Definitions

a person’s capability to adapt to

new cultural contexts

a person’s capability to function effectively in

situations characterized by cultural diversity

Cultural intelligence is…

Final CQ Model

Beliefs• Attitude

• Motivation

Being• Disposition• Way of life

A person who does not learn how to work with others from different cultures will have a

difficult time in a globalised world.

https://www.youtube.com/watch?v=PSt_op3fQck

https://www.youtube.com/watch?v=yEO1TWeM5JU

https://www.youtube.com/watch?v=BrJTf97Ev8o

Do you agree with the statement?If yes, what do you think is meant by “a difficult time”?

Yang Lan: The generation that's remaking ChinaYang Lan (杨澜 ; born March 31, 1968) is a Chinese media proprietor, journalist, and talk show hostess.

She is the Cofounder and Chairperson of the Sun Media Group and the Sun Culture Foundation.

In 2013, she's ranked 100 in the 100 World’s Most Powerful Women in Forbes

Beliefs

I expect people to respect my customs and practices, hence I too respect others' customs and practices.

A person who does not learn how to work with others from different cultures will have a

difficult time in a globalised world.

It's very troublesome to work with people from different cultures.

I don't like to travel to places where people have very different cultures.

Pause

Identify any personal beliefs that you may have regarding cross-cultural interaction/situations

How do you think these beliefs may be manifested in your disposition/behaviour

I expect people to respect my customs and practices, hence I too respect others' customs and practices.

I don't ridicule the customs or practices of other people even if I find them very strange.

Belief

Being/Behaviour

I observe other people's eating etiquette and try to practise the same when I dine with them.

I enjoy striking up conversations with culturally diverse people.

I prepare myself for all kinds of uncertainties when I go for immersion overseas.

I don't normally complain even if I find other people's customs or practices are unreasonable.

It's very troublesome to work with people from different cultures.

Belief

Being/ Behaviour

BEHAVIOUR

Can I act properly in a new culture?

Behaviour

Verbal aspects

Non-Verbal aspects

High Self-Monitor

Ability to suppress

inappropriate behaviour

Flexibility

Mind your manners/etiquette in cross-cultural situations

During Meetings (verbal & nonverbal)

During Interactions

During Meals

During Outings

LIFESTYLE

QUEUE

MEETING

DINING

ANGER MANAGEMENT

LEADERSHIP

TRAFFIC

Cultural Differences

英语 ENGLISH 华语 CHINESE

brown breadbrown sugarblack teagreen-eyed

黑面包红糖红茶红眼病

CLASSROOM CULTURE

Take the opportunity of this trip to do the following:make your personal observations and interact with the locals so that you can come to your own conclusion about what you have heard and seendiscover something about yourself & others (related to CQ)reflect and discuss the readings available on the Cross-cultural Insights on wikispace.

Food for thought

Treat others as you want to be treated!

将心比心，推己及人

• Keep an open mind

• Celebrate & Enjoy diversity

“Not right, Not wrong,

Just different”