DANA M. (BRACCO) JOHNSON Professor, Supply Chain and ...
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8/9/17 1 DANA M. (BRACCO) JOHNSON Professor, Supply Chain and Engineering Management School of Business and Economics Affiliated Professor, Mechanical Engineering-Engineering Mechanics College of Engineering Michigan Technological University 1400 Townsend Drive, Houghton, MI 49931-1295 [email protected], 906-487-2803 EDUCATION Ph.D. Industrial Engineering and Business Administration, Wayne State University, 1999 MS Industrial Technology, Eastern Michigan University, 2000 MS Manufacturing Engineering, Wayne State University, 1995 MBA Northern Michigan University BS Business Administration, Concentrations: Accounting & Finance, Michigan Technological University ACADEMIC EXPERIENCE School of Business and Economics 2010 Professor of Supply Chain and Engineering Management 2005-2010 Associate Professor of Operations Management 1999-2005 Assistant Professor of Operations Management Other 2017- Affiliated Professor, Mechanical Engineering, Department of Mechanical Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University 2010-2016 Adjunct Professor, Mechanical Engineering, Department of Mechanical Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University 2009-2010 Adjunct Associate Professor, Mechanical Engineering, Department of Mechanical Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University 1995-99 Adjunct Faculty, Operations Management and Managerial Accounting, Wayne State University 1996-97 Adjunct Faculty, Seminar in Financial-Cost Management for MS in Engineering Management, General Motors TEP for Engineers, Rensselaer Polytechnic Institute 1994-95 Lecturer, Cost-Managerial Accounting, Wayne State University. 1989-90 Adjunct Faculty, Cost-Managerial Accounting, Walsh College 1987-88 Adjunct Instructor, Accounting, Northwest Technical College 1985-87 Adjunct Faculty, Finance, Saginaw Valley State University.
Transcript of DANA M. (BRACCO) JOHNSON Professor, Supply Chain and ...
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DANA M. (BRACCO) JOHNSON Professor, Supply Chain and Engineering Management
School of Business and Economics Affiliated Professor, Mechanical Engineering-Engineering Mechanics
College of Engineering Michigan Technological University
1400 Townsend Drive, Houghton, MI 49931-1295 [email protected], 906-487-2803
EDUCATION Ph.D. Industrial Engineering and Business Administration, Wayne State University, 1999 MS Industrial Technology, Eastern Michigan University, 2000 MS Manufacturing Engineering, Wayne State University, 1995 MBA Northern Michigan University BS Business Administration, Concentrations: Accounting & Finance, Michigan
Technological University ACADEMIC EXPERIENCE School of Business and Economics 2010 Professor of Supply Chain and Engineering Management 2005-2010 Associate Professor of Operations Management 1999-2005 Assistant Professor of Operations Management Other 2017- Affiliated Professor, Mechanical Engineering, Department of Mechanical
Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University
2010-2016 Adjunct Professor, Mechanical Engineering, Department of Mechanical Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University
2009-2010 Adjunct Associate Professor, Mechanical Engineering, Department of Mechanical Engineering-Engineering Mechanics, College of Engineering, Michigan Technological University
1995-99 Adjunct Faculty, Operations Management and Managerial Accounting, Wayne State University
1996-97 Adjunct Faculty, Seminar in Financial-Cost Management for MS in Engineering Management, General Motors TEP for Engineers, Rensselaer Polytechnic Institute
1994-95 Lecturer, Cost-Managerial Accounting, Wayne State University. 1989-90 Adjunct Faculty, Cost-Managerial Accounting, Walsh College 1987-88 Adjunct Instructor, Accounting, Northwest Technical College 1985-87 Adjunct Faculty, Finance, Saginaw Valley State University.
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ADMINISTRATIVE EXPERIENCE - School of Business and Economics 2005-6 Director, Master of Science in Business Administration (MSBA) 2004-5 Lead Co-Director, Master of Science in Business Administration (MSBA) 2003-4 Lead Co-Director, CenTILE - Center for Technological Innovation, Leadership
and Entrepreneurship (May 2003 – December 2004) 2000-3 Faculty Coordinator, Business Technology Advisory Group (BTAG) BUSINESS, PROFESSIONAL EXPERIENCE President, Competitive Advantage, 1993 to 1999, Operational Consulting and Training Manager, Grant Thornton, 1990-1993, Operational Consulting Senior Consultant, General Physics Corporation, 1988-1990, Quality and Operational
Consulting and Training Senior Cost Accountant, General Motors Corporation, 1984-1988, Central Foundry Division
– Plant Accounting (last position) PROFESSIONAL CERTIFICATION Certified Management Accountant, Institute of Management Accountants, 1992 Certified Public Accountant, Michigan, 1994 Certified Quality Auditor, American Society for Quality, 1996 IRCA-RAB ISO 9001 Lead Assessor Certification Examination, 1996 Certified Quality Engineer, American Society for Quality, 1999 IRCA-RAB ISO 14001 Lead Assessor Certification Examination, 2000 Certified Quality Manager/Organizational Excellence, American Society for Quality, 2000 Certified Six Sigma Green Belt, Institute of Industrial Engineers, 2002 British Standards Institution (BSi) Exemplar Global ISO 9001:2015 Lead Auditor
Certification Examination, 2017 Certified Supplier Quality Professional, American Society of Quality, 2017 MEMBERSHIP IN PROFESSIONAL AND HONOR SOCIETIES Beta Gamma Sigma (inducted 04/06) Sloan Industry Studies/Center, Affiliate (2005 – present) MTU Presidential Council of Alumnae, initiated 4/01 American Society of Engineering Management (2014-present) Project Management Institute (1988-2002;2011-present) INFORMS (2000-2005) Decision Sciences Institute (2005-present) Health Information and Management Systems Society (HIMSS) (2006-2008) Production and Operations Management Society (POMS) (2000-present) IEEE, Engineering Management Society (1999 - 2002) Institute of Management Accountants (Director, Publicity 94 – 96) (1990-present) American Society for Quality, Senior Member (1990 – present) American Production and Inventory Control Society (1990 – present) Institute of Industrial Engineers (1990-2011) Society of Automotive Engineers (1990 - present) - Transactions Selection Committee Keweenaw Business and Professional Women's Club (1999-2001)
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COMPETITION TEAM HONORS 3rd Place finish, THE Project 2016, West Michigan Chapter Project Management Institute
project management plan competition, only school to place in top four – five straight years 2nd Place finish, THE Project 2015, West Michigan Chapter Project Management Institute
project management plan competition, only school to place in top four – four straight years. 2nd Place finish, THE Project 2014, West Michigan Chapter Project Management Institute
(PMI) project management plan competition 2nd Place finish and 3rd Place finish, THE Project 2013, West Michigan Chapter Project
Management Institute (PMI) project management plan competition 2nd Place finish, THE Project 2012, West Michigan Chapter Project Management Institute
(PMI) project management plan competition HONORS AND SPECIAL RECOGNITIONS Nominated for 2017 Michigan Tech University Research Award 2016 Keweenaw Chamber of Commerce SparkPlug Award Winner for the Project of the
Year – Leadership Keweenaw; a leadership program for community members; served as steering committee chair.
2016 ASQ Gryna Award for the largest single contribution to the extension of understanding and knowledge of the philosophy, principles, or methods of quality management.
One of four nominees for Outstanding Faculty Award, 2016, for promoting a strong academic environment, integrity, and serving as a role model for students
Inducted into the MTU Academy of Teaching Excellence and nominated for Instruction Innovation Award (one of three nominees), 2010
SAE Member Service Award, 15 Years, Awarded in 2008 Nominated for the Outstanding Contributions as a Student Advisor in the MTU University
Community, April 29, 2003 Nominated for SBE Teacher of the Year Award, 2001 Self-Nominated for 2000-2001, 1999-2000 SBE Innovative Teaching Award for the
Operations Management class project. Detroit American Production and Inventory Control Society Student Paper Submission, 2nd
Place Award, 1996. Young Careerist - Houghton-Hancock Business and Professional Women's Club and Upper
Peninsula Finalist, 1983. Northern Michigan University, Graduate Assistant-Accounting - 1980-81 and Fall 1981. REFEREED JOURNALS 1. Zhang, F. Johnson, D.M., and Wang, J. (2016) “Cost, energy use and GHG emissions for
forest biomass harvesting operations,” Energy, Vol. 114, pp. 1053-1062. 2. Johnson, D.M. Russell, R.S., and White, S.W. (2016) “Perceptions of care quality and the
effect on patient satisfaction,” International Journal of Quality and Reliability Management, Vol. 33, No. 8, pp. 1202-1229.
3. Zhang, F. Johnson, D.M., and Wang, J. (2016) "Integrating multimodal transport into forest-delivered biofuel supply chain design," Renewable Energy: An International Journal, Vol. 93, pp. 58-67.
4. Johnson, D.M. and Wanless, L. (2016) “Facilitative learning model for instruction and
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student engagement: a case study,” International Journal of Information and Operations Management Education, Vol. 6, No. 2, pp. 173-199.
5. Zhang, F. Johnson, D.M., Johnson, M.A., Watkins, D., Froese, R., and Wang, J. (2016) “Decision support system integrating GIS with simulation and optimisation for a biofuel supply chain,” Renewable Energy: An International Journal, Vol. 85, pp. 740-748
6. Johnson, D.M. and Russell, R. (2015) “SEM of service quality to predict overall patient satisfaction: a case study,” Quality Management Journal, Vol. 22, No. 4, pp. 18-36. 2016 ASQ Gryna Award for the largest single contribution to the extension of understanding and knowledge of the philosophy, principles, or methods of quality management.
7. Russell, R.S., Johnson, D.M., and White, S.W. (2015) “Patient perceptions of quality: analyzing patient satisfaction surveys,” International Journal of Operations and Production Management, Vol. 35. No. 8, pp. 1-26.
8. Zhang, F. Johnson, D.M., and Wang, J. (2015) “Life-cycle energy use and GHG emission of forest biomass harvesting and transport for biofuel production in Michigan,” invited manuscript for Energies, special issue on Bioenergy and Biorefining, Vol. 8, pp. 3258-3271.
9. Johnson, D.M. and Graman, G.A. (2015) “Outsourcing practices of Midwest U.S. public universities,” International Journal of Business Excellence, Vol. 8, No. 3, pp. 268-297.
10. Johnson, D.M. and Sanders, N.R. (2013) “Benchmarking: Success Producer or Failure Preventer?” International Journal of Business Excellence, Vol. 6, No. 3, pp. 331-347.
11. Johnson, D.M., Jenkins, T.L., and Zhang, F. (2012) “Methods for Optimally Locating a Forest Biomass-to-Biofuel Facility,” Biofuels, Vol. 3, No. 4, pp. 489-503, Invited submission.
12. Zhang, F., Johnson, D.M., and Johnson, M.A. (2012) “Development of a Simulation Model of Biomass Supply Chain for Biofuel Production,” Renewable Energy: An International Journal, Vol. 44, pp. 380-391.
13. Johnson, D.M. (2011) “Teaching Effectiveness as Measured by Student Evaluation of Teaching (SET): An Empirical Study,” International Journal of Information and Operations Management Education, Vol. 4, No. 3/4, pp. 212-228.
14. Zhang, F., Johnson, D.M., and Sutherland, J.W. (2011) “A GIS-Based Method for Identifying the Optimal Location for a Facility to Convert Forest Biomass to Biofuel,” Biomass and Bioenergy, Vol. 35, No. 9, 3, pp. 3951-3961.
15. Johnson, D.M., Halvorsen, K.E., and Solomon, B.D. (2011) “Upper Midwestern U.S. consumers and ethanol: knowledge, beliefs, and consumption“, Biomass & Bioenergy, Vol. 35, No. 4, pp. 1454-1464.
16. Mukherjee, A., Johnson, D.M., Jin, Y., and Kieckhafer, R. (2010) “Using situational simulations to support decision making in co-dependent infrastructure systems,” International Journal of Critical Infrastructures, Vol. 6, No. 1, pp. 52-72.
17. Froese, R.E., Miller, C.A., Shonnard, D.R., Koers, K.P., and Johnson, D.M. (2010) “An evaluation of mitigation options for greenhouse gas emissions from coal-fired power plants in the US Great Lakes States,” Biomass & Bioenergy, Vol. 34, pp. 251-262.
18. Johnson, D.M., Hodur, C.M., Sickels, T.N., Skinner, P. (2009) “A Pedagogical Approach Integrating Research and Applied Learning in a Graduate OM Course”, International Journal of Information and Operations Management Education, Vol. 3, No. 2, pp. 149-163.
19. Johnson, D.M., Froese, R., Waterstraut, J.R., Whitmarsh, J.H., Martin, A, and Miller, C. (2009). “Business Viability of Biomass Co-Firing and Gasification for Electricity Generation,” International Journal of Environmental Engineering, Vol. 1, No. 4, pp. 405-31.
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20. Quinn, A., LeMay, G., Larsen, P., and Johnson, D.M. (2009). “Service Quality in Higher Education,” Total Quality Management and Business Excellence Journal, Vol. 20, No. 2, pp. 139-152.
21. Froese, R., Waterstraut, J. R., Johnson, D.M., Shonnard, D.R., Whitmarsh, J.H., and Miller, C.A. (2008). “Lignocellulosic Ethanol: Is it economically and financially viable as a fuel source?” Environmental Quality Management Journal, Vol. 18, No. 1, pp. 23-45.
22. Johnson, D.M., Hokanson, D.R., Zhang, Q., Czupinski, K.D., Tang, J. (2008). “Feasibility of Water Purification Technology in Rural Areas of Developing Countries,” Journal of Environmental Management, Vol. 88, No. 3, pp. 416-427.
23. Johnson, D.M, Sun, J., Johnson, M.A. (2007) "Integrating Multiple Manufacturing Initiatives: Challenge for Automotive Suppliers," Measuring Business Excellence Journal, Vol. 11, No. 3, pp. 41-56.
24. Hokanson, D. R., Q. Zhang, J. R. Cowden, A. M. Troschinetz, J. R. Mihelcic, and D. M. Johnson (Winter 2007) “Challenges to Implementing Drinking Water Technologies in Developing World Countries," The Environmental Engineer: Applied Research and Practice Journal, American Academy for Environmental Engineers, Vol. 43, No. 1, 31-38.
25. Hagemeyer, C., Gershenson, J.K., and Johnson, D.M. (November 2006) “Classification and Application of Problem Solving Quality Tools,” The TQM Magazine, Vol. 18, No. 5, pp. 455-483. Emerald Highly Commended Award Winner for contributions in the field of quality management.
26. Johnson, M.A. and Johnson, D.M. (August 2005). "Integrated Strategy of Industrial Product Suppliers: Working With B2B Intermediaries,” Journal of Internet Research: Electronic Networking Applications and Policy, Vol. 15, No. 4, pages 471-492.
27. Reinstein, A. and Johnson, D.M. (3rd Quarter 2004). “Applying Accounting Principles to the Dissolution of a Law Firm,” Journal of Accounting Education, Vol. 22, No. 3, pages 253-273.
28. Johnson, D.M. and Walck, C.L. (July/August 2004). “Certified Success: Integrating Sustainability into Corporate Management Systems”, Journal of Forestry, Vol. 102, No. 5, pages 32-39.
29. Johnson, D.M. (March 2004). “Adaptation of Organizational Change Models to the Implementation of QS-9000 Quality Standard”, International Journal of Quality and Reliability Management, Vol. 21, No. 2, pages 154-174.
30. Johnson, D.M. (January 2004) "An Empirical Study of QS-9000 Using Principal Components Analysis and Robust Regression," Quality Management Journal, Vol. 11, No. 1, pages 33-46.
31. Johnson, D.M. and Nelson, P. (Autumn 2003). "Incorporating Strategic and Environmental Objectives in the Equipment Justification Process," submitted to Environmental Quality Management Journal, Vol. 13, No. 1, pages 25-41.
32. Johnson, D.M. (August 2002). "Empirical Study of Second-Tier Automotive Suppliers Achieving QS-9000," International Journal of Operations and Production Management, Vol. 22, No 8, pages 902-928.
33. Johnson, D.M. (May 2001). "Linking QS-9000 to Quality Performance Outcomes," The TQM Magazine, Volume 13, Number 3, pages 161-168.
34. Johnson, D. M. (May 2001). "Lessons Learned From Industry: Applying Capacity Planning in an Institution of Higher Education," Managerial Finance, Volume 27, Number 5, pages 17-32. (Invited manuscript).
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REFEREED PROCEEDINGS 35. Zhang, F., Johnson, D.M., and Johnson, M.A. (November 2016) “An Optimization Model for
Determining Biorefinery Size and Location,” 2016 Decision Sciences Institute Conference, Austin, TX.
36. Johnson, D.M. (November 2012) “THE Project Competition: A Case Study,” 2012 Decision Sciences Institute Conference, San Francisco, CA.
37. Johnson, D.M., Zhang, F., Harrison, E.J., and Hanninen, K. (November 2011) “Comparative Review of Biomass Supply Chains,” 2011 Decision Sciences Institute Conference, Boston, MA.
38. Graman, G.A. and Johnson, D.M. (November 2011) “Modeling the Operations Strategy for Outsourcing of Non-Core Operations in Institutions of Higher Education,” 2011 Decisions Sciences Institute Conference, Boston, MA.
39. Johnson, D.M. (May 2011) Woody Biomass Supply Chain and Infrastructure for the Biofuels Industries, invited paper for the Sloan Industry Studies Association Conference, May 31-June 2, 2011.
40. Zhang, F., Johnson, D.M., Johnson, M.A., and Sutherland, J.W. (May 2011) Sustainable Mobility via a Biomass Supply Chain for Biofuel Production, invited paper for Proceedings of the 2011 Industrial Engineering Research Conference (IERC), Reno, NV.
41. Zhang, F., Handler, R., Johnson, D.M., and Shonnard, D.R. (April 2011) Comparative Analysis of Life Cycle Greenhouse Gas Emissions of Supply Chains for Biofuel and Fossil Fuel Production, paper accepted for the Proceedings of the 2011 Production and Operations Management Society (POMS) Conference, Reno, NV.
42. Johnson, D.M. (April 2011) Integrating Sustainability Through Application and Research in a Graduate OM Course, paper accepted for the Proceedings of the 2011 Production and Operations Management Society (POMS) Conference, Reno, NV.
43. Graman, G.A., Kastamo, A.P., and Johnson, D.M. (November 2010). “A proposed closed-loop supply chain model for cellulosic ethanol from woody biomass,” 4th International Conference on Business and Sustainability Proceedings, sponsored by Portland State University, Portland, OR.
44. Johnson, D.M. (May 2010). “Online learning versus face-to-face instruction in a project management course,” 2010 Production and Operations Management Society (POMS) Conference, Vancouver, British Columbia, CA.
45. Zhang, F., Johnson, D.M., and Sutherland, J.W. (May 2010) “GIS-based approach of identification of the optimal pulpwood-to-biofuel facility location in Michigan’s Upper Peninsula,” 2010 Production and Operations Management Society (POMS) Conference, Vancouver, British Columbia, CA.
46. Graman, G.A., Kastamo, A., and Johnson, D.M. (May 2010) “Biomass feedstock supply chains,” 2010 Production and Operations Management Society (POMS) Conference, Vancouver, British Columbia, CA.
47. Bates, K.A., Melynk, S.A., Wu, S., Flynn, B.B., and Johnson, D. (April 2010). “Is Benchmarking Destined to Fail?” ISM 95th Annual International Supply Management Conference and Educational Exhibit, San Diego, CA.
48. Johnson, D., Bohmann, L., Mattila, K., Mukherjee, A., Onder, N., and Sutherland, J. (May 2009) “Developing a Curriculum in Service Systems Engineering,” refereed paper presented at 2009 Institute of Industrial Engineers, Industrial Engineering Research Conference (IERC), Miami, FL.
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49. Johnson, D., Bohmann, L., Mattila, K., Mukherjee, A., Onder, N., and Sutherland, J. (May 2009) “Integrating a Multi-Disciplinary Program Using Concept Mapping,” 2009 Production and Operations Management Society (POMS) Conference, Orlando, FL.
50. Johnson, D., Halvorsen, K., and Solomon, B. (May 2009) “Beliefs on Climate Change and the Impact on Firms’ Operations,” 2009 Production and Operations Management Society (POMS) Conference, Orlando, FL.
51. Johnson, D., Bohmann, L., Mattila, K., Onder, N., and Sutherland, J. (November 2008) “A First Course in Service Systems Engineering” refereed paper presented at Decision Science Institute Annual Conference, Baltimore, MD.
52. Johnson, D.M., Kieckhafer, R., and Mukherjee, A. (May 2008). "A Conceptual Framework for Integrated Stochastic Modeling of Multi-Dependent Systems," refereed paper published in proceedings 2008 Production and Operations Management Society (POMS) Conference, La Jolla, CA.
53. Johnson, D.M., Graman, G.A., Bohmann, L.J., Mattila, K., Onder, N., and Sutherland, J.W., (May 2008). "Service Systems Engineering: New Course Development – Service Systems Operations," refereed paper published in proceedings 2008 Production and Operations Management Society (POMS) Conference, La Jolla, CA.
54. Johnson, D.M. and Graman, G.A. (November 2007). “Outsourcing of Non-Core Operations in Higher Education,” 38th Annual Meeting of Decision Sciences Institute, Phoenix, AZ, November 17-20, 2007, refereed conference proceedings.
55. Bohmann, L., Johnson, D., Mattila, K., Onder, N., and Sutherland, J. (September 2007) “Future Engineers: Leading the Charge in the Service Sector” refereed paper published in proceedings for ASEE North Midwest Conference, Houghton, MI.
56. Zhang, Q., Johnson, D.M., and Mihelcic, J. (September 2007) “Interdisciplinary Research for Graduate Education in Sustainability” refereed paper published in proceedings for ASEE North Midwest Conference, Houghton, MI.
57. Sorby, S.A., Bohmann, L.J., Johnson, D.M., Mattila, K.G., and Sutherland, J.W. (June 2007). “Defining a curriculum for service systems engineering using a Delphi technique,” refereed paper published in proceedings of American Society for Engineering Education conference, Honolulu, HA, June 24-28, 2007.
58. Johnson, D.M., Bohmann, L., Mattila, K., Sutherland, J., and Sorby, S. (May 2007). “Meeting the Needs of Industry: Service Systems Engineering Curriculum,” refereed paper published in proceedings of 2007 DSI Mini-Conference in Service Science, sponsored by IBM and Bentley College at Carnegie Mellon, Pittsburgh, PA, May 24-26, 2007.
59. Johnson, D.M. and Mattson, D. (May 2007). “Hospital OR Inventory Process Improvement Prior to ERP Module Implementation,” refereed paper published in proceedings of Production and Operations Management Society, 2007 POMS Conference – Dallas, TX, May 4-7, 2007.
60. Johnson, D.M. (November 2006). “Operations Management Toolbox,” refereed paper published in proceedings of 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, November 18-21, 2006.
61. Sorby, S.A., Bohmann, L.J., Drummer, T.D., Frendewey, J.O., Johnson, D.M., Mattila, K.G., Sutherland, J.W., and Warrington, R.O. (October 2006). “Defining a curriculum for service systems engineering,” IBM Service Systems Science Conference, refereed conference proceedings, October 7-8, 2006.
62. Johnson, D.M., Johnson, M.A., and Mattson, D. (November 2005) Invited, refereed paper
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“Computer Simulation As An Educational Medium For Operations Management Education”, 36th Annual Meeting of Decision Sciences Institute, San Francisco, CA, November 19-22, 2005.
63. Johnson, D.M. and Johnson, M.A. (May 2005) “Using Simulation as an Educational Alternative to Hands-On Application,” refereed paper for the 16th Annual International Production and Operations Management Society (POMS) Conference, Chicago, IL, April 29th – May 2, 2005.
64. Johnson, M.A. and Johnson, D.M. (May 2005) “Integrative Total Productive Maintenance: Lean Practices,” refereed paper published in the conference proceedings for the 16th Annual International Production and Operations Management Society (POMS) Conference, Chicago, IL, April 29th – May 2, 2005.
65. Johnson, D.M. and Nelson, P. (May 2004) “Interdisciplinary Application of Operations Management: An Educational Center” refereed paper published in conference proceedings for 15th Annual POMS Conference, Cancun, Mexico.
66. Johnson, D.M. (May 2003). "Integrated Manufacturing Initiatives in Automotive Industry," Refereed paper published in the conference proceeding for 12th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 18-22, 2003, Portland, OR.
67. Reinstein, A. and Johnson, D.M. (August 2002). "Applying Accounting Principles to the Dissolution of a Law Firm," refereed paper included in the conference proceedings for National Meeting of the American Accounting Association, San Antonio, TX.
68. Johnson, M.A. and Johnson, D.M. (May 2002). "Application of Work Group Methodologies in the Implementation of a Lean Production System," Refereed paper included in the proceedings for 11th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 19-22, 2002, Orlando, FL.
69. Reinstein, A. and Johnson, D.M. (April 2002). "Applying Accounting Principles to the Dissolution of a Law Firm," refereed paper included in the conference proceedings for Midwest Regional Meeting of the American Accounting Association, Milwaukee, WI.
70. Johnson, D.M. (July 2001). "Delivering High Quality/Low-Cost Products to the Consumer and Profits to the Shareholder: Can It Be Done In the Ecommerce Environment?" Refereed paper and presentation for Portland International Conference on Management of Engineering & Technology, co-sponsored by University of Oregon and IEEE Engineering Management Society.
71. Johnson, D.M. (May 2001). "Operational Improvement Through Student Team Assessment of Company Operations." Refereed proceeding and conference presentation for 10th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 20-22, 2001, Dallas, Texas.
72. Johnson, D.M. and Walck, C.L. (May 2001). "Integrate Environmental, Quality, and Forest Certification." Refereed conference proceedings - American Society of Quality, 55th Annual Quality Congress '01 and presentation, May 7-9, 2001, Charlotte, North Carolina.
73. Johnson, M.A. and Johnson, D.M. (1999) “Linkage of Ford Production System and QS-9000 Quality Standard.” Refereed conference proceedings for Portland International Conference on Management of Engineering and Technology ’99, Portland, OR.
74. Johnson, D.M. (1999) “Using Team Based Process as an Educational Medium for an Undergraduate Production and Operations Management Course.” Conference Proceedings for Portland International Conference on Management of Engineering and Technology ’99,
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Portland, OR. 75. Bracco, D.M. (1996) “Profile of Virtual Employee and Their Work Environment.”
International Engineering Management Conference (IEMC), IEMC ’96, Vancouver, BC, Canada
76. Bracco, D.M. (1992). “Process Value Analysis,” Engineering Society of Detroit, International Programmable Controls Conference, Detroit, MI, Cobo Center.
RESEARCH REPORTS 77. Johnson, D.M., Johnson, M.A., and Zhang, F. (December 2011). “Extended Supply Chain
Model and Assess Economic Business Viability,” part of the Improve Harvesting, Processing, and Transportation Systems (Task B) for the Forestry Biofuel Statewide Collaboration Center (FBSCC) presenting optimization and simulation models for selecting the optimal location for a biofuels facility in the upper portion of the Lower Peninsula in Michigan, USA. FBSCC work was jointly completed by Michigan Technological University and Michigan State University. Funded by the Department of Energy (DOE) through the Michigan Economic Development Corporation (MEDC).
78. Watkins, D., Frendewey, J. Graman, G.A., Johnson, D.M., Pickens, J., Solomon, B.D., Huang, H., Yin, Y.J., Jenkins, T.L., Zhang, F., Dunnack, E., Hanninen, K., Harrison, E., Kastamo, A., Lin, H. (January 2012). “Feedstock Supply Chain Models for the Frontier Renewable Resources Biofuel Facility in Kinross, MI” part of the Center of Energy Excellence (CoEE) jointly with Michigan Technological University and Michigan State University, funded by the Department of Energy (DOE) through the Michigan Economic Development Corporation (MEDC).
79. Zhang, Q., Johnson, D.M., Young, M., Helmuth, L.T. (September 2008). “Reducing the Environmental Impact of Material Conversion Process,” reporting the findings of alternative uses for waste materials either with or without further processing. Alternative waste processing technologies were evaluated as well as the tentative markets and transportation costs in as a replacement to disposal costs.
80. Gale, M.R., Sutherland, J.W., Wojick, C., Hutchins, M., Bradof, K., Froese, M., Johnson, D., and several graduate and undergraduate students, (September 2008). “Carbon Neutral Academic Quality Improvement Program (AQIP) Project,” reporting the findings on how to better integrate Michigan Tech’s sustainability goals with education and research efforts now and into the future. A computational model was applied to gain an initial understanding of the level of carbon emissions at this time.
81. Froese, R.E., Johnson, D.M., Shonnard, D.R., Miller, C.A., Miller, C.L., Norman, M.M., Koers, K., and Carothers, M. (January 2008). "Biomass Co-Firing for the Wolverine Clean Energy Venture," reporting the findings regarding the biomass inventory, biomass requirements based on different levels of co-firing, industrial marketing, and life cycle analysis for reducing greenhouse gases. Developed for Wolverine Power Cooperative, Cadillac, MI.
82. Shonnard, D.R., Zhang, Q., Johnson, D.M., Froese, R.E., Sutherland, J.W., Solomon, B.D., Whitmarsh, J.H., Waterstraut, J.R., Mártin-Garcia, A.R., Miller, C.A., Jenkins, T.L., Wright, G.J., (November 2006). “Evaluation of Low Greenhouse Gas Bio-Based Energy Technologies,” reporting the findings for a study of business feasibility of using lignocellulosic feedstock for ethanol and electricity generation through biomass gasification and biomass co-firing in the United States, United Kingdom, and Germany for Caterpillar,
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Peoria, IL. 83. Hokanson, D.R., Hand, D.W., Johnson, D.M, Mihelcic, J., Zhang, Q., Cowden, J., Czupinski,
K., Tang, J., and Troschinetz, A. (June 2005). “Clean Water for the World,” reporting the findings for a study of opportunities for water purification technologies in lesser developed rural regions for a business case study for Caterpillar, Peoria, IL.
CONFERENCE WORKSHOP 84. Bohmann, L.J., Johnson, D.M., Hill, J., Mukherjee, A., and Onder, N. (June 2010).
“Curriculum for Engineered Service Systems,” American Society of Engineering Education, Louisville, KY, three hour workshop.
85. Johnson, D.M. Bohmann, L.J., Mattila, K.G., Sutherland, J.W., Sorby, S.A., and Onder, N. (May 2007). “Curriculum Model for Service Systems,” Production and Operations Management Society, 2007 POM – Dallas, workshop presented.
BOOKS/BOOK CHAPTERS 86. Johnson, D.M., Whitmarsh, J.H., and Waterstraut, J.R., edited by Barry D. Solomon, B.D.
and Luzadis, V.A. (2009) "Cost and Financial Feasibility of Bioenergy: Regional Case Studies of Two Electric Power Technologies," Renewable Energy From Forest Resources in the United States, Taylor & Francis, Routledge Press, Great Britain, pp. 213-237.
87. Johnson, D.M., edited by Barry D. Solomon, B.D. and Luzadis, V.A. (2009) "Market Analysis and Considerations for Alternative Energy Technologies," Renewable Energy From Forest Resources in the United States, Taylor & Francis, Routledge Press, Great Britain, pp. 28-48.
88. Training Virtual Associates, Chapter 18.3, The Technology Management Handbook. Boca Raton, FL: CRC Press LLC, 1998.
PRESENTATIONS AND PROFESSIONAL ACTIVITIES 89. Nottingham, Q., Johnson, D.M., and Russell, R.S. (2017) Multi-Year Model Predicting
Patient Satisfaction Based on Wait Time, presented at Production and Operations Management Society Conference, Seattle, WA. Invited presentation.
90. Zhang, F., Johnson, D.M., and Johnson, M.A. (2016) An Optimization Model for Determining Biorefinery Size and Location, to be presented at Decision Sciences Conference, Austin, TX.
91. Johnson, D.M., Russell, R., and Nottingham, Q. (2016) Multi-Year SEM Model Predicting the Impact of Behavior Attributes on Overall Patient Satisfaction, presented at Production and Operations Management Society Conference, Orlando, FL. Invited presentation.
92. White, S., Russell, R., and Johnson, D.M. (2016) A Decision Support System Analyzing Patient Satisfaction Surveys, presented at Production and Operations Management Society Conference, Orlando, FL.
93. Johnson, D.M. (2016) Accreditation Standards Integrated with Academic Unit Operations/Strategy, presented at Production and Operations Management Society Conference, Orlando, FL.
94. Johnson, D.M., Russell, R., and White, S. (2015) Multi-Year Multivariate Modeling of Service Quality and Patient Satisfaction, presented at Production and Operations Management Society, Washington, DC.
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95. Johnson, D.M. and Wanless, L. (2015) Student Facilitated Learning in Project Management: A Case Study, presented at Production and Operations Management Society, Washington, DC.
96. Johnson, D.M., Russell, R., and White, S. (2014) Modeling Healthcare Service Quality to Predict Patient Satisfaction: A Case Study, presented at Decision Sciences Institute Conference, Tampa, FL.
97. Johnson, D.M., Russell, R., and White, S. (2014) Analyzing Patient Satisfaction Surveys for Process Improvement, presented at 2014 Production and Operations Management Society (POMS) Conference, Atlanta, GA.
98. Johnson, D.M. and Russell, R. (2013) Patient perceptions of quality, presented at 2013 Production and Operations Management Society (POMS) Conference, Denver, CO.
99. Johnson, D.M. (2013) Experiential learning: a case of advanced project management presented at 2013 Production and Operations Management Society (POMS) Conference, Denver, CO.
100. Johnson, D.M., Froese, R., Zhang, F. (2012) Woody forest residue supply chain for biofuels, presented at 2012 Production and Operations Management Society (POMS) Conference, Chicago, IL.
101. Johnson, D.M., Zhang, F., Harrison, E.J., and Hanninen, K. (November 2011) “Comparative Review of Biomass Supply Chains,” presented at 2011 Decision Sciences Institute Conference, Boston, MA.
102. Graman, G.A. and Johnson, D.M. (November 2011) “Modeling the Operations Strategy for Outsourcing of Non-Core Operations in Institutions of Higher Education,” presented at 2011 Decisions Sciences Institute Conference, Boston, MA.
103. Johnson, D.M. (May 2011) Woody Biomass Supply Chain and Infrastructure for the Biofuels Industries, presented at the Sloan Industry Studies Association Conference, May 31-June 2, 2011.
104. Zhang, F., Johnson, D.M., Johnson, M.A., and Sutherland, J.W. (May 2011) Sustainable Mobility via a Biomass Supply Chain for Biofuel Production, presented at the 2011 Industrial Engineering Research Conference (IERC), Reno, NV.
105. Zhang, F., Handler, R., Johnson, D.M., and Shonnard, D.R. (May 2011) Comparative Analysis of Life Cycle Greenhouse Gas Emissions of Supply Chains for Biofuel and Fossil Fuel Production, presented at 2011 Production and Operations Management Society (POMS) Conference, Reno, NV.
106. Johnson, D.M. (May 2011) Integrating Sustainability Through Application and Research in a Graduate OM Course, presented at the 2011 Production and Operations Management Society (POMS) Conference, Reno, NV.
107. Graman, G.A., Kastamo, A.P., and Johnson, D.M. (November 2010). “A proposed closed-loop supply chain model for cellulosic ethanol from woody biomass,” presented at 4th International Conference on Business and Sustainability, sponsored by Portland State University, Portland, OR.
108. Johnson, D.M. (May 2010). “Online learning versus face-to-face instruction in a project management course,” 2010 Production and Operations Management Society (POMS) Conference, Vancouver, British Columbia, CA.
109. Zhang, F., Johnson, D.M., and Sutherland, J.W. (May 2010) “GIS-based approach of identification of the optimal pulpwood-to-biofuel facility location in Michigan’s Upper Peninsula,” 2010 Production and Operations Management Society (POMS) Conference,
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Vancouver, British Columbia, CA. 110. Graman, G.A., Kastamo, A., and Johnson, D.M. (May 2010) “Biomass feedstock supply
chains,” 2010 Production and Operations Management Society (POMS) Conference, Vancouver, British Columbia, CA.
111. Froese, R., Miller, C., Shonnard, D., Koers, K., and Johnson, D.M. (October 2009) “Can forest biomass “clean” coal in the Great Lakes States?” Society of American Foresters 2009 National Conference, Orlando, FL.
112. Johnson, D., Bohmann, L., Mattila, K., Mukherjee, A., Onder, N., and Sutherland, J. (May 2009) “Developing a Curriculum in Service Systems Engineering,” refereed paper presentation at 2009 Institute of Industrial Engineers, Industrial Engineering Research Conference (IERC), Miami, FL.
113. Johnson, D., Bohmann, L., Mattila, K., Mukherjee, A., Onder, N., and Sutherland, J. (May 2009) “Integrating a Multi-Disciplinary Program Using Concept Mapping,” refereed paper presentation at 2009 Production and Operations Management Society (POMS) Conference, Orlando, FL.
114. Johnson, D., Halvorsen, K., and Solomon, B. (May 2009) “Beliefs on Climate Change and the Impact on Firms’ Operations,” refereed paper presentation 2009 Production and Operations Management Society (POMS) Conference, Orlando, FL.
115. Johnson, D.M. and Johnson, M.A. (February 2009) “White Paper Describing a Michigan Tech Veterans Engineering Resource Center (VERC).” Washington, DC: Veterans Health Administration, VISN 12.
116. Johnson, D., Bohmann, L., Mattila, K., Onder, N., and Sutherland, J. (November 2008) “A First Course in Service Systems Engineering” refereed paper presentation for Decision Science Institute Annual Conference, Baltimore, MD.
117. Johnson, D.M. (November 2008) “Sustaining Corn Ethanol As a Viable Fuel” research presentation presented at Decision Science Institute Annual Conference, Baltimore, MD.
118. Johnson, D.M. (November 2008) “Balancing Business, Economic, and Societal Dimensions in Biomass Alternative Energy Technology Decisions,” invited panelist, Sloan Industry Studies, Conference on Social Dimensions of Biofuels, host – University of Illinois – Urbana-Champaign, November 6-7, 2008.
119. Bohmann, L., Johnson, D., Mattila, K., Onder, N., and Sutherland, J. (June 2008) “Designing a First Course in Service Systems Engineering” 2008 ASEE Conference, Pittsburgh, PA, poster presentation.
120. Johnson, D.M., Kieckhafer, R., and Mukherjee, A. (May 2008). "A Conceptual Framework for Integrated Stochastic Modeling of Multi-Dependent Systems," refereed paper presentation at 2008 Production and Operations Management Society (POMS) Conference, La Jolla, CA.
121. Johnson, D.M., Graman, G.A., Bohmann, L.J., Mattila, K., Onder, N., and Sutherland, J.W., (May 2008). "Service Systems Engineering: New Course Development – Service Systems Operations," refereed paper presentation at 2008 Production and Operations Management Society (POMS) Conference, La Jolla, CA.
122. Gale, M.R., Sutherland, J.W, Wojick, C., Hutchins, M., Bradof, K., Froese, R., Needham, M., Johnson, D., and a number of graduate students, (April 2008). “Carbon Footprint Assessment and Reduction: A Driver of Research Collaborations and Curriculum Innovation at Michigan Tech,” April 12, 2008, NCA AQIP Conference, Chicago, IL.
123. Johnson, D.M. and Graman, G.A. (November 2007). “Outsourcing of Non-Core
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Operations in Higher Education,” 38th Annual Meeting of Decision Sciences Institute, Phoenix, AZ, November 17-20, 2007, refereed research presentation.
124. Johnson, D., Bohmann, L., Mattila, K., Onder, N., and Sutherland, J. (November 2007) “Update on Service Systems Engineering Curriculum – One Year Later” 38th Annual Meeting of Decision Sciences Institute, Phoenix, AZ, November 17-20, 2007, refereed research presentation.
125. Bohmann, L., Johnson, D., Mattila, K., Onder, N., and Sutherland, J. (October 2007) “Educating Students for the Service Economy” refereed presentation for IBM Frontiers in Service Science, San Francisco, CA.
126. Bohmann, L., Johnson, D., Mattila, K., Onder, N., and Sutherland, J. (September 2007) “Future Engineers: Leading the Charge in the Service Sector” refereed presentation for ASEE North Midwest Conference, Houghton, MI.
127. Zhang, Q., Johnson, D.M., and Mihelcic, J. (September 2007) “Interdisciplinary Research for Graduate Education in Sustainability” refereed presentation for ASEE North Midwest Conference, Houghton, MI.
128. Sorby, S.A., Bohmann, L.J., Johnson, D.M., Mattila, K.G., and Sutherland, J.W. (June 2007). “Defining a curriculum for service systems engineering using a Delphi technique,” refereed presentation for ASEE Conference, Honolulu, HA.
129. Johnson, D.M., Bohmann, L., Mattila, K., Sutherland, J., Onder, N. and Sorby, S. (May 2007). “Meeting the Needs of Industry: Service Systems Engineering Curriculum,” 2007 DSI Mini-Conference in Service Science, sponsored by IBM and Bentley College at Carnegie Mellon, Pittsburgh, PA, May 24-26, 2007, refereed presentation.
130. Johnson, D.M. and Mattson, D. (May 2007). “Hospital OR Inventory Process Improvement Prior to ERP Module Implementation,” Production and Operations Management Society, 2007 POM – Dallas, TX, refereed presentation.
131. Bohmann, L., Johnson, D.M., Mattila, K., Sutherland, J., Onder, N. and Sorby, S. (February 2007). “Service Systems Engineering Curriculum,” 2007 IBM Frontiers in Service Conference, sponsored by IBM, San Francisco, CA, October 4-7, 2007, refereed presentation accepted.
132. Johnson, D.M. (November 2006). “Operations Management Toolbox,” refereed presentation at 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, November 18-21, 2006.
133. Sorby, S.A., Bohmann, L.J., Drummer, T.D., Frendewey, J.O., Johnson, D.M., Mattila, K.G., Sutherland, J.W., and Warrington, R.O. (October 2006). “Defining a curriculum for service systems engineering,” IBM Service Science, Management and Engineering (SSME) Conference, poster session October 7-8, 2006.
134. Johnson, D.M., Johnson, M.A., and Mattson, D. (November 2005) Invited presentation “Computer Simulation As An Educational Medium For Operations Management Education”, 36th Annual Meeting of Decision Sciences Institute, San Francisco, CA, November 19-22, 2005.
135. Johnson, D.M. and Johnson, M.A. (May 2005) “Using Simulation as an Educational Alternative to Hands-On Application,” refereed presentation at the 16th Annual International Production and Operations Management Society (POMS) Conference, Chicago, IL, April 29th – May 2, 2005.
136. Johnson, M.A. and Johnson, D.M. (May 2005) “Integrative Total Productive Maintenance: Lean Practices,” refereed presentation at the 16th Annual International
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Production and Operations Management Society (POMS) Conference, Chicago, IL, April 29th – May 2, 2005.
137. Johnson, D.M. and Nelson, P. (May 2004) “Interdisciplinary Application of Operations Management: An Educational Center” refereed conference presentation 15th Annual POMS Conference, Cancun, Mexico.
138. Johnson, D.M. (May 2003). "Integrated Manufacturing Initiatives in Automotive Industry," Refereed conference presentation for 12th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 18-22, 2003, Portland, OR.
139. Johnson, M.A. and Johnson, D.M. (May 2002). "Application of Work Group Methodologies in the Implementation of a Lean Production System," Refereed conference presentation for 11th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 19-22, 2002, Orlando, FL.
140. Johnson, D.M. (March 2002). “Operational Improvement Through Student Team Assessment of Company Operations “, Keynote speaker at 2nd Congreso Internacional de Ingeniería Industrial “Evolucion Con Visa Global“, Instituto Technologico, de Ciudad Madero, 14 Marco de 2002.
141. Johnson, D.M. (July 2001). "Delivering High Quality/Low-Cost Products to the Consumer and Profits to the Shareholder: Can It Be Done In the Ecommerce Environment?" Refereed conference presentation for Portland International Conference on Management of Engineering & Technology, co-sponsored by University of Oregon and IEEE Engineering Management Society.
142. Johnson, D.M. (May 2001). "Operational Improvement Through Student Team Assessment of Company Operations." Refereed conference presentation for 10th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers, May 20-22, 2001, Dallas, Texas.
143. Johnson, D.M. and Walck, C.L. (May 2001). "Integrate Environmental, Quality, and Forest Certification." Refereed presentation at the American Society of Quality, 55th Annual Quality Congress '01 and presentation, May 7-9, 2001, Charlotte, North Carolina.
144. Johnson, D.M. (2001). “Going It On Your Own – The Joys of Business Ownership,” SBE Brown Bag Lunch, Presidential Council of Alumnae (PCA), April 18, 2001.
145. Johnson, D.M. (2001). “Applied Principal Components Analysis and Robust Regression Modeling the Effects of Business Performance After Completion of QS-9000: An Empirical Study,” 2001 SBE Scholarship Seminar Series, March 1, 2001.
146. Johnson, D.M. and Walck, C.L. (September 2000). “Integrate Environmental, Quality, and Forest Certification,” Invited presentation at Forest Certification Conference, sponsored by Forest Product Society, Michigan Society of American Foresters, and The Wildlife Society, Sault Ste. Marie, MI.
147. Johnson, D.M., “What’s Happening with Quality?” 2000 SBE Scholarship Seminar Series, January 20, 2000.
148. Taylor, A. and Johnson, D.M. (1997). “Uses of Activity-Based Management in Process Cost: Chrysler Corporation Case Study,” Presented at Continuing Education for Management Consulting for the Michigan Association of Certified Public Accountants, Dearborn, MI.
149. Bracco, D.M. (1996). “Financial Statements for Internal Use Only.” Presented at Small
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Practitioners Conference for the Michigan Association of Certified Public Accountants, Grand Rapids, MI.
150. Bracco, D.M. (1996). "Internal Financial Statements." Presented at Winter Accounting and Auditing Conference for the Michigan Association of Certified Public Accountants, Troy, MI.
151. Bracco, D.M. (1993). “Process Value Analysis,” Presentation for the Macomb County Chapter of the Institute of Management Accountants, Warren, MI.
152. Bracco, D.M. (1993). “Is Training the Way to Quality Improvement?” HR & Benefits Advisor, Chicago, IL: Grant Thornton.
153. Bracco, D.M. (1992). “Measuring Upstream Quality Costs,” A Tutorial for the American Society for Quality/Engineering Society of Detroit Quality Concepts Conference, Auburn Hills: Chrysler Technology Center, 4-hour presentation.
154. Bracco, D.M. and Burns, G. (1992). “Total Quality Management,” Presentation for the Association of General Contractors, Columbus, OH.
155. Cantwell, M. and Bracco, D.M. (1992). “Supply Chain Management,” Manufacturing Issues, Chicago, IL: Grant Thornton.
156. Bracco, D.M. (1992). “Targets for Excellence: Five Years Later,” Presentation for Society of Manufacturers Representatives, Bloomfield Hills, MI.
157. Bracco, D.M. (1992). “Cost of Quality and Process Value Analysis: Improving Your Bottom Line,” Presentation for APICS – Society for Enterprise Management – Detroit Chapter, Southfield, MI.
158. Bracco, D.M. (1992). “TQM: The State of Michigan,” HR & Benefits Advisor, Chicago, IL: Grant Thornton.
159. Bracco, D.M. (1992). “Total Quality Management for Service Areas,” Presentation for the Macomb County Chapter of the Institute of Management Accountants, Warren, MI.
160. Bracco, D.M. (1991). “Targets: Supplier Continuous Improvement,” published in Actionline, Southfield, MI: AIAG.
161. Bracco, D.M. and Cantwell, M. (1991). “Putting Quality Into Action,” Manufacturing Insights, Chicago, IL: Grant Thornton.
162. Bracco, D.M. (1991). “Continuous Improvement: A Key in Manufacturing Success,” Manufacturing Insights, Chicago, IL: Grant Thornton.
TRAINING MANUALS FROM CONSULTING ACTIVITIES 163. Training Manual – Accounting Overview, Entrepreneurial Training, funded by the
Michigan Economic Development Grant, Michigan Entrepreneurial Enterprise Network, August 2003.
164. Training Manual - ISO 9001:2000 Overview, one-day training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University, 2001.
165. Training Manual - QS-9000 Overview, one-day training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University, 2001.
166. Training Manual - QS 9000 Implementation, three-day training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University, 2000.
167. Training Manual - Quality Audits, two-day training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University, 2000.
168. Training Manual – Quality System Documentation for QS-ISO 9000, three-day training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University,
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1999. 169. Training Manual – QS-9000 Internal Quality Audits and Corrective Action, three-day
training program for UAW Certified Quality Specialist, Detroit, MI: Wayne State University, 1999.
170. Training Manual - Internal Quality Audits-QS-9000, two-day training program, Plymouth, MI: Competitive Advantage, 1998.
171. Training manual – QS-9000-ISO 9001 Overview, one-day training program, Detroit, MI: Wayne State University, 1998.
172. Training manual – ISO 9001 Overview, one-half day training program, Detroit, MI: Wayne State University, 1998.
173. Training manual – Total Quality Management, one-half day training program, Plymouth, MI: Competitive Advantage, 1998.
174. Training manual – Process Mapping: Concepts, Tools, and Application, one-day training program, Plymouth, MI: Competitive Advantage, 1998.
175. Training manual – Introduction to Facilitation Skills, one-day training program, Plymouth, MI: Competitive Advantage, 1998.
176. Training manual - Working Capital Management, one-day training program, Troy, MI: Walsh College, 1998.
177. Training manual – Capital Budgeting Process, one-day training program, Troy, MI: Walsh College, 1998.
178. Training manual – Introduction to Financial Analysis, one-day training program, Plymouth, MI: Competitive Advantage, 1997.
179. Training manual – Project Management Tools and Techniques, 2-day training program, Plymouth, MI: Competitive Advantage, 1996, 1998R.
CONSULTING Ford UAW Certified Quality Specialist Program for Quality Representatives, Wayne State
University Professional Development Division - Conduct training for UAW employees in quality audits, QS-9000/ISO 9001 internal auditing, quality documentation development, and benchmarking. (1997-2002)
DCT, Inc. through Macomb Industrial Network - Training/consulting in the use of Failure Mode and Effects Analysis (FMEA) and Systematic Problem Solving. (1999-00)
Ford Motor Company Fairlane Training and Development Center - Conduct training/consulting on project management theory/application and Microsoft Project 98. (1995-2001)
Ford Motor Company Vehicle Operations Program Management - Facilitation of project management analysts in the integration of computer technology and project management application. (1999-2000)
Johnson Controls Automotive Systems Group, Plymouth, MI (through the PCI Group) - Evaluation of the advanced quality planning process and identification for improvements when interacting with the supply chain. (1998)
Detroit Edison, Detroit, MI - Process mapping-business process redesign in the Controller's Organization. (1998)
Detroit Edison, Detroit, MI - Development of a project management process to include training and consulting with the new project managers. (1998)
General Motors Acceptance Corporation (GMAC), Southfield, MI - Development of a
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project management process to include training and consulting with the new project managers. (97-99)
General Motors Insurance Corporation (MIC), Southfield, MI - Development of a project management process to include training and consulting with the new project managers (97-9)
Starr Hydraulics, Warren, MI - Operating procedure development and implementation of business-operating procedures and practices including development of all documentation. Reduced collection of account receivables for 85 days to 45 days within 3 months. (94-95)
RESEARCH IN PROGRESS Submitted to Journals and Under Active Review/Revision Sanders, N.R. and Johnson, D.M. (2017) “The Cycle of Dynamic Capability Development”
Academy of Management Review, under revision for resubmit. Russell, R., Johnson, D.M., and Nottingham, Q. (2017) “The effect of waiting time on patient
perceptions of care quality,” Quality Management Journal, to be submitted for special issue on health care quality management, under revision for resubmission.
Nottingham, Q., Johnson, D.M., and Russell, R. (2017) “Comparative analysis of predictors of patient experience in diverse medical clinics,” International Journal of Operations and Production Management, under review.
Working Papers Johnson, D.M. (2017) Accreditation Standards and Integrated Management Systems for
Academic Unit Operations/Strategy, work in progress, to be submitted to Journal of Management Education.
Fellowship Nomination Johnson, D.M. (2005), Sloan Industry Studies Fellowship, Standard of Living and Economic
Performance Program, Alfred P. Sloan Foundation, $45,000. Nominated by Dr. David Reed, Provost. Initiated as Affiliate of Sloan Industry Studies Centers.
Accepted and Funded Grants Johnson, D.M. (April 2014), “Patient Centered Outcomes Research,” Michigan Tech
Research Excellence Fund (REF) Scholarship and Creativity Grant, $7,600. Naber, J., Weaver, W., Johnson, D.M., Allen, J. (April 2010), “Development of a Combined
Heat and Power Research Test Bed,” Michigan Tech Research Excellence Fund (REF) Infrastructure Grant, $35,000.
Shonnard, D.R., Froese, R., Johnson, D.M., and Lautala, P. (June 2009), Forestry Biofuel Statewide Collaboration Center, Michigan Economic Development Corporation and Department of Energy, $792,355. Johnson funded one PhD student in Mechanical Engineering.
Sutherland, J.W., Johnson, D.M., Pickens, J., Graman, G., Frendewey, J., and Solomon, B.D. (May 2009), Feedstock Supply Chain Model for Frontier Renewable Energy, Center of Energy Excellence, Michigan Economic Development Corporation, $385,000, for two years. Johnson funding two Ph.D. graduate students, one on full stipend and one on partial. Funded several MBA students on an hourly basis.
Zhang, Q., Johnson, D.M., Young, M., and Helmuth, L.T. (2008), “Reducing the Environmental Impact of Material Conversion Process,” funded by Dow Corning, $5,000. Johnson funded one undergraduate student.
Froese, R. (PI), Johnson, D. (Co-PI), and Shonnard, D. (Co-PI), (September 2007) “Biomass Co-Firing for the Wolverine Clean Energy Venture,” funded by Wolverine Power
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Cooperative, Cadillac, MI, $84,000. Johnson funded several students from SBE. Shonnard, D. (PI), Sutherland, J. (Co-PI), Froese, R. (Co-PI), Johnson, D. (Co-PI), and
Zhang, Q. (Co-PI), (August 2006) “Evaluation of Low Greenhouse Gas Bio-Based Energy Technologies” Project extension for Caterpillar, Peoria, IL, $30,000. Johnson funded one MSBA – Graduate Research Assistant.
Shonnard, D. (PI), Sutherland, J. (Co-PI), Froese, R. (Co-PI), Johnson, D. (Co-PI), and Zhang, Q. (Co-PI), (January 2006) “Evaluation of Low Greenhouse Gas Bio-Based Energy Technologies” proposal for Caterpillar, Peoria, IL, $150,000. Johnson funded one MSBA – Graduate Research Assistant and one undergraduate for summer support.
Mihelcic, J. (Co-PI), Hand, D. (Co-PI), Johnson, D.M. (Co-PI), and Hokanson, D. (PI), (January 2005), “Clean Water for the World” for Caterpillar, Peoria, IL, $150,000. Johnson funded two MSBA Graduate Research Assistants.
Johnson, D.M. (December 2001) 2001-2 Submission for MTU Faculty Scholarship Grant, project title, "Integrating Quality, Environmental, Lean Manufacturing, and E-commerce Initiatives - Phase II." Conduct a survey of hourly and union employment at selected automotive suppliers to discover their understanding of how management initiatives affect business performance. A comparative analysis of management and employees' views will be addressed. Grant approved for $2,000 on February 1, 2002.
Johnson, D.M. (December 2000) 2000-1 Submission for MTU Faculty Scholarship Grant, project title, "Integrating Quality, Environmental, Lean Manufacturing, and E-commerce Initiatives". Conduct a survey of automotive suppliers to identify links between management initiatives and business performance through the development of a statistically significant model. Amount of grant $3,000. Grant awarded - January 2001.
Johnson, D.M. (December 1999) 1999-2000 Submission for MTU Faculty Scholarship Grant, project title, "Business Performance Improvement After the Completion of QS-9000". Conduct a survey of companies who have completed QS-9000 registration and how it has impacted selected organizational variables and link to operational performance. Grant approved for $3,500 on January 22, 2000.
Donation Funding Donation for funding research associated e-Commerce activities in the automotive industry
for $500 (2002). INSTRUCTIONAL ACTIVITIES - SBE and Engineering Courses Taught BA 214 - Managerial Statistics I OSM 3000 (BA 3610) - Principles of
Operations Management (taught face-to-face and online)
OSM 3200 (BA 3620) – Project Management
OSM4650 - Six Sigma Fundamentals BA 2100 – Managerial Statistics BA 2110 – Quantitative Problem
Solving BA 2310 - Managerial Accounting BA 3700 – Organizational Behavior
BA 4630 – Operations Strategy BA 4700 – Business Policy BA 4950 – CenTILE Projects BA 4990 - Advanced Operations Mgmt. BA 5610 – Operations and Quality
Mgmt. BA 5630 – Operations Strategy BA 5650 – Project Management (taught
face-to-face and online) BA5710 – Business and Corporate
Strategies BUS1100 Introduction to Business
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ENT3964 – Project Management – Enterprise Module (taught face-to-face and online)
OSM3600 Procurement and Supply Management
OSM4200 Advanced Project Management
ENG/ SSE4300 – Engineering Project Management (taught online)
MEEM4650 – Quality Engineering MEEM4655 – Production Planning MEEM5650 – Advanced Quality
Engineering MEEM5680 – Optimization 1 (taught
face-to-face and online)
New Courses Developed BA 4630 Manufacturing Strategies
(accepted 9/00) BA 4950 CenTILE Projects (4/02) BA 4990 Advanced Operations
Management (11/02) BA 5610 Operations and Quality
Management (9/06) BA 5650 Project Management (05/08) BA5630 Operations Strategy (1/05) ENT3964 Project Management Module OSM3600 Procurement and Supply
Management (09/14) OSM4200 Advanced Project
Management (1/11) SSE2100 Introduction to Service
Systems Engineering (5/07) SSE4300 Project Planning and
Management for Engineers (08/08)/ENG4300 Engineering Project Management
General Education Courses UN 1001 Perspectives on Inquiry: Why Should I Care About Quality? (New course-F 2000) UN 1001 Perspectives on Inquiry: Is The World Flat? (New course-Fall 2006) Other Courses: Production and Operations Management Managerial Accounting (grad &
undergrad) Financial Accounting (grad &
undergrad)
Cost Accounting Intermediate Accounting Managerial Finance
Short Courses: Process Mapping: Concepts, Tools, and
Applications Failure Mode and Effects Analysis Root Cause and Decision Analysis
(Problem Solving course) ISO 9001 Overview General Motors Leadership Skills:
Business Side of Leadership (Finance & Industrial Engineering Applications)
Manufacturing Strategy Using Computer Simulation
Benchmarking Project Management
Financial Fundamentals at GM Microsoft Project QS-9000-ISO 9001 Overview Statistical Process Control Quality System Implementation Quality System Documentation Global Information Management Internal Quality Audits - QS-9000 Introduction to Facilitation Skills Total Quality Management Overview Introduction to Financial Analysis Value Analysis-Value Engineering
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CenTILE Project Funding Johnson, D. M. (September 2004), Obtained funding for a CenTILE Project for marketing
research/program development for MTU Alumni Student Recruitment efforts, $2,000. Johnson, D.M. (January 2004), Obtained funding for a CenTILE Project for marketing
research/evaluation for Black Bear Entertainment for Mt. Bohemia and Porcupine Mountains, $7,500
Johnson, D.M. (January 2004), Obtained funding for a CenTILE Project for marketing research for Main Street Calumet, $5,000.
Accepted and Funded Educational Grant Johnson, D.M. (PI), Min, J. (Co-PI), (2009) Support EcoCAR Challenge Year Two 2009-
2010 Communications Outreach/Marketing Graduate Fellowship, Sponsored by the American Society for Engineering Education (ASEE), $21,666 to fund one MBA student.
Johnson, D.M. (March 2007). Award $500 for instructional innovative teaching, funding for three online courses in Blackboard/WebCT to integrate technology into operations management and project management courses at the graduate and undergraduate level. Funded by the Michigan Tech CTLFD.
Sorby, S. (PI), Johnson, D.M. (Co-PI), Bohmann, L. (Co-PI), Mattila, K. (Co-PI), Sutherland, J. (Co-PI). (January 2006) Proposal titled “Implementing a Curriculum for Service Sector Engineering,” National Science Foundation Division of Undergraduate Education-Course, Curriculum, and Laboratory Improvement (CCLI) – Phase 2, $601,294, funded starting October 1, 2006 until September 30, 2010.
Nelson, Paul (PI), Johnson, Dana (Co-PI), Lekvin, Brent (Co-PI), and Lumsdaine, Ed (Co-PI), (March 2003) The Development of a Curriculum for Graduate Studies in Entrepreneurship, funding by Michigan Entrepreneurship Education Network from the Michigan Economic Development Corporation, $95,000. The curriculum linked with CenTILE and the Michigan Tech Enterprise Park/Smart Zone Program.
Johnson, D.M. (March 2001) 2000-1 Submission for MTU Faculty Development Grant accepted for $750, to attend lean manufacturing training at Ford Motor Company. Content to be used to expand existing operations management curriculum. Funded by the Michigan Tech CTLFD.
UNIVERSITY SERVICE ACTIVITIES School of Business and Economics 2017-2018 Chair and Member, Ad Hoc External Affairs Committee Advisor, Student Chapter of the American Society for Engineering Management (ASEM) Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management 2016-2017 Chair and Member, Ad Hoc External Affairs Committee Chair and Member, Faculty Search, Supply Chain/Operations Management Member, Research Committee Advisor, Student Chapter of the American Society for Engineering Management (ASEM) Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management
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2015-2016 Chair and Member, Ad Hoc, Business Statistics Committee Chair and Member, Research Committee Advisor, Student Chapter of the American Society for Engineering Management (ASEM) SBE - PCA Nomination Committee Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management 2014-2015 Chair and Member, Ad Hoc, Business Statistics Committee Chair and Member, Research Committee Member, Tenure, Promotion and Reappointment Committee (through April 2015) Advisor and Founder, Student Chapter of the American Society for Engineering Management
(ASEM) at Michigan Tech Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management 2013-2014 Member, Research Committee Member, Ad Hoc, Statistics Committee PCA Nomination Committee Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management 2012-2013 Member, Tenure, Promotion and Reappointment Committee (through April 2013) Chair and Member, Undergraduate Program Committee Chair and Member, Ad Hoc, Business Statistics Committee Lead Faculty, BS in Engineering Management and BS in Management with concentration in
Supply Chain and Operations Management 2011-2012 Member, Tenure, Promotion and Reappointment Committee (through April 2013) Chair and Member, Research Committee Chair and Member, Ad Hoc, Business Statistics Committee PCA Nomination Committee Lead Faculty, BS in Management with concentration in Supply Chain and Operations
Management 2010-2011 Chair and Member, Research Committee Member, Tenure, Promotion and Reappointment Committee (through April 2013) Member, Dean’s Evaluation Committee PCA Nomination Committee Lead Faculty, BS in Management with concentration in Supply Chain and Operations
Management 2009-2010 Member, Research Committee Member, Undergraduate Program Committee Member, Search Committee for Economics Tenured Track and Lecturer Positions
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PCA Nomination Committee 2008-9 Chair, Ad Hoc MBA Committee Member, Ad Hoc Research Committee Member, Ad Hoc IT Committee PCA Nomination Committee 2007-8 Chair, SBE Dean Search Committee (Fall 2007) Ad Hoc Committee, PCA & Academy of Management PCA Nomination Committee 2006-7 Chair, SBE Dean Search Committee (Spring 2007) Chair, Undergraduate Program Committee (Fall 2006) SBE Ad Hoc Research Awards Committee Advisor, Phi Beta Lambda, business professional organization
o Arranged annual company visits – St. Paul/Minneapolis area 2005-6 Director, Master of Science in Business Administration (MSBA) Member of SBE Graduate Committee, Ex-Officio Member of External Affairs Committee
o OWB and OMB Scholarship Selection Committee o Annual Alumni Event
Advisor, Phi Beta Lambda, business professional organization o Arranged annual company visits - Wisconsin
Advisor, MSBA Council (organization founder) 2004-5 Co-Director, Master of Science in Business Administration (MSBA) Lead Co-Director, Center for Technological Innovation, Leadership, and Entrepreneurship
(CenTILE) Member of SBE Graduate Committee Member of SBE External Affairs Committee
o OWB and OMB Scholarship Selection Committee Advisor, Phi Beta Lambda, business professional organization
o Arranged annual company visits Advisor, MSBA Council Participated in Fall 2004 Student Open House for U.P. students – recruitment event Faculty member - Center for Technological Innovation, Leadership and Entrepreneurship
(CenTILE) 2003-4 Lead Co-Director, Center for Technological Innovation, Leadership, and Entrepreneurship
(CenTILE) Member of SBE Curriculum Committee Member of SBE External Affairs Committee
o OWB and OMB Scholarship Selection Committee Advisor, Phi Beta Lambda, business professional organization
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o Arranged annual company visits Participated in Fall 2003 Student Open House for U.P. students – recruitment event 2002-3 Member of SBE Curriculum Committee Member of SBE External Affairs Committee
o OWB and OMB Scholarship Selection Committee Faculty Coordinator - School of Business and Economics Business Technology Advisor
Group Board Advisor, Phi Beta Lambda, business professional organization
o Arranged annual company visits Advisor, Entrepreneurs and Inventors Club (organization co-founder) Faculty member affiliated with CenTILE Participated in Touch the Future 2003, Hosted by the Copper Country Intermediate School
District, An 8th Grade Career Awareness Day, Rozsa Center, March 2003 2001-2 Member of SBE Strategic Planning Committee
MBA subcommittee (2002) Member of SBE External Affairs Committee
OWB and OMB Scholarship Selection Committee Faculty Coordinator - School of Business and Economics Business Technology Advisor
Group Board (BTAG) Advisor, Entrepreneurs and Inventors Club Advisor, Phi Beta Lambda, business professional organization Faculty member affiliated with CenTILE 2000-1 Member of SBE External Affairs Committee
o OWB and OMB Scholarship Selection Committee Faculty Coordinator - School of Business and Economics Business Technology Advisor
Group Board Member of SBE Instructional Resources Committee (IRC)
IRC curriculum subcommittee IRC technological-based classroom subcommittee - key liaison with Student Advisory
Council Advisor and Key Organizer for Entrepreneurs and Inventors Club - (March 2001 - 2002) Advisor, Phi Beta Lambda, business professional organization 1999-2000 Member of SBE External Affairs Committee
o OWB and OMB Scholarship Selection Committee Advisor, Phi Beta Lambda, business professional organization University 2017-2018 Inter-School Tenure and Promotion Committee Co-Director & Member, Women in Science and Engineering (WISE) Member, Research Excellence Grant – SCG proposal review team
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Member, Diversity Council Member, Women’s Apparel Advisory Committee, Auxiliary Services Member, Sustainable Futures Institute (SFI) Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club 2016-2017 Co-Director & Member, Women in Science and Engineering (WISE) Member, Research Excellence Grant – SCG proposal review team Member, Diversity Council Member, Women’s Apparel Advisory Committee, Auxiliary Services Member, Sustainable Futures Institute (SFI) Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club 2015-2016 Member, Merchandising Manager Search Committee Judge for Undergraduate Expo 2016, April 2016 Member, Women’s Apparel Advisory Committee, Auxiliary Services Member, Sustainable Futures Institute (SFI) Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Member, Women in Science and Engineering (WISE) Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Judge for Winter Carnival Statues 2014-2015 2015 – Delta Zeta 40th Reunion Committee Judge for Undergraduate Expo 2015, April 2015 Career Clothing Advisory Committee, Auxiliary Services Reviewer, Research Excellence Fund Applications, April 2015 Judge for Undergraduate Expo 2015, April 2015 Member, Sustainable Futures Institute (SFI)
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Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Member, Women in Science and Engineering (WISE) Judge for Winter Carnival Residence Hall Statues Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Judge for Winter Carnival Statues 2013-2014 Campus Campaign Committee – Michigan Tech Fund Member, Sustainable Futures Institute (SFI) Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Member, Women in Science and Engineering (WISE) Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Michigan Tech Women’s Center Court Club (3Cs) 2012-2013 Campus Campaign Committee – Michigan Tech Fund Judge for Undergraduate Expo 2013, April 2013 Member, Sustainable Futures Institute (SFI)
Woods-To-Wheels (W2W) Graduate Enterprise Committee Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Member, Women in Science and Engineering Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Michigan Tech Women’s Center Court Club (3Cs) 2011-2012 SFHI Ad Hoc Reviewer for Transportation and Water Related Searches Campus Campaign Committee – Michigan Tech Fund Judge for Undergraduate Expo 2012, April 2012 Member, Sustainable Futures Institute (SFI)
Woods-To-Wheels (W2W) Graduate Enterprise Committee Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC)
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Member, Women in Science and Engineering Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Michigan Tech Women’s Center Court Club (3Cs) 2010-2011 SFHI Ad Hoc Reviewer Energy Sabbatical Leave Committee (July 1, 2008 – October 1, 2010) Athletic Council (effective September 1, 2010-2013) Campus Campaign Committee – Michigan Tech Fund Member, Sustainable Futures Institute (SFI)
Woods-To-Wheels (W2W) Graduate Enterprise Committee Member, Power and Energy Research Center (PERC) Member, Advanced Power Systems Research Center (APSRC) Member, Women in Science and Engineering Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Michigan Tech Women’s Center Court Club (3Cs) 2009-2010 Member, Energy Advisor Group Sabbatical Leave Committee (July 1, 2008 – June 30, 2013) Member, SFHI Energy Steering Committee Member, CEP, part of NSF ADVANCE grant Benefits Liaison Group (BLG), Member (through December 31, 2009) Athletic Council (effective September 1, 2007-2010) Campus Campaign Committee – Michigan Tech Fund Member, Sustainable Futures Institute (SFI)
Woods-To-Wheels (W2W) Graduate Enterprise Committee Member, Power and Energy Research Center (PERC) Judge for Winter Carnival Fraternity Statues Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club Michigan Tech Women’s Center Court Club (3Cs) 2008-9 Member, Energy Advisor Group Member, Opportunities Subcommittee, part of NSF ADVANCE grant
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Member, CEP, part of NSF ADVANCE grant Member, Women in Science and Engineering Sabbatical Leave Committee (July 1, 2008 – June 30, 2013) Senate – At Large Representative
Chair, Fringe Benefits Committee Member, Senate Executive Committee
Benefits Liaison Group (BLG), Member Committee on Academic Tenure, Promotion, and Reappointment (through May 14, 2009) Search Committee – ME-EM – Service Systems Engineering Faculty Position SFHI – Ad Hoc Reviewer – Phase I Athletic Council (effective September 1, 2007)
Athletic Grant Appeal Committee Campus Campaign Committee – Michigan Tech Fund Member of AQIP Team – Carbon Counting Member of Review Committee – Faculty Scholarship Grants – Research Services Member of Review Committee - Research Excellence Fund Research Seed (REF-RS) Member, Sustainable Futures Institute
Woods-To-Wheels (W2W) Graduate Enterprise Committee Judge for Winter Carnival Residence Hall Statues Michigan Tech Fund Founders’ Society Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club 2007-8 Committee on Academic Tenure, Promotion, and Reappointment (effective January 2007) Athletic Council (effective September 1, 2007) Campus Campaign Committee – Michigan Tech Fund Search Committee Chair for Dean, School of Business and Economics Member of AQIP Team – Carbon Counting Member of Review Committee – Faculty Scholarship Grants – Research Services Member of Review Committee - Research Excellence Fund Research Seed (REF-RS) Judge for Undergraduate Expo 2008, April 2008 SFHI – Ad Hoc Reviewer – Phase II Judge for Winter Carnival Residence Hall Statues Member, Sustainable Futures Institute
Woods-To-Wheels (W2W) Graduate Enterprise Committee Michigan Tech Fund Presidents’ Club Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club Michigan Tech Cager’s Club 2006-07 Committee on Academic Tenure, Promotion, and Reappointment (effective January 2007)
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Provost Search Committee Dean, School of Business and Economics, Search Committee - Chair Dual Career Couple Committee (DCCC) Judge for Undergraduate Expo 2007, April 2007 Member of Committee – Faculty Scholarship Grants – Research Services Member, Sustainable Futures Institute
Woods-To-Wheels (W2W) Graduate Enterprise Committee Judge for Winter Carnival Fraternities Statues Michigan Tech Fund Presidents’ Club Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club 2005-6 President’s Blue Ribbon Committee on National Rankings Judge for Undergraduate Expo 2006, April 2006 Graduate Faculty Council (GFC) – Vice President
Author of Plan D Proposal for Coursework Only Masters Initiator of Revision to Conditional/Provisional Admit Policy
Member of Committee – Faculty Scholarship Grants – Research Services Member, Sustainable Futures Institute
Woods-To-Wheels (W2W) Graduate Enterprise Committee Member of MTU Presidential Commission for Women
Family Friendly Policies and Procedures Attended Equity in the Classroom Conference (March 2006)
Michigan Tech Fund Presidents’ Club Michigan Tech Huskies Club Michigan Tech Alumni Association – Lifetime Member Michigan Tech Blueline Club 2004-5 President’s Blue Ribbon Committee on National Rankings Distance Learning Implementation Committee Member of Committee – Faculty Scholarship Grants – Research Services Graduate Faculty Council (GFC) – SBE Alternate Associate Chair and Member, Search Committee for Dean, Graduate School Member, Sustainable Futures Institute Member of MTU Presidential Commission for Women
Family Friendly Policies and Procedures at MTU Committee, Co-Chair and Member Women's Brochure - Recruitment Materials/Student Recruitment Committee, Member
Judge for Winter Carnival Student Organization Statues Michigan Tech Fund Class of 1980 25th Anniversary Reunion Gift Project Committee
Member Michigan Tech Fund Presidents' Club Michigan Tech Huskies Club Michigan Tech Alumni Association - Lifetime Member
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Michigan Tech Alumni Varsity Club Michigan Tech Blueline Club 2003-4 Member of Committee – Faculty Scholarship Grants – Research Services Member, Sustainable Futures Institute Judge for Undergraduate Expo 2004, Engineering Senior Design Projects, April 2004 Search Committee for Senior Vice Provost President, Keweenaw Chapter of MTU Alumni and Friends Member of MTU Presidential Commission for Women
Family Friendly Policies and Procedures at MTU Committee, Co-Chair and Member Women's Brochure - Recruitment Materials/Student Recruitment Committee, Member
Michigan Tech Fund Presidents' Club Michigan Tech Huskies Club Michigan Tech Alumni Association - Lifetime Member Michigan Tech Alumni Varsity Club Michigan Tech Blueline Club 2002-3 Search Committee for Vice Provost and Dean for Student Affairs Selection Committee for Presidential Council of Alumnae - 2003 Candidates (Fall 2002) Selection Committee for Minority and Women's Speaker Series 2002-3 Member, Sustainable Futures Initiative Judge for Undergraduate Expo 2003, Engineering Senior Design Projects, April 2003 President, Keweenaw Chapter of MTU Alumni and Friends Faculty Senate Representative, School of Business and Economics
Instructional Policy Committee Co-Chair and Member of MTU Presidential Commission for Women
Take Your Daughter's to Work Committee Women's Brochure - Recruitment Materials
Michigan Tech Fund Presidents' Club Michigan Tech Huskies Club Michigan Tech Alumni Association - Lifetime Member Michigan Tech Alumni Varsity Club Michigan Tech Blueline Club 2001-2 Judge for Undergraduate Expo 2002, Engineering Senior Design Project, May 2002 Chair, Provost's committee to evaluate the Vice Provost for Instruction position President, Keweenaw Chapter of MTU Alumni and Friends Faculty Senate Representative, School of Business and Economics
Computer Committee Ad Hoc - Review Policy on Threatening and Violent Behavior (2002)
Co-Chair and Member of MTU Presidential Commission for Women Equity Study Committee Women's Brochure - Recruitment Materials
Michigan Tech Fund Presidents' Club
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Michigan Tech Huskies Club Michigan Tech Alumni Association - Lifetime Member Michigan Tech Alumni Varsity Club 2000-1 Appointed Graduate Faculty Status - January 2001 President, Keweenaw Chapter of MTU Alumni and Friends, reorganized the chapter (Jan
2001) Chair and Member of MTU University Computer Strategy Subcommittee Member of MTU Presidential Commission for Women
Health and Wellness Committee Advisor, Panhellenic Council, the council for all National sororities on campus to ensure
proper guidelines are followed in member recruitment and initiation Michigan Tech Fund Presidents' Club Michigan Tech Huskies Club Financial Advisor, Delta Zeta Sorority Past President, Lambda Theta Chapter of Delta Zeta House and Alumni Corporation Michigan Tech Alumni Association - Lifetime Member Michigan Tech Alumni Varsity Club Michigan Tech Blueline Club 1999-2000 Member of MTU University Computer Strategy Subcommittee Advisor, Panhellenic Council, the council for all National sororities on campus to ensure
proper guidelines are followed in member recruitment and initiation Winter Carnival, Judge for Snow Statue Competition (2000) Michigan Tech Fund Presidents' Club Michigan Tech Huskies Club Financial Advisor, Delta Zeta Sorority President, Lambda Theta Chapter of Delta Zeta House and Alumni Corporation,
reestablished corporation in 2000, purchased new sorority house Co-Chair Delta Zeta 25-Year Reunion, August 2000, MTU Alumni Reunion (1998 - 2000) Michigan Tech Alumni Association - Lifetime Member Michigan Tech Alumni Varsity Club Other Michigan Tech Alumni Association - Lifetime Member (Board Member 84-90, Executive
Board 86-90) Michigan Tech Alumni Varsity Club (1984 - present) Michigan Tech Detroit Alumni Chapter Board Member (1990 - 1999) Northern Michigan University Alumni Association Eastern Michigan University Alumni Association Wayne State University Alumni Association GRADUATE COMMITTEES/ADVISING Graduate Students Supported by Externally Funded Research Fengli Zhang, (PhD–GRA) 2009- 2012 Timothy Jenkins (PhD-GRA) 2011- 2012
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Kasey Hanninen, 2010-2011 – 3 semesters Emily Harrison, 2010 – 2 semesters Shawn Fanello, 2009-2010 – 2 semesters Eric Joseph, 2009-2010 – 2 semesters Cassandra Miller, 2007-2008 – 1 semester Madeleine Norman, 2007-2008 – 1 semester
Jillian Waterstraut, 2006 (GRA) – 2 semesters James Whitmarsh, 2006 (GRA) – 2 semesters Kevin Czupinski, 2005 (GRA) – 2 semesters Jinxian Tang, 2005 (GRA) – 2 semesters
Graduate Internships Jaime Engstrom, Portage Health Systems, 2010 Shaunna Turner, Portage Health Systems, 2008 Daniel Mattson, Portage Health Systems, 2005 2005-2006 MSBA/MBA Advisor Anderson, Kelly; Bass, Jennifer; Butsic, Joseph; Dowker, Jessica; Fiander, Brian (MBA); Folkerth, James; Frasier, Kent; Gauss, John; Granlund, Katie; Harihan, Pradeep (MBA); Hayden, Janet; Herman, Luke; Jeltema, Brett (MBA); Karnowski, Kristen; Kasten, Michael; Kestner, John (MBA); Kolasinski, Kevin; LaCourt, Michelle; Larson, Johathan; LeMay, Gina (MBA); Liu, Shaochuan; Luse, Jonathan; Majumder, Utpal; Mazloom, Nader (MBA); McNett, William; Ning, Fan; Ocampo, Anthony; Opuni-Yeboah, Thomas; Pekrul, Neil; Robinson, Gregory; Ross, Megan (MBA); Saari, Jason; Sanregret, Suzanne; Schwenn, Anthony; Srivastava, Tanya (MBA); Stackhouse, Stephen; Stewart, James; Taavola, Cindy (MBA); Whitmarsh, James (MBA) 2004-2005 MSBA Student Advisor and Chair of Oral Examination Committee Anschuetz, Steven: Austin, Jessica; Cui, Jianghong; Czupinski, Kevin; Fraczek, Justin; Lau, Yat Fan (Jenny); Martilla, Daniel; Mattson, Daniel; Robinson, Decha; Tang, Jinxian; Walter, Jason; Wolk, Thomas Final examination committee for Masters of Science in Operations Management for
Krishnarao Govindarajan, titled “Design of Experiment Application,” defended Fall 1999. ME-EM PhD Advisor Dana Johnson, PhD Advisor for Fengli Zhang, Committee Members: Robert Froese, Mark A.
Johnson, and David Watkins – “Development of an Optimization Model for Biofuel Facility Size and Location and a Simulation Model for Design of a Biofuel Supply Chain,” May 3, 2014
External Qualifying examination committee for Ph.D. in Mechanical Engineering for John Salvato,
April 2016 Sanjai Massey, Master of Science, Electrical & Computer Engrg (January 13, 2014 - April
29, 2016). Kouame Isaac Yao, Master of Science, School of Business & Economics (September 4, 2012
- August 16, 2013). Final examination committee for Master of Science in Mechanical Engineering for
Thompson Vargese, “Micro Combined Heat and Power Laboratory Development”, defended May 3, 2011.
Final examination committee for Master of Science in Mechanical Engineering for Cheryl
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Williams, “Optimization of conversion of North American LHD vehicles for importation to RHD markets,” defended April 21, 2009, Department of Mechanical Engineering-Engineering Mechanics.
Final examination committee for Master of Science in Forestry for Chris A. Miller, “The Economic Feasibility of Afforestation of Abandoned Agricultural Land with Quaking Aspen (Populus tremuloides Michx) for Production of Coal Co-Fire Feedstock in Presque Isle County, Michigan,” defended 8-8-2008, School of Forestry and Environmental Science.
Final examination committee for Master of Science in Mechanical Engineering for Eryn Kevola, “Analysis of warranty claim trends using a data dependent systems model,” defended November 8, 2007.
Final examination committee for Master of Science in Mechanical Engineering for Daniel P. Adler, “Measuring the environmental benefits of engine remanufacturing from the original equipment manufacturer perspective,” to be defended April 24, 2007.
Final examination committee for Master of Science in Mechanical Engineering for Anil Kothari, “Manufacturing System Design Approaches and Strategies for New Product Introduction – Introduction to ‘Extensibility’,” defended February 13, 2007.
Final examination committee for Master of Science in Mechanical Engineering for Nikhil Sanyal, “Value-Based Improvement Prioritization Using Process Relative Worth Analysis,” defended December 22, 2006.
Final examination committee for Ph.D. in Mechanical Engineering for Vishesh Kumar, “Assessing the Impact of Material Changes and Policy on the Automotive Recovery Infrastructure Using a Material Flow and Economic Exchange Model,” defended December 6, 2006.
Final examination committee for Master of Science in Mechanical Engineering for Drew Vittel, practicum report titled “Analysis of Engineering Processes Using Lean Manufacturing Tools: A Manufacturing Equipment Design Application,” defended December 5, 2006.
Final examination committee for Master of Science in Mechanical Engineering thesis titled “Characterization of Value Flow During the Product Life Cycle” for Prasad S. Shirodkar defended September 1, 2006.
Final examination committee for Master of Science in Mechanical Engineering thesis titled “Scale Model Electric Crane Design” for Konstantin Bulgakov, defended February 2006.
Final oral examination committee for Master of Science in Mechanical Engineering for Daniel Leep, April 2005.
Final examination committee for Master of Forestry thesis titled “Evaluation of timber for future logging,” for Jason Collins, defended April 2005.
Final examination committee for Doctor of Philosophy in Mechanical Engineering for Huanran Xue, thesis titled “Application of Input-Output Modeling to the Environmental Characterization and Improvement of Manufacturing Processes,” defended April 30, 2003.
Final examination committee for Masters of Science in Mechanical Engineering for Catherine Hagemeyer, thesis titled “The Classification and Application of Problem Solving Quality Tools,” defended April 2, 2003.
Final examination committee for Masters of Science in Engineering Management, National Technological University, for Jerry Braun, thesis titled “Integrating Methodology for Planning and Budgeting for Technology Refresh of Military Systems Based on Commercial Technology Obsolescence,” defended April 12, 2000.
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UNDERGRADUATE INTERSHIPS/RESEARCH - SBE Internships Natasha Chopp – 2006 Undergraduate Research Rafael Cerda Navarro – Fall 2002 (International industrial engineering student from Spain); Matthew Carothers – Fall 2007; Landon Helmuth – Fall 2008; Ignacio Andres Benlloch – Fall 2009 (International industrial engineering student from Spain) PROFESSIONAL SERVICE - LEADERSHIP Editorial Advisory Board, The TQM Journal, June 2016 - present Editorial Review Board, International Journal of Business Excellence, October 2007 - xx Editorial Review Board, The Quality Management Journal, July 2007 - present Session Chair 2016 – Production and Operations Management Society (POMS conference),
General Track/Teaching Operations Management, Orlando, FL Session Chair 2015 – Production and Operations Management Society (POMS conference),
General Track/Teaching Operations Management, Washington, DC Session Chair 2014, Decision Sciences Institute, Track Healthcare, Tampa, FL Session Chair 2014, Production and Operation Management Society (POMS conference,
Track: Healthcare Operations Management Track, Atlanta, GA Session Chair 2013, Production and Operation Management Society (POMS conference,
Track: Healthcare Operations Management Track, Denver, CO Session Chair 2012, Production and Operations Management Society (POMS) conference,
Track: Sustainability and Humanitarian Operations, Invited Session: Energy, Chicago, IL Session Chair 2011, Decision Sciences Institute conference, Track: Innovative Education Session Chair 2011, Production and Operations Management Society (POMS) conference,
Track: Sustainability and Humanitarian Operations Session Chair 2011, Production and Operations Management Society (POMS) conference,
Track: Classroom Case Studies and Teaching Session Chair 2010, Production and Operations Management Society (POMS) conference,
Track: Teaching POM: Technology and Resources Track Chair 2009, Production and Operations Management Society (POMS) conference,
Track: Benchmarking, Performance Measurement and Improving Supply Chain Performance Session Chair 2009, Production and Operations Management Society (POMS conference,
Track: Sustainable Operations. Track committee for SAE for manuscript selection and review for 2009 SAE Annual
Congress Session Chair 2008, Decision Science Institute, Transportation Issues and Challenges
(Supply Chain Management Track) Track Co-Chair 2008, Production and Operations Management Society (POMS) conference,
Track: Benchmarking, Performance Measurement and Improving Supply Chain Performance Track committee for SAE for manuscript selection and review for 2008 SAE Annual
Congress Session Chair – Decision Sciences Institute, November 2007 Session Chair (2 sessions) – Production and Operations Management Society (POMS)
conference, May 2007
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PROFESSIONAL SERVICE Manuscript Reviewer for the International Journal of Construction Management, 2017 Manuscript Reviewer for the Applied Mathematical Modelling Journal, 2017 Manuscript Reviewer for the Journal of Environmental Management, 2016-present Manuscript Reviewer for Renewable & Sustainable Energy Reviews, 2015 Manuscript Reviewer for the International Journal of Operations and Production
Management, 2002 – current. Manuscript Reviewer for the International Journal of Quality and Reliability Management,
starting January 2003 – current. Manuscript Reviewer for European Journal of Operational Research, 2005 - current Manuscript Reviewer, The TQM Journal, 2008 - present Manuscript Reviewer, Forest Science, 2013 Manuscript Reviewer, Energy Policy, 2013 National Science Foundation, DRMS Program, Panel Reviewer, 2013 Manuscript Reviewer, Applied Energy, 2012 Manuscript Reviewer, Decision Sciences Institute, April – May 2011 Manuscript Reviewer – Textbook, Quality Improvement, 9th Edition, by Besterfield, Prentice
Hall, 2010. Manuscript Reviewer, Advances in Engineering Education, 2010-2011 Manuscript Reviewer - Textbook, Strategic Operations Management, by Brown, Lamming,
and Bessant for Routledge Textbooks, a Taylor and Frances Company, 2010 National Science Foundation SBE Minority Post Doctoral Fellowship Panel, 2009 Manuscript Reviewer, Decision Sciences Institute, April-May 2009 & April-May 2010 Manuscript Reviewer, Quality Management Journal, April-May 2009; May 2009-present Book Reviewer for McGraw-Hill/Irwin, Swink, Melnyk, Cooper, and Hartley, Managing
Operations Across the Supply Chain, April – May 2009 Industrial Engineering Research Conference, Institute of Industrial Engineers, paper
reviewer, Feb-Mar 2009 Decision Sciences Institute, conference paper reviewer, May 2008 National Science Foundation Proposal Reviewer for Social, Behavioral, and Economic
Directorate, April 2008-present Manuscript reviewer for International Forestry Review, November 2007 Book Reviewer for John Wiley & Sons, Inc. Russell & Taylor, Introduction to Operations &
Supply Chain Management, 6th edition, June 2007. Manuscript Reviewer for Journal of Environmental Management, 2006. Manuscript Reviewer for the 2006 Academy of Management Annual Meeting Book Reviewer for “Passion to Manufacturer the Best: A Manager’s Journey Through Lean
Production,” for Butterworth Heinemann Publishers, United Kingdom (part of the Reed Elsevier Group), November 2004.
Manuscript Reviewer for the International Journal of Manufacturing and Technology Management, 2004-current.
Reviewed papers for the 12th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers February 2003.
Book Reviewer for Prentice Hall, Pearson Education, Upper Saddle River, NJ. Review proposed text titled Quality Management: Creating and Sustaining Organizational
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Effectiveness, August 2002. Book Reviewer for Duxbury Press, Thompson Education, Cincinnati, OH. Review proposed
text titled Economic Management of Quality by S. Andrew Starbird and Paul M. Thompson, July 2002.
Book Reviewer for McGraw-Hill Irwin, Burr Ridge, IL. Reviewed proposed modular text titled Value-Driven Operations Management: An Integrated Approach by Steven A. Melnyk and Morgan Swink, May 2002.
Book Reviewer for Prentice-Hall, Pearson Education, Upper Saddle RI, NJ. Reviewed existing text to make recommendations for revisions to Managing Quality: An Integrative Approach by S. Thomas Foster, January 2002.
Book Reviewer for Duxbury Press, Thomson Education, Cincinnati, OH. Review proposed text titled Economic Management of Quality by S. Andrew Starbird and Paul M. Thompson, September 2001.
Book Reviewer for Prentice-Hall, Pearson Education, Upper Saddle RI, NJ. Reviewed proposed Project Management for Information Systems text, June 2001.
Reviewed papers for the 10th Annual Industrial Engineering Research Conference sponsored by Institute of Industrial Engineers February 2001.
Book Reviewer for McGraw-Hill/Irwin, Operations and Decision Sciences, Burr Ridge, IL. Reviewed the current text, Designing and Managing the Supply Chain, 2001.
Book Reviewer for Prentice-Hall, Pearson Education, Upper Saddle RI, NJ. Reviewed current Quality text and proposed Information Systems Project Management text, 2000.
Project Management Institute (PMI) Educational Foundation Wilson-Zells and Robert J. Yourzak Scholarship Applicant Review Committee for Undergraduate and Graduate Applicants, 2000, 2001, 2002.
Book Reviewer for Engineering Management Press, Institute of Industrial Engineers, Norcross, GA, 1998.
Transaction Selection Committee Member and Technical Paper Reviewer for Manufacturing Engineering - SAE International, The Engineering Society for Advancing Mobility Land See Air and Space, Warrendale, PA, 1999 to present.
PROFESSIONAL DEVELOPMENT “ISO9001:2015 Lead Auditor Training,” British Standards Institution, Schaumburg, IL,
March 6-8, 2017, 36 hours CPE credits. “Financial Accounting for LLCs, Partnerships and S Corporations – Steven C. Dilley’s
Federal Tax Workshops,” Michigan Association of Certified Public Accountants, June 22, 2016, Saginaw, MI. 8 hours CPE credits.
AACSB Impact Forum Seminar, June 3, 2016, Tampa, FL, 8 hours CPE credits American Society for Quality 2006 World Conference on Quality and Improvement,
Milwaukee, WI, May 16-18, 2016 Michigan Tech Professional Development Day, January 2016, Sessions Attended: Difficult
Conversations, A Potential Donor Asks How to Give to Tech, The Power of Body Language, Adobe Acrobat, and Myers, Briggs, January 7, 2016.
“Grant Management,” June 1, 2015, Continuing Education Northern Michigan University, June 2014, continuing education for CPA licensing and CMA CPE, Marquette, MI, 4 hours CPE credits.
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“Financial Planning: Saving for College Expenses,” June 1, 2015, Continuing Education Northern Michigan University, June 2014, continuing education for CPA licensing and CMA CPE, Marquette, MI, 4 hours CPE credits.
“The Dodd-Frank Act and Fraud, CPA Auditing & Banking Controls,” June 2, 2015, Continuing Education Northern Michigan University, June 2014, continuing education for CPA licensing and CMA CPE, Marquette, MI, 4 hours CPE credits.
“2014 Tax Season Update,” Michigan Association of Certified Public Accountants, October 31, 2014, Marquette, MI, 8 hours CPE credits.
“Accounting and Auditing Update and Review for 2014,” Stuart Shough Seminars, LLC, NASBA #109073, June 16th, 2014, Flint, MI, 8 hours CPE credits.
“Estate Planning Refresher and Updates,” Continuing Education Northern Michigan University, June 2014, continuing education for CPA licensing and CMA CPE.
“Technology & the CPA,” Continuing Education Northern Michigan University, June 2014, continuing education for CPA licensing and CMA CPE.
“Engineering Ethics in the Workplace” Ethics and Compliance Officer Association, Society of Women Engineers, CPA, February 16, 2014, Houghton, MI.
“Attestation and Assurance,” ACC 4100, Michigan Technological University, Fall 2013, continuing education for CPA licensing and CMA CPE.
“Ethics for Accountants,” Continuing Education Northern Michigan University, May 2013, continuing education for CPA licensing and CMA CPE.
“Accounting Systems,” Finlandia University, Fall 2012, continuing education for professional certification.
“Accounting and Auditing Update and Review,” Stuart Shough Seminars, LLC, NASBA #109073, June 19th, 2012, Flint, MI, 8 hours CPE credits.
“Cost Accounting 1,” ACC3500, Michigan Technological University, Fall 2011, continuing education for professional certification.
“Nonprofit Corporations,” Continuing Education Northern Michigan University, May 27, 2011, continuing education for CPA licensing and CMA CPE.
“Ethics for Accountants,” Continuing Education Northern Michigan University, May 20, 2011, continuing education for CPA licensing and CMA CPE.
“Managerial Advisory Services,” Continuing Education Northern Michigan University, May 19, 2011, continuing education for CPA licensing and CMA CPE.
“Charitable and Planned Giving,” Continuing Education Northern Michigan University, May 19, 2011, continuing education for CPA licensing and CMA CPE.
“Energy Economics,” EC4620, Michigan Technological University, Spring 2010, continuing education for professional certifications.
“Ethics in Practice,” Continuing Education, Northern Michigan University, May 7, 2009, continuing education for CPA licensing and CMA CPE.
“Foundations of Taxation,” BA4310, Michigan Technological University, Fall 2008, continuing education for CPA licensing and CMA CPE.
“Deploying Principles of Lean Production to Healthcare,” Society of Health Systems and Health Information Management Society Joint Workshop, February 24, 2008, Orlando, FL.
“IMA Ethics Series: Success Without Compromise,” Institute of Management Accountants, June 27-29, 2007, 4 CEU.
“Assessing Learning,” Blackboard 7.0 Online Training, a part of the Blackboard Certification
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Series, August 1-14, 2007. This course completed the series for obtaining certification. “Enhancing Communication,” Blackboard 7.0 Online Training, a part of the Blackboard
Certification Series, May 1-14, 2007. “Building Courses,” Blackboard 7.0 Online Training, a part of the Blackboard Certification
Series, April 16-30, 2007. “Orientation: Getting Started with Blackboard,” Blackboard 7.0 Online Training, a part of
the Blackboard Certification Series, April 1-8, 2007. “Advanced Tax Topics,” BA 4350, Michigan Technological University, Spring 2005,
continuing education for CPA licensing and CMA CPE. “Creating Optimum Learning Environments (CREOLE),” TL 7950, University of Utah
Distance Learning Course, Fall 2004. “Ethics for Financial Managers: Professional Conduct for Management Accountants,”
Michigan Association of Certified Public Accountants, Marquette, MI, May 4, 2004. “Environmental Engineering,” CE 3503, Michigan Technological University, completed
May 2003. "Introduction to Computer Science for Engineering and Scientists," CS 1010, Michigan
Technological University, completed December 2002. "Outlook on Quality Standards: Transitioning to ISO 9001:2000 & ISO/TS 16949,"
International Forum for Management Systems, Inc. and Paton Press, Dearborn, MI, September 30-October 1, 2002.
"Six Sigma Green Belt Certification Training," Institute of Industrial Engineers, Atlanta, GA, January 2002.
"Ethics for Michigan CPAs," Professional Education Services. LTD, self-study course, February 2001.
"Introduction to HTML," dlLearning Center, E.L. Wright Plaza, Hancock, MI, December 2000.
"ISO 14001 Lead Auditor Training", OMNEX Engineering, Ann Arbor, MI, July 2000. "ISO 9001:2000: Transition to the New Standard," American Society for Quality, May 2000. "SQL 7.0 Introduction," IKON, Troy, MI, December 1998 "Adobe Pagemaker 6.5," New Horizons, Troy, MI, January 1998 "Project Management Professional Certification Review Course," Great Lakes Chapter
Project Management Institute, Southfield, MI, March 1997 "Microsoft Access," New Horizons, Livonia, MI, March 1997 "ISO 9001 Lead Assessor Certification Training," Perry Johnson, Inc., Southfield, MI,
February 1996 "Nonprofit Conference," Michigan Association of Certified Public Accountants, October
1995 COMMUNITY SERVICE ACTIVITIES Chair and Member, Leadership Keweenaw – Steering Committee, Keweenaw Chamber of
Commerce, July 2015-present Member, Keweenaw Chamber of Commerce, 2013-present Chassell Township School Board, July 1, 2011-January 2, 2012 Miscowaubik Club, Treasurer, Board of Governors, and Member, Marketing Committee –
September 2010 – December 2011
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Michigan Tech Employees Federal Credit Union, Supervisory Committee, 5/2010-3/2012 Portage Health Foundation Board of Directors, July 2008-December 2013
Member of Nominations Committee – 2012 Chair, Executive Director Search Committee - 2013
Portage Health Foundation Ball and Auction Committee Chair, 2009-2011; Co-Chair 2012 Portage Health Foundation Ball and Auction Committee, Member, 2007- 2013 Ladies’ Ducks Unlimited Committee, 2007-present Planning Commission Member, Township of Chassell, MI for two - three-year term (2000-6) Volunteer, Barbara Kettle Gundlach Shelter Home, Calumet, MI. Activities include client
check-in and answer crisis line. (1999 - 2002) Salvation Army through Keweenaw BPW - Christmas bell ringer (1999 - 2001) Accounting Aid Society - Volunteers Income Tax Assistance (VITA) Program - Wayne State
Chair, 1994 - 96. OTHER Participated in Career Pathways for local eighth grade students discussing career
opportunities in business and Operations Management (March 2003). Instructed operations management and advanced operations management courses to
Michigan Tech students at École National Supérieure de L'électronique et des ses Applications in Cergy-Pontoise, France, May-June 2002.
Professional corporate training experience includes global presentation in Mexico, Canada, Portugal, Luxembourg, France, and Germany. Training experience also includes program for China representatives through a translator.
Organized a School of Business and Economics Open House for prospective internal transfer students, Fall 2001.
Serve as Academic Advisor for twenty Industrial Management & Marketing student majors. Served on the PrISM Engineering Enterprise program committee, 1999-2000. Assisted in the development of a proposal for the Upper Peninsula Women's Business Center
to be funded through the Small Business Administration, in conjunction with MTU Intellectual Properties Department, 1999.
