Daitan Group Company Overview

© Copyright 2004-2011 Daitan Labs S/A • www.daitangroup.com • 1

COMPANY OVERVIEW

Highly Reliable Outsourcing.

Value-Added Services Worldwide.

COMPANY OVERVIEW


Values Fundamental for a Solid Partnership

• Quality

• Personal, Professional, Corporate responsibility.

• Continuous improvement mindset.

• Exceeding the benchmarks.

• Reliability

• Consistent quality execution.

• Proactive, collaborative philosophy.

• A partner you can rely upon - long-term, strategic.

• Telecom Expertise

• Decades of telecom experience to draw from.

• Understanding your business needs, goals – process driven.

• Big telecom background, start-up mentality.


Solutions Trimmed to Support Your Specific Needs

Globalization (50+ countries expertise)• Product internationalization and localization.• Country/Customer requirements gathering.• Product gap analysis, adaptation, customization.• Product homologation/certification.

Sales Support• Support Sales worldwide.• Customer facing, Presentations.• Account Management.• Designing/building product trials and demos.

Post Sales• Deployment: planning, project management,

site survey, equipment/material inventory & reception, I&C, system integration, interconnection testing.

• Support: tier 1, 2 and 3, remote & onsite, assisted operation, NOC, customer training.

Development• Full systems development (Hardware, Software)• New features development.• Features enhancement.• Custom software development.

QA• Functional, regression, performance & capacity.• Usability, stability, security and interoperability.

Sustaining • SLA-driven bug fixing, patching.• HW component lifecycle management.

Carrier Consulting• Network design/planning.• Network analysis/optimization.• Routing/charging optimization.• Product evaluation.


Solid Experience with Carriers/Operators Around the World

Services/Solutions deployed in 50+ countries

NAR/CALA EMEA APAC

• Anguilla, Argentine, Belize, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Grenada, Guadalupe, Guatemala, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Peru, Puerto Rico, St. Kitts and Nevis, The Bahamas, United States, Uruguay, Venezuela

• Armenia, Belgium, Czech Republic, Ethiopia, France, Germany, Greece, Guinea-Bissau, Italy, Netherlands, Portugal, Russia, Saudi Arabia, South Africa, Spain, Ukraine, United Kingdom

• China, India, Indonesia, Japan, Korea, Philippines, Thailand

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Solid Experience with Multiple Products and Solutions

Access Equipment

• DSLAMs, BLCs, CMTSs

• Remote Access Units, Emergency Standalone Solutions

• BSC/RNCs

• BTS/Node-Bs

Core Equipment • Softswitches, Media Gateways, Signaling Gateways

• Application Servers

• SBCs, IP Switches

• TDM Switching Systems

• STPs, SCPs

• Protocol Converters

• MSCs, HLRs, GGSNs, SGSNs

EMS, OSS, BSS, Messaging, VAS

• Operations Support Systems & Tools

• Network Management, Element Management

• Pre and Post-paid Billing

• Mediators, SMSCs, MMSCs

• Voice-mail

• Service Creation

IT, Enterprise, Handheld

• Web Portals

• PBXs

• Call Center

• Handheld Applications (iPhone, Android, Brew, etc)

Globalization

Sales Support

Development

QA

Post Sales

Sustaining

Carrier Consulting


Solid Experience with Multiple Technologies

System (Architecture/Sys Eng)

IMS

Call Agent / Softswitch

Media Gateway, Signaling Gateway

Media Server

Session Border Controller

Enhanced Services Platform

(click-to-call, click-to-conf)

IP (Switch, Router)

Cable Telephony

TDM Switch (Class 4, Class 5)

Wireless, CDMA, TDMA, GSM, UMTS, LTE

VAS (SMS, WAP, MMS, LBS, WNP, LCR)

Unified Messaging (IM, VM, Email, Fax)

Web/Application Server (SOA)

Telecom EMS (Fault Mgmt, Quality Mgmt)

Telecom OSS (Provisioning, Order Mgmt)

Telecom BSS (Rating, Billing, Invoicing)

Pre-paid (Bal. Mgr, Credit Recharger)

Optical (SONET/SDH)

ATM

MPLS

NGN

H.323, H.248/MEGACO

SIP, SIP-T

MGCP/NCS

SIGTRAN (IUA, M2UA, M3UA, etc.)

RTP/RTCP

Legacy

V5.2, GR-303

ITU-T/ANSI SS7, INAP/IN/AIN

ISDN PRI/BRI

R1/R2

Web

J2EE, AJAX, Servlets, Portlets

HTML, JSP, ASP, PHP

Web Services (SOAP, WSDL, UDDI)

XML, JSON, VXML

CORBA

Database

Web/Application Server (Weblogic, WebSphere)

STMP, IMAP/POP3

Skype, GoogleTalk API

XMPP, Plaxo API

Call Processing

Call Control, Call Routing

Charging/Billing

E911

CALEA, Lawful Interception

Open APIs

Parlay

JAIN, JTAPI

Radius/Diameter

Security

IPSec, SSL

VPN, Firewall, NAT

Cryptography

Digital Certificate

Network Core

ATM

MPLS

IP Switch

EMS/OSS

GUI

Interfaces (SNMP, XML)

Alarm Correlation

Wireless

CDMA, TDMA, GSM

IS-41x

MAP/CAMEL

SMPP/MMx

HLR/VLR

BREW, J2ME

Wi-Fi, WiMAX

Bluetooth

DSP

VoIP (G.711, G.729), Wireless, Video Codecs

DTMF/MF, Announc. Machine, Conference

Modem

Text-to-Speech, Speech Recognition

Hardware

Processor, DSP, FPGA

Etherswitch, Ethernet Interface (Fast, GigE)

Optical Interface (OC-3, STM-1, etc.)

TDM Switch, TDM Interface (E1, T1, DS-3)

Software

C, C++, Java, COM, DCOM, .net, C#

Multithreading, Logging, Simulation

Software Instrumentation

Unix, Linux, Windows, RTOS (e.g., VxWorks)


Customers – From Start-ups to Multibillion Corporations

Cedar Point Communications “Daitan served as an integral supplier to Cedar Point, providing software development and application engineering services. The latter was particularly significant developing and supporting the CALA region through strong industry/market segment knowledge, albeit their base of expertise is global in reach. Their integrity, skill profile, attention to detail and performance to schedule was superb and invaluable to the market growth and success of Cedar Point. A true partnership in every sense of the term!” Len Hayes, Executive Vice President, Operations

GENBAND “Daitan attention to on-time, quality deliverables has exceeded our expectations. Ironically, the first project we tasked the Daitan team with was not a “lay up”. Not only did they deliver on the quality but ahead of schedule.” Charlie Vogt, President & CEO

Genesyis (an Alcatel-Lucent company) “We have delivered a complex project in a big operator, where we had to execute many activities such as development of reports, installation of servers and applications, solutions monitoring. For these activities, we had Daitan's resources working with commitment and knowledge. For sure, Daitan's team contributed to deliver this complex project.” Júlio Hayakawa, District Manager – TSG Genesys Brazil PS

Metaswitch Networks “We have been working with Daitan for some years now and have an excellent working relationship. The Daitan team has great depth of telecom experience, and I can speak very highly of their professionalism and responsiveness. I strongly recommend them.” Graeme MacArthur, Executive Vice-President

Occam Networks/Calix “When I began my search for a software quality assurance team, it was clear that Daitan significantly outperformed their competition and they were the obvious choice. I am extremely pleased with the quality team that Daitan has provided and plan to continue the relationship well in to the future.” Aaron Withrow, Director, Test Engineering

Tellabs “Along with Daitan we have done excellent projects in Professional Services, given the high level of commitment to deadlines andquality of professional resources that we have worked with. We believe this partnership as strategic to face challenges of growth for Tellabs Professional Services in Latin America.” Marçal Santos, Sr. Manager for Professional Services, Latin America and Caribean

“We decided to partner with Daitan due to their commitment to timely deliveries as well as their deep experience in delivering telecom/IT solutions/applications over the past 20 years. Daitan quickly stepped-in, ramped up seasoned resources and were able to successfully execute on systems engineering, quality software development and necessary QA initiatives, allowing us to not only meet, but exceed our expectations.” Ramani Narayan (“Nara”), Co-Founder and former VP of Engineering, Ribbit

“As the CEO of two telecommunications start-ups, I’ve worked with Daitan for both outsourced software engineering services, as well as post-installation global customer support. Daitan have shown to be both innovative and flexible, which in this quickly changing world of communications is critical to be successful.” Ted Griggs, Silicon Valley Entrepreneur, former CEO of Ribbit and CTO Voice of BT


Work Environment Conducive to Productivity, Quality, Retention

• Healthy, career focused, efficient, and enjoyable work environment.

• Employee programs for team building, socializing, and training.

• Positive working environment passes onto our customers productivity, quality, and passionate teams.

• Demonstrated by a low 3.6% attrition rate.

Personnel owns Equity in the company

Attrition Rate

Personnel are Engineers, Masters, Doctors


Near shore Brazil – Aligned Culture, High Skills, Large Market

• More than beauty and fun, the world’s 5th largest telecom infrastructure.

• Rich natural resources and a diverse population.

• Highly skilled technology/telecom workforce and universities.

• Fluency in English and other languages.

• Americas time zone alignment: +1 hour to Eastern Standard Time.

• Short 10 hour direct flight from East or West Coast.

Telecom infrastructure

Market of personal computers

Most modern and advanced banking system

Exporter of beef, chicken, orange, sugar, coffee, iron ore

Economy

Producer of motor vehicles

Producer of Jets

Producer of footwear


Daitan Group Headquarters / Center of Excellence (Campinas, Brazil)

Main Entrance –Guard and Card

controlled

Daitan Group offices. Dedicated customer spaces with keycard

controlled access

Hotel

Entrance to Mall, Restaurants

Daitan Group Company Overview

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