Defect Creation Guide - JIRA

7/23/2019 Defect Creation Guide - JIRA

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Defect Creation Guide

The defects are opened in JIRA as follows:

**These are screenshots of the JIRA defect creation list, taken in pieces to

explain each area **

Issue Type: Defect (ALWAY D!"!#T$ (when %o& 'ein to create a defect, itwill defa&lt on epic so)eti)es, so please )ake s&re to chane it to defect$Assignee: this will auto populate after creating the defect It will eitherassin to a speci+c person or it will sa% -nassined., that is +neSummary: /eeds to incl&de pro0ect, '&ild 1, where the defect is happeninand 'rief description[BRAND ENVIRN!ENT B"I#D $% Area of Defect Description***That is how the defect sho&ld look, exa)ples are 'elow since there are

2ario&s wa%s to lo a defect, if it is in )&ltiple en2iron)ents, )&ltiple'rands, adapti2e, etc****

If t&e defect is ADA'TIVE( t&en )og as s&o*n +e)o*,[BRAND ENVIRN!ENT B"I#D $% [Adapti-e Android or iS% Areaof Defect Description

Defect &))ar% !xa)ples (please note these are J-T exa)ples$

3DL4 5 TA6! 5 78889 5 Resort Listin 4ae 5 !)pt% space after hotelslist9

3D/ 5 TA6! 5 7;ore ?elp= >en& Link =4ri2ac% @ wetteli0ke

ee2ens= Directs to 8 !rror 3DLRBWDW5TA6!5CE94ro+le F 4a%)ent >ethods F Add #redit #ard is

not 'ein sa2ed

3WDW 5 T 5 C;9 -na'le To #o)plete #art "low With Tickets Gnl%Hookin

3DLR 5 TB4RGD9 A4 Disco&nts Doesn=t ort To&rs H% /a)e


2/15

Description, 6i2e a 'rief explanation of what the iss&e is, where it occ&rs,etc so if an%one were to open %o&r defect and read the description, the%wo&ld know what the iss&e is This is a )ore expanded 2ersion of thes&))ar%, the s&))ar% is a s)all to the point area of what the defectiss&eBarea is, once the% open the ticket the% will look to the description to

+nd o&t )ore a'o&t the iss&e This is the area where %o& will p&t an%thina'o&t the iss&e that )a% 'e &sef&l to the de2In the description section please p&t:

Hrief explanation of what the iss&e is

#on2ersation ID (see 'elow on how to et the con2ersation ID$

er2ices list at the ti)e %o& loed the defect

An% other perdinent infor)ation s&ch as, if it is for )&ltiple 'rands(WDWBDLR etc$ or if it is en2iron)ent speci+c or in )&ltipleen2iron)ents, as %o& write in the s&))ar% %o& can 'rie% to&ch on ithere 0&st as a 2eri+cation that the de2s know

Attac&ment,Tr% to ALWAY attach a screenshot of where the defect is to

help the de2s &nderstand what the iss&e is If this is a 2is&al iss&e then takea screenshot of the pae to show whatBwhere the iss&e is to )ake it easieron the de2s to &nderstand whats wron If %o& see an error or content iss&es,I will attach a screenshot so there is no conf&sion what I a) talkin a'o&t#a+e)s, NT RE."IRED/ D NT '"T AN0T1ING 1EREComponents, Area where the defect was fo&nd, the areas are related tothe 2erticals and helps &s +lter the defects 'ased on these co)ponents The)ost co))on co)ponents &sed are as follows:


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6lo'al

"inder

The)e5#art: All cart related iss&es will 'e assined this co)ponent

The)e5Tickets: All Ticket related iss&es will 'e assined thisco)ponent

The)e5Lodin: All lodinBspecial oKers related iss&es will 'eassined this co)ponent

Itinerar%


4/15

4ro+le

!ach of these '&llet points is a 2ertical that %o& can choose as a co)ponent,H-T, these are the eneric co)ponents, each of these 2erticals has )&ltipleco)ponents that are )ore speci+c to the area, for exa)ple if %o& +nd adefect on an attractions detail pae, then the defect co)ponent is &nder"inderDetail, since it is a detail pae The )ore speci+c co)ponent choicesare shown a'o2e, if what %o&r defect relates to has does not fall &nder an% ofthe speci+c co)ponent t%pes for that 2ertical, then keep it as the enericco)ponent2i3 Version, as %o& can see a'o2e, it sa%s #&rrent 2ersion. That )eans,

whate2er release %o& are on, whether it is Releae 7;7, Release 7; etc DG/GT WRIT! #-RR!/T !RIG/ When %o& are testin in tae A/D in oftLa&nch, %o& will p&t the c&rrent release444')ease remem+er, if t&e defect is in production( D NT '"T A2I5 VERSIN444If you found it in a )o*er en-ironment and c&ec6ed and found it a)sois in 'RD( t&en you sti)) D NT put a 73 -ersion( e-en if it is in a)o*er en-ironment( if it is in production( D NT put a 73 -ersion( it*i)) not +e a )aunc& +)oc6er


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'riority,Yo& can choose either a 7,


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It.s not reat '&t the 6&est can et aro&ndBthro&h itwitho&t too sini+cant an i)pact to the experience It.s&p to the tea) to proceed or hold '&t sho&ld 'eprioritiNed in the 'acklo and addressed at the soonestareed &pon sprint

o Priority 4 O There are )inor de2iations fro) the speci+edinteraction, 2is&al desin, or content The 6&est )ihtnot e2en detect the diKerences "or exa)ple: slihtdepart&res fro) 2is&al st%lesP pixels oKP isolated iss&eswith words or p&nct&ationP poorl% siNed or croppedi)aes It.s not terri'le, '&t sho&ld 'e +xed at so)epoint in the f&t&re

Steps to Recreate,

Write in s&ch a wa% that an%one with li)ited knowlede of the iss&e

sho&ld 'e a'le to &nderstand and follow the steps to reprod&ce theiss&e witho&t diQc&lt% Doin so will facilitate the a'ilit% to con+dentl%

2alidate a +x for an iss&e the% did not personall% lo th&s are less

fa)iliar a'o&t

4ro2ide step '% step instr&ctions on how to reprod&ce the iss&e

Incl&de -RL where defect was fo&nd

Incl&de test data (if applica'le, s&ch as da%s %o& tried )akin a

reser2ation if that is related to the defect$

Incl&de test &ser acco&nts (if applica'le$

Incl&de Act&al and !xpected Res&lts

!xa)ple of one written in JIRA:

Se-erity,o #ritical O The s%ste) is down or ke% application f&nctionalit% is&na2aila'leP testin se2erel% li)ited s&ch that little to no work can 'eco)pleted andBor perfor)ance tests cannot 'e r&n The 6&est=s a'ilit%to co)plete task or &ser ow will 'e se2erel% li)ited s&ch thatexperience wo&ld 'e co)pletel% 'locked fro) 'ein co)pleted (noknown work aro&nd$ or perfor)ance is deraded to the point where


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&est a'andon)ent is a near certaint%

o High O >ain f&nctionalit% of the s%ste) is 'rokenP testin isi)pacted, '&t can contin&e with a workaro&nd for testinp&rposes The 6&est=s a'ilit% to co)plete task or &ser ow will 'eli)ited s&ch that the experience is 'locked fro) 'ein co)pleted orperfor)ance is deraded s&ch that &est a'andon)ent is likel%

o Medium O /onconfor)ities occ&r within a f&nctionP )ini)al testini)pactP iss&e can 'e resol2ed after la&nch The 6&est.s a'ilit% toco)plete the task or &ser ow is not li)ited in s&ch a wa% that theexperience cannot 'e co)pleted An% perfor)ance deradation is ananno%ance, '&t not likel% to res&lt in &est a'andon)ent

o Low O >inor, non5critical or cos)etic pro'le)s exist with thes%ste)P little to no i)pact on testin or 6&est experience

A detailed "A for perfor)ance defects can 'e fo&nd on thefollowin Wiki pae:https:BBwikiwdprowdico)Bdispla%BTechB4erfor)anceDefects"A

Studio, Assin to a st&dio 'ased on the area of the defect, see the 4!4#G>technolo% wiki pae for a detailed list of the st&dios and what the% co2er

https:BBwikinewdico)BpaesB2iewpaeactionStitle4!4#G>Technolo%5t&dios@spaceUe%/6!

Type of Defect,7 Accessi'ilit%: Defects related to special area ! Application failin

to pro2ide infor)ation for the special people s&ch as HlindBDeaf
https://wiki.wdpro.wdig.com/display/Tech/Performance+Defects+FAQhttps://wiki.wdpro.wdig.com/display/Tech/Performance+Defects+FAQhttps://wiki.nge.wdig.com/pages/viewpage.action?title=PEPCOM+Technology+-+Studios&spaceKey=NGEhttps://wiki.nge.wdig.com/pages/viewpage.action?title=PEPCOM+Technology+-+Studios&spaceKey=NGEhttps://wiki.nge.wdig.com/pages/viewpage.action?title=PEPCOM+Technology+-+Studios&spaceKey=NGEhttps://wiki.nge.wdig.com/pages/viewpage.action?title=PEPCOM+Technology+-+Studios&spaceKey=NGEhttps://wiki.wdpro.wdig.com/display/Tech/Performance+Defects+FAQhttps://wiki.wdpro.wdig.com/display/Tech/Performance+Defects+FAQ


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and reV&ires no tech or A to +x!xa)ple: Add an i)ae to the hero )edia of a pae

;

En-ironment: A defect related to en2iron)ent iss&es 2unctiona): De2iation fro) the act&al f&nctional reV&ire)entE

>edia : Defect related to "inder ertical ec&rit% : G&t of scope for #AC !G : !G stands for earch !nine Gpti)iNation 5 G&t of scope for

#A78 Tec&nica): A defect o'ser2ed d&e to technical fail&re

The +o)dedsections are what #A )ost co))onl% &ses when loindefects


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Brand, !nter the site %o& are testin on, WDW for Disne%world, DLR forDisne%land, DL4 for Disne%land 4aris(DL4 D/$, ?UDL for ?on UonDisne%land, !T#Bro*sers, Whate2er %o& were testin on where %o& fo&nd this defect,"irefox, #hro)e, Internet !xplorer (I!$, >o'ile app is if %o& are on a de2ice,

etc***If %o& +nd a defect and %o& tested in )&ltiple 'rowsers or it is on )o'ileA/D 4#, then after )akin one selection, ?GLD the #G/TRGL ke% (?GLD the#G>>A/D ke% if %o& ha2e a >A#$ to then select )&ltiple optionspened By, Centra) .AAcceptance Criteria, input N=AEpic #in6,This is G/LY A44LI#AHL! to DL4"or DL4 we ha2e 2ario&s epic links that we link JIRA tickets to in order to keptrack of what defects are related to what sites, since DL4 is foc&sed pri)aril%on la&nchin 2ario&s lan&aes, the epic links to &se for the #-RR!/T DL4Lan&aes are:

/etherlands(/L$: 4RG5CMMM-U: 4RG5CM7


10/15

7 6o to X&rl5!n2Bde'&Bde2elopers5toles !na'leDe'& >ode

T-DIG "-/U

G)o+a) Vertica)

4erfor)ance and &alit%


11/15

Studio @ Tic6ets1WD4RG 4!4#G>t&dio ;

Tickets store (pre5cartBchecko&t$

AQlate ticket stores

4rod&ct er2ice (Tickets$

GDL (Tickets$

>e)or% >aker tandalone Tickets

Studio At)as G)o+a)1WD4RG 4!4#G>t&dio Atlas

6lo'al 4ersonaliNation (6lo'al I$: >% tor%>aker

Studio Bang #odging

1WD4RG 4!4#G>

t&dio Han

Gnline >odi+cations 5 Lodin

Lodin ales (Resorts$

pecial GKer ales (co5owned with T/T$

4ersonaliNed (4I/$ GKer ales (co5owned withT/T$

A2aila'ilit% er2ice (Resorts$

&ick &ote (Lodin earch "or)$

StudioBedroc6>Ser-ice')atformTeam Ser-ices

1WD4RG 4latfor)Tea)

Apiee

H&lk er2ice

#ontent er2ice

!xpand er2ice

?ippo #>

>edia er2ice

endo)atic -I

Studio Bra-o Content1WD4RG 4!4#G>t&dio Hra2o #ontent !ntr%

StudioContro) Tic6ets

1WD4RG 4!4#G>t&dio #ontrol

Tickets store (pre5cartBchecko&t$

AQlate ticket stores

4rod&ct er2ice (Tickets$

GDL (Tickets$

>e)or% >aker tandalone Tickets

TickerationBTransferB#lai)

#lai) 5 Ann&al 4asses

#lai) 5 4ark Tickets

#lai) 5 >aicHands and R"ID cards

#lai) 5 pecial !2ents

#lai) 5 >e)or% >akerStudioCrunc&

'ro7)e Tech tea): 4ro+le ertical is t&dio #r&nch1WD4RG 44 t&dio#r&nch >D in In, Reistration, "orot 4asswordWider tea)incl&din '&siness: >D 4ro+le and 4a%)ent >ethods1WD4RG>DZerticalZ4ro+le >D "a)il% @ "riends >D >aic 'ands (ser2ice is xH> tea)$


12/15

4ro+le ser2ice M8 and t&dio ?one% Hader Interation Test @ A&to)ation Testin

StudioImpossi+)e G)o+a)

1WD4RG 4!4#G>T-DIG I>4GIHL!

G#BA# VERTICA#

-I

-I Dependencies

iR&les

Ho&nce+lter

!n2iron)ent con+&ration

BapiB )od&le

?o)epae

6lo'al /a2iation

6lo'al "ooter

%ndicated ?eader

%ndicated "ooter

>edia !nine

/oti+cations

6lo'al >essain

Studio edi 1WD4RG t&dio Jedi >o'ile Application &pport

Studio ;aos Cart1WD4RG 4!4#G>t&dio Uaos Gnline >ods (#art$

Studio;apo*

1WD4RG 44 t&dioUapow

Recentl% )o2ed to D#L pro0ect Area of copeTHD

Studio ;noc6 Cart1WD4RG 4!4#G>T-DIG U/G#U Trade (#art$ for tra2el aents

Studio !agic 1WD4RG 4!4#G> 4hotopass


13/15

t&dio >aic Disne% 4hoto4ass Redapti2e

Studio !ars Cart

All #art &stain)ent B 4erfor)ance relatedwork

4AY>!/T A/D #?!#UG-T "low (incl&din#o))erce in5In$, AQliated tores,HGGUI/6, R!#G>>!/DATIG/, 4AY>!/T, A/D

R!!RATIG/ !RI#! (onl% Resort5relatedendpoints$ (#o5Gwns with st&dio W88T$

Studio !ate

1WD4RG 4!4#G>t&dio >ate

DL4 (D/$ Lodin

Grane: D>!, Dinin, Tickets (for packaes$and 4ersonal >aic

4ost Grane: Lodin Roo)sB4ackaes, Trade(with lash$

>e)or% >aker add5on to resort 4ackae res

Studio!onsters

1WD4RG %ste)s!nineerin Infrastr&ct&re

Studio Narf 2'F=G22

1WD4RG 44 t&dio

/arf

"ast 4ass redesin,

DI#

StudioNort&Star

2inder andDine

1WD4RG 4!4#G>t&dio /orthtar

2inder Vertica)

>aps, >application

#alendar

4ark ?o&rs

Studio'ampa Itinerary

1WD4RG 44 t&dio4a)pa

Itinerar% s&stain)ent

GL#I

"inder Detail >!/-

Studio 'ing Cart 1WD4RG 4!4#G>t&dio 4in

Trade for tra2el aents

#ART -I, #art er2ice, List er2ice, ?ealth

>onitor er2ice, Additional 4a%)ents 4ae(post5'ookin$

Studio 'rime 2'F=G221WD4RG 4!4#G>t&dio 4ri)e 6reat "ood "ast

Studio S)as& #odging1WD4RG 4!4#G>t&dio lash

Tools, TradeBLodin

4rod&ct er2ice (4ackaes$

4ricin er2ice

StudioSmac6 #odging

1WD4RG 4!4#G>t&dio )ack


4ricin er2ice 5 Lodin

GDL 5 Lodin

TDL 5 Lodin

ResortB?otels detail paes (WDW, H!A#?R!GRT, DLR, ?UDL$

ResortB?otels listin pae (WDW, H!A#?R!GRT, DLR, ?UDL$

Studio Smi)e 2'F=G221WD4RG 4!4#G>t&dio )ile

"ast4ass (We'5'ased$ &stain)ent, 64>o'ile er2ice, 64B"4 (pass$

Studio Sp)at Itinerary 1WD4RG 44 t&dioplat

Itinerar% 4l&s ertical

>aicHands and #ards


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Itinerar% Da% iew

Add to >% 4lans fro) "inder

>% Reser2ations !y Reser-ations is no*supported +y Studio At)as

#lai) Resort, Dine, and Acti2it% Reser2ations

Reser2ation er2ice (wBAtlas$>ain !ntrance 4ass (#ast as 6&est$

StudioStereo #odging

1WD4RG 4!4#G>T-DIG tereo

Lodin 2ertical

DL4 (D/$

Gnline )ods

Studio TNT #odging

1WD4RG 4!4#G>

t&dio T/T


pecial GKer ales (co5owned with Han$

4ersonaliNed (4I/$ GKer ales (co5owned withHan$

A2aila'ilit% er2ice (Resorts$

GDL (4ackaes$

Studio Topa G)o+a)1WD4RG 4!4#G>T-DIG TG4A

G#BA# VERTICA#

Hreadcr&)'s

Ann&al 4ass non5sales paes

>D [6&ide >e[

>D Landin 4ae

>> #&sto) 4aes

6lo'al >essain

?elp @ &pport

Studio

Torue

2inder and

Dine

1WD4RG 4!4#G>

t&dio TorV&e

"inder Detail 4aes (excl&din dine

a2aila'ilit% )od&le 5 Hap$

StudioTriump&

2inder andDine

1WD4RG 4!4#G>t&dio Tri&)ph

"inder er2ice

"acilit% er2ice

Re2iew er2ice

StudioVictory

2inder andDine

1WD4RG 4!4#G>t&dio ictor%

"inder List

All Acti2ities

Wishlist

Studio


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Hookin er2ice (Dine$

#art er2ice (Dine$

4ricin er2ice (Dine$

4rod&ct er2ice (Dine$

Studio Hort2inder and

Dine1WD4RG 4!4#G>t&dio \ort

"inder List

All Acti2ities

Wishlist

"inder Details (&stain)ent Gnl%$

Defect Creation Guide - JIRA

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Transcript of Defect Creation Guide - JIRA