DHL, A leader in logisticsFaysal ElhajjamiBusiness Development Manager, Chemicals Industry Eastern Europe, Middle East and Africa

NOT AN OFFICIAL UNCTAD RECORD

The DHL umbrella brand

FormerlyFormerly

As of 1st April 2003

Danzas AEI Intercontinental

Danzas Solutions Danzas Eurocargo (forwarding)

DHL (GFSfreight product)

DHL Worldwide Euro Express Danzas Eurocargo

(systems business) DHL Global

Customer Logistics

INTERGRATION

Same Day, Express, Parcel, Freight

Shipment

Same Day Services

European CommunityExpress

Time Definite Deliveries

Import Express

Value Added Services

Worldwide DocumentExpress

Worldwide Parcel Express

Europack

Europremium

Eurapid

Europe-wide Transport,

Specialities

Euroconnect

Euronet

Euroline

Eurorail

Specialities

Customs services

Air Freight and Ocean Freight Services

Air Freight

Ocean Freight

Industry-specific Project Cargo

Customer Program Management

Contract Logistics, Industry-specific

Solutions

Tailor-made logistics solutions

Supply Chain Management

Warehousing

Value Added Services

Distribution

Logistics Outsourcing

NEW PRODUCT PORTFOLIO

• In 1978, we began to courier materials to Africa as a result of customer demand

• Our first offices were opened in South Africa and Nigeria

• Today, we offer you a service spanning 66 African countries

PRESENCE IN AFRICA

• Our fleet of 18 aircraft are flying 50+ sectors per day

• A dedicated B757 aircraft connecting Africa with Europe, daily.

• Our air network provides :• Guaranteed uplift• Greater flexibility on cut-off times• Increased routing options• Contingency flexibility• Secure handling through dedicated DHL facilities

A DEDICATED AIR NETWORK

COUNTRIES 66

EMPLOYEES 3600

VEHICLES 716

AIRCRAFT 18

SERVICE & EXPRESS CENTRES 228

AIRSIDE FACILITIES 20

AFRICAN NETWORK STATISTICS IN EXCESS

• Speed and reliability are the foundation of our service reputation giving us a 60% market share across the African Continent

FIRST IN SPEED AND RELIABILITY

DHL FedEx UPS TNT DHL FedEx UPS TNT

RELIABILITYSPEED

Source : Image research among 1156 users

YOUR THOUGHTS COUNT

Source : Company estimates based on various sources. Airfreight refers to IATA sales (2002), Ocean freight based on TEUs (2002)

DHL Danzas Air & Ocean 6.2

Exel 5.2

Nippon Express 4.8

Schenker 3.3

BAX Global 3.2

Kühne & Nagel 3.0

Panalpina 2.9

Market : USD 22.7 billion (IATA) Market : USD 16 million TEUs

Kühne & Nagel 6.3

DHL Danzas Air & Ocean 4.9

Panalpina 4.1

Schenker 3.4

Exel 1.2

Air freight % Ocean freight %

LEADING MARKET POSITION IN AIR AND OCEAN FREIGHT

Sky-high qualityAir Freight

Global expertise teamedwith local knowledge

Industrial Projects

Add value to logisticsCustomer Program Management

Beyond port to portOcean Freight

OTHER CAPABILITIES

Oil and gas On- and off-shore locations Drill rigs moves

Infrastructure projects

Airports Train and Subway-systems

Industrial plants Industrial factories Turnkey solutions

Petrochemical Full or part transportation of plants Large scale installations

Mining Heavy-equipment handling Remote locations

Power and energy Engines and turbines Powerstation

KEY INDUSTRY ACTIVITIES

The Future for Oil and Gas client sector

Developments consisting of

1. Taylor made supply chain solutions

2. Heavy weight and oversize domestic and international movements

3. Extension of ground, sea and air network

4. Wider range of products and services5. Enhanced transit times

6. Pre Clearance

The Future for Oil and Gas client sector

6. Dedicated project solutions team

8. Integrated technology

9. Supply chain engineering and re-design

10. Repair and Return facilities

11. Freight break bulk capabilities

12. Scheduled material rotation

13. Virtual Warehouse

7. Outsourcing Warehousing & Distribution

DHL. More Danzas.

… more project logistics.