Derbyshire Community Health Services NHS Foundation TrustPicker Institute Europe Picker Institute...
45
Derbyshire Community Health Services NHS Foundation Trust Pulse Staff Engagement Report PICKER INSTITUTE EUROPE June 2016
Transcript of Derbyshire Community Health Services NHS Foundation TrustPicker Institute Europe Picker Institute...
Derbyshire Community Health Services NHS Foundation Trust
Pulse Staff Engagement Report
PICKER INSTITUTE EUROPE
June 2016
Picker Institute Europe
Picker Institute Europe is a not-for-profit organisation that makes patients’ views count in healthcare. We:
• build and use evidence to champion the best possible patient-centred care• work with patients, professionals and policy makers to strive continuously for the highest standards of patient experience.
© Picker Institute Europe 2016Published by and available from:Picker Institute EuropeBuxton Court3 West WayOxford OX2 0JBTel: 01865 208100Fax: 01865 208101Email: [email protected]: www.pickereurope.ac.ukResults Website: www.picker-results.orgRegistered charity no 1081688Company limited by registered guarantee no 3908160
Introduction
- The results presented here are from the tenth quarterly Staff Engagement Pulse Survey, carried out by Picker on behalf of Derbyshire Community Health Services. We have made a number of changes to the report to make it easier to understand. These changes are described in detail on the next page, as well as DCHS' national FFT scores.
1) Higher scores are better
2) 100% is the maximum score, 0% is the minimum
3) Scores of 75% or more are marked green (45% for response rates)
4) Scores of less than 70% are marked red (40% for response rates)
5) Scores between these two are amber
- 1541 staff completed the survey out of a possible 3804, a response rate of 40.5%
- To try and create a visual report that is easy to comprehend quickly, we group the staff who said that they were "likely" or "extremely likely" together to create a percentage figure (or "rarely"/"never" for the new question on IT difficulties).
- Data is starred/greyed out where fewer than 5 staff responded in that group, in order to protect staff confidentiality.
- Staff Engagement is grouped into 3 key areas in the report:- Advocacy - speak highly of DCHS- Involvement - how involved you feel in what happens in your team / department / DCHS- Motivation - how much you enjoy your job and being part of the organisation
Changes to the Report
- Each division/directorate is now shown first broken down by department, then broken down by team.
- Since the May 2014 report the scoring system has changed from a mean scoring system to a percentage recommending system (see previous page for more details of the new scoring system).
- The colours for scores (Red, Amber, Green) are now based on absolute figures (red - less than 70%, green - 75% or more, amber - between these figures). Previously they were based on relative comparisons with the trust average.
- Scores are now rounded to the nearest whole percent e.g. 74.6% becomes 75%. The colours will be based on this rounded figure (74.6% will be rounded to 75% and so will be green). Previously the displayed figures were rounded, but the colours were based on the exact figure.
- Headings now include the number of staff who completed the survey and from how many asked (rather than just thepercentage response rate figure). This is to help clarify what is being reported on.
***NB Leader - all of the information to produce these reports and hierarchies is taken from ESR. If you believe the number of staff reported in your section is incorrect please contact the Quality and Business Support Team.***
National Friends and Family Test Scores
- 91% of staff would recommend DCHS to friends and family if they needed care or treatment.
- 73% of staff would recommend DCHS to friends and family as a place to work.
Response Rates - by Service Area
- Please NB that areas with fewer than 5 respondents cannot be reported on for confidentiality reasons - unlessby prior agreement
Contents
- Service Area - p7- Chief Executive - p8-9- Estates - p10-11- Exec Team - p12-13- Finance, Performance and IM&T - p14-15- Health Wellbeing & Inclusion - p16-18- ICBS North - p19-24- ICBS South - p25-29- Integrated Facilities Management - p30-32- Ops Management - p33-34- People and Organisational Effectiveness - p35-36- Planned Care and Outpatient Services - p37-41- Quality - p42-43
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ch
ief
Exe
cuti
ves
7/7
sta
ff, 1
00
%
Esta
tes
29
/60
sta
ff, 4
8%
Exe
c Te
am
11
/12
sta
ff, 9
2%
Fin
ance
, Pe
rfo
rman
ce a
nd
IM&
T
50
/64
sta
ff, 7
8%
He
alth
We
llb
ein
g &
Incl
usi
on
20
5/5
17
sta
ff, 4
0%
ICB
S N
ort
h
34
6/9
92
sta
ff, 3
5%
ICB
S So
uth
29
5/1
00
7 s
taff
, 29
%
Inte
grat
ed
Fac
ilti
es
Man
age
me
nt
Serv
ice
s
11
6/2
50
sta
ff, 4
6%
Op
s M
anag
em
en
t
8/1
0 s
taff
, 80
%
Pe
op
le &
Org
anis
atio
nal
Effe
ctiv
en
ess
74
/10
5 s
taff
, 70
%
Pla
nn
ed
Car
e a
nd
Ou
tpat
ien
t
Serv
ice
s
34
2/6
90
sta
ff, 5
0%
Qu
alit
y
58
/90
sta
ff, 6
4%
35 36 37 41 100 48 92 78 40 35 29 46 80 70 50 64
75 76 74 77 89 69 92 77 68 78 82 76 93 82 77 80
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 93 100 92 86 90 95 90 100 89 92 93
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 76 100 74 56 72 78 72 71 84 72 81
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 90 91 100 81 83 93 89 75 93 86 95
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 66 91 79 70 78 86 77 100 85 82 86
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 86 66 91 78 62 76 79 74 100 85 76 79
I am able to make improvements happen in my area of work. 66 67 65 69 86 57 91 73 60 67 72 70 100 80 70 72
I look forward to going to work. 62 63 61 63 43 52 91 56 53 66 68 64 88 61 62 61
I am enthusiastic about my job. 74 76 74 76 86 59 91 70 67 79 82 75 100 75 74 71
Time passes quickly when I am working. 82 82 82 82 100 64 82 75 73 88 84 74 100 85 82 79
- - - 30 57 39 36 53 24 31 21 43 25 35 31 23
RY8Chief Executives RY8Estates RY8Exec Team RY8Finance, Performance and IM&TRY8Health Wellbeing & InclusionRY8ICBS North RY8ICBS South RY8Integrated Facilties Management ServicesRY8Ops Management RY8People & Organisational EffectivenessRY8Planned Care and Outpatient ServicesRY8Quality
1 2 3 4 5 6 7 8 9 10 11 12
Internal Benchmarking
Comparisons with the Organisation average
By
Service Area
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
Response Rate (%)
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 100 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 89 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 86 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 86 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 43 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 86 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 100 100 100 100 100 100 100 100 100 100 100 100
- - - 30 57 57 57 57 57 57 57 57 57 57 57 57
RY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
1 * * * * * * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Department - Chief Executive
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 100 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 89 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 86 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 86 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 43 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 86 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 100 100 100 100 100 100 100 100 100 100 100 100
- - - 30 57 57 57 57 57 57 57 57 57 57 57 57
RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
1 * * * * * * * * * * *
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Chief Executive
Response Rate (%)
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Esta
tes
De
par
tme
nt
29
/60
sta
ff, 4
8%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 48 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 69 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 93 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 76 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 90 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 66 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 66 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 57 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 52 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 59 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 64 100 100 100 100 100 100 100 100 100 100 100
- - - 30 39 57 57 57 57 57 57 57 57 57 57 57
RY8Estates DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
2 * * * * * * * * * * *
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - Estates
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
De
sign
Te
am
2/6
sta
ff, 3
3%
Engi
ne
eri
ng
Mai
nte
nan
ce
16
/34
sta
ff, 4
7%
Esta
tes
Ad
min
istr
atio
n
3/6
sta
ff, 5
0%
Esta
tes
Man
age
me
nt
5/6
sta
ff, 8
3%
Gro
un
ds
& G
ard
en
3/8
sta
ff, 3
8%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 33 47 50 83 38 100 100 100 100 100 100 100
75 76 74 77 * 63 * 100 * 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 94 * 100 * 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 75 * 100 * 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 81 * 100 * 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 56 * 100 * 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 56 * 100 * 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 * 53 * 100 * 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 * 44 * 100 * 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 * 50 * 100 * 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 * 56 * 100 * 100 100 100 100 100 100 100
- - - 30 * 31 * 25 * 57 57 57 57 57 57 57
RY8Design Team RY8Engineering MaintenanceRY8Estates AdministrationRY8Estates ManagementRY8Grounds & Garden RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
2 3 4 5 6 * * * * * * *
Invo
lve
me
nt
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Estates
Response Rate (%)
Ad
voca
cy
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Exe
cuti
ve D
ep
artm
en
t
11
/12
sta
ff, 9
2%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 92 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 92 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 91 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 91 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 91 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 91 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 91 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 91 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 82 100 100 100 100 100 100 100 100 100 100 100
- - - 30 36 57 57 57 57 57 57 57 57 57 57 57
RY8Executive DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
3 * * * * * * * * * * *
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - Exec Team
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Exe
cuti
ve A
dm
in
3/3
sta
ff, 1
00
%
Exe
cuti
ve T
eam
8/9
sta
ff, 8
9%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 100 89 100 100 100 100 100 100 100 100 100 100
75 76 74 77 * 91 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 88 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 88 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 88 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 * 88 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 * 88 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 * 88 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 * 88 100 100 100 100 100 100 100 100 100 100
- - - 30 * 50 57 57 57 57 57 57 57 57 57 57
RY8Executive Admin RY8Executive Team RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
7 8 * * * * * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Team - Exec Team
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Fin
ance
22
/31
sta
ff, 7
1%
Fin
ance
, Pe
rfo
rman
ce a
nd
IM&
T
Man
age
me
nt
5/7
sta
ff, 7
1%
Stra
tegy
Bu
sin
ess
De
velo
pm
en
t
and
Se
rvic
e Im
pro
vem
en
t
21
/24
sta
ff, 8
8%
Stra
tegy
De
par
tme
nt
Sen
ior
Team
2/2
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 71 71 88 100 100 100 100 100 100 100 100 100
75 76 74 77 73 91 77 * 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 91 100 90 * 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 82 100 57 * 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 100 * 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 71 80 84 * 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 68 100 80 * 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 59 100 80 * 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 45 80 60 * 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 59 80 76 * 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 82 80 63 * 100 100 100 100 100 100 100 100
- - - 30 45 80 55 * 57 57 57 57 57 57 57 57
RY8Finance RY8Finance, Performance and IM&T ManagementRY8Strategy Business Development and Service ImprovementRY8Strategy Department Senior TeamRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
4 5 6 7 * * * * * * * *
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - Finance, Performance and IM&T
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Bu
sin
ess
De
velo
pm
en
t an
d S
erv
ice
Imp
rove
me
nt
Team
6/6
sta
ff, 1
00
%
Fin
ance
Man
agm
en
t Te
am
5/7
sta
ff, 7
1%
Fin
anci
al A
cco
un
ts
9/1
0 s
taff
, 90
%
IM&
T
15
/18
sta
ff, 8
3%
Man
age
me
nt
Acc
ou
nts
10
/14
sta
ff, 7
1%
Stra
tegy
Se
nio
r Te
am
2/2
sta
ff, 1
00
%
Sup
pli
es
3/7
sta
ff, 4
3%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 100 71 90 83 71 100 43 100 100 100 100 100
75 76 74 77 73 91 55 78 84 * * 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 83 100 78 93 100 * * 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 67 100 78 53 80 * * 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 100 100 100 * * 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 83 80 33 85 100 * * 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 67 100 44 86 80 * * 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 83 100 33 79 80 * * 86 86 86 86 86
I look forward to going to work. 62 63 61 63 67 80 22 57 60 * * 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 67 80 44 80 70 * * 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 40 80 67 71 90 * * 100 100 100 100 100
- - - 30 50 80 67 57 30 * * 57 57 57 57 57
RY8Business Development and Service Improvement TeamRY8Finance Managment TeamRY8Financial Accounts RY8IM&T RY8Management AccountsRY8Strategy Senior TeamRY8Supplies RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
9 10 11 12 13 14 15 * * * * *
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Finance, Performance and IM&T
Response Rate (%)
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ch
ild
ren
's S
erv
ice
s
11
0/3
36
sta
ff, 3
3%
He
alth
Pro
mo
tio
n D
ep
artm
en
t
41
/71
sta
ff, 5
8%
HW
BI T
rain
ing,
Re
sou
rces
&
Mar
keti
ng
Un
it
1/1
sta
ff, 1
00
%
Inte
grat
ed
Se
xual
He
alth
Se
rvic
e
40
/83
sta
ff, 4
8%
Op
era
tio
ns
(Pri
mar
y C
are
)
4/1
3 s
taff
, 31
%
Psy
cho
logy
9/1
3 s
taff
, 69
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 33 58 100 48 31 69 100 100 100 100 100 100
75 76 74 77 66 67 * 63 * 98 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 81 95 * 88 * 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 56 53 * 50 * 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 76 88 * 79 * 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 66 78 * 63 * 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 58 66 * 62 * 100 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 57 59 * 53 * 100 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 56 39 * 47 * 89 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 69 66 * 54 * 89 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 76 61 * 72 * 100 100 100 100 100 100 100
- - - 30 19 18 * 38 * 38 57 57 57 57 57 57
RY8Children's Services RY8Health Promotion DepartmentRY8HWBI Training, Resources & Marketing UnitRY8Integrated Sexual Health ServiceRY8Operations (Primary Care)RY8Psychology RY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
8 9 10 11 12 13 * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Department - Health Wellbeing & Inclusion
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Bre
ast
Fee
din
g Te
am
11
/25
sta
ff, 4
4%
Ch
ild
ren
's 0
-19
Te
am
93
/29
0 s
taff
, 32
%
Dia
be
tes
Edu
cati
on
1/2
sta
ff, 5
0%
GP
- A
mb
er
Val
ley
4/9
sta
ff, 4
4%
GP
- C
he
ste
rfie
ld a
nd
NED
0/4
sta
ff, 0
%
He
alth
Pro
mo
tio
n -
Man
age
me
nt
& A
dm
in
2/2
sta
ff, 1
00
%
He
alth
y Li
fets
yle
1/3
sta
ff, 3
3%
HW
&I R
eso
urc
e C
en
tre
1/1
sta
ff, 1
00
%
HW
BI M
anag
em
en
t
8/8
sta
ff, 1
00
%
Imm
s an
d V
acs
Team
2/1
2 s
taff
, 17
%
Inte
grat
ed
We
llb
ein
g Se
rvic
e
37
/64
sta
ff, 5
8%
Pae
dia
tric
Ad
min
(A
rea)
1/3
sta
ff, 3
3%
35 36 37 41 44 32 50 44 0 100 33 100 100 17 58 33
75 76 74 77 73 63 * * - * * * 87 * 64 *
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 91 78 * * * * * * 88 * 95 *
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 82 52 * * * * * * 75 * 50 *
Care of patients / service users is my organisation's top priority. 84 85 83 87 73 74 * * * * * * 100 * 86 *
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 55 65 * * * * * * 100 * 75 *
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 55 55 * * * * * * 100 * 62 *
I am able to make improvements happen in my area of work. 66 67 65 69 30 57 * * * * * * 86 * 54 *
I look forward to going to work. 62 63 61 63 91 48 * * * * * * 63 * 32 *
I am enthusiastic about my job. 74 76 74 76 100 64 * * * * * * 75 * 62 *
Time passes quickly when I am working. 82 82 82 82 82 74 * * * * * * 100 * 57 *
- - - 30 18 21 * * * * * * 38 * 19 *
RY8Breast Feeding TeamRY8Children's 0-19 TeamRY8Diabetes EducationRY8GP - Amber Valley RY8GP - Chesterfield and NEDRY8Health Promotion - Management & AdminRY8Healthy Lifetsyle RY8HW&I Resource CentreRY8HWBI ManagementRY8Imms and Vacs TeamRY8Integrated Wellbeing ServiceRY8Paediatric Admin (Area)
16 17 18 19 20 21 22 23 24 25 26 27
Internal Benchmarking
Comparisons with the Trust average
By
Team - Health Wellbeing & Inclusion
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Psy
cho
logy
Se
rvic
es
9/1
3 s
taff
, 69
%
Sch
oo
l Nu
rsin
g -
Am
be
r V
alle
y
0/1
sta
ff, 0
%
Sexu
al H
eal
th D
erb
ysh
ire
Co
un
ty
No
rth
9/2
2 s
taff
, 41
%
Sexu
al H
eal
th D
erb
ysh
ire
Co
un
ty
Sou
th
1/6
sta
ff, 1
7%
Sexu
al H
eal
th In
form
atio
n a
nd
Ad
min
De
rby
Cit
y
5/6
sta
ff, 8
3%
Sexu
al H
eal
th In
form
atio
n a
nd
Ad
min
De
rbys
hir
e C
ou
nty
3/6
sta
ff, 5
0%
Sexu
al H
eal
th O
pe
rati
on
al
Man
age
me
nt
1/3
sta
ff, 3
3%
Sexu
al H
eal
th P
rom
oti
on
De
rby
Cit
y
4/4
sta
ff, 1
00
%
Sexu
al H
eal
th P
rom
oti
on
De
rbys
hir
e C
ou
nty
5/1
1 s
taff
, 45
%
Sexu
al H
eal
th S
erv
ice
De
rby
Cit
y
4/1
3 s
taff
, 31
%
Sexu
al H
eal
th S
erv
ice
s C
CG
0/4
sta
ff, 0
%
Star
tin
g P
oin
t Te
am
3/5
sta
ff, 6
0%
35 36 37 41 69 0 41 17 83 50 33 100 45 31 0 60
75 76 74 77 98 - 53 * 51 * * * 59 * - *
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * 89 * 80 * * * 80 * * *
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 * 33 * 20 * * * 60 * * *
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 * 75 * 80 * * * 80 * * *
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 * 50 * 40 * * * 80 * * *
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 100 * 50 * 40 * * * 80 * * *
I am able to make improvements happen in my area of work. 66 67 65 69 100 * 38 * 40 * * * 50 * * *
I look forward to going to work. 62 63 61 63 89 * 43 * 20 * * * 40 * * *
I am enthusiastic about my job. 74 76 74 76 89 * 50 * 60 * * * 20 * * *
Time passes quickly when I am working. 82 82 82 82 100 * 50 * 80 * * * 40 * * *
- - - 30 38 * 50 * 50 * * * 60 * * *
RY8Psychology ServicesRY8School Nursing - Amber ValleyRY8Sexual Health Derbyshire County NorthRY8Sexual Health Derbyshire County SouthRY8Sexual Health Information and Admin Derby CityRY8Sexual Health Information and Admin Derbyshire CountyRY8Sexual Health Operational ManagementRY8Sexual Health Promotion Derby CityRY8Sexual Health Promotion Derbyshire CountyRY8Sexual Health Service Derby CityRY8Sexual Health Services CCGRY8Starting Point Team
28 29 30 31 32 33 34 35 36 37 38 39
Internal Benchmarking
Comparisons with the Trust average
By
Team - Health Wellbeing & Inclusion (cont…)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
ICB
S N
ort
h -
Co
mm
un
ity
Team
13
8/4
39
sta
ff, 3
1%
ICB
S N
ort
h -
Inp
atie
nt
Serv
ice
s
29
/14
0 s
taff
, 21
%
ICB
S N
ort
h -
Le
arn
ing
Dis
abil
ity
Serv
ice
s
72
/17
0 s
taff
, 42
%
ICB
S N
ort
h -
Man
age
me
nt
15
/20
sta
ff, 7
5%
ICB
S N
ort
h -
Me
d S
taff
0/1
sta
ff, 0
%
ICB
S N
ort
h -
Min
or
Inju
rie
s U
nit
s
23
/25
sta
ff, 9
2%
ICB
S N
ort
h -
Old
er
Pe
op
les
Me
nta
l
He
alth
44
/15
3 s
taff
, 29
%
ICB
S N
ort
h -
Sp
eci
alis
t Se
rvic
es
No
rth
25
/44
sta
ff, 5
7%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 31 21 42 75 0 92 29 57 100 100 100 100
75 76 74 77 72 76 80 88 - 93 81 77 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 90 90 88 93 * 100 91 92 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 64 66 82 71 * 91 80 68 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 77 93 81 80 * 96 84 92 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 71 83 86 100 * 91 74 72 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 70 72 80 100 * 91 77 71 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 56 72 72 100 * 86 70 63 86 86 86 86
I look forward to going to work. 62 63 61 63 57 59 70 67 * 96 77 64 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 74 72 79 80 * 91 88 83 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 92 79 82 100 * 95 84 88 100 100 100 100
- - - 30 12 31 52 21 * 47 63 21 57 57 57 57
RY8ICBS North - Community TeamRY8ICBS North - Inpatient ServicesRY8ICBS North - Learning Disability ServicesRY8ICBS North - ManagementRY8ICBS North - Med StaffRY8ICBS North - Minor Injuries UnitsRY8ICBS North - Older Peoples Mental HealthRY8ICBS North - Specialist Services NorthRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
14 15 16 17 18 19 20 21 * * * *
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - ICBS North
Response Rate (%)
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ash
Gre
en
- H
ill S
ide
7/3
6 s
taff
, 19
%
Ash
Gre
en
- V
alle
y V
iew
3/1
4 s
taff
, 21
%
Bo
lso
ver
- H
ud
son
War
d
16
/41
sta
ff, 3
9%
Bo
lso
ver
& C
lay
Cro
ss M
ed
ical
Staf
f
0/1
sta
ff, 0
%
Bo
lso
ver
Co
mm
un
ity
Team
15
/37
sta
ff, 4
1%
Bu
xto
n -
Fe
nto
n W
ard
4/2
1 s
taff
, 19
%
Bu
xto
n M
IU
8/1
0 s
taff
, 80
%
Ce
ntr
al C
HES
Co
mm
un
ity
Team
14
/52
sta
ff, 2
7%
CH
ES O
T R
ota
tio
n
1/9
sta
ff, 1
1%
CH
ES P
hys
io R
ota
tio
n
0/2
sta
ff, 0
%
Cla
y C
ross
- A
lto
n W
ard
2/2
6 s
taff
, 8%
Cla
y C
ross
Co
mm
un
ity
Team
13
/61
sta
ff, 2
1%
35 36 37 41 19 21 39 0 41 19 80 27 11 0 8 21
75 76 74 77 79 * 80 - 57 * 87 72 * - * 70
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * 94 * 93 * 100 86 * * * 92
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 71 * 75 * 47 * 88 71 * * * 62
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 * 100 * 53 * 88 79 * * * 77
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 71 * 81 * 47 * 75 79 * * * 62
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 71 * 69 * 47 * 75 79 * * * 62
I am able to make improvements happen in my area of work. 66 67 65 69 71 * 75 * 33 * 71 50 * * * 38
I look forward to going to work. 62 63 61 63 71 * 69 * 33 * 100 50 * * * 62
I am enthusiastic about my job. 74 76 74 76 86 * 75 * 67 * 88 64 * * * 77
Time passes quickly when I am working. 82 82 82 82 71 * 81 * 93 * 100 86 * * * 100
- - - 30 67 * 36 * 7 * 29 17 * * * 31
RY8Ash Green - Hill SideRY8Ash Green - Valley ViewRY8Bolsover - Hudson WardRY8Bolsover & Clay Cross Medical StaffRY8Bolsover Community TeamRY8Buxton - Fenton WardRY8Buxton MIU RY8Central CHES Community TeamRY8CHES OT Rotation RY8CHES Physio RotationRY8Clay Cross - Alton WardRY8Clay Cross Community Team
40 41 42 43 44 45 46 47 48 49 50 51
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS North
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Cli
nic
al N
avig
atio
n S
erv
ice
s
10
/16
sta
ff, 6
3%
Co
mm
un
ity
Team
- H
PD
7/1
6 s
taff
, 44
%
D/N
Far
m O
ut
1/1
sta
ff, 1
00
%
DD
No
rth
Inte
grat
ed
Co
mm
un
ity
Team
6/2
6 s
taff
, 23
%
DD
So
uth
Inte
grat
ed
Co
mm
un
ity
Team
16
/42
sta
ff, 3
8%
Dro
nfi
eld
Co
mm
un
ity
Team
9/4
4 s
taff
, 20
%
East
ern
CH
ES C
om
mu
nit
y Te
am
21
/46
sta
ff, 4
6%
Hig
h P
eak
Inte
grat
ed
Co
mm
un
ity
Team
22
/67
sta
ff, 3
3%
HP
D M
anag
em
en
t Te
am
5/5
sta
ff, 1
00
%
ICB
S N
ort
h -
Fal
ls S
erv
ice
2/5
sta
ff, 4
0%
ICB
S N
ort
h -
Rap
id R
esp
on
se T
eam
3/1
8 s
taff
, 17
%
ICB
S N
ort
h C
HES
Man
age
me
nt
Team
1/2
sta
ff, 5
0%
35 36 37 41 63 44 100 23 38 20 46 33 100 40 17 50
75 76 74 77 63 57 * 81 77 87 68 78 91 * * *
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 80 100 * 100 100 89 86 86 100 * * *
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 40 57 * 83 69 78 50 71 75 * * *
Care of patients / service users is my organisation's top priority. 84 85 83 87 80 86 * 83 63 100 76 90 80 * * *
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 60 71 * 83 81 89 76 60 100 * * *
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 44 43 * 83 81 89 67 75 100 * * *
I am able to make improvements happen in my area of work. 66 67 65 69 50 43 * 67 63 67 57 65 100 * * *
I look forward to going to work. 62 63 61 63 60 29 * 50 69 89 38 76 80 * * *
I am enthusiastic about my job. 74 76 74 76 67 29 * 83 75 78 67 90 80 * * *
Time passes quickly when I am working. 82 82 82 82 90 57 * 100 94 100 95 90 100 * * *
- - - 30 30 17 * 0 14 14 5 11 0 * * *
RY8Clinical Navigation ServicesRY8Community Team - HPDRY8D/N Farm Out RY8DD North Integrated Community TeamRY8DD South Integrated Community TeamRY8Dronfield Community TeamRY8Eastern CHES Community TeamRY8High Peak Integrated Community TeamRY8HPD Management TeamRY8ICBS North - Falls ServiceRY8ICBS North - Rapid Response TeamRY8ICBS North CHES Management Team
52 53 54 55 56 57 58 59 60 61 62 63
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS North (cont…)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
ICB
S N
ort
h H
PD
Me
dic
al T
eam
0/1
sta
ff, 0
%
Jub
ile
e D
ay C
en
tre
2/2
sta
ff, 1
00
%
Lear
nin
g D
isab
ilit
y -
Co
mm
un
ity
Team
16
/33
sta
ff, 4
8%
Lear
nin
g D
isab
ilit
y -
Co
re U
nit
s
21
/43
sta
ff, 4
9%
Lear
nin
g D
isab
ilit
y -
Lear
nin
g
Dis
abil
ity
Man
age
me
nt
7/7
sta
ff, 1
00
%
Lear
nin
g D
isab
ilit
y -
The
rap
y
Serv
ice
s
18
/37
sta
ff, 4
9%
NED
Man
age
me
nt
Team
6/8
sta
ff, 7
5%
NED
Sp
eci
alis
t R
eh
ab T
eam
4/7
sta
ff, 5
7%
Ne
wh
olm
e -
Ro
wsl
ey
War
d
4/2
0 s
taff
, 20
%
No
rth
Man
age
me
nt
Team
3/5
sta
ff, 6
0%
OP
MH
- B
ols
ove
r M
oo
rfie
ld D
ay
Un
it
4/1
3 s
taff
, 31
%
OP
MH
- C
ave
nd
ish
Sp
en
cer
War
d
5/2
4 s
taff
, 21
%
35 36 37 41 0 100 48 49 100 49 75 57 20 60 31 21
75 76 74 77 - * 81 87 67 73 87 * * * * 100
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * * 81 95 71 83 100 * * * * 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * * 81 90 86 72 67 * * * * 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * * 75 90 71 73 83 * * * * 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * * 88 90 86 88 100 * * * * 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * * 81 90 57 81 100 * * * * 100
I am able to make improvements happen in my area of work. 66 67 65 69 * * 63 89 43 69 100 * * * * 100
I look forward to going to work. 62 63 61 63 * * 81 76 43 59 50 * * * * 100
I am enthusiastic about my job. 74 76 74 76 * * 94 76 71 63 83 * * * * 100
Time passes quickly when I am working. 82 82 82 82 * * 88 90 71 71 100 * * * * 100
- - - 30 * * 53 53 29 46 50 * * * * 67
RY8ICBS North HPD Medical TeamRY8Jubilee Day Centre RY8Learning Disability - Community TeamRY8Learning Disability - Core UnitsRY8Learning Disability - Learning Disability ManagementRY8Learning Disability - Therapy ServicesRY8NED Management TeamRY8NED Specialist Rehab TeamRY8Newholme - Rowsley WardRY8North Management TeamRY8OPMH - Bolsover Moorfield Day UnitRY8OPMH - Cavendish Spencer Ward
64 65 66 67 68 69 70 71 72 73 74 75
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS North (cont…2)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
OP
MH
- C
he
ste
rfie
ld O
ccu
pat
ion
al
The
rap
y
0/4
sta
ff, 0
%
OP
MH
- M
anag
em
en
t Te
am
5/5
sta
ff, 1
00
%
OP
MH
- M
ed
ical
Te
am
1/1
sta
ff, 1
00
%
OP
MH
- N
ew
ho
lme
Riv
ers
ide
War
d
12
/25
sta
ff, 4
8%
OP
MH
- N
ew
ho
lme
Sta
nto
n D
ay
Un
it
3/5
sta
ff, 6
0%
OP
MH
- W
alto
n L
eah
urs
t D
ay U
nit
6/1
5 s
taff
, 40
%
OP
MH
- W
alto
n L
inac
re W
ard
4/3
3 s
taff
, 12
%
OP
MH
- W
alto
n M
elb
ou
rne
War
d
4/2
8 s
taff
, 14
%
Par
kin
son
s Sp
eci
alis
t N
urs
ing
1/1
sta
ff, 1
00
%
Qu
ee
ns
Co
urt
2/4
sta
ff, 5
0%
Spe
cial
ist
Nu
rsin
g -
CH
ES
3/8
sta
ff, 3
8%
Spe
cial
ist
Nu
rsin
g -
Re
spir
ato
ry
Team
5/1
2 s
taff
, 42
%
35 36 37 41 0 100 100 48 60 40 12 14 100 50 38 42
75 76 74 77 - 82 * 72 * 68 * * * * * 93
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 100 * 92 * 67 * * * * * 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 80 * 75 * 67 * * * * * 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 80 * 92 * 67 * * * * * 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 80 * 55 * 80 * * * * * 80
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 100 * 67 * 50 * * * * * 80
I am able to make improvements happen in my area of work. 66 67 65 69 * 80 * 58 * 50 * * * * * 100
I look forward to going to work. 62 63 61 63 * 60 * 58 * 67 * * * * * 80
I am enthusiastic about my job. 74 76 74 76 * 80 * 82 * 83 * * * * * 100
Time passes quickly when I am working. 82 82 82 82 * 75 * 67 * 83 * * * * * 100
- - - 30 * 60 * 44 * 80 * * * * * 20
RY8OPMH - Chesterfield Occupational TherapyRY8OPMH - Management TeamRY8OPMH - Medical TeamRY8OPMH - Newholme Riverside WardRY8OPMH - Newholme Stanton Day UnitRY8OPMH - Walton Leahurst Day UnitRY8OPMH - Walton Linacre WardRY8OPMH - Walton Melbourne WardRY8Parkinsons Specialist NursingRY8Queens Court RY8Specialist Nursing - CHESRY8Specialist Nursing - Respiratory Team
76 77 78 79 80 81 82 83 84 85 86 87
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS North (cont…3)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Stro
ke S
erv
ice
s N
ort
h
1/1
sta
ff, 1
00
%
Trau
mat
ic B
rain
Inju
ry N
ort
h
5/6
sta
ff, 8
3%
Wh
itw
ort
h -
Oke
r W
ard
3/3
1 s
taff
, 10
%
Wh
itw
ort
h M
IU
15
/15
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 100 83 10 100 100 100 100 100 100 100 100 100
75 76 74 77 * 84 * 96 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 100 * 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 80 * 93 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 100 * 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 80 * 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 100 * 100 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 * 60 * 93 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 * 60 * 93 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 * 100 * 93 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 * 75 * 92 100 100 100 100 100 100 100 100
- - - 30 * 20 * 58 57 57 57 57 57 57 57 57
RY8Stroke Services NorthRY8Traumatic Brain Injury NorthRY8Whitworth - Oker WardRY8Whitworth MIU RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
88 89 90 91 * * * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS North (cont…4)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
ICB
S So
uth
- A
mb
er
/ Er
ew
ash
Neu
ro
Ou
tpat
ien
ts
2/1
0 s
taff
, 20
%
ICB
S So
uth
- C
om
mu
nit
y Te
am
16
4/6
43
sta
ff, 2
6%
ICB
S So
uth
- C
QU
IN &
Qu
alit
y
Pe
rfo
rman
ce
12
/15
sta
ff, 8
0%
ICB
S So
uth
- In
pat
ien
t Se
rvic
es
50
/17
9 s
taff
, 28
%
ICB
S So
uth
- M
anag
em
en
t
25
/40
sta
ff, 6
3%
ICB
S So
uth
- M
ino
r In
juri
es
Un
its
6/3
7 s
taff
, 16
%
ICB
S So
uth
- S
pe
cial
ist
Serv
ice
s
24
/46
sta
ff, 5
2%
ICB
S So
uth
- T
ran
sfo
rmat
ion
al
Fun
ds
12
/37
sta
ff, 3
2%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 20 26 80 28 63 16 52 32 100 100 100 100
75 76 74 77 * 83 73 79 84 80 89 72 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 94 100 96 96 83 100 92 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 79 75 76 84 67 83 67 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 93 100 90 92 83 96 92 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 86 80 88 91 83 92 67 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 77 67 80 92 67 92 50 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 * 72 58 71 75 67 92 42 86 86 86 86
I look forward to going to work. 62 63 61 63 * 75 42 58 48 83 74 75 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 * 85 67 72 76 100 87 83 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 * 84 67 80 100 83 87 82 100 100 100 100
- - - 30 * 10 42 49 30 0 21 25 57 57 57 57
RY8ICBS South - Amber / Erewash Neuro OutpatientsRY8ICBS South - Community TeamRY8ICBS South - CQUIN & Quality PerformanceRY8ICBS South - Inpatient ServicesRY8ICBS South - ManagementRY8ICBS South - Minor Injuries UnitsRY8ICBS South - Specialist ServicesRY8ICBS South - Transformational FundsRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
22 23 24 25 26 27 28 29 * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Department - ICBS South
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Alf
reto
n D
istr
ict
Nu
rsin
g Te
am
6/2
1 s
taff
, 29
%
Am
be
r /
ERE
Ne
uro
Ou
tpat
ien
ts
Team
2/1
0 s
taff
, 20
%
Am
be
r V
alle
y C
are
Te
am
1/1
sta
ff, 1
00
%
Am
be
r V
alle
y In
tegr
ate
d S
erv
ice
s
4/8
sta
ff, 5
0%
Am
be
r V
alle
y SP
A
1/6
sta
ff, 1
7%
Am
be
r V
alle
y Tr
ans
Fun
ds
- C
are
Co
ord
inat
ors
2/6
sta
ff, 3
3%
Am
be
r V
alle
y Tr
ans
Fun
ds
- R
DH
in
reac
h t
eam
1/1
sta
ff, 1
00
%
Am
be
r V
alle
y Tr
ans
Fun
ds
- St
roke
Dis
char
ge
2/7
sta
ff, 2
9%
Bab
ingt
on
Day
Un
it
3/1
2 s
taff
, 25
%
Bab
ingt
on
Inp
atie
nts
- B
aro
n W
ard
10
/40
sta
ff, 2
5%
Be
lpe
r D
istr
ict
Nu
rsin
g Te
am
11
/45
sta
ff, 2
4%
Car
dia
c R
eh
ab S
erv
ice
4/1
1 s
taff
, 36
%
35 36 37 41 29 20 100 50 17 33 100 29 25 25 24 36
75 76 74 77 80 * * * * * * * * 80 75 *
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * * * * * * * * 90 100 *
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 50 * * * * * * * * 70 64 *
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 * * * * * * * * 90 100 *
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 83 * * * * * * * * 90 82 *
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 83 * * * * * * * * 90 55 *
I am able to make improvements happen in my area of work. 66 67 65 69 67 * * * * * * * * 80 64 *
I look forward to going to work. 62 63 61 63 67 * * * * * * * * 40 45 *
I am enthusiastic about my job. 74 76 74 76 83 * * * * * * * * 80 73 *
Time passes quickly when I am working. 82 82 82 82 83 * * * * * * * * 89 90 *
- - - 30 0 * * * * * * * * 50 0 *
RY8Alfreton District Nursing TeamRY8Amber / ERE Neuro Outpatients TeamRY8Amber Valley Care TeamRY8Amber Valley Integrated ServicesRY8Amber Valley SPA RY8Amber Valley Trans Funds - Care CoordinatorsRY8Amber Valley Trans Funds - RDH in reach teamRY8Amber Valley Trans Funds - Stroke DischargeRY8Babington Day UnitRY8Babington Inpatients - Baron WardRY8Belper District Nursing TeamRY8Cardiac Rehab Service
92 93 94 95 96 97 98 99 100 101 102 103
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS South
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Car
e H
om
e A
dvi
sory
Su
pp
ort
Te
am
4/6
sta
ff, 6
7%
Co
nti
ne
nce
Se
rvic
e
20
/23
sta
ff, 8
7%
CQ
UIN
& Q
ual
ity
Pe
rfo
rman
ce
Team
12
/15
sta
ff, 8
0%
De
rby
Cit
y C
om
mu
nit
y A
dm
in
Team
12
/37
sta
ff, 3
2%
De
rby
Cit
y C
om
mu
nit
y
Man
age
me
nt
Team
4/5
sta
ff, 8
0%
De
rby
Cit
y C
om
mu
nit
y M
atro
ns
Team
12
/34
sta
ff, 3
5%
De
rby
Cit
y C
om
mu
nit
y O
T Te
am
0/1
sta
ff, 0
%
De
rby
Cit
y C
om
mu
nit
y P
hys
io
Team
1/4
sta
ff, 2
5%
De
rby
Cit
y D
istr
ict
Nu
rsin
g G
en
era
l
14
/12
0 s
taff
, 12
%
De
rby
Cit
y D
istr
ict
Nu
rsin
g O
ut
of
Ho
urs
2/8
sta
ff, 2
5%
De
rby
Cit
y Fa
lls
Serv
ice
0/1
sta
ff, 0
%
De
rby
Cit
y In
term
ed
iate
Car
e
6/7
1 s
taff
, 8%
35 36 37 41 67 87 80 32 80 35 0 25 12 25 0 8
75 76 74 77 * 90 73 83 * 83 - * 58 * - 92
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 100 100 100 * 92 * * 79 * * 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 85 75 83 * 91 * * 38 * * 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 100 100 100 * 83 * * 69 * * 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 90 80 73 * 75 * * 77 * * 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 95 67 45 * 91 * * 50 * * 100
I am able to make improvements happen in my area of work. 66 67 65 69 * 90 58 73 * 73 * * 33 * * 83
I look forward to going to work. 62 63 61 63 * 74 42 100 * 83 * * 46 * * 83
I am enthusiastic about my job. 74 76 74 76 * 85 67 91 * 83 * * 69 * * 83
Time passes quickly when I am working. 82 82 82 82 * 89 67 82 * 75 * * 62 * * 83
- - - 30 * 25 42 33 * 9 * * 30 * * 17
RY8Care Home Advisory Support TeamRY8Continence Service RY8CQUIN & Quality Performance TeamRY8Derby City Community Admin TeamRY8Derby City Community Management TeamRY8Derby City Community Matrons TeamRY8Derby City Community OT TeamRY8Derby City Community Physio TeamRY8Derby City District Nursing GeneralRY8Derby City District Nursing Out of HoursRY8Derby City Falls ServiceRY8Derby City Intermediate Care
104 105 106 107 108 109 110 111 112 113 114 115
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS South (cont…)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
De
rby
Cit
y V
irtu
al W
ard
1/1
4 s
taff
, 7%
Enh
ance
d E
rew
ash
Co
mm
un
ity
Team
10
/30
sta
ff, 3
3%
Ere
was
h M
anag
em
en
t Te
am
7/8
sta
ff, 8
8%
He
ano
r In
pat
ien
ts -
Man
ors
War
d
12
/31
sta
ff, 3
9%
He
art
Fail
ure
Se
rvic
es
- So
uth
0/1
0 s
taff
, 0%
ICB
S So
uth
- S
en
ior
Man
age
me
nt
Team
13
/27
sta
ff, 4
8%
Ilke
sto
n In
pat
ien
ts -
Ho
pe
we
ll
War
d
13
/38
sta
ff, 3
4%
MIU
- Il
kest
on
Ho
spit
al
4/1
9 s
taff
, 21
%
MIU
- R
iple
y H
osp
ital
2/1
8 s
taff
, 11
%
No
rth
Ere
was
h C
om
mu
nit
y Te
am
8/4
3 s
taff
, 19
%
Oak
lan
ds
Vil
lage
Inte
rme
dia
te
Car
e T
eam
2/2
sta
ff, 1
00
%
Rip
ley
Dis
tric
t N
urs
ing
Team
13
/39
sta
ff, 3
3%
35 36 37 41 7 33 88 39 0 48 34 21 11 19 100 33
75 76 74 77 * 72 81 94 - 85 68 * * 86 * 79
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 90 100 100 * 100 100 * * 100 * 92
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 80 100 100 * 69 62 * * 88 * 77
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 90 100 100 * 92 85 * * 88 * 92
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 70 100 100 * 83 77 * * 100 * 69
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 50 100 83 * 92 77 * * 75 * 85
I am able to make improvements happen in my area of work. 66 67 65 69 * 30 83 100 * 69 54 * * 75 * 77
I look forward to going to work. 62 63 61 63 * 70 14 83 * 62 38 * * 75 * 62
I am enthusiastic about my job. 74 76 74 76 * 80 29 92 * 100 54 * * 88 * 75
Time passes quickly when I am working. 82 82 82 82 * 90 100 92 * 100 62 * * 88 * 83
- - - 30 * 20 0 50 * 42 30 * * 0 * 8
RY8Derby City Virtual WardRY8Enhanced Erewash Community TeamRY8Erewash Management TeamRY8Heanor Inpatients - Manors WardRY8Heart Failure Services - SouthRY8ICBS South - Senior Management TeamRY8Ilkeston Inpatients - Hopewell WardRY8MIU - Ilkeston HospitalRY8MIU - Ripley HospitalRY8North Erewash Community TeamRY8Oaklands Village Intermediate Care TeamRY8Ripley District Nursing Team
116 117 118 119 120 121 122 123 124 125 126 127
Staff Engagement Score
Ad
voca
cy
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS South (cont…2)
Response Rate (%)
Invo
lve
me
nt
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Rip
ley
Inp
atie
nts
- B
utt
erl
ey
War
d
6/3
9 s
taff
, 15
%
SD M
anag
em
en
t Te
am
5/5
sta
ff, 1
00
%
SDD
Ear
ly S
up
po
rte
d S
tro
ke
Dis
char
ge T
eam
3/4
sta
ff, 7
5%
SDD
Ne
uro
Ph
ysio
Te
am
1/2
sta
ff, 5
0%
SDD
No
rth
Dis
tric
t N
urs
ing
Team
15
/38
sta
ff, 3
9%
SDD
So
uth
Dis
tric
t N
urs
ing
Team
16
/48
sta
ff, 3
3%
SDD
SP
A
3/4
sta
ff, 7
5%
SDD
Un
iqu
e C
are
Pro
ject
(Sw
ad)
3/4
sta
ff, 7
5%
Sou
th D
erb
ysh
ire
Inte
grat
ed
Serv
ice
s
4/1
4 s
taff
, 29
%
Sou
th E
rew
ash
Co
mm
un
ity
Team
11
/44
sta
ff, 2
5%
St O
swal
ds
Inp
atie
nts
- O
keo
ver
War
d
9/3
1 s
taff
, 29
%
Tele
he
alth
Te
am
0/2
sta
ff, 0
%
35 36 37 41 15 100 75 50 39 33 75 75 29 25 29 0
75 76 74 77 89 84 * * 94 83 * * * 89 68 -
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 80 * * 93 94 * * * 91 89 *
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 100 * * 93 88 * * * 91 56 *
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 80 * * 100 94 * * * 100 78 *
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 100 * * 100 94 * * * 100 78 *
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 83 80 * * 87 88 * * * 82 67 *
I am able to make improvements happen in my area of work. 66 67 65 69 67 80 * * 87 73 * * * 82 56 *
I look forward to going to work. 62 63 61 63 83 60 * * 87 63 * * * 82 56 *
I am enthusiastic about my job. 74 76 74 76 83 80 * * 100 75 * * * 91 56 *
Time passes quickly when I am working. 82 82 82 82 83 100 * * 100 81 * * * 80 78 *
- - - 30 40 40 * * 0 8 * * * 18 75 *
RY8Ripley Inpatients - Butterley WardRY8SD Management TeamRY8SDD Early Supported Stroke Discharge TeamRY8SDD Neuro Physio TeamRY8SDD North District Nursing TeamRY8SDD South District Nursing TeamRY8SDD SPA RY8SDD Unique Care Project (Swad)RY8South Derbyshire Integrated ServicesRY8South Erewash Community TeamRY8St Oswalds Inpatients - Okeover WardRY8Telehealth Team
128 129 130 131 132 133 134 135 136 137 138 139
Internal Benchmarking
Comparisons with the Trust average
By
Team - ICBS South (cont…3)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Inte
grat
ed
Fac
ilit
ies
Man
age
me
nt
No
rth
57
/12
4 s
taff
, 46
%
Inte
grat
ed
Fac
ilit
ies
Man
age
me
nt
Sou
th
59
/12
6 s
taff
, 47
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 46 47 100 100 100 100 100 100 100 100 100 100
75 76 74 77 76 76 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 88 92 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 68 76 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 85 93 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 75 80 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 77 71 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 71 69 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 65 63 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 73 76 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 82 66 100 100 100 100 100 100 100 100 100 100
- - - 30 49 38 57 57 57 57 57 57 57 57 57 57
RY8Integrated Facilities Management NorthRY8Integrated Facilities Management SouthRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
30 31 * * * * * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Department - Integrated Facilties Management Services
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
IFM
Ad
min
istr
atio
n -
Am
be
r
12
/19
sta
ff, 6
3%
IFM
Ad
min
istr
atio
n -
CH
ES
2/2
sta
ff, 1
00
%
IFM
Ad
min
istr
atio
n -
Ere
was
h
6/1
1 s
taff
, 55
%
IFM
Ad
min
istr
atio
n -
HP
D
5/1
1 s
taff
, 45
%
IFM
Ad
min
istr
atio
n -
NED
10
/11
sta
ff, 9
1%
IFM
Ad
min
istr
atio
n -
SD
13
/14
sta
ff, 9
3%
IFM
Ho
tel S
erv
ice
s -
Ere
was
h
6/2
7 s
taff
, 22
%
IFM
Ho
tel S
erv
ice
s -
Am
be
r
11
/29
sta
ff, 3
8%
IFM
Ho
tel S
erv
ice
s -
CH
ES
6/2
7 s
taff
, 22
%
IFM
Ho
tel S
erv
ice
s -
HP
D
12
/29
sta
ff, 4
1%
IFM
Ho
tel S
erv
ice
s -
NED
7/2
2 s
taff
, 32
%
IFM
Ho
tel S
erv
ice
s -
SD
11
/26
sta
ff, 4
2%
35 36 37 41 63 100 55 45 91 93 22 38 22 41 32 42
75 76 74 77 67 * 89 91 67 79 85 75 83 74 54 74
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 83 * 100 80 100 85 100 100 100 92 57 91
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 50 * 83 80 40 77 100 73 100 58 43 91
Care of patients / service users is my organisation's top priority. 84 85 83 87 83 * 100 100 67 92 100 91 100 83 83 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 83 * 83 100 70 91 83 80 67 75 43 60
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 75 * 100 100 80 69 83 64 67 75 43 55
I am able to make improvements happen in my area of work. 66 67 65 69 83 * 83 100 44 75 83 45 100 58 57 55
I look forward to going to work. 62 63 61 63 42 * 83 80 50 62 67 73 67 67 43 64
I am enthusiastic about my job. 74 76 74 76 50 * 100 100 60 85 83 82 67 75 43 73
Time passes quickly when I am working. 82 82 82 82 50 * 67 75 90 77 67 64 83 83 71 73
- - - 30 18 * 0 67 33 50 67 30 50 50 71 50
RY8IFM Administration - AmberRY8IFM Administration - CHESRY8IFM Administration - ErewashRY8IFM Administration - HPDRY8IFM Administration - NEDRY8IFM Administration - SDRY8IFM Hotel Services - ErewashRY8IFM Hotel Services - AmberRY8IFM Hotel Services - CHESRY8IFM Hotel Services - HPDRY8IFM Hotel Services - NEDRY8IFM Hotel Services - SD
140 141 142 143 144 145 146 147 148 149 150 151
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Integrated Facilties Management Services
Response Rate (%)
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
IFM
No
rth
Man
age
me
nt
11
/14
sta
ff, 7
9%
LD IF
M
4/8
sta
ff, 5
0%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 79 50 100 100 100 100 100 100 100 100 100 100
75 76 74 77 94 * 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 * 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 * 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 89 * 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 91 * 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 91 * 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 82 * 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 91 * 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 100 * 100 100 100 100 100 100 100 100 100 100
- - - 30 27 * 57 57 57 57 57 57 57 57 57 57
RY8IFM North ManagementRY8LD IFM RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
152 153 * * * * * * * * * *
Invo
lve
me
nt
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Integrated Facilties Management Services
(cont…)
Response Rate (%)
Staff Engagement Score
Ad
voca
cy
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
ICB
S O
pe
rati
on
s M
anag
ers
De
pt
8/1
0 s
taff
, 80
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 80 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 93 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 71 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 75 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 100 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 100 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 88 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 100 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 100 100 100 100 100 100 100 100 100 100 100 100
- - - 30 25 57 57 57 57 57 57 57 57 57 57 57
RY8ICBS Operations Managers DeptRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
32 * * * * * * * * * * *
Invo
lve
me
nt
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - Ops Management
Response Rate (%)
Staff Engagement Score
Ad
voca
cy
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
ICB
S O
pe
rati
on
s M
anag
ers
8/1
0 s
taff
, 80
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 80 100 100 100 100 100 100 100 100 100 100 100
75 76 74 77 93 89 89 89 89 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 100 100 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 71 100 100 100 100 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 75 100 100 100 100 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 100 100 100 100 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 100 86 86 86 86 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 100 86 86 86 86 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 88 43 43 43 43 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 100 86 86 86 86 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 100 100 100 100 100 100 100 100 100 100 100 100
- - - 30 25 57 57 57 57 57 57 57 57 57 57 57
RY8ICBS Operations ManagersRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
154 * * * * * * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Team - Ops Management
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Org
anis
atio
nal
Eff
ect
ive
ne
ss
De
par
tme
nt
10
/13
sta
ff, 7
7%
P&
OE
Sen
ior
Team
12
/14
sta
ff, 8
6%
Pe
op
le S
erv
ice
s
17
/19
sta
ff, 8
9%
Qu
alit
y &
Bu
sin
ess
Se
rvic
es
De
par
tme
nt
11
/20
sta
ff, 5
5%
Staf
f P
artn
ers
hip
De
par
tme
nt
4/4
sta
ff, 1
00
%
Wo
rkfo
rce
Pla
nn
ing
and
De
velo
pm
en
t D
ep
artm
en
t
20
/35
sta
ff, 5
7%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 77 86 89 55 100 57 100 100 100 100 100 100
75 76 74 77 79 96 74 89 * 77 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 80 92 76 100 * 95 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 80 92 76 100 * 75 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 94 100 * 76 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 90 92 82 90 * 74 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 90 100 88 73 * 75 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 70 100 65 91 * 78 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 60 92 41 64 * 60 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 60 92 65 82 * 79 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 80 100 76 100 * 80 100 100 100 100 100 100
- - - 30 25 9 69 40 * 24 57 57 57 57 57 57
RY8Organisational Effectiveness DepartmentRY8P&OE Senior Team RY8People Services RY8Quality & Business Services DepartmentRY8Staff Partnership DepartmentRY8Workforce Planning and Development DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
33 34 35 36 37 38 * * * * * *
Internal Benchmarking
Comparisons with the Trust average
By
Department - People & Organisational Effectiveness
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ad
vice
an
d G
uid
ance
9/9
sta
ff, 1
00
%
Co
mm
un
icat
ion
s an
d M
arke
tin
g
9/1
0 s
taff
, 90
%
NM
ET S
alar
y Su
pp
ort
3/8
sta
ff, 3
8%
Pe
op
le&
OE
Sen
ior
Team
12
/14
sta
ff, 8
6%
Qu
alit
y &
Bu
sin
ess
Se
rvic
es
11
/20
sta
ff, 5
5%
Re
solv
e
1/3
sta
ff, 3
3%
S&R
M -
He
alth
an
d S
afe
ty
1/2
sta
ff, 5
0%
Staf
f P
artn
ers
hip
4/4
sta
ff, 1
00
%
Staf
fin
g So
luti
on
s
8/1
0 s
taff
, 80
%
Wo
rkfo
rce
Pla
nn
ing
and
De
velo
pm
en
t
16
/25
sta
ff, 6
4%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 100 90 38 86 55 33 50 100 80 64 100 100
75 76 74 77 79 77 * 96 89 * - * 68 82 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 89 78 * 92 100 * * * 63 94 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 89 78 * 92 100 * * * 63 81 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 * 100 100 * * * 88 85 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 89 89 * 92 90 * * * 75 88 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 89 89 * 100 73 * * * 88 88 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 67 67 * 100 91 * * * 63 87 86 86
I look forward to going to work. 62 63 61 63 44 56 * 92 64 * * * 38 63 43 43
I am enthusiastic about my job. 74 76 74 76 67 56 * 92 82 * * * 63 73 86 86
Time passes quickly when I am working. 82 82 82 82 78 78 * 100 100 * * * 75 75 100 100
- - - 30 88 14 * 9 40 * * * 50 29 57 57
RY8Advice and GuidanceRY8Communications and MarketingRY8NMET Salary SupportRY8People&OE Senior TeamRY8Quality & Business ServicesRY8Resolve RY8S&RM - Health and SafetyRY8Staff Partnership RY8Staffing Solutions RY8Workforce Planning and DevelopmentRY8Chief Executives TeamRY8Chief Executives Team
155 156 157 158 159 160 161 162 163 164 * *
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
Internal Benchmarking
Comparisons with the Trust average
By
Team - People & Organisational Effectiveness
Response Rate (%)
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Day
Cas
e (
DTC
)
17
/26
sta
ff, 6
5%
De
nta
l
62
/16
2 s
taff
, 38
%
MSK
77
/10
6 s
taff
, 73
%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
37
/10
2 s
taff
, 36
%
Ou
tpat
ien
ts
13
/41
sta
ff, 3
2%
Pla
nn
ed
Car
e a
nd
Ou
tpat
ien
t
Serv
ice
s M
anag
em
en
t D
ep
t
6/1
0 s
taff
, 60
%
Po
dia
try
75
/12
8 s
taff
, 59
%
Spe
ech
an
d L
angu
age
Th
era
py
43
/96
sta
ff, 4
5%
Wh
ee
lch
air
Serv
ice
s D
ep
artm
en
t
12
/20
sta
ff, 6
0%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 65 38 73 36 32 60 59 45 60 100 100 100
75 76 74 77 73 70 80 69 88 89 82 85 56 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 81 100 92 100 100 93 88 67 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 65 60 82 59 85 83 85 72 33 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 81 80 78 92 100 95 93 55 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 69 77 86 69 85 100 88 95 45 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 69 63 82 64 77 83 82 93 55 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 75 61 68 50 85 83 79 85 55 86 86 86
I look forward to going to work. 62 63 61 63 47 61 63 61 85 83 61 60 50 43 43 43
I am enthusiastic about my job. 74 76 74 76 71 67 75 69 92 83 75 83 67 86 86 86
Time passes quickly when I am working. 82 82 82 82 59 77 86 83 92 83 82 93 75 100 100 100
- - - 30 47 30 20 46 25 50 39 18 11 57 57 57
RY8Day Case (DTC) RY8Dental RY8MSK RY8Outpatient Medical RecordsRY8Outpatients RY8Planned Care and Outpatient Services Management DeptRY8Podiatry RY8Speech and Language TherapyRY8Wheelchair Services DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
39 40 41 42 43 44 45 46 47 * * *
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
Internal Benchmarking
Comparisons with the Trust average
By
Department - Planned Care and Outpatient Services
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Day
Cas
e E
rew
ash
17
/26
sta
ff, 6
5%
De
nta
l - A
mb
er
Val
ley
2/3
sta
ff, 6
7%
De
nta
l - C
he
ste
rfie
ld
4/1
3 s
taff
, 31
%
De
nta
l - D
erb
y
9/2
5 s
taff
, 36
%
De
nta
l - E
rew
ash
6/1
2 s
taff
, 50
%
De
nta
l - G
A
0/2
sta
ff, 0
%
De
nta
l - H
igh
Pe
ak &
Dal
es
4/8
sta
ff, 5
0%
De
nta
l - L
eic
est
er
11
/48
sta
ff, 2
3%
De
nta
l - N
ort
h E
ast
De
rbys
hir
e
5/1
1 s
taff
, 45
%
De
nta
l - O
ral H
eal
th P
rom
oti
on
9/9
sta
ff, 1
00
%
De
nta
l - S
ou
th D
erb
ysh
ire
4/1
9 s
taff
, 21
%
De
nta
l Se
rvic
es
8/1
2 s
taff
, 67
%
35 36 37 41 65 67 31 36 50 0 50 23 45 100 21 67
75 76 74 77 73 * * 45 74 - * 66 43 95 * 76
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * * 44 100 * * 55 80 100 * 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 65 * * 33 67 * * 55 20 100 * 63
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 * * 56 100 * * 64 60 100 * 88
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 69 * * 63 67 * * 82 40 88 * 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 69 * * 33 67 * * 55 40 89 * 88
I am able to make improvements happen in my area of work. 66 67 65 69 75 * * 33 33 * * 73 20 78 * 86
I look forward to going to work. 62 63 61 63 47 * * 44 67 * * 55 40 100 * 43
I am enthusiastic about my job. 74 76 74 76 71 * * 44 83 * * 73 40 100 * 43
Time passes quickly when I am working. 82 82 82 82 59 * * 56 83 * * 82 50 100 * 71
- - - 30 47 * * 11 0 * * 36 0 50 * 43
RY8Day Case Erewash RY8Dental - Amber ValleyRY8Dental - ChesterfieldRY8Dental - Derby RY8Dental - Erewash RY8Dental - GA RY8Dental - High Peak & DalesRY8Dental - Leicester RY8Dental - North East DerbyshireRY8Dental - Oral Health PromotionRY8Dental - South DerbyshireRY8Dental Services
165 166 167 168 169 170 171 172 173 174 175 176
Invo
lve
me
nt
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Planned Care and Outpatient Services
Response Rate (%)
Staff Engagement Score
Ad
voca
cy
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Dis
abil
ity
Equ
ipm
en
t Te
am
1/1
sta
ff, 1
00
%
MSK
Am
be
r V
alle
y
15
/21
sta
ff, 7
1%
MSK
Ch
est
erf
ield
13
/15
sta
ff, 8
7%
MSK
Ere
was
h
14
/23
sta
ff, 6
1%
MSK
Hig
h P
eak
& D
ale
s
18
/23
sta
ff, 7
8%
MSK
No
rth
Eas
t D
erb
ysh
ire
13
/18
sta
ff, 7
2%
MSK
So
uth
De
rbys
hir
e
4/6
sta
ff, 6
7%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
Am
be
r V
alle
y
1/1
3 s
taff
, 8%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
Ch
est
erf
ield
4/4
sta
ff, 1
00
%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
De
rby'
s D
ale
s
1/2
sta
ff, 5
0%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
Ere
was
h
10
/55
sta
ff, 1
8%
Ou
tpat
ien
t M
ed
ical
Re
cord
s H
igh
Pe
ak &
Dal
es
16
/21
sta
ff, 7
6%
35 36 37 41 100 71 87 61 78 72 67 8 100 50 18 76
75 76 74 77 * 83 85 63 88 86 * - * * 80 55
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 100 100 100 100 100 * * * * 90 88
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 80 92 57 100 75 * * * * 80 31
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 93 85 57 88 85 * * * * 80 75
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 86 92 64 89 100 * * * * 90 47
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 73 92 57 89 100 * * * * 80 50
I am able to make improvements happen in my area of work. 66 67 65 69 * 67 77 31 83 83 * * * * 60 38
I look forward to going to work. 62 63 61 63 * 80 69 57 67 50 * * * * 80 38
I am enthusiastic about my job. 74 76 74 76 * 80 69 64 83 85 * * * * 70 56
Time passes quickly when I am working. 82 82 82 82 * 87 85 79 94 92 * * * * 90 75
- - - 30 * 45 33 14 0 11 * * * * 40 45
RY8Disability Equipment TeamRY8MSK Amber Valley RY8MSK Chesterfield RY8MSK Erewash RY8MSK High Peak & DalesRY8MSK North East DerbyshireRY8MSK South DerbyshireRY8Outpatient Medical Records Amber ValleyRY8Outpatient Medical Records ChesterfieldRY8Outpatient Medical Records Derby's DalesRY8Outpatient Medical Records ErewashRY8Outpatient Medical Records High Peak & Dales
177 178 179 180 181 182 183 184 185 186 187 188
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Planned Care and Outpatient Services (cont…)
Response Rate (%)
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Ou
tpat
ien
t M
ed
ical
Re
cord
s So
uth
De
rbys
hir
e
5/7
sta
ff, 7
1%
Ou
tpat
ien
ts A
mb
er
Val
ley
3/4
sta
ff, 7
5%
Ou
tpat
ien
ts E
rew
ash
7/2
6 s
taff
, 27
%
Ou
tpat
ien
ts H
igh
Pe
ak &
Dal
es
3/1
1 s
taff
, 27
%
Pla
nn
ed
Car
e a
nd
Ou
tpat
ien
t
Serv
ice
s M
anag
em
en
t Te
am
6/1
0 s
taff
, 60
%
Po
dia
try
Am
be
r V
alle
y
10
/13
sta
ff, 7
7%
Po
dia
try
Ch
est
erf
ield
3/8
sta
ff, 3
8%
Po
dia
try
Ch
est
erf
ield
& N
ED
18
/26
sta
ff, 6
9%
Po
dia
try
De
rby
Cit
y
17
/37
sta
ff, 4
6%
Po
dia
try
De
rby'
s D
ale
s
3/6
sta
ff, 5
0%
Po
dia
try
Ere
was
h
12
/19
sta
ff, 6
3%
Po
dia
try
Hig
h P
eak
& D
ale
s
8/1
4 s
taff
, 57
%
35 36 37 41 71 75 27 27 60 77 38 69 46 50 63 57
75 76 74 77 89 * 91 * 89 76 * 82 84 * 78 81
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * 100 * 100 90 * 94 100 * 83 88
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 100 * 100 * 83 70 * 83 94 * 83 75
Care of patients / service users is my organisation's top priority. 84 85 83 87 80 * 86 * 100 90 * 100 100 * 83 88
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 80 * 86 * 100 90 * 82 100 * 91 75
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 80 * 86 * 83 67 * 82 88 * 83 75
I am able to make improvements happen in my area of work. 66 67 65 69 80 * 86 * 83 70 * 78 81 * 92 63
I look forward to going to work. 62 63 61 63 80 * 86 * 83 60 * 56 53 * 58 75
I am enthusiastic about my job. 74 76 74 76 100 * 86 * 83 70 * 72 71 * 58 88
Time passes quickly when I am working. 82 82 82 82 100 * 100 * 83 80 * 89 69 * 67 100
- - - 30 100 * 14 * 50 40 * 27 50 * 27 63
RY8Outpatient Medical Records South DerbyshireRY8Outpatients Amber ValleyRY8Outpatients ErewashRY8Outpatients High Peak & DalesRY8Planned Care and Outpatient Services Management TeamRY8Podiatry Amber ValleyRY8Podiatry ChesterfieldRY8Podiatry Chesterfield & NEDRY8Podiatry Derby City RY8Podiatry Derby's DalesRY8Podiatry Erewash RY8Podiatry High Peak & Dales
189 190 191 192 193 194 195 196 197 198 199 200
Internal Benchmarking
Comparisons with the Trust average
By
Team - Planned Care and Outpatient Services (cont…2)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Po
dia
try
Sou
th D
erb
ysh
ire
4/5
sta
ff, 8
0%
SLT
- A
du
lts
10
/24
sta
ff, 4
2%
SLT
- C
hil
dre
ns
21
/46
sta
ff, 4
6%
SLT
- Fo
un
dat
ion
Tru
st
6/1
7 s
taff
, 35
%
SLT
- M
anag
em
en
t
6/9
sta
ff, 6
7%
Wh
ee
lch
air
Serv
ice
s Te
am
11
/19
sta
ff, 5
8%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 80 42 46 35 67 58 100 100 100 100 100 100
75 76 74 77 * 73 84 94 94 51 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 * 60 100 83 100 64 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 * 30 81 83 100 27 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 * 80 95 100 100 50 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 * 100 90 100 100 40 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 * 80 95 100 100 50 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 * 70 89 100 83 50 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 * 60 50 83 67 45 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 * 90 70 100 100 64 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 * 90 90 100 100 73 100 100 100 100 100 100
- - - 30 * 0 15 40 33 0 57 57 57 57 57 57
RY8Podiatry South DerbyshireRY8SLT - Adults RY8SLT - Childrens RY8SLT - Foundation TrustRY8SLT - Management RY8Wheelchair Services TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
201 202 203 204 205 206 * * * * * *
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Planned Care and Outpatient Services (cont…3)
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
De
nta
l Se
rvic
es
8/1
2 s
taff
, 67
%
Dis
abil
ity
Equ
ipm
en
t Te
am
1/1
sta
ff, 1
00
%
MSK
Am
be
r V
alle
y
15
/21
sta
ff, 7
1%
MSK
Ch
est
erf
ield
13
/15
sta
ff, 8
7%
MSK
Ere
was
h
14
/23
sta
ff, 6
1%
MSK
Hig
h P
eak
& D
ale
s
18
/23
sta
ff, 7
8%
MSK
No
rth
Eas
t D
erb
ysh
ire
13
/18
sta
ff, 7
2%
MSK
So
uth
De
rbys
hir
e
4/6
sta
ff, 6
7%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
Am
be
r V
alle
y
1/1
3 s
taff
, 8%
Ou
tpat
ien
t M
ed
ical
Re
cord
s
Ch
est
erf
ield
4/4
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 67 100 71 87 61 78 72 67 8 100 100 100
75 76 74 77 76 * 83 85 63 88 86 * - * 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 100 * 100 100 100 100 100 * * * 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 63 * 80 92 57 100 75 * * * 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 88 * 93 85 57 88 85 * * * 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 100 * 86 92 64 89 100 * * * 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 88 * 73 92 57 89 100 * * * 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 86 * 67 77 31 83 83 * * * 86 86
I look forward to going to work. 62 63 61 63 43 * 80 69 57 67 50 * * * 43 43
I am enthusiastic about my job. 74 76 74 76 43 * 80 69 64 83 85 * * * 86 86
Time passes quickly when I am working. 82 82 82 82 71 * 87 85 79 94 92 * * * 100 100
- - - 30 43 * 45 33 14 0 11 * * * 57 57
RY8Dental Services RY8Disability Equipment TeamRY8MSK Amber Valley RY8MSK Chesterfield RY8MSK Erewash RY8MSK High Peak & DalesRY8MSK North East DerbyshireRY8MSK South DerbyshireRY8Outpatient Medical Records Amber ValleyRY8Outpatient Medical Records ChesterfieldRY8Chief Executives TeamRY8Chief Executives Team
176 177 178 179 180 181 182 183 184 185 * *
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Planned Care and Outpatient Services (cont…4)
Response Rate (%)
Staff Engagement Score
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Co
mp
lian
ce a
nd
Cli
nic
al E
ffe
ct
10
/10
sta
ff, 1
00
%
Me
dic
ine
s M
anag
em
en
t
8/1
4 s
taff
, 57
%
Pro
fess
ion
al S
tan
dar
ds,
Safe
guar
din
g &
Pat
ien
t Sa
fety
23
/41
sta
ff, 5
6%
Qu
alit
y an
d M
ed
ical
De
par
tme
nt
-
Sen
ior
Team
8/1
2 s
taff
, 67
%
Qu
alit
y G
ove
rnan
ce
9/1
2 s
taff
, 75
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
De
par
tme
nt
7/7
sta
ff, 1
00
%
35 36 37 41 100 57 56 67 75 100 100 100 100 100 100 100
75 76 74 77 81 78 75 94 79 89 89 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 90 88 91 100 100 100 100 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 90 88 70 100 78 100 100 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 88 96 100 89 100 100 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 80 100 82 100 78 100 100 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 80 100 74 88 67 86 86 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 80 75 61 100 67 86 86 86 86 86 86 86
I look forward to going to work. 62 63 61 63 70 38 61 71 67 43 43 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 70 50 70 88 78 86 86 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 70 75 74 100 89 100 100 100 100 100 100 100
- - - 30 40 50 13 13 22 57 57 57 57 57 57 57
RY8Compliance and Clinical EffectRY8Medicines ManagementRY8Professional Standards, Safeguarding & Patient SafetyRY8Quality and Medical Department - Senior TeamRY8Quality GovernanceRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives DepartmentRY8Chief Executives Department
48 49 50 51 52 * * * * * * *
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
tM
oti
vati
on
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Department - Quality
Response Rate (%)
May
20
15
Org
anis
atio
n A
vera
ge
13
95
/39
84
sta
ff, 3
5%
Au
gust
20
15
Org
anis
atio
n A
vera
ge
14
81
/41
04
sta
ff, 3
6%
Feb
ruar
y 2
01
6 O
rgan
isat
ion
Ave
rage
15
49
/41
70
sta
ff, 3
7%
Jun
e 2
01
6 O
rgan
isat
ion
Ave
rage
15
41
/38
04
sta
ff, 4
1%
Cli
nic
al &
Pro
fess
ion
al S
tan
dar
ds1
7/2
7 s
taff
, 63
%
Cli
nic
al E
ffe
ctiv
en
ess
, Re
sear
ch &
Au
dit
, Qu
alit
y Sy
ste
ms
Sup
po
rt,
Qu
alit
y A
lway
s &
Co
mp
lian
ce
Co
mm
un
ity
Ph
arm
acy
8/1
4 s
taff
, 57
%
Pat
ien
t Ex
pe
rie
nce
6/8
sta
ff, 7
5%
Pat
ien
t Sa
fety
3/4
sta
ff, 7
5%
Qu
alit
y an
d M
ed
ical
Se
nio
r Te
am
5/7
sta
ff, 7
1%
Safe
guar
din
g Te
am
4/1
3 s
taff
, 31
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
Ch
ief
Exe
cuti
ves
Team
7/7
sta
ff, 1
00
%
35 36 37 41 63 94 57 75 75 71 31 100 100 100 100 100
75 76 74 77 77 86 78 69 * 96 * 89 89 89 89 89
I would recommend DCHS to friends and family if they needed
care or treatment.89 91 90 91 88 93 88 100 * 100 * 100 100 100 100 100
I would recommend my organisation to friends and family as a
place to work.69 70 68 73 71 93 88 67 * 100 * 100 100 100 100 100
Care of patients / service users is my organisation's top priority. 84 85 83 87 100 100 88 83 * 100 * 100 100 100 100 100
I am able to make suggestions to improve the work of my team /
department.77 79 76 80 82 87 100 67 * 100 * 100 100 100 100 100
There are frequent opportunities for me to show initiative in my
role.73 73 70 75 76 80 100 50 * 100 * 86 86 86 86 86
I am able to make improvements happen in my area of work. 66 67 65 69 65 87 75 50 * 100 * 86 86 86 86 86
I look forward to going to work. 62 63 61 63 63 73 38 50 * 80 * 43 43 43 43 43
I am enthusiastic about my job. 74 76 74 76 71 80 50 67 * 80 * 86 86 86 86 86
Time passes quickly when I am working. 82 82 82 82 76 80 75 83 * 100 * 100 100 100 100 100
- - - 30 18 33 50 17 * 20 * 57 57 57 57 57
RY8Clinical & Professional StandardsRY8Clinical Effectiveness, Research & Audit, Quality Systems Support, Quality Always & ComplianceRY8Community PharmacyRY8Patient Experience RY8Patient Safety RY8Quality and Medical Senior TeamRY8Safeguarding Team RY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives TeamRY8Chief Executives Team
207 208 209 210 211 212 213 * * * * *
Mo
tiva
tio
n
How often do you experience IT connectivity difficulties that have an impact on
or prevent you from doing your work? [never/rarely]
Internal Benchmarking
Comparisons with the Trust average
By
Team - Quality
Response Rate (%)
Staff Engagement Score
Ad
voca
cyIn
volv
em
en
t
