Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective
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Transcript of Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective
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Developing a Strategy for Developing a Strategy for Implementing “MOM’S” Plans:Implementing “MOM’S” Plans:
A KHAFRA Engineering PerspectiveA KHAFRA Engineering Perspective
Steve White
Urban Water Council
US Conference of Mayors
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Agenda
• Background Information• What is “MOM” (or cMOM)?• Impacts of its Components on Maintenance
Operations• Lessons Learned from Implementation• Mitigating Impacts on Human & Material Resources• Performance Indicators for Measuring Success• Pitfalls of Multiple & Non-linking Databases• Benefits of internal Reviews of MOM Program
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Background Information
• 1999 – First Amended Consent Decree (SSOs)
• Required MOM (Management Operation Maintenance) program with many components
• Each component prepared separately
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What is cMOM?!?What is cMOM?!?
Capacity AssuranceManagement
OperationMaintenance
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cMOM Touches All Aspects of a Collection System Owner’s Operation
Engineering/Modeling
Engineering/Modeling
SSESSSES
LegalLegal
Spill Response
Spill Response
GIS/MISGIS/MIS FinancialFinancial
W.Q. Monitoring
W.Q. Monitoring
Public Relations
Public Relations
PersonnelPersonnel O&M Management
O&M Management
Capacity AssuranceCapacity
Assurance
cMOM
Equipment & Tools
Equipment & Tools
RehabilitationRehabilitation AuditsAuditsNotificationNotification
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Impacts on Maintenance Operations
• Components of MOMs:– Maintenance Management System
Plan• Emergency Response Plan• Grease Management Program• Capacity Certification Program• Collection & Transmission Systems
Contingency• Sewer Survey Evaluation System• Safety• Training• Short-term Operation Plan• GIS
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Maintenance Management System Plan
• Umbrella Coverage for all other components• Supports implementation of Capacity
Certification Program and Emergency Response Plan
• Sewer System Evaluation Survey (SSES) uses CCTV of sewer lines
• Reduction of inflow & infiltration through point repairs, pipe lining, manhole replacements, and more
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Emergency Response Plan
• Resources to respond to emergencies
• Reduce impact on scheduled maintenance
• Reduce state/federal fines
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Grease Management Program
• Grease causes SSOs and CSOs• Inspect and clean problematic sewers• Determining Sources• Interceptors• Restaurants/Hospitality
Industry• Grease Trap Program
and Permits
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Capacity Certification Program
• Undersized sewers and wet weather• Allows Agency to determine capacity before
new developments are constructed• Land use Plans/Zoning• Controlled Growth/Development
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Performance Indicators for Measuring Success
• Sewer Cleaning and Debris Removal
• Sewer Rehabilitation
• Internal sewer inspection
• Grease Management & Wastewater Discharge Permits
• Reduction of spills
• Reduction of volume spilled
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Performance Indicators—Measuring SuccessMiles of Sewer Cleaned
Miles of Sewer Cleaned
050
100150200250300350400
Sep02
Nov02
Jan03
Mar03
May03
Jul03
Months
Mile
s o
f S
ew
er
Cle
an
ed
Cumulative Goal Cumulative Performance
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Performance Indicators—Measuring Success
Grease Management & Wastewater Discharge Permits
Permits Issued
0500
10001500200025003000350040004500
Oct02
Nov02
Dec02
Jan03
Feb03
Mar03
Apr03
May03
Jun03
Jul03
Aug03
Sep03
Oct03
Months
Per
mits
Issu
ed
Cumulative Goal Cumulative Performance
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Assessing Impacts on Human & Material Resources
• Labor Demands– Maintenance Management System Plan– Inspections– SSO Response and Reporting– Training the Trainer– Training– Sewer Cleaning
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Pitfalls of Developing Multiple Databases
• “Information Is POWER”• Shortcomings in Databases:
– Not readily accessible – Are intended to stand
alone– Nonconforming to
standards of owner
• THEREFORE: Inherent power and value are diminished
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Related Agency Database Examples
• Geographic Information System (GIS)• SSO Tracking & Regulatory/City Management
Reporting• Hansen Information Management System• Grease Management/Permitting Administration• Personnel Training, Tracking, and Scheduling• Among Others…
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Internal Review Conclusions
• Discourage developing separate databases
• Form team to develop new and analyze existing QA/QC policies
• Adhere to:– APPROVED PLANS– Performance indicators– Consent Decree
OPERATIONSOPERATIONSDECISIONDECISIONMAKINGMAKING
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To Wrap It Up…• Recognize positive impacts of components• Adjust to mitigate negative impacts• Remember former “lessons learned”• Realize new lessons to be learned• Understand limitations of resources• Respect power of data and information,
but efficiently manage databases• Take inventory of achievement through:
– Plan compliance– Performance indicators
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Thank you for your time!
THE END