Developing HSE Excellence

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    DEVELOPING HSE EXCELLENCE

    Developing HSE Excellence within Dodsal

    Dodsal Engg. and Construction Pte. Ltd. 1

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    DEVELOPING HSE EXCELLENCE

    INDEX

    EMIRATES SAFETY GROUP

    DODSAL ENGINEERING, PROCUREMENT AND CONSTRUCTION - A BRIEF SCOPE

    TAKING AN INTEGRATED APPROACH

    OUR ROAD TOWARDS HSE EXCELLENCE

    A STRUCTURED APPROACH TO HSE MANAGEMENT

    Policy, Goals and Strategy

    Processes and Procedures Resources and Organisation

    Implement, Monitor and Control Demonstrate Compliance

    Management Review

    LAGGING INDICATORS

    IMPACT OF GLOBAL RECESSION

    Dodsal Engg. and Construction Pte. Ltd. 2

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    HSEQ MANAGEMENT SYSTEM (HSEQ MS)

    Headquartered in Dubai, the engineering, procurement and construction business has

    DODSAL ENGINEERING, PROCUREMENT AND CONSTRUCTION

    years.

    Power Generation

    Oil & GasMetallurgical Plants

    Buildings

    Desalination PlantsRoads & Highways

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    DEVELOPING HSE EXCELLENCE

    Health, Safety, Environment, Security and Quality (HSE, Security and Quality)Dodsal have adopted an integrated approach to systems management and are developing an HSES and Quality

    ,

    Management System to cover all aspects of our business processes and satisfy various standards.

    QualityThis is an inherent part of our culture and our processes. Our Quality Management System is certified to ISO 9001:2008for provision of Engineering, Project Management, Procurement, Construction Management, Pre-CommissioningServices of Pipelines, Plants and Associated facilities for the Oil, Gas, Petrochemical, Water, Electricity Industries andBuildings, including Infrastructure Facilities and associated Civil, Mechanical, Piping, Electrical and InstrumentationInstallations.

    ,Dodsal maintains Health, Safety and Environment [HSE] arrangements of the highest standards. Our occupationalHealth, Safety and Environmental management systems are certified to OHSAS 18001:2007 and ISO 14001:2004 .Over the years we have achieved Lost Time Injury [LTI] frequency rates that are consistently well below theinternationally recognized averages.

    SecuritySecurity, not only of people, equipment and premises but of our operations in general, is another essential aspect ofour business. At Dodsal we have revised both our IMS Philosophy (to identify security related risks) and our MSProgramme to (describe management of Security arrangements, as per ASIS - General Security Risk Assessment;

    Dodsal Engg. and Construction Pte. Ltd. 4

    Guidelines).

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    DEVELOPING HSE EXCELLENCE

    Safety ExcellenceZero Harm

    BSC 5 Star AwardHydrocarbon, Exploration

    Businessexcellence

    Certified toOHSAS 18001:2007

    2008

    Nov. 2008

    First EPC project Kalba Pipeline

    for SEWA.

    2007

    Certified to

    First Issue ofHSEQ MS Programme

    2007

    Dodsal HQ movedfrom India to Dubai

    1991

    OHSAS 18001:19992005

    First Issue ofMiddle East

    First significant project inMiddle East

    1969

    Trading Co.

    1996Operations set up1967

    HSE Oath1991

    Dodsal Engg. and Construction Pte. Ltd. 5

    1948

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    DEVELOPING HSE EXCELLENCE

    HSE ORGANISATION

    Chairman and PresidentDodsal Group

    Board of Directors

    Management Appointeefor HSE

    Dodsal E&C

    Heads of Operations

    Head of HSEQ(Management Rep.)

    Corporate HSE ManagersHSEQ CoordinatorCorporate HSE

    Dodsal Projects

    Operations / SupportManagers

    All other PersonnelLegend: Direct

    Functional

    Project HSE Manager

    HSE Team

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    DEVELOPING HSE EXCELLENCE

    A STRUCTURED APPROACH TO SYSTEMS MANAGEMENT

    1. POLICY, GOALS AND STRATEGY

    2. PROCESSES AND PROCEDURES

    3. RESOURCES AND ORGANISATION IMPROVE

    PLAN DO

    4. IMPLEMENT, MONITOR AND CONTROL

    5. DEMONSTRATE COMPLIANCE REDEFINE

    CHECK

    ACT

    6. MANAGEMENT REVIEW

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    Based upon model used in HS (G) 65

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    DEVELOPING HSE EXCELLENCE

    HSEQ Policy:

    POLICY, GOALS AND STRATEGY

    gne y a rman an res en o o sa . a s es a aspec s o a ree s an ar s.

    All employees are introduced to HSEQ Policy.

    Overall HSEQ Goal:Manage HSE, Security and Quality risks/vulnerabilities to a level that is as low as we can reasonably achieveand so deliver projects safely and effectively.

    Primary HSEQ Objectives (derived and set from overall HSEQ Goal): Fully comply with all legal and other (contractual, standards, specifications, process/procedures wtc.)

    requ remen s Minimise the exposure of our assets (people and property) and the environment to operational

    hazards/threats Eliminate Lost Time Injuries. Maintain cost and schedule requirements

    Eliminate customer complaints

    From these objectives Corporate HSE and Quality targets are set for all projects.

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    DEVELOPING HSE EXCELLENCE

    Corporate HSE and Quality Targets for the Year 2010

    POLICY, GOALS AND STRATEGY (Continued..)

    The following Corporate HSE and Quality Targets are set for all projects:

    HSE related

    Zero Fatalities and Lost Time In uries100% HSE Inductions for all personnelA Minimum of 0.85% of Man-hours spent on HSE TrainingDaily PTST (Pre Task Safety Talk) for 100% of direct site man power.

    Weekly completion of Management HSE WalkaboutsMonthly completion of HSE Committee meetingUpon arrival to project, complete medical screening (Blood Pressure and Diabetes) of all personnel.Maintain audit schedules with follow up and close out of all audit findings within one monthLess than 135 kW (power consumption) per 1000 man hours

    Quality related 100% Quality Inductions for all key personnelMinimum 85% completion of training schedulesMaintain less than 1% (Pipeline) and less than 2% (Plant) rejections after RFI.Maintain less than 2% reworks

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    .Maintain audit schedules with follow up / and close out of all audit findings within two months.

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    DEVELOPING HSE EXCELLENCE

    Project Specific Targets/Key Performance Indicators (KPIs):

    POLICY, GOALS AND STRATEGY (Continued..)

    All projects shall identify project specific HSE and Quality Targets and KPIs to monitor the activitiesaccordingly

    HSEQ Strate :Commitment, support and involvement of all personnel, including top management.Effective planning of key activities and interfaces.Provision of appropriate resources and continues employee training / development.

    Clear identification of responsibility and accountability of all personnels a s e per ormance measures.

    Compliance with HSEQ MS Programme.Adoption of industry best practices

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    DEVELOPING HSE EXCELLENCE

    Management Processes:

    PROCESSES AND PROCEDURES

    The activities associated with the development and implementation of policy, strategy, performancereview and continual improvement.

    ore rocesses:

    The activities employed directly to convert HSE and Quality requirements of international standards into

    project results.

    Support Processes:

    The support activities employed by Dodsal, which support the consistent operation of the core

    processes.

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    DEVELOPING HSE EXCELLENCE

    Document Hierarchy:

    PROCESSES AND PROCEDURES

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    DEVELOPING HSE EXCELLENCE

    Key Roles and Responsibilities: Board of Directors and Senior Management be responsible for the provision of resourcesthat support and develop the organization such that the HSEQ policy can be put into effect. Line management must understand and

    accept they are ultimately responsible for HSE and the HSE management system.

    RESOURCES AND ORGANISATION

    Resource Planning: what, when, from where and how we recruit and allocate, competent personnel. verify validity of inputs; evaluate stability, capability and performance of suppliers

    account for constraints on resources; availability, cultural considerations, international agreements, labouragreemen s, governmen regu a ons an un ng

    Resource Control; work the plan! regular data collection and reviews, to check against objectives, we can identify, analyze, actupon and record any deviations.

    er ersonne re a e processes: Organizational Structures: at corporate and project levels to encourage effective and efficient communication and cooperation

    between all participants Allocation of Personnel; define levels of competence, esp. key personnel, consider personal attributes, allow sufficient time for

    recruitment, project manager involved, identify and communicate roles and responsibilities at all levels and functions including.

    Team Development: leadership commitment, requires all to be competent, motivated, involved and willing to cooperate andparticipate in overall team building.

    All aspects above should be documented in the Project Execution Plan.

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    DEVELOPING HSE EXCELLENCE

    Implementation of work: as per planned arrangements through Standard Project HSE Plan

    IMPLEMENT, MONITOR AND CONTROL

    process based e.g. interdependencies, scope, time, cost, communication, risk and purchasing.

    Monitoring: Active Monitoring (planned) and Reactive Monitoring (unplanned)

    ct ve mon tor ng measures comp ance w t co es, stan ar s an spec cat ons, anplans arrangements, schedule and objectives

    Reactive monitoring assesses reports of incidents/accidents ill health, hazards, un safeactions/conditions and non-conformances.

    Continual Improvement: Improvement to Resources/Organisation and Processes/Proceduresby the corrective actions and the preventive measures identified.

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    DEVELOPING HSE EXCELLENCE

    IMPLEMENT, MONITOR AND CONTROL (continued)

    Site Safety Performance Assessment Safe and At Risk.

    Performance

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    DEVELOPING HSE EXCELLENCE

    IMPLEMENT, MONITOR AND CONTROL (continued)

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    DEVELOPING HSE EXCELLENCE

    Demonstration of compliance requires measurement of:

    Suitabilit of arran ements and controls in deliverin com liance with re uirements Extent of s stem re uirements

    DEMONSTRATE COMPLIANCE

    Consistent application of those arrangements and controls by Dodsal personnel (Effectiveness of implementation)

    Means to demonstrate compliance include;

    Site HSE Surveillance, Inspections and Audits: the systematic inspection of the premises, plant and equipment to ensurecontinued effective operation of controls

    Compliance Audits: Dodsal have a procedure for internal audits, with a pool of trained internal auditors and they are

    independent of the section being audited. Deficiencies are identified in the audit report and all corrective actions are listed in a. , ,

    verified in follow up audits.

    External and Supplier Audits: External audits are carried out by Client (Second Party) or Third Party (including regulatoryauthorities) on Dodsal HSE and Quality arrangements. Supplier/Subcontractor Audits are also carried by Dodsal HSE and Qualityde artments in accordance with a roved Audit Schedules.

    HSEQ Performance Assessment: measure the suitability and adequacy of HSEQ arrangements, particularly the HSE andQuality critical processes/controls.

    Business Improvement Plan: from various sources inc. HSEQ Performance Assessment, Lessons Learned, change to legal and

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    other requirements, etc., demonstrate improvement, continual or otherwise.

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    DEVELOPING HSE EXCELLENCE

    on nue

    HSEQ PERFORMANCE ASSESSMENT 2006/2009

    4.00

    4.50

    5.00

    Element

    1 - Manageme nt, Leadership, Commitment &

    Accountability

    2 - Risk Asses sme nt & Manageme nt

    2.50

    3.00

    3.50

    vel

    3 - Design/Engineering

    4 - Project Managment and Construction

    Operations

    5 - Employee Competency & Involveme nt

    6 - Occupational Health

    1.50

    2.00Le 7 - Third Party Management

    8 - Impact upon the Community & Eme rgency Plan

    9 - Incident Investigation & Analysis

    10 - Measurement, Audit & Review

    0.00

    0.50

    .

    1 2 3 4 5 6 7 8 9 10

    Desired 2010ACTUAL 2009

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    Element

    ACTUAL 2007ACTUAL 2006

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    DEVELOPING HSE EXCELLENCE

    Opportunity for improvement can be identified from following sources (inputs)

    HSEQ Performance Assessments

    DEMONSTRATE COMPLIANCE (Continued)

    anagemen rev ew mee ngs Supervisory meetings Customer feed back Ongoing monitoring of Performance Indicators (KPIs) Pro ect conformance and Product conformit Results of audits and assessments Addition/revision to Client/PMC policy, legal and other requirements, procedures etc. Head office specific issues

    New initiatives

    With these sources and our Business Process Improvement Plan, opportunities for improvements can beprioritized (cost, schedule, HSE and Quality) and measured against progress to define earned value, whichover time, can demonstrate

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    DEVELOPING HSE EXCELLENCE

    DEMONSTRATION CONTINUAL IMPROVEMENT

    Business Process Improvement Plan 2006 -2009

    80.00

    90.00

    100.00

    *= Sum(Earned Values)/Sum(Weighted Priorities)

    40.00

    50.00

    60.00

    .

    EarnedValu

    P1

    P2

    P3

    Work load increased due

    to Project Less ons Learnt

    exercise (Number ofactivities incresed)

    0.00

    10.00

    20.00

    30.00

    - *

    P1 10.00 10.19 8.87 16.29 23.55 29.52 30.43 30.43

    P2 13.51 14.82 14.41 21.40 31.82 44.93 52.69 55.21

    P3 10 20 12.037037 16.11 16.11 12.56 64.30 55.00

    -

    2006

    -

    2006

    -

    2007

    -

    2007

    -

    2008

    -

    2008

    -

    2009

    -

    2009

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    DEVELOPING HSE EXCELLENCE

    Reports Review: All HSE related reports such as HSE audits/inspections, incidentinvestigations, non conformance etc. are reviewed by HSE Manager in liaison with the Project

    MANAGEMENT REVIEW

    .

    HSE forums: are held at regular intervals (minimum monthly) and attended by the Project HSEManager, Construction Manager (s), Representatives of Supervisors, workers, medical personnel etc.as required, and chaired by the Project Manager. Project control assessments, unsafe acts/conditionsincidents/accidents statistics/analysis reports etc. are used for review.

    HSEQ Management System Review: annual event attended by Senior corporate

    management, HSE and Quality Mangers and are reported via HSEQ Review Reports

    Feedback and Improvement: apart from the various avenues of feedback from the managementsystem, all personnel are encouraged to identify and propose areas of improvement. Proposals fornew, or amendments to, existing procedure is described in DOD-OP-IMS-001, Preparation and Issueof Procedures.

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    DEVELOPING HSE EXCELLENCE

    LAGGING INDICATORS

    The Reality; even with diligence to extensive Safety Management arrangements accidents do occur.

    Lost Time Injury Frequency Rate (LTIFR)

    Industry ComparisonPer 1 Million Manhours worked

    1.2

    1.4

    Dodsal

    OGP Constructors

    Total Recordable Injury Rate (TRIR)

    Industry ComparisonPer 1 Million Manhours Worked

    4

    4.5

    Dodsal

    OGP Constructors

    0.6

    0.8

    1

    1.5

    2

    2.5

    3

    3.5

    -0.2

    0

    0.2

    .

    2004 2005 2006 2007 20080

    0.5

    1

    2004 2005 2006 2007 2008

    Other considerations: not in OHSAS as such but also to be dealt with are Road Traffic Accidents, Fire/PropertyDamage and damage to workplace environment.

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    DEVELOPING HSE EXCELLENCE

    Aspects/Impacts include:

    IMPACT OF GLOBAL RECESSION

    e uct on o un ng an cost cutt ng exerc ses use of sub standard (cheaper) materials/equipment loss of most experienced (costly) HSE personnel and less effective implementation of HSE

    Potential impact being:

    increased likelihood of accidents

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    DEVELOPING HSE EXCELLENCE

    Safety Leadership Initiatives: FM22-100: US Army leadership framework; establishes what a leader must be, know and do.

    THE ROAD AHEAD

    . . Personal Safety Plans : demonstrate commitment; walk the walk, talk the talk

    Contractor HSE Capability: the sharing and cascading of HSE standards and expectations to help assess HSE performance. them on us as well as an us and on them to raise the overall benchmark.

    Competence Assurance, Training and Communication: Competence/Training matrix, MASK (levels of competency viz. master, skilled, knowledge and awareness) All other means of communication including , leadership/direction from management/supervision,

    HSE committee meetings, workshops and training, risk assessments and pre-start safety meetings, hazard awareness,, , , .

    Continuing our integrated approach: ISO 10006 Quality Management System Guidelines for quality management in projects systematic approach for

    creation and maintenance of process and product quality ensuring that the stated and implied needs of the customercontract

    are met.

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    DEVELOPING HSE EXCELLENCE

    HSE ExcellenceZero Harm

    Businessexcellence

    Measure Quality (Business)Performance and

    November 2010

    Implement Quality (Business)Performance procedure

    September 2010

    September 2010

    Roll out Competence Assuranceprocess/procedure

    BSC 5 Star Awardfor 3 projects

    July 2010

    Business ProcessesRe-Engineering

    June 2010

    new business sectorJuly 2010

    Review Operationsagainst ISO 10006

    BS 31100May 2010

    Review Security

    Fully Implement SafetyLeadership and

    arrangementsagainst ISO/PAS 22399

    May 2010

    Capability programmesJune 2010

    Roll out HSE Surveillanceand Inspection procedure

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    G10G11

    G12

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    Slide 25

    G10 Quality Managment Systems - guidelines for quality management in projects.Across phases of project life cycleProject Management principles; Managment Resp., Resource Mgt., Product Realisation andMeasurement, Analysis and Improvement.

    Product Related processes; Strategic, Resource and Personnel related, Interdependancy, Scope, Time Cost, Communication, Risk,Purchasing, Improvement, Measurment and Continual Improvment.GCrighton, 5/10/2010

    G11 Risk Managment; Code of Practice.o achieve objectives

    GCrighton, 5/10/2010

    G12 Societal Security - Guideline for incident preparedness and operational continuity management.GCrighton, 5/10/2010