DCA Seminar Blocks to an SMS 2

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Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness AVIATION HAZARD MANAGEMENT SMEP Problems and Blockers to Achieving an Effective SMS Cliff Edwards Aviation Safety Consultant Aviation Hazard Management Ltd Sponsored by Shell Malaysia Exploration & Production

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Transcript of DCA Seminar Blocks to an SMS 2

PowerPoint PresentationAir Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Cliff Edwards
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Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Lack of Senior Management involvement
Lack of a supportive corporate safety culture
Lack of understanding of the SMS by all but a few specialists
Risks assessment/management either not done or not delivered into the workplace.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Senior Management Involvement
Traditional Safety was largely devolved to the workplace and did not engage senior management to any great extent.
An SMS is a fundamental part of managing the corporate risks and in itself is a key business function & must be driven by top management.
As a minimum the following are managerial functions.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Remedial Action
Safety MS
Senior Management
Deliver the corporate Safety Policy, based on their business principles and the desired direction they want the company to move.
The Safety Policy is a key initiating step in an SMS
Senior Management Involvement
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Remedial Action
Safety MS
Senior Management initiates and continuously drives the SMS through delivery of its Safety Objectives.
From the outset the commitment to the safety objectives will determine the effectiveness of the SMS.
Achievement of safety objectives must be measured.
Safety objectives should be reviewed and updated, normally annually as part of the business planning cycle.
Senior Management Involvement
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Remedial Action
Safety MS
Senior Management define the strategy needed to implement and maintain the SMS and to achieve its safety objectives.
This will include the resources to deliver those objectives and the training to build understanding.
Senior Management Involvement
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Remedial Action
Safety MS
A Safety Plan together with milestones and targets for the achievement of the objectives should be in place.
This plan shall be endorsed by Top Management, and they should routinely review the plans achievement.
Senior Management Involvement
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Remedial Action
Safety MS
Senior Management through their leadership and engagement with the staff can strongly influence the safety culture of the organisation.
Without the desired safety culture in place the SMS can not achieve of the required levels of safety.
Senior Management Involvement
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Senior Management lead the Management Review process.
Management review is there to assess the achievement of the safety objectives, the
safety plan, safety performance, occurrences, compliance with the policy, closure of action items and achievement of safety training. All these elements should be reviewed against a set of targets and business key performance indicators (KPIs).
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Senior Management Involvement
Managers at all levels should be providing effective leadership of their teams to motivate the them to achieve the desired safety performance.
Managers also need to deal appropriately and justly with shortfalls whenever they occur.
Leadership
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Plans and Budgets
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Lack of a supportive corporate safety culture
The safety culture of an organisation is a direct output of the managements leadership and the staff’s commitment to a set of shared values, beliefs, accepted operational norms and attitudes towards work.
This results in individual behaviors and expectations towards working processes and each other.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Corporate Safety Culture
The Company can change the safety culture of the organisation, but this will take time.
To gain commitment to a new process such as an SMS needs drive from senior management.
To modify the values and beliefs of all staff is achieved through demonstrable commitment to the SMS by the senior management to get the buy-in to enhanced safety achievement.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Prof P Hudson
Safety Development Cycle
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Reactive
of it after every accident
Proactive
Systematic
Calculative
to manage all hazards
we work and think
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Corporate Safety Culture
The importance of leadership and demonstrable commitment to safety from the top through all levels of management can be underpinned by the following quote:
“Good intentions at the board level are useless if the mangers closer to what happens at the workplace remain preoccupied exclusively with production problems”
Lord Robens (UK Safety at Work 1974)
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
SMEP
Lack of understanding of the SMS by all but a few specialists
Unfortunately it is the norm that only a few “experts” in each company understand the SMS Process.
It is usually the case that the CEO and those managers who should understand the SMS process in detail don’t, and are unable to ask the right questions or get involved.
As SMS is a management system management involvement is essential.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Lack of Understanding SMS
Not only managers need to understand the SMS, parts of it must be understood by all the staff.
We don’t want to overburden staff with additional checklists and procedures, but the do need some knowledge of the hazard analysis.
One part of an SMS is intended to find problems before they have an adverse impact. (Proactive).
It should also give advanced warning of increasing risks, or weaken control. (Proactive).
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
Lack of Understanding SMS
It is necessary to adequately educate our staff and to promote the SMS.
The Safety Case contains key information on the risk profile of the company and the hazard analysis should show all the essential controls needed to contain those risks.
Through this information we need to gain the engagement of our line managers and their staff.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
SMEP
Risks assessment either not done or not delivered into the workplace.
One of the problems of developing a Safety Management System is the hazard analysis is difficult to do and is time consuming, but it must be done for all safety critical risks.
For an SMS to be effective the risk assessment and hazard analysis must be done.
Without this key element the SMS will not be proactive and is therefore not an SMS.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
SMEP
In some companies the hazard analysis is done, but sits on a shelf, or inside a computer.
The hazard analysis gets used after occurrences happen and is only a reactive tool.
Finally in many companies the SMS manual describes how SMS will be achieved, but in fact the Company continues to deliver traditional safety programmes only.
Risks assessment either not done or not delivered into the workplace.
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
The Challenge for Management
It will take commitment, engagement and understanding to ensure that your company delivers an SMS that meets the original intent to significantly reduce the accident rates.
To build a system that adds benefit, reduces losses, manages risks and avoids bureaucracy.
Its up to you, you have the choice!