David Quintero (Resume Final)
2
David Quintero 9384 Dragon Tree Dr. Hesperia, CA 92344 Home: (760) 998-2297 | Cell: (760) 669-9131 Email: [email protected] Objective: Seeking position to utilize my skills in computer and electronic knowledge. Summary: On-site trained PC Support Technician skilled in identification and troubleshooting of electronic consumer devices. Possesses knowledge in computer hardware, firmware, and software applications. Currently pursuing degrees in Computer Information Systems and Electronics & Computer Technology with four years of experience in freelance repairs. Highlights: Experienced in Windows Operating Systems (XP, Vista, 7, 8, 8.1, 10) Patient and able to walk customers through troubleshooting and repair process. Experienced in desktop form factors including ATX, MiniATX, ITX, and MiniITX. Trained in proper computer hardware replacement and troubleshooting. Experienced in cellular software including Android, iOS, and Windows devices; trained in cellular pre-paid, and post-paid activations. Keeps up-to-date of advancements and innovations in modern technology. Trained in services such as Remote Access, Remote Support and accessibility assistance. Work Experience: Wal-Mart Stores Inc. 13401 Main St, Hesperia, CA 92345 - Wireless | Electronics Retail Sales Associate September 2014 – October 2015 o Assisted customers by providing information to consumer devices such as mobile cellphone/tablets, PCs, laptops, game consoles, fitness devices, media players, etc. o Provided technical assistance with mobile devices including troubleshooting, CDMA & GSM connectivity, two-year contract agreements, UI troubleshooting (Inverted screen coloring, language, account sync and back-up. o Included specifics on the features on new devices such as hardware advances, proprietary software (Samsung S Health, Moto Assist, etc.), mobile processors (Snapdragon), cables/ports
-
Upload
david-quintero -
Category
Documents
-
view
18 -
download
3
Transcript of David Quintero (Resume Final)
David Quintero9384 Dragon Tree Dr. Hesperia, CA 92344
Home: (760) 998-2297 | Cell: (760) 669-9131Email: [email protected]
Objective: Seeking position to utilize my skills in computer and electronic knowledge.
Summary: On-site trained PC Support Technician skilled in identification and troubleshooting of electronic consumer devices. Possesses knowledge in computer hardware, firmware, and software applications. Currently pursuing degrees in Computer Information Systems and Electronics & Computer Technology with four years of experience in freelance repairs.
Highlights:
Experienced in Windows Operating Systems (XP, Vista, 7, 8, 8.1, 10) Patient and able to walk customers through troubleshooting and repair process. Experienced in desktop form factors including ATX, MiniATX, ITX, and MiniITX. Trained in proper computer hardware replacement and troubleshooting. Experienced in cellular software including Android, iOS, and Windows devices; trained
in cellular pre-paid, and post-paid activations. Keeps up-to-date of advancements and innovations in modern technology. Trained in services such as Remote Access, Remote Support and accessibility
assistance.
Work Experience:
Wal-Mart Stores Inc. 13401 Main St, Hesperia, CA 92345
- Wireless | Electronics Retail Sales Associate September 2014 – October 2015
o Assisted customers by providing information to consumer devices such as mobile cellphone/tablets, PCs, laptops, game consoles, fitness devices, media players, etc.
o Provided technical assistance with mobile devices including troubleshooting, CDMA & GSM connectivity, two-year contract agreements, UI troubleshooting (Inverted screen coloring, language, account sync and back-up.
o Included specifics on the features on new devices such as hardware advances, proprietary software (Samsung S Health, Moto Assist, etc.), mobile processors (Snapdragon), cables/ports (USB-C, microUSB, Lightning), rugged/proofed specs, and display advancements (1080p to 4320p, HDR, Retina Display, Gorilla Glass).
Education:
Victor Valley College 18422 Bear Valley Rd. Victorville, CA 92395
- A.S. Electronics & Computer Technology (Estimated Completion: Fall 2018)
- A.S. Computer Science |- A.S. Liberal Arts (Mathematics) |- A+ Certification (PC Maintenance) |
- CCNA Certification (Computer Networking/Security) |
