CV Yang, John
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JOHN YANG (+63) 908 819 0368 [email protected] Summary: An experienced HR professional with background in Learning and Development, Training Delivery and Operations, Organization Development, Employee Engagement, Onboarding, Staffing, Targeted Selection, and Metrics Development I. PROESSIONAL BACKGROUND Pru Life Insurance Corporation of UK (February 2011 – Present) HR Specialist – Learning and Organization Development (February 2011 – May 2015) Provided tactical and operational support for the organizations learning and development, engagement, communication, and motivation programs Key Achievements: Developed the report that streamlined the analytics for the learning & development team Increased employee compliance to mandatory courses from 80% (2011) to 95+% (2012 onwards) Increased the utilisation of the learning and development management system Collaborated with other teams to institutionalize complaints management module Resource person of the new leaders & members of the Learning and OD team Facilitator of the employee events committee Nominee for the 2011 employee of the year award Key Accountabilities: Learning and Development: Organized successful roll-out of learning and development programs (facilitation of classroom and online programs, sources and recommends external vendors, and end-to-end logistics), designed and developed training modules based on instructional design standards, learning management system administrator, evaluated impact of training and development programs, facilitates teambuilding and planning sessions. In-charge of employee onboarding and ensures compliance of new hires, line managers, and other stakeholders. Lead external training and tertiary educational requirements regular monitoring and reporting of team metrics Employee Engagement, Communication, and Motivation: Lead the 11-man team for the employee events committee ensures timelines are met and project metrics are accomplished, coaches committee in handling project (Team Awards: Quill Awards Merit for Employee Communications (2012); Quill Awards High Merit for Employee Communication (2013). Facilitator and hosts the quarterly assemblies handled employee of the year program and supported the non-monetary incentive program of the organization. Incident Management (2011 – 2013): Conducted audit of call tree documents and reported findings to the region, organized committees during building evacuation, logged incidents that affects business operations and reports to region.
Transcript of CV Yang, John
JOHN YANG (+63) 908 819 0368 [email protected]
Summary: An experienced HR professional with background in Learning and Development, Training Delivery and Operations, Organization Development, Employee Engagement, Onboarding, Staffing, Targeted Selection, and Metrics Development
I. PROESSIONAL BACKGROUND
Pru Life Insurance Corporation of UK (February 2011 – Present) HR Specialist – Learning and Organization Development (February 2011 – May 2015) Provided tactical and operational support for the organizations learning and development, engagement, communication, and motivation programs
Key Achievements:
Developed the report that streamlined the analytics for the learning & development team
Increased employee compliance to mandatory courses from 80% (2011) to 95+% (2012 onwards) Increased the utilisation of the learning and development management system
Collaborated with other teams to institutionalize complaints management module
Resource person of the new leaders & members of the Learning and OD team Facilitator of the employee events committee
Nominee for the 2011 employee of the year award
Key Accountabilities: Learning and Development: Organized successful roll-out of learning and development programs
(facilitation of classroom and online programs, sources and recommends external vendors, and end-to-end logistics), designed and developed training modules based on instructional design standards, learning management system administrator, evaluated impact of training and development programs, facilitates teambuilding and planning sessions. In-charge of employee onboarding and ensures compliance of new hires, line managers, and other stakeholders . Lead external training and tertiary educational requirements regular monitoring and reporting of team metrics
Employee Engagement, Communication, and Motivation: Lead the 11-man team for the employee events committee ensures timelines are met and project metrics are accomplished, coaches committee in handling project (Team Awards: Quill Awards Merit for Employee Communications (2012); Quill Awards High Merit for Employee Communication (2013). Facilitator and hosts the quarterly assemblies handled employee of the year program and supported the non-monetary incentive program of the organization.
Incident Management (2011 – 2013): Conducted audit of call tree documents and reported findings to the region, organized committees during building evacuation, logged incidents that affects business operations and reports to region.
HR Specialist - Staffing (June 2015 – Present) Provided operational support for the manpower requirements of business operations, plays a key role in business process initiatives of the team. Key Achievements:
Coached and taught the new members of the learning and development team: Head of Learning & OD, Training Manager, Learning Specialist, and Learning Assistant.
Local business unit representative of LinkedIN regional project
Established baseline metrics for the recruitment team and enhance reporting tool to strengthen integrity of data
Enhanced the online onboarding process for the local business unit through the region
Reviewed and proposed changes to the local business unit recruitment policy to adapt it to the changing requirements of the business
Key Accountabilities:
Recruitment Service Delivery: In-charge of the recruitment strategy and operations for IT, Business Operations, and Marketing; covering hiring requirement from staff to AVP level. Involved in manpower forecast, calibration of hiring requirement and job specifications with hiring managers of assigned accounts, sourcing and engages with candidates from different channels, and onboards selected candidates.
Data Integrity: Enhanced the current reporting template to ensure integrity of data, established the metrics of the recruitment team, was able to increase the hiring integrity points (via Workday) by 60%
S&R Membership Shopping (July 2010 – February 2011) Training Officer
Key Achievements:
Developed the 12-part learning session aimed at improving the skills of the store operations supervisors in the different aspects of business.
Created a course curriculum for staff which includes the implementation of developed programs and creation of new programs
In-charge of training logistics and administration
Marks & Spencer, Philippines (September 2009 – July 2010) Training Assistant
Responsible for the implementation of training programs, orientation, soft skills, and technical
and organizational development efforts.
Handles logistics of various events, trainings, and seminars Responsible for the training summary, evaluation summary, training statistics, liquidation reports,
budget monitoring, and training costs reports of the various trainings and seminars
A contributor for the quarterly newsletter
II. EDUCATIONAL BACKGROUND
Post Graduate: Master in Industrial Relations (2012 – 2016) Specialization: Human Resource Management
University of the Philippines - School of Labor and Industrial Relations Council for Finance, UP SOLAIR Student Council Post Graduate: Diploma in Industrial Relations (2011 – 2012) University of the Philippines - School of Labor and Industrial Relations Diliman, Quezon City
Tertiary: Bachelor of Science in Psychology (2005 – 2009) University of Santo Tomas – College of Science España, Manila Primary & Secondary: St. Mary’s Academy (1995 – 2005)
III. DEVELOPMENTAL ACTIVITIES
Project Assignments
Onboarding Program - Project Owner (November 2013 - June 2015)
Employee Events Committee - Facilitator (January 2012 - June 2015)
Regional Development Centre - Project Coordinator (2012 -2013)
Learning and Development Metrics Development - Project Team Member (2012)
Regional LinkedIN Project – Local Business Unit Representative (2015)
Classroom Developmental Programs
Training the Trainer (December 2010) CLEARED, Inc. (Facilitator: Oliver Ornido) Designing and Facilitating Adult Learning (July 2012) Ateneo Center for Continuing Education (Facilitator: Manny Bongco) Non – Monetary Rewards (September 2012) SOFYA, Inc. (Facilitator: Caloy Atayde) Major Incident Management (October 2012) Prudential plc (Facilitator: John Smith and Phil Hine) Turning Complaints into Compliments (January 2013) ECC International (Facilitator: Kamesh Ganeson)
Advance MS Excel (February 2014) European IT and Science Foundation (Facilitator: Omar Abesamis) Targeted Selection (March 2014) Development Dimensions International (Facilitator: Cali Salim)
Professional Certification Programs
Principles of Insurance (May 2014) Life Office Management Association (Self-Initiated Learning)
Volunteering Activities
Brigada Eskwela – Volunteer (February 2012 – present)
Prudential Corporation Asia’s Regional Pru Volunteer Program – Bantayan Cebu (June 2016)
IV. REFERENCES
Name: Ma. Theresa Gaddi Relationship: Former Manager (February 2011 – June 2014) Email: [email protected] Mobile: (+63918) 925 1431 Name: Noel Gatmaitan Relationship: Training Manager (July 2014 – April 2015) Email: [email protected] Mobile: (+63917) 588 9862 Name: Susan Fontanilla Relationship: Recruiter Email: [email protected] Mobile: (+63917) 577 8309
