Developing a Talent Toolkit to Meet the Higher Ed Needs of the Future (263878539)
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Developing a Talent Toolkit to Meet the Higher Ed IT Needs of the Future MEETING NOTES EDUCAUSE Connect San Antonio Dani Aivazian Stanford University TALENT AND DEVELPMENT TRACK
description
"IT staffing models" is a top 10 IT issue. Stanford IT Services, like many central IT organizations, staffs mostly with internal full-time IT employees. This is challenging in a world where the pace of technology change is constantly increasing and/or organizational capacity and resilience must adapt to meet the evolving expectations of faculty and students, while Silicon Valley aims to lure our best employees away. We believe talent is how we maximize the strategic contribution of IT. Our Talent Development Toolkit works to increase competence, commitment, and connection, leading to greater productivity and catalyzing change that supports Stanford's mission.OUTCOMES: Obtain lessons learned from the Stanford ITS experience, including tips and strategies * Develop adaptable tools and approaches from our Talent Development Toolkit * Investigate the utility of an interactive coaching practice http://www.educause.edu/events/educause-connect-san-antonio/2015/developing-talent-toolkit-meet-higher-ed-needs-future
Transcript of Developing a Talent Toolkit to Meet the Higher Ed Needs of the Future (263878539)
Developing a Talent Toolkit to Meet the Higher Ed IT Needs of the Future
MEETING NOTES EDUCAUSE Connect San Antonio Dani Aivazian Stanford University
TALENT AND DEVELPMENT TRACK
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TALENT AND DEVELPMENT TRACK
How does your institution do
¨ Growing a group together – career development
¨ Professional development as a separate budget line (this is used differently at different institutions)
¨ Monthly conversations on an assigned topic (structured conversation driven through the organization)
¨ Goals and milestones in performance appraisals
¨ Start with hiring process
Key Points and MomentsDebrief Notes from Interactive Activity #1
Think about your own area/organization/institution. What are the abilities and competencies that you need to recruit or develop to meet the
Transcription ofNotes from Interactive Activity #2
Cloud Offerings Classroom Technologist
Computer Tech Server Admin
Technology Users SW Development Tools
Web integration Research Computing
IT Contracts IT Purchasing Specialist
Vendor Relationship Management
Business Relationship Management
Informatics Student Analytics
Security Awareness IT Security Officer
Mobile Development Business Analysis
ITIL certification
Technical/Functional Expertise
Collaboration
Teamwork (4 post-its) Team building Collaboration Collaborative Spirit
Customer Service
Orientation
Service Orientation Service Management Customer Service Skills Customer Service Job experience in customer service Ability to think/talk like a customer Ability to put yourself in the shoes of other people (staff, students, faculty)
CommunicationEffectively communicate Great communicators Engagement with community Communication Communication and collaboration
Leadership
Adaptability Vision Understanding big picture, University vision Risk willingness Not afraid to fail Fearlessness Innovators Innovation/creativity Creativity Strategists Strong leadership (x2) Business Intelligence
Other “Soft Skills”
Professionalism Emotional intelligence Emotional intelligence Flexibility with changing job descriptions Problem solver Commitment to inclusiveness Time management
Desire to learn Lifelong learning Continuous learning Be information browsers Negotiate resulting in mutual success Self aware Accountability Knowledge of University priorities Knowledge of/awareness of changes in higher ed landscape Ability to translate big picture goals into specific deliverables Seek diversity in solutions Effectiveness
