Learner name:

Learner number:

T/600/9694

VRQ

UV50811

Developing collaborative relationships with other organisations

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV50811Developing collaborative relationships with other organisations

The aim of this unit is to enable you to establish, maintain and review collaborative working relationships with other organisations. It will examine how you identify opportunities to collaborate, agree parameters for working that sustain working relationships, and how you approach, review and evaluate in partnership with others.

UV50811_v10

GLH

Credit value

Level

Observation(s)

External paper(s)

30

7

5

0

0

On completion of this unit you will:

Learning outcomes Evidence requirements

Developing collaborative relationships with other organisations

1. Be able to identify potential collaborative opportunities with other organisations

2. Be able to agree the strategic aims and objectives of collaboration

3. Be able to agree methods and expected outcomes of collaboration

4. Be able to instigate and sustain a collaborative relationship with another organisation

5. Be able to review and evaluate the collaboration with another organisation

1. Working environment There is no requirement for you to be observed/assessed in a work environment.

2. Teaching practice There is no requirement for you to undertake teaching practice.

3. Achieving assessment criteria There must be valid, authentic and sufficient evidence for all assessment criteria. Holistic assessment is encouraged and one piece of evidence may be used to meet the requirements of more than one assessment criterion.

4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments, case studies, reflective accounts, oral/written questioning and/or other forms of evidence.

5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

6. External paper There is no external paper requirement for this unit.

UV50811 3

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

UV508114

Knowledge

Outcome 1

Be able to identify potential collaborative opportunities with other organisations

You can: Portfolio reference /Assessor initials*

a. Identify organisations that share common or complementary objectives to own organisation

b. Evaluate the feasibility of collaboration with identified organisations

c. Evaluate the potential benefits of collaboration

d. Develop a business case for collaboration with identified organisations

*Assessor initials to be inserted if orally questioned.

UV50811 5

Outcome 2

Be able to agree the strategic aims and objectives of collaboration

You can: Portfolio reference /Assessor initials*

a. Agree the strategic aims and objectives of collaboration internally and with other organisations

b. Agree the benefits each organisation expects to receive from collaboration

*Assessor initials to be inserted if orally questioned.

UV508116

Outcome 3

Be able to agree methods and expected outcomes of collaboration

You can: Portfolio reference /Assessor initials*

a. Agree the actions each organisation will take and when

b. Agree the expected outcomes of collaboration

c. Agree arrangements for communication

d. Agree process of collaboration review

*Assessor initials to be inserted if orally questioned.

UV50811 7

Outcome 4

Be able to instigate and sustain a collaborative relationship with another organisation

You can: Portfolio reference /Assessor initials*

a. Implement agreed actions at agreed times

b. Maintain communication and provide support to other organisations

*Assessor initials to be inserted if orally questioned.

UV508118

Outcome 5

Be able to review and evaluate the collaboration with another organisation

You can: Portfolio reference /Assessor initials*

a. Review and evaluate the extent to which the aims and objectives of collaboration have been achieved

b. Make a decision on whether to continue with the collaboration in the future

c. Determine any changes to be made to the collaboration if it were to continue

*Assessor initials to be inserted if orally questioned.

UV50811 9

Outcome 1: Be able to identify potential collaborative opportunities with other organisations

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

UV5081110

Identify organisations that share common or complementary objectives to own organisation: Local/regional organisations, partnerships, sub-contractors, referral agencies, local/regional networks, awarding bodies, sector skills councils, funding agencies.

Evaluate the feasibility of collaboration with identified organisations: Analytical methods – SWOT (strengths, weaknesses, opportunities, threats), PESTLE (political, economic, social, technological, legal, environmental), cost benefit analysis, purpose of collaboration (e.g. buyer-seller collaboration, collaboration to increase buying power, collaboration to build barriers to entry or avoid substitution, collaboration to gain entry and competitive power).

Evaluate the potential benefits of collaboration: Evaluation theory (e.g. Kirkpatrick, Brookfield’s critical lenses), the nature of the relationship being sought or offered, internal/external benefits, benefits to all stakeholders (employees, providers of finance, consumers, community and the environment, government, other organisations/groups).

Develop a business case for collaboration with identified organisations: Business planning, executive summary, description of the collaborative opportunity, roles and responsibilities, collaboration goals, financial projection, timeline of collaborative venture, contractual termination detail, written and verbal communication skills.

Outcome 2: Be able to agree the strategic aims and objectives of collaboration

UV50811 11

Agree the strategic aims and objectives of collaboration internally and with other organisations: Written and verbal communication, systems of communication with internal/external stakeholders (e.g. meetings, presentations, publications, video conferencing), presenting information on aims, objectives and required outcomes of collaboration, benefits of collaboration, cost to collaborative organisations, management of information, liaison between organisation, roles and

responsibilities, review and monitoring, evaluating effectiveness of collaboration.

Agree the benefits each organisation expects to receive from collaboration: Identify potential benefits (e.g. increased customer base, economics of scale, penetration of new markets, restricting entry by other organisations/products, improved opportunities for research and development.

Outcome 3: Be able to agree methods and expected outcomes of collaboration

Agree the actions each organisation will take and when: Consultation skills, negotiation skills, written and verbal communication, establish shared lexis – agreed technology, action planning, SMART targets (Specific, Measurable, Achievable, Realistic, Time-Based), roles and responsibilities of each organisation, actions to be taken, schedules of work, reporting mechanisms, data collection and processing, information management in line with legislative and regulatory requirements.

Agree the expected outcomes of collaboration: Identifying outcomes of collaborative relationship, identifying key performance indicators, consultation skills, negotiation skills, action planning, SMART targets, establish shared lexis – agreed technology.

Agree arrangements for communication: Consultation skills, negotiation skills,

patterns of communication (Y, circle, wheel, chains, all channel), selection of appropriate pattern for simple tasks – centralised networks/complex tasks – decentralised networks) reporting timelines and content, reporting structures, action planning.

Agree process of collaboration review: Consultation skills, negotiation skills, written and verbal communication, action planning, review schedule.

Outcome 4: Be able to instigate and sustain a collaborative relationship with another organisation

UV5081112

Implement agreed actions at agreed times: Action planning, SMART targets, use of key performance indicators/milestones to monitor progress.

Maintain communication and provide support to other organisations: Patterns of communication (Y, circle, wheel, chains, all channel), reporting structures, schedule of meetings, reviews, systems of communication (team talks,

meetings, newsletters, publications, video conferencing), formal and informal feedback, culture, management of the collaboration (autocratic, democratic, laissez-faire), intervention strategies (i.e. if deadline missed/action not carried out), written and verbal communication skills.

Outcome 5: Be able to review and evaluate the collaboration with another organisation

Review and evaluate the extent to which the aims and objectives of collaboration have been achieved: Evaluation theory (e.g. Kirkpatrick, Brookfield’s critical lenses), use of qualitative and quantitative data, use of feedback from a range of suitable sources (e.g. employees, partners, self-reflection) and use of statistical data, schedule of review, cost benefit analysis.

Make a decision on whether to continue with the collaboration: Measuring achievement against collaborative objectives/key performance indicators, expectations of collaborative organisation.

Determine any changes to be made to the collaboration if it were not to continue: Action planning, SMART targets, consultation skills, negotiation skills, written and verbal communication.