Definitions

a person’s capability to adapt to

new cultural contexts

a person’s capability to function effectively in

situations characterized by cultural diversity

Cultural intelligence is…

Final CQ Model

Beliefs• Attitude

• Motivation

Being• Disposition• Way of life

Yang Lan - The generation that is remaking China

Yang Lan, a journalist and entrepreneur who's been called "the Oprah of China," offers insight into the next generation of young Chinese citizens — urban, connected (via microblogs) and alert to injustice.

http://www.ted.com/talks/yang_lan

PauseIdentify any personal beliefs that you may

have regarding cross-cultural interaction/situations

How do you think these beliefs may be manifested in your disposition/behaviour

Mind your manners/etiquette in cross-cultural situations

During Meetings (verbal & nonverbal)

During Interactions

During Meals

During Outings

**Refer to Pg 13-14 of Handbook

BEHAVIOUR

Can I act properly in a new culture?

Behaviour

Verbal aspects

Non-Verbal aspects

High Self-Monitor

Ability to suppress

inappropriate behaviour

Flexibility

III. Experiential Learning Theory / Styles

DO Active

Experimentation

OBSERVE / RELFECT Reflective

Observation

THEORY/CONCEPTAbstract

Conceptualisation

FEELConcrete

Experience

TRANSFORMING / GRASPING

EXPERIENCES

My personal insights by Ong BY

• Keep an open mind• Celebrate & Enjoy diversity

My motto in cross-cultural context:“Not right, Not wrong,

Just different”

Cross-cultural tips by Wei BZ

• Respect• Awareness & Sensitivity

Seek to understand first before being understood.Focus on what we have in common

rather than what we don’t.

中西文化对比的图片Generalization or Stereotype or Truth?

生活方式

对待愤怒

排队

聚会

在餐厅

领导

Take the opportunity of this trip to do the following:make your personal observations and interact with the locals so that you can come to your own conclusion about what you have heard and seendiscover something about yourself & others (related to CQ)reflect and discuss the readings available on the Cross-cultural Insights on wikispace.

ReferencesAng, S. et al. (2005). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation, andtask performance. Management and Organization Review.

Earley, P.C. and Ang, S. (2003). Cultural Intelligence: Individual Interactions Across Cultures. CA: Stanford University Press.

Earley, P.C. and Mosakowski, E. (2008). Cultural Intelligence. Harvard Business review.

Osborn, T.N. (2006). CULTURAL INTELLIGENCE: Another Aspect of Emotional Intelligence.

Thomas, D.C. and Inkson, K. (2004). Cultural Intelligence: People Skills for Global Business. Berrett-Koehler Publishers, Inc.