million skill development offerings are compiled in regional and state-wide catalogs

Not central

Neither infor-mation nor courses are administered centrally

Not tailored

Hardly any possibilities exist for individual learning journeys or tailoring

Lack of impact measurement

The effective-ness of skill development activities is not measured by the government

Analog

There is no modern focus of the offering on implement-ing digital methods

Regionallyweakly networked

Educational federalism results in an uncoordi-nated skill development system in higher education

Legal hurdles

skill development is not the mission of higher education institutions

Deficits of the German further education system

Source: Future of Work team

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Skilling can become the most important location factor for Germany

Most important location criterionSufficiently qualified employees

2 Materials and resource costs

3 Labor costs

4 Financial system and economic situation

5 Qualification and availability of scientists

Source: Deloitte – Global Manufacturing Competitiveness Index (2010)

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Germany needs a shift in skill development

Time

Furtherdevelopment

(Excellent) higher education

(Dual)training

Secondaryschools

Primaryschools

Preschool/kindergarten

Source: Future of Work team

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Interim insights – Germany must become active to close the skill gaps and prevent costs in the billions

However: Activities and, with this, required capabilities will

change radically

It is likely that digitization will eliminate no/only a limited

number of jobs overall

Mismatch danger: simultaneous unemployment and shortage of

skilled employees!

The gaps in skill development will cost Germany billions

Source: Future of Work team

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MILLA forms a new foundation for future skills and for capturing competencies

Source: Future of Work team

MILLAModular Interactive Lifelong Learning for All

1 New online offering

Coordination and recommendation of offline offerings2

Documentation of competencies3

New professional network for everyone4

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MILLA offers tailored online courses, personal recommendations, and much more

Support is provided via 4 channels

1. FAQs (catalog)

2. Chatbots

3. Phone

4. Advising offerings

Welcome back, Ms. Smith!

Are you a volunteer? Edit profileCompetence

pointsCourses

completed

27 3

Agile work approaches in bankingContinue

View all coursesFind local course offerings

My online courses Courses near me News

BezahlDigital is looking for you: Banking employee with knowledge of agile work methodsView job posting

Find more employerswho are looking for my

capabilities

ContactHelpForum

25%

View my wish list

Internet security – protecting data in the Facebook era Go to provider site

Wish list

Instantadvising

Everything at a glance: online and nearby courses, news on potential employers, and an overview of learning progress

Source: Future of Work team

Under "News" find out, for example,

• What capabilities are needed on the market

• How to improve your chances of being hired

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Competence points for completed courses are rewarded with premiums and certificates for the labor market

Source: Future of Work team, Shutterstock.com, Alexey Boldin/Shutterstock.com

A certificate can be downloadedand submitted to a potential/current employer

Participants can receive premiums for their skill development activities up to an annual limit

Completed courses can be revisited

Design thinking – the new kind of creativityView now

Chinese for beginnersView now

Forum Help Contact

Revisit

36 competence points4 completed courses

ContactHelpForumWish list

Premiums

Redeemnow

Redeemnow

14 pointsremaining

14 pointsremaining

64 pointsremaining

Redeemnow

All completed courses Download certificate

Agile workin banking9 points

Learning howto learn3 points

Designthinking15 points

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Competence points are the currency of skill development - They can be used on the professional development and professions markets

Competency points are earned offline or online and serves participants as digital currency on the skill development market (e.g., for premiums and certificates). Existing providers can also award points for former offerings. The players on the professional development and professions markets are free to also recognize the points

Online providersAward points for digitalformats, e.g., learning (programming) languages

IndividualsCan also take tests for competencies beyond the professional realmto earn points (e.g., sports clubs)

MILLA

Classic providersAward points for offline skill development (e.g., acquiring social competencies)

CompaniesAward points for internal skill development

Source: Future of Work team

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Online offerings look like this today

Source: Netflix (2018), Shutterstock.com

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Individual settings right after loading the page the second time –skilltainment instead of "continuing organized learning after completing initial training"1

Entertaining

Mobile + flexible

Source: Netflix (2018), Future of Work team

1 Definition of skill development according to Federation/Federal State Commission, Booklet 83 (2000)

Granular

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MILLACuratorship of certified

providers reviews (online

and offline) course offerings

Fundamental quality control

Real-time quality monitoring: Number of competence points achieved, ongoing relevance factor updating, customer reviews

Curatorship + AIassesses provider

suggestion for scope of

competence points and relevance

Offering quality is subject to ongoing government review

Source: Future of Work team

Digital offerings (skilltainment)Innovative online content from learning institutions, individuals (Youtube example), or game producers

Company offeringsRequirements-based content, particularly from companies affected by the shortage of skilled employees

Offerings from nonprofit institutionsContent that can be learned in, e.g., associations, chambers, unions, or foundations

Traditional skill development offeringsClassic providers for general and profession-related formats along with those from schools and universities

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Content is imparted using a microlearning approach andcontinuously improved using a "closed loop"

Source: Future of Work team

Continuous review of learning impact

Enhanced fit precision for optimized course content

Optimization of the appropriate3-minute modules

MILLA

Individualized Assessable

Modular

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Providers are compensated in line with actual use, relevance, and assessment

Providers can view the relevant

capabilities listed and

produce courses

Government curatorship reviews and

certifies courses

Course is approved and listed in the

platform

Course is completed and

competence points awarded

Provider receives

payment in line with use, relevance, and

assessment

Relevant capabilities are continuously

measured based on employer

demand

Example II: Stay fit with Thermomix

Example I: Introduction to Python (programming language)

Competence points earned: 10(basic compensation: e.g., EUR 0.20/point)

Relevance factor 0.9 4 stars EUR 7.20

Competence points earned: 7(basic compensation: e.g., EUR 0.20/point)

Relevance factor 0.3 5 stars EUR 2.10

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MILLA creates a skill development cultureThe platform adds value for every resident, employer, and provider

MILLA

GovernmentProvides the platform and advises populace

Course providersOffer courses and compete with other providers

IndividualsUse the platform for free, interests-led skill development offerings, receive the associated certificates and premiums

Employers Can more easily identify qualified employees based on competence points (also based on courses in scarce qualifications)

Source: Future of Work team

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The skill development platform is a platform for the middle and not for remedial support ("WeGebAU"1)

Individuals82.7 million

Employable population and retirees68.6 million

Initial education14.1 million

Employable45.9 million

MILLA targets the center of society and dismantles inequalities to enable participation and equal opportunity independent of an individual's situation

The platform targets all individuals –particularly those after initial education

250 45 65

Age(years)

100

• Around 69 million individuals are no longer in initial education, yet learning new capabilities is becoming increasingly important in professional life

• The skill development platform offers all these people the opportunity to gain easy access to skill development free of charge

Explanation

Source: Destatis – Statistical Yearbook (2017)

1 "Program for further developing employees with low qualifications and older employees in the organization" of the Federal Ministry of Labor and Social Affairs

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Target group: Smith and Miller examples

Source: Future of Work team

43 years old, employed as an administrator in a bank. Her job is strongly affected by digitization

51 years old, employed as a furniture carpenter at a local production facility. At his workplace, digital forms of working are increasingly supplementing the methods and techniques he learned earlier

Plans are delivered exclusively in digital form and parts are machined to the millimeter. A few weeks ago, the managing director announced the purchase of a 3-D printer to be able to produce small parts with more precision and in consistent quality

Mr. Miller now plans skill development in computer-aided design. He finds the new tools very helpful, but also sees the danger that he could lose his job if he cannot keep up with the new requirements profile

She is aware that she will be regularly confronted with new work approaches and digital tools (e.g., electronic files and online applications)

Ms. Smith has many new colleagues, who frequently talk about digital topics and also approach work differently than she does. Her department head has also suggested that she look into skill development in "agile working methods"

Beyond this, Ms. Smith is a member of the Chinese exchange association. She has not yet ventured into learning the language, but has heard frequently that the language would likely also help her professionally

Ms. Smith Mr. Miller

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A technical base enables many individual networks – open or as closed intranet solutions

Each subplatform builds on a central technical base; content and networking within the platforms are, however, different by interest area and community; they can also be set up as closed intranet solutions (e.g., within companies)

milla.app

milla.app/software Company-

internal, closed intranetsolution (optional)

... ............

milla.app/mgmt

milla.app/bakery milla.app/

orga

milla.app/soccer

milla.app/sales

milla.app/trainers

milla.app/company

milla.app/...

milla.app/statistics

...

Source: Future of Work team

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Further MILLA functions

Schools

• Can check for gaps in their curricula and close them on an ongoing basis

• Can promote pupils in relevant capabilities in line with their affinities early on

• Can additionally provide pupils with the opportunity for focused preparation for later studies

• Can provide students with short-term, verifiable, and economical access to government-evaluated learning modules

• Can thus free up additional capacity for own research

• Can enable digital access to content in different subjects

• Can already help potential immigrants in understanding, verifying, and developing suitable specialized knowledge in their home countries

• Can provide on-site support in learning the language

• Can place and verify further capabilities in line with requirements on site

• Can place employees via MILLA "job rotations"

– When shifting tasks or functions

– In own or another company

• Can establish new cooperation efforts between individual companies or entire sectors

Higher education Immigration authorities Companies

Source: Future of Work team

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For the first time, MILLA enables the coordinated compilation of beyond-the-job competencies

Registration of competencies, status quo

People build competencies in many areas

Competency registration on MILLA

Source: Future of Work team

Competencies can be captured and certified much more easily using microlearning approaches and individual tests

Volunteer work Difficult

E.g., soccer trainer, choir director, etc.

Family andhousehold

DifficultE.g., raising children, pro-viding nursing care, etc.

Only sometimesverifiable

ProfessionE.g., based on new responsibilities at job

DifficultOtherE.g., stays abroad, hobbies, etc.

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The urgently required skill development transformation can only be realized digitally

EconomicalAssessableModularTailored Flexible

• Network effectslead to low costs, even if an increasing number of individuals participate

• Providers save on acquisition; companies save on recruiting costs

• Users can recognize good courses based on an assessment system

• Provider compensation is dependent on user reviews and actual learning impact

• Courses can be offered in granular modules (microlearning)

• Small certifica-tions can be combined into larger ones(similar to ECTS at universities)

• Courses can be taken any time and anywhere

• Skilltainmentand mobile optimization ensure learning is fun; individuals can briefly develop themselves on the way to work

• Offering aligned to personal interests based on artificial intelligence

• Recognition of individual strengths and weaknesses along with the appropriate support

Tamper-proof

• Highest data security and tamper-proof:decentralized organization of competence points based on blockchain technology

Source: Future of Work team

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Digital activities require digital solutions built on a digital institution

Source: FastCompany (2015)

Showcase example: Obama's White House Tech startup – US Digital Service

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Given platform success, current existing skill development obligations can be expanded to further groups

If successful: expanding existing skill development obligations possible

Healthcare Unemployed

• Specialist lawyers must either publish in scientific journals every year or participate in specialized skill development in a scope of at least 15 hours

• If they do not fulfill this obligation, they risk losing their license to practice law

• Physicians and psychotherapistsmust – regardless of whether they have a private practice or are employed – earn at least 250 "skill development points"

• If they cannot prove they have earned these points, they risk losing their medical license

• Real estate brokers and residential real estate managers have been obligated since 2018 to further develop themselves by taking 20 hours over the period of 3 years

• Insurance brokers are obligated to 15 hours of skill development in the calendar year. Not doing so is considered a misdemeanor

Source: Future of Work team

Commerce Public sector Teachers Operators

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Depending on its success – MILLA costs from EUR 1 to 3 billion p.a.

Additional costs for MILLAskill development costs to date

Cost calculation, EUR billions1

14

4

0

12

2

6

8

10

16

13.3

Private Public

15.4

7.3

8.1

7.7

5.6

Indirect spend

Direct spend

EUR 28.7 billion, 2014

1 Calculations include costs of government institutions, platform, premium payments for participants, and compensation for providers

Source: Future of Work team; Education Finance Report (2014)

EUR 1 to 3 billion1 additionally per year

3.0

2.5

0

2.0

0.5

1.0

1.5

0.7

1.5

Year 0

1.7

0.2

2.4

0.20.2

Year 1 Year 4Year 2 Year 3 Year 5

0.3

0.9

2.0

0.9

0.5

1.3

2.7

1.9

2.8

1.0

2.9

Minimal scenario

Expected scenario

Maximal scenario

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Others intend to invest more money into the existing system – we are creating a new offering

Source: ZEIT ONLINE (2017)

• ...• ...• ...

• Preventive skill development as second core action area of job centers and employment agencies

• skill development of master craftsman loans into a law for lifelong learning (in the form of subsidies and loans)

• Support for starting up a business with loans of up to EUR 25,000

• Tax benefits for individuals who save their private money for their (further) development – similar to the concept of home savings and mortgage

• The program may not exceed the existing scope specified by the BfA, meaning it cannot generate additional costs

• Motto: The majority of Germans are not needy

• All employees should receive a personal opportunity account with a starting balance from government amounting to EUR 5,000

• This is to enable taking time off from work for skill development and qualification

• Financing a startup should also be enabled by this

• Focus: those with limited qualifications

No agendaEmployment insuranceEducation savingsOpportunity account

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The qualification initiative does not go far enough – it is insufficient as a national skill development strategy

The paper published by the Federal Ministry of Labor and Social Affairs "Qualification Initiative. Knowledge and Security for the Transformation" – which obviously had access to the coalition agreement – places a strong emphasis on training activities for the unemployed. Here, the suggestions to promote skill development for the unemployed are not bad, but they areinsufficient when it comes to a national skill development strategy.

Source: Federal Ministry of Labor and Social Affairs (2018), ver.di Position Paper on skill development (09 Aug 2018)

Qualification initiative

• Skill development support for everyone employed (regardless of qualification and age) with up to 100%support for costs and work compensation

• Increased unemployment benefits after skill development – from one month to at least three months

• No statements on advising for skill development or training for the unemployed

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The idea of a free, government-based skill development platform meets predominantly with positive resonance

Source: Civey (2018)

• Supporters of all parties in the German Bundestag approve of such a platform, only AfD supportersremain predominantly undecided

• In particular, those from 18 to 29 years old assess such a platform positively

• Those from Eastern Germany are more skeptical of the platform compared with Western Germans

Other insights

40%

0

10%

60%

20%

30%

50%

UndecidedPositive

16.5

Negative

49.0

34.5

How would you assess the introduction of a free, government-based skill development offering with a digital platform?Percent1

1 Random sample margin of error: 3%

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Germany needs a central skill development platform

Source: Future of Work team

MILLA promotes a skill development culture

The existing skill development system in Germany cannot close the skill gaps

A central digital skill development platform initiated by the government would create an efficient infrastructure and a currency for the skill development market based on competence points

Those offering courses are incentivized based on impact-based compensation; individuals, by a premium model for participation

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List of (image) sources• Alexey Boldin/Shutterstock.com – www.shutterstock.com (2018)• Ashoka & McKinsey The Skilling Challenge, (2018)• Education Finance Report (2014)• Bitkom, the Labor market for IT specialists (2017)• Federal Ministry of Labor and Social Affairs (2018)• Federation/Federal State Commission, Booklet 83 (2000)• Civey (2018)• Coursera – www.coursera.org (2018)• Deloitte – Global Manufacturing Competitiveness Index (2010)• Destatis – Statistical Yearbook (2017)• EdX – www.edx.org (2018)• FastCompany – https://www.fastcompany.com/3046756/obama-and-his-geeks (2015)• Flaticon – www.flaticon.com (2018)• Getty Images – www.gettyimages.com (2018)• Heather McGowan & Chris Shipley, Future of Work: Learning To Manage Uncertainty (2017)• Iconfinder – www.iconfinder.com• IAB, skill development Participation in Germany (2017)• IW (2018)• McKinsey & Company, Jobs lost, jobs gained: Workforce transitions in a time of automation (2017)• Netflix – www.netflix.com (2018)• Pew Research Center The ever-accelerating rate of technology adoption (2017)• Pixabay – www.pixabay.com (2018)• RC Allen, Wages, Prices, and Living Standards in China, Japan, and Europe 1738-1924 (2005)• Schmiederer, BIBB/BAuA Youth Employment Survey 2011/2012 (2014)• Shutterstock.com – www.shutterstock.com (2018)• Skill shift: Automation and the future of the workforce, McKinsey Global Institute (2018)• Stack Overflow Developer Survey (2015)• The Noun Project – www.thenounproject.com (2018)• The White House – www.whitehouse.gov (2018)• Udacity – www.udacity.com (2018)• ver.di Position Paper on skill development (2018)• ZEIT ONLINE – https://www.zeit.de/wirtschaft/2017-07/weiterbildung-geld-arbeitnehmer-spd-martin-schulz (2017)• ZEW Application of the Frey/Osborne (2013) Study to Germany (2015)