Design + Business: Creativity as an Agent of Change

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Design + Business: Creativity as an Agent of Change #DesignplusBusiness Henken Bean, @henken Sunday, March 25, 12

description

How can we as UX professionals help lead change within the organizations we are part of? By seeing ourselves as valuable experts in creativity, by finding a common language to communicate, and by including a diverse array of business partners in design practices to solve problems, we have the potential to not only create amazing experiences for our customers, but to also help evolve a changing institutional culture.I began my career within my organization on the large, waterfall side. The company decided to combine the UX division of Cable with its Internet-based division, but they did not combine the product management teams. This has forced us to become effective communicators and evangelists for collaboration. This session will use my experience as a case study in using creative practice to formulate a common language between design and business.

Transcript of Design + Business: Creativity as an Agent of Change

Page 1: Design + Business: Creativity as an Agent of Change

Design + Business: Creativity as an Agent of Change#DesignplusBusiness

Henken Bean, @henken

Sunday, March 25, 12

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From the Turtle to the Hare

Photograph by: Gordon Wong @henken

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The Turtle

Photograph by: Robert Francis Philibert - robertfrancis.com @henken

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The Hare

Henken Bean @henken

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Culture Shock!

Henken Bean @henken

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Henken Bean @henken

Know thy user, know thycolleagues.

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Make it Look PrettyHenken Bean @henken

Their myth about us:

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Angry Dinosaurs

Photograph by: Mia Beach - http://mia-beach.com @henken

Our myth about them:

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There’s hope!

Henken Bean @henken

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Open the Kimono

http://dd-blogdd.blogspot.com/2011/07/kimono.html [edited] @henken

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Subvert the Ego

Henken Bean @henken

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Love Your Engineers

Henken Bean @henken

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Key Performance Indicators

http://www.crowdbuzzing.com/wp-content/uploads/2010/05/board-flickr-pylypenko.jpg @henken

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Henken Bean @henken

Make your mark, together.

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Cross-channel Reviews

Henken Bean @henken

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Evangelize Yourself

Henken Bean @henken

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Change the Culture

Henken Bean @henken

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Thank you.

Henken Bean @henken

@henken

Sunday, March 25, 12