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Desktop Virtualisation For Internal Staff and the Public - Our Journey and Lessons Presented by Byron Twilley, IT Systems Administrator Gosford City Council 2012

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Everyones Doing It Gosford City Council 2012 VDI Kinda reminded me of High School

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Our Journey and Lessons Introduction Gosford City Council 2012

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We attended presentations, listened to our account manager and started testing Thinking and Planning Gosford City Council 2012

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SAN, Servers and Licencing Preparing Our Infrastructure Gosford City Council 2012

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We decided to improve our desktop management Innovation is anything, but business as usual Gosford City Council 2012 Implemented SCCM Application Management OS deployment Upgraded to Windows 7

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Citrix Metaframe Replacement Project We have the Foundations, Where do we go from here? Gosford City Council 2012

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Senior Management & iPad Users VDI Pilot Group Gosford City Council 2012 Why wont my corporate apps work!?

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SOE for everyone! Platform Challenge Gosford City Council 2012

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Survey Results Gosford City Council 2012 Some reliability issues on iPad due to network coverage and drop outs

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The Nut & Bolts How did we achieve success with VDI? Gosford City Council 2012

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Local Storage Technologies / Front End Cache High performance storage platform

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Specialised or Appropriate Server Hardware Dedicated server hardware with a heap of RAM

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Persistent vs Non Persistent VMware Persona with Non Persistent Virtual Desktops

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Things to consider Solid Golden Template Gosford City Council 2012 VMware Agents; -View Agent -Persona Management -HTML Access Agent -Remote Experience Agent -Template Preparation Batch Files

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Things to consider Solid Golden Template Gosford City Council 2012 Anti Virus Protection; -Agentless AV? -Standalone? -Disable scheduled scanning -Disable excessive proactive protection -Is Antivirus needed?

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Things to consider Solid Golden Template Gosford City Council 2012 Install Apps for groups of people & Perform housekeeping; -Target multiple users -Place quotas on your persona redirected folders -Keep your templates clean and simple -Install all applicable print drivers -Separate out templates if needed

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Remote sites using Wyse Zero Clients or View Client Who's using it today? Gosford City Council 2012 Mobility staff using iPads with Horizon Client Senior Staff that use Apple Mac Testing and Training Environments Contractor remote access & Two Factor Authentication

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Occasional connection issues What are the Challenges? Gosford City Council 2012 Print driver permissions Longer connection times than Citrix Difficult to use on iPad

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Proof of Concept Public Access Where to from here? Gosford City Council 2012 Possible Hosted VDI Zero Clients for Task Based Users

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Thank You Questions & Feedback? Presented by Byron Twilley, IT Systems Administrator Gosford City Council 2012