Deploying SugarCRM on Public Clouds

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SugarCRM is true cloud computing. As a SugarCRM customers you get to choose where you want to run Sugar. In Sugar On-Demand, in the public cloud, the cloud of one of our partners or in your own cloud, behind your firewall. With Sugar 6.3; we have added the IBM SmartCloud as one of four public cloud options. These are the slides from my webinar on Oct 13, 2011.

Transcript of Deploying SugarCRM on Public Clouds

  • 1. Deploying SugarCRM on Public Clouds
    October 13, 2011
    2011 SugarCRM Inc. All rights reserved.

2. 2011 SugarCRM Inc. All rights reserved.
@jsysmans
http://www.linkedin.com/in/jsysmans
jsysmans@sugarcrm.com
3. SugarCRM: Global CRM Leader
Business
Leading provider of Open Source CRM Software
Founded April 2004 in Cupertino, California
Europe Head Office in Munich, Germany
Market Traction
3rdlargest global CRM Provider
850,000+ users, 60,000+ organizations
5,500+ Customer in 80 Countries
Fastest Growing
60%+ annual billings growth
> 10 Million downloads
Cash flow positive
Leader Position in CRM for Midmarket - June 2010
4. SugarCRM: Mission Statement
Empowering every company in the world to gain and retain customers with the most open, flexible and intuitive relationship management solutions.
5. Agenda
2011 SugarCRM Inc. All rights reserved.
Announcement
Deployment Models
Customer Testimonials
Metrics
Public Cloud
6. Announcing: Sugar on IBMSmartCloud
Run Sugar on IBM SmartCloud Enterprise
Combine benefits of Cloud computing with Enterprise grade security and SLAs
Adds 6 datacenters around the world (NA, EU, APAC)
Sugar image is pre-installed, simple click to deploy
BYOL* or One Stop Shop through reseller
*Bring Your Own License
7. Deployment Models: Sugar Open Cloud
2011 SugarCRM Inc. All rights reserved.
Customer
Network
Sugar Partner
Cloud
8. Deployment Models: Sugar Cloud
10/12/11
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Sugar On-Demand
2 datacenters
USA
UK
Backed by SLA
Every customers gets a Sugar on-demand instance
9. Deployment Models: Customer Network
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On site
Behind your firewall
Does not require Internet connection
Access in the browser
You have full control
10. Deployment Models: Partner Cloud
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300+ partners globally
Many offer Cloud services
11. Deployment Models: Public Cloud
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Amazon EC2
IBM SmartCloud Enterprise
Rackspace Cloud
Windows Azure
12. Deployment Models: What Customers Look For
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Security and Compliance
Segregated data
Scalability
Reliability
Performance
Flexibility
Global Reach
Choice and Control
13. Deployment Models: Global Reach
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Sugar On-Demand
+ Public Cloud
+ Partner Cloud Countries
14. 10/12/11
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15. Amazon EC2
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Most popular
Available since Sept 2009
BYOL
One stop resellers
16. Amazon EC2: Editions Distribution
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February through September 2011
17. Amazon EC2: Global Reach
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United States
Northern California
Northern Virginia
Europe
Ireland
Asia
Singapore
Tokyo
18. Amazon EC2: Geographic Distribution
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February through September 2011
19. Amazon EC2: Easy Deployment
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Case Study: BitNami
Easy deployment
Handle configuration
http://bitnami.org/stack/sugarcrm
20. Amazon EC2: Partners
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Some of the Sugar Partners with extensive EC2 experience are:
North America
Plus Consulting
DataSync
Levementum
EMEA
OpenSymbol
Provident CRM
Latin America
Lampada Global
PalmTree Consulting
APAC
OSSCube
21. IBM SmartCloud Enterprise
Run Sugar on IBM SmartCloud Enterprise
Combine benefits of Cloud computing with Enterprise grade security and SLAs
Adds 6 datacenters around the world (NA, EU, APAC)
Sugar image is pre-installed, simple click to deploy
BYOL* or One Stop Shop through reseller
*Bring Your Own License
22. IBM SmartCloud Enterprise: Global Reach
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2011 SugarCRM Inc. All rights reserved.
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North America
USA, Colorado
USA, North Carolina
Canada, Ontario
Europe
Germany
Asia
Singapore
Japan
23. IBM SmartCloud Enterprise: Customer Story
Problem: Needed to scale infrastructure to accommodate future needs.
Solution: Highland Solutions, a Sugar & IBM Value Added Reseller, quickly got HI-Way up-and-running on the IBM SmartCloud.
Benefit: Significantly reduced operating costs.
24. IBM SmartCloud Enterprise: Partners
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Some of the Sugar Partners who started with IBM SmartCloud are:
North America
Highland Solutions
Levementum
TechAdvisors
EMEA
OpenSymbol
25. Rackspace Cloud
10/12/11
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BYOL
One Stop Resellers
26. Rackspace Cloud: Global Reach
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United States
Illinois
Northern Virginia
Texas
Europe
United Kingdom
Asia
Hong Kong
27. Rackspace Cloud: Partners Success Story
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Case Study: Epicom
Rackspace Cloud gives every SugarCRM customer their own virtual server.
Rackspaces new state-of-the-art data center yields far better performance and security compared to shared hosting environments.
28. Windows Azure
10/12/11
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BYOL
One Stop Resellers
29. Windows Azure: Global Reach
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United States
Illinois
Texas
Europe
Ireland
Netherlands
Asia
Hong Kong
Singapore
30. Windows Azure: SugarCRM is a Long Term Microsoft Partner
PHP Partnership and support agreement
Featured Microsoft open source partner
Featured on Microsoft Web App Gallery
Sugar runs on Microsoft stack
Support for Microsoft SQL server
Support for Windows Azure
Member of the Azure Advisory Board
31. Why The Public Cloud Matters
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2011 SugarCRM Inc. All rights reserved.
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Security and Compliance
Segregated data
Scalability
Reliability
Performance
Flexibility
Global Reach
Choice and Control
32. Sugar on Public Clouds Is CRM Made
Easy: Pre-installed images make provisioning very easy.All you need to do is bring your own license
Flexible: You can fine tune Sugar to meet you very specific requirements
Open: You have direct database access so you can make deep customizations
Global: You have a choice of global datacenters; close to where your end-users are
Simple: Weve taken the guess work out of configuring your deployment with a performance benchmarking white paper for IBM SmartCloud
33. Q & A
2011 SugarCRM Inc. All rights reserved.
10/12/11
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