Developing a Resilient MindsetTM

AUDIENCE Managerial, Sales & Universal

ASSESSMENTS AVAILABLE Adaptive Mindset for Resiliency® Multi-rater Profile

USE Resiliency training course helps participants understand sources of stress and manage their reactions for greater workplace performance.

PRODUCT DESCRIPTIONDeveloping a Resilient Mindset is TRACOM’s one-day course to build resiliency and high performance in a fast-paced world. Resiliency is a way to productively deal with stress and overcome the brain’s natural, counter-productive ways of thinking.

Research shows that highly resilient people respond to challenges with flexibility, bounce back from challenges, and even find opportunities within workplace stress. They perform more effectively in their jobs, are healthier, more engaged with their work, and have higher commitment to their organizations. The good news for employees and organizations is that resilience can be learned and developed.

This program teaches people about the sources of their stress, their response pattern to stress, and practical strategies for altering those responses. The program is based on decades of research on resiliency as well as new and groundbreaking research in neuroscience.

STRESS IN THE WORKPLACE

Research shows that stress has a negative influence on individuals and organizations including:

• 51% of people say they are less productive due to stress

• 52% say that stress impacts career decisions

• Job pressure is top cause of stress in the United States

• Stress is linked to the six leading causes of death

• Stress costs American companies $300 billion annually and causes one million daily work absences

• Stress is 4 times more likely to cause absences than workplace accidents or disease

BENEFITS

• Recognize your personal stress and the effect it has on your behavior

• Describe common reactions to adversity, and recognize those patterns within yourself

• Identify your own strengths in terms of personal resilience

• Enhance resilience in yourself and others using certain key strategies

One-Day Course

Participant Workbook

© The TRACOM Corporation, All Rights Reserved.11

RESILIENT MINDSET MODEL™

FILTER — How you filter information and interpret the world. This describes how you select

information and integrate it into your mind and is comprised of personal responsibility,

realistic optimism, and personal beliefs. Because this is happening in your mind, these

elements of resiliency are not always observable to others, though others can often

recognize your level of optimism.

ACT — How you handle challenges. This represents how you behave and respond to

adversity and difficulty and is comprised of self-assurance, self-composure, problem-solving,

and goal orientation. In contrast to how you filter information, these elements of resiliency

are more observable to others.

INTERACT — How you communicate and connect with others. This refers to your ability to

communicate courageously with others and cultivate supportive relationships. These aspects

of resiliency are observable to others; however, feelings about supportive relationships are

subjective. It is just as beneficial to have one person in whom you can confide as it is to have

multiple people.

THE ELEMENTS OF RESILIENCY

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[ELEMENTS OF RESILIENCY]WHAT DOES RESILIENCY LOOK LIKE?

Think of people you know who are highly resilient. They can be people you know personally or

well-known public figures. List the qualities or characteristics that make them resilient.

n List of resilient people. _________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

n Behaviors of resilient people. _________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

n In your opinion, what song(s) represent(s) the traits of resilient people?

_________________________________________________________________________________

n What is your slogan for resiliency? _________________________________________________________________________________

n Draw a picture that represents resiliency.

PARTICIPANT WORKBOOK

Developing a Resilient Mindset™

®

Developing a Resilient MindsetTM

THE PARTICIPANT PACKAGE INCLUDES

Participant Workbook • Resource Guide • Strategies for Building Resiliency card • Resiliency Roadmap • Strategies Ball • Adaptive Mindset for Resiliency® Multi-rater Profile Report

ADMINISTRATIVE TOOLS FOR COURSE DELIVERY

Facilitating this course requires

certification. You may choose

to certify your own staff or use

TRACOM®’s certified instructors.

THE ADMIN KIT INCLUDES

Facilitator Guide • Participant Package • Resource CD with PowerPoint Presentation, Handouts, Session Evaluation Form, Participant Certificate Template • Adaptive Mindset for Resiliency Multi-rater Profile Guide and Technical Report • Obstacle Course Exercise Kit • Carrying Case

WHAT IS SOCIAL INTELLIGENCE?

Social Intelligences focuses on the three key personal success factors: Emotional Intelligence, Mindset and Behavioral Style. Through years of research and proven methodology, the TRACOM Group has helped millions of people better understand themselves and identify strategies for more positive outcomes and professional success.

TRACOM also offers SOCIAL STYLE® assessments and courses to improve interpersonal effectiveness with Behavioral Style training. TRACOM’s Behavioral EQ® family of assessments and courses develop crucial emotional intelligence abilities.

Visit www.tracomcorp.com for more information.

One-Day Course Agenda

303-470-4900 • 1-800-221-2321

www.tracomcorp.com

8:30 am Introduction • Welcome, Logistics, Agreements, Agenda, Objectives • Participant Introductions • Resilience Activity • What is Resilience and Why Does it Matter? • Resilience Benefits Exercise • Change Exercise

9:30 Emotions, Behavior and the Brain • Our Negativity Bias • Our Emotional and Logical Brain • Happiness Set-Point

10:20 Elements of Resiliency • What does Resiliency Look Like? • Resilient Mindset Model

11:30 Resilient Mindset Multi-Rater Profile Report • Profile Description • Multi-Rater Profile Discussion/ Breakout • Resiliency Roadmap

11:55 Lunch

12:55 pm Strategies for Developing Resiliency • CAB/CAR and DRAINING • Developing Mindfulness • Acting "As If" • Developing Gratitude • Giving • Setting Ambitious Goals • Building the Resilience in Your Team • The GROW Model • Building Resilience Summary

4:20 Session Summary • Summary and Headline Activity • Next Steps

4:40 Session Conclusion

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ADMINISTRATIVE DETAILS Date: June 13, 2016 Time: 9.00 am – 5.30 pm Early Bird Fee: S$830/participant Register and pay before May 16, 2016 Regular Fee: S$930/participant Venue: Royal Plaza On Scotts 25 Scotts Road Singapore 228220 Closing Date: May 30, 2016 Registration and Payment: Registrations may be made by mail, fax, email or online. All checks should be crossed and made payable to Center for Leadership Studies (Asia) Pte Ltd. Refund of Fees: Full refund of course fee will be given if written notice of withdrawal is received not less than three weeks before commencement of the workshop. If no such written notice is received, the invoice for the full course fee will remain payable. Cancellation/Postponement: Center for Leadership Studies (Asia) Pte Ltd reserves the right to cancel or postpone the workshop due to any unforeseen circumstances. IN-COMPANY COURSE Contact us for more information

Leadership.Relationship.Performance We provide training, coaching and consulting in social intelligence and leadership development. Since 1985 we have been helping clients to leverage human performance and enhance overall organizational performance. We have worked with more than 500 clients in 26 countries in Asia-Pacific, Europe and North America. From our offices in Singapore and Hong Kong we work with our clients and support global client implementations worldwide.

Through our proven leadership building and social intelligence solutions, a leader is never taken by surprise and will always have in hand the way to the success. We build leaders that accommodate and thrive through all adversity. No matter where you are, in whatever country or culture, our process is completely adaptable and applicable to you and your organization.

COURSE LEADER TAN JOO SEET offers training, coaching and consulting in social intelligence and leadership development – helping clients to leverage human performance and enhance overall

organizational performance. He brings with him four decades of business, management and consulting experience; and has worked in 26 countries in Asia-Pacific, Europe and North America.

During his 30 years in training and consulting he has worked with more than 400 clients. He is a frequent speaker at professional and business conferences, and writes regularly. Over 30 of his articles have been published. He was featured in the television program Money Matters, and co-hosted the radio series Working Matters.

After completing his tertiary education in engineering, Joo Seet did the Master of Management, the Graduate Diploma in Personnel Management, and the Advanced Diploma in International Marketing. He is a Certified Business Planning Consultant and a Chartered Marketer.

Joo Seet is the Managing Director of Center for Leadership Studies (Asia) with offices in Singapore and Hong Kong. He is also the founder and Director of Human Edge Organization, and Performance Learning. He has also served as Managing Director (Asia) of Zenger-Miller from 1985 to 1996. Since 1987, he has been working with Dr Paul Hersey and the Center for Leadership Studies.

In addition to his training, coaching and consulting experience, he has held regional management positions in human resources, sales and marketing, business development and general management in telecommunication, aviation, manufacturing, medical systems and IT. He has worked with the government, government-linked companies and multinational organizations.

He participated in the United Nations Development Program/International Telecommunication Union projects on the setting up of the telecommunication training center, and instructional technology and course development. He also developed and coordinated regional training for the United Nations Development Program/International Civil Aviation Organization.

REGISTRATION Mail: CENTER FOR LEADERSHIP STUDIES (ASIA) PTE LTD 391B Orchard Road #23-01 Ngee Ann City Tower B Singapore 238874 Tel: (65) 6286-5833 Fax: (65) 6286-5733 Email: asksg@cls-asia.com Online: www.cls-asia.net/drm-2016-06-13.html Mr/Mrs/Ms/Mdm/Dr Name Job Title Mobile Email Company Address Tel Fax Enclosed is the check # for S$ made payable to Center for Leadership Studies (Asia) Pte Ltd Contact person if different from participant: Mr/Mrs/Ms/Mdm/Dr Name Job Title Mobile Email

All trademarks are not to be used without written authorization. ©2015-2016 Center for Leadership Studies (Asia) Pte Ltd. All Rights Reserved. 199404855W. 101515/018/10/11.