Curriculum Vitae Personal Data Name : Mohamed Anwar Mohamed Yassin

Nationality : Egyptian

Date of Birth : 08/Feb/1978

Marital Status : Married Military Status ; fulfill

Address : Flat 12. Building 140 .Area 3Ismailia. Egypt

Telephone : 002- 01222288072 :

E-mail Mohamedsheratonsharm@gamil.comE-mail mohamedhero782000@yahoo.comLanguage : English, Italian,Russian

Skype : hero787811

Title : Bars Manager

Educational Qualification

* Tourism & Hotel Institute From : 1995 to 1997

Diploma * Diploma in Guest Service at Radisson SAS Sharm El Sheikh 24/03/2002* Diploma in Making at Right Program at Radisson SAS Sharm EL Sheikh.. 24/03/2002

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Feb 2010 – Till Date Al Faisaliah Hotel Riyadh, Saudi Arabia. This is a Five Star Deluxe Property. With 224+106 Suit rooms

Managed by Rosewood Hotels & Resorts,.(A member of leading hotels of the world)Started as J Butler.In Feb. 2011 was promoted to Butler G 1In fob 2012 was promoted to Butler G 2In Feb. 2013 was promoted to Butler G 3Until 23/07/2013

Job SummaryA Bars Manager oversees all operations at the bar including staffing, employee schedules, event planning, and staff functions and responsibilities. If an assistant manager also works at the venue, the Bars Manager partners with the assistant to make sure that customer are satisfied.

Special Achievements: Received Butler Training Programmers Conducted at Al Faisaliah Riyadh, Saudi Arabia by Mr. : Robert Waston . President Guild of Professional English Butler March 2011Received Certificate of Achievement Internal Guest of the Month (Front of the House) Al Faisaliah Riyadh, Saudi Arabia January 2012 Received Certificate of Training (Food & Beverage Terminology) of Sheraton Sharm Sheikh. Jan 2007 Received Certificate of Service Award Sheraton Sharm Sheikh.Received Certificate of Service Culture Training (The Sheraton Brand)Received Certificate of Hear the Silence .Sheraton Sharm Sheikh.Received Certificate of Achievement in Recognition of (HEART OF THE HOUSE) Sheraton SharmReceived Certificate of Sheraton Brand.

EXIPERIENCE:* Sheraton Sharm Hotel, Resort, Villa, Sp ,Sharm EL Sheikh From 01-01-2014 until now (Bars Manager) *Al Faisaliah Hotel A Rose Wood Riyadh Saudi Arabia. From 09-02-2010 till 23-07-2013 (Butler 3)*Club Azoer Sharm EL Sheikh from 01-10-2009 till 01-02-2010 (Asst Bars Manager) *Grand Hotel Sharm EL Sheikh From 14-03-2009 till 23-09-2009 (Bar Manager)*Baron Palms Sharm EL Sheikh (Bars Manager)* Sheraton Sharm Hotel, Resort, Villa, Spa Sharm EL Sheikh From 01-07-2006 till 02-12-2008 (Head Bartender). * Sheraton Sharm Hotel, Resort, Villa, Spa Sharm EL Sheik From 01-10-2002 till 30-06-2006 (Bartender)

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*Magic life Sharm El Sheik 2001 Successful Opening (Barman)*Radisson SAS golden _ Sharm EL Sheikh From 04-05-2001 till 03-04-2002 (Barman)*Hauza Beach Resort _Sharm EL Sheikh From 01-01-2000 till 01-05-2001 (Bar Waiter)*Sea Club Nubian Sharm EL Sheikh From 13-06-1998 till 07-11-1998 (Bar Boy))

Objectives, Responsibilities and Competences:Objectives

Exceeds guest expectation as this is newly launched service Ensures the highest possible guest satisfaction around the clock Ensures proper staff service procedures as commonly accepted in luxury

properties Acts promptly on issues and concerns in his field of jurisdiction Abides to the daily tasks list and ensures their timely implementation Formulates, plans and adapts measures to curb pilferage Suggest and or recommends on a continues basis procedural impotents amid to

improve efficiency and service. Maintains an excellent reputation in the eyes of the guest and the staff Maintains the minimum operating standards.

Competences - Supervision,

- Controlling, - Costing, F& B Training, - Working under Pressure, -Team Work Spirit, -Well Organized, -Hard Worker, -Excellent Reporting Skills -Ability to work in shifts -Drivers’ license.

Job Particulars. Bar managers regularly review bar operations, including special-event setups, prices and hours. He also prepares staff schedules, communicates with employees, ensures the bar is adequately staffed at all times

Job Responsibilities

1. . The Bars Manager is charged with the responsibility of ensuring that the Bars is perfectly cleaned on a daily basis. This is because cleanliness is the epitome of Bars business. As the Bar Manager.

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2. .responsible for scheduling employees who will clean the floors, furniture, wash glasses and other utensils on a continuous basis. Multi-tasking is one of the best approaches to achieve this fete, such that,

3. .responsible develop a duty roaster in which the waiters take turns in cleaning while maintaining their routine responsibilities.

4. Suggest and /or recommends steps within his area of responsibilities to improve constantly the performance of his team and restaurant. Bar

5. Responsible to maintain regular contact list with all the VIP guest, organizing fax mailing to increase guest awareness about his activities, new a la carte, and all the promotions on the restaurant

6. Maintains Bi-monthly Tele- sales blitz and submits detailed to the assistant F&B manager and recommends ideas to improve our standards, offer and service.

7. Acts on issues and concerns in his field of jurisdiction immediately8. Maintains an excellent reputation in the eyes of the public, the owners, the guest

and the staffJob Particulars

Directly responsible for implementation of the set services standards in the Bars Responsible for the proper briefing to his service staff of daily specialties

seasonal offers and promotions etc... Administers all matters related to his field of jurisdiction Ensures regular on the job training with the objective to maintenance standards

of service. Attends the bio-monthly F&B meeting To be team oriented and to be able to cope with the high volume of business.

Training Qualifications

Experience in working with multi-national environment Experience in the manual front office system Experience in Opera Computer system Experience in computer system tag Experience in MS WORD 2000, MS EXCEL 2000 and MS Power Point 2000 Training new staff Preparing and conducting training sessions Experience in Renovation process Attend training courses in

o Complaint handlingo Telephone Etiquetteo Communication skillso In house selling tactics

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o First Aido Industrial Safetyo Drivingo Segar Trainingo Beverage training

Special Experience

I attended the Butler Training Programmers Conducted at Al Faisaliah Riyadh, Saudi Arabia by Mr.: Robert Waston . President Guild of Professional English Butler March 2011.

Sales & Marketing skills We make Sales for the hotel facilities

Butler Service Programmer training by Mr. Robert Watson Director of the Guild of Professional English Gentlemen Butlers, England March 2011

The training exposure consists of the following: Front Office Concierge Operator Housekeeping Laundry Butler Restaurant Room Service Kitchen

References Mr. Aymen SaberHead Butler, Rosewood medal training manager. Al Faisaliah Hotel A Rose Wood Riyadh Saudi Arabia.P.O.Box 4148, Riyadh 11491Tel-966 – 0564244167E-mail: ASaber@rosewoodhotels.com

Mr. Moukhtar.hedaia. F&B Manager Sheraton Sharm Hotel, Resort, Villa, Spa Al Pasha CoastP.O.Box59Sharm El Sheikh, South Sinai, EgyptTel-002-01273333231E-mail: moukhtar.hedaia@sheraton.com

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