Deploying Windows Mobile solutions

The opportunities and challenges

Steve Reynoldsand

Dan SadlerTBS

Agenda

About TBSThe TBS field mobility solutionThe opportunities of field mobility deploymentDemonstrationDrive Assist case studyConclusion

Some of our TaskMaster clients

Is a fully managed field worker mobility solution that:

Connects to all enterprise systems

Wirelessly distributes information to and from the field force

Delivers information in a flexible intuitive format

TBS solution overview

Harness’s new technologies:

Visual Studio .NET 2005

.NET compact framework 2.0

SQL 2005 / SQL for CE

SQL 2005 reporting services

TBS solution overview

TBS solution architecture

Direct interface into our clients’ enterprise system(s) Supports a multitude of different wireless networks TaskMaster manages the communications between host and client TaskMaster Client available on varied devices and varied platforms Low running costs – typically less than 2Mb per month on GPRS

TM Studio

TM Monitor

TMApplication

ServerT

M C

om

ms

TM

Interface

Interface

con

nectors

CustomerEnterprise

RemedySAPSeibelOracleEtc.. XML

Mobile Comms

Infrastructure

Mobile Comms

Infrastructure

TaskMaster software architecture

TBS solution architecture

Application Server

Application Server

SQL

SQL

Cluster NLB

TM Comms

TM Comms

NLB

Web Services/ XML

Customer System

Comms

TaskMaster solution IT landscape

The corporate requirement

Introduce technologies and applications that :Enable businesses compete with lower cost operationsImprove customer satisfaction and retentionImprove the return on salesImprove service delivery & qualityStep innovations that differentiate businesses from the rest

Evolutionary value proposition corporate mobility

Source: ARC Group

Wireless enterprise revenues by industry

$0

$1,000

$2,000

$3,000

$4,000

$5,000

2001 2002 2003 2004 2005 2006 2007

Other industries andservicesElectricity, gas and water

Healthcare and socialservicesConstruction

Real estate and property

Transportation andcommunicationsFinancial services

Wholesale, retail andrepairsManufacturing

Source Yankee Group

The technology challenge !

The ideal solution must utilise appropriate technology

Hotspot

3G

GPRS

The main benefits of field mobility

Improved customer service and customer relationships

New or improved products and services New business models/modes of operation Better response times Greater flexibility Greater efficiency/productivity Lower operating costs Tighter control of the business Cost effectively meet legislation/regulatory

requirements Collected data can be used to provide new

services

Demonstration

Case Study

The issues

Meteoric growthPaperwork processing holding back potential expansionPaperwork adversely affecting driver productivityCall Centre driver focused rather than customer focusedLack of driver visibilityVehicle allocation issuesEnvironmental concerns

Solution objectives

Shorter vehicle movements meaning less fuel used75% reduction in delivery paperwork Reduction in fleet purchases through improved stock utilisationDelivery time reduced from four to two hoursImproved driver safety through spoken directions Enhanced productivityIncreased data security

Jason could you put the Drive Assist video in here please

The results

1.5 million sheets of paper saved3.6 million miles of unnecessary journeys eliminated20% improvement in fleet utilisation15% increase in business with no increase in manpower66% reduction in delay on invoicing – 28 day reduction in debtor days

Corporate Field Mobility delivers compelling business benefitsThe technology is now provenThe costs stack upStart planning for corporate mobility nowBut be mindful of the future

Conclusion

Partnership is the key to success

Thank you for listening

Steve@TBSMobility.com

www.tbsmobility.com