Resources for Business that Deliver Talent meet Workforce Needs: National and State VR Network...

Resources for Business that Deliver Talent meet

Workforce Needs: National and State VR Network

Collaboration

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Business Services and Talent

APSE - 2015

https://tapability.org/

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NET: Council of State Administrators of Vocational Rehabilitation (CSAVR)• Membership organization of VR Directors• 80 agencies: every state, territories, D.C.• Federal/State Funded – U.S. Department of Ed. • 25,000 staff serving one million people with disabilities per

year • Partnered with the VA-VR&E, AIR

• Largest talent pool of people with disabilities• Supported by VR leadership and Business Consultants • Vendor Network of 10,000 Community Partners

• Strategic alliance with the USBLN• National partnership with APSE

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NET - Why and How?We Asked Individual and Business Customers

• Dual Customer Model: the benefit to both customers• Return on Investment• Real time Labor Market Information and Relationships• Customer Driven Network

• Build relationships and trust• National in Scope - VR as One Company• The NET: Build a National Infrastructure

• Easily Accessible Network• 80 VR Points of Contact – Business Consultants

• Strategic Alliances and Partnerships• USBLN, NILG, OPM

• Leverage the Strengths of a National SystemAbility to Deliver at the National, State and Local Level

The NET: VR Business ServicesDefined by Business Customers

• Pre-Employment• Internships• Training

• HR/Staffing • Recruitment & Promotion• Benefits & Compensation• Retention Supports• Employee Advisory Services

• Accommodations• Work Site Assessment• Assistive Technology

• Staff Training• Disability Awareness• ADAAA/Employment Laws

• Financial Supports• WOTC• Barrier Removal

• Universal Design• Contracts• Facilities• Programs/Services• Assistive Technology • Information Technology

• Diversity Programs• Compliance Support• Legal

• Labor Relations • Policy Development• Risk Management

• Product Development• Customer Service• Marketing & Outreach

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Examples

Building a Strategic Plan with Lowe’sPartnership Agreement: NET & Lowe’s Companies

Strategic Plan – business operations: corporate, retail and distributionBuild an internal team - accommodationsCurrent ModelsJob and site analysisFour tiered approach: competitive, assisted or transitional employment, pre-training with supports, retention

Year 1: 556 hires at corporate, retail and distribution centersStates: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, IL, IN, IA, LA, MD, MA, MI, MN, MO, MS, NE, NV, NH, NJ, NY, NC, OH, OR, PA, SC, TX, UT, VT, VA, WA, WI, WY

Building a Strategic Plan with StarbucksWorking with the USBLN: meeting with corporate team to look at current practice and the goals of the company. Partners included HR, Compliance, Diversity and Inclusion, Accommodations, ACCESS – ERGRoasting Plants, manufacturing and distribution: NV, PA, WA. Tours, meeting with the teams on-site. Review of positions and accommodation discussions.Nevada: Inclusion AcademyWashington: Hiring and recruitment for plant as well as corporate positions. Support for retention. Pennsylvania: local connections, recruitment and hiring in both distribution and retail.National: corporate recruitment, sharing models across the NET, future expansion – retail/trainingwhich includes baristas.

7• Talent Acquisition Portal®

Session Overview

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i. Overview of OVR

ii. Services to Consumer Customers

iii. Strategic Priorities of OVR

iv. OVR Business Services

v. OVR Business Services Spotlight - Giant Eagle

Pennsylvania Office of Vocational Rehabilitation

OVR’s Mission

To assist Pennsylvanians with disabilities secure and maintain employment and independence

9Pennsylvania Office of Vocational Rehabilitation

OVR Statewide

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STAFF

1,100 staff members statewide

LOCATIONS

Bureau of Central Operations (BCO)Located at 1521 N. 6th St. Harrisburg, PA 17102

Bureau of Vocational Rehabilitation Services (BVRS)15 district offices statewide

Bureau of Blindness and Visual Services (BBVS)6 district offices (co-located with BVRS)

Hiram G. Andrews Center (HGAC) – Johnstown, PA24/7 comprehensive training/education center


OVR Overview

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Individuals who received OVR services: 83,022

Individuals employed in the competitive labor market with OVR assistance: 9,461

Estimated federal and state taxes paid by these new workers: $56,849,811

Average per person cost for a competitive placement: $4,997

Average hourly wage of individuals employed with OVR assistance: $12.75

Sources: US Census Bureau’s American Community Survey & RSA’s 2013 Final Report Card for Pennsylvania

OVR’s 2013 Federal Report Card:

Locations

15 BVRS and 6 BBVS district offices statewide

OVR Central Office in Harrisburg

Hiram G. Andrews Center in Johnstown


OVR Services

OVR provides a wide range of services to eligible individuals:

Diagnostics Training

Restoration

Placement Assistance

Vocational Evaluation

Counseling and Guidance

Assistive Technology

Support Services

Business Services

Services are provided on a case by case basis, as every individual presents unique goals, skills, barriers, resources, etc.*Evaluation, counseling and placement services are free of cost to the individual. However, all other services may require a financial contribution from

the individual depending on their income.*

Public Awareness & Outreach

OVR is now connecting with consumers, stakeholders & businesses on Facebook and Linkedin!

OVR Strategic Priorities

I. Customer Service

II. Transition

III. Workforce Development Collaboration

IV. Stakeholder Relations – Business Services

V. Public Awareness & Outreach


Making the Connection

Supply & Demand Considerations in VR servicesMeeting the employment needs of people with disabilities and the business needs of employers.

VR works to prepare our workforce talent with skills and technical capacities to meet the demands of business today and in the future.

Hiring OVR Customers makes good Business Sense! OVR Serves Consumer Customers

ANDBusiness Customers


OVR Single Point of Contact Model

Our goal is to make hiring individuals with disabilities a seamless process for you, our Business Partners

Our VR staff Single Points of Contact

Listen to private sector businesses and public employers about their needed workforce skills – skills that add value to their organizations’ profitability and bottom line.

Cultivate relationships with businesses

OVR’s “Single points of contact” serve as a single, easy go-to resource - businesses don’t want to deal with several government agencies.


OVR Business Services Outreach

The gold standard of OVR Business Services and Outreach Efforts is:

To build a dual customer base of:

• Businesses/Employers that trust and choose OVR as their preferred talent acquisition source, and

• A Qualified/Pre-screened Talent Pool we assist in skills development so they can access opportunities and make contributions as a skilled workforce in a competitive labor market


OVR Business Services Outreach

How does OVR provide business solutions and consultation services to business owners and operators?

• Business Specialists at OVR’s Central Office & the Single Points of Contact (SPOC) at OVR’s district offices: – Plan and build a talent recruitment and on-boarding support plan to meet

business needs.– Provide consultation on a variety of tasks for hiring and retention best practices.


OVR Presents THE HOW TO GUIDE


OVR Presents THE HOW TO GUIDE


Keeps the process simple through use of Single Point of Contact- One State Govt. connected, the other Private Sector connected: OVR or BLN Based on success with Walgreen Anderson SC model and The Hershey Company Y&S Twizzle Plant in Lancaster PA Model to be tailored to meet each Business or Employer needs SPOC can leverage both no-cost qualified, pre-screened talent recruitment and on-boarding supports to insure new hire success PA OVR Business Services is dedicated to helping Employers grow and build their workforce, contact us…we can keep it simple!

• The Pennsylvania Business Leadership Network (PA BLN) is an employer driven program designed for business leaders to promote hiring practices that enable qualified people with disabilities to enter and succeed in the workplace. The emphasis of the PA BLN is to create opportunities where employers can communicate, peer-to-peer, to provide candid and frank assessments of hiring successes and challenges. This network not only provides employers with access to a network of their peers, it also provides opportunities for training, positive public relations, an increased number of applicants with a disability, and a centralized source of information.

• The PA BLN is coordinated by AHEDD and is part of a national initiative of over 50 affiliate BLNs in about 30 states.

• AHEDD is a private non-profit organization with a mission to serve the community as a catalyst in the employment and development of persons with a disability. This organization has been meeting the employment needs of people with disabilities and the business community since 1977.

• The efforts of the PA BLN are not to duplicate existing resources. Instead, the PA BLN is to create an employer friendly resource that conducts outreach in the business community and connects employers to those resources that can help them with their needs.

Resources for Business that Deliver Talent meet Workforce Needs: National and State VR Network...

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