Customer Success : Warner Chilcott

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CASE STUDY AMAZING DIGITAL INTERVIEWS AMAZING DIGITAL INTERVIEWS WARNER CHILCOTT IMPROVES QUALITY OF HIRE BY 30%

Transcript of Customer Success : Warner Chilcott

CASE STUDY AMAZING DIGITAL INTERVIEWS     AMAZING DIGITAL INTERVIEWS    

WARNER CHILCOTT

IMPROVES QUALITY OF HIRE BY 30%

COMPANY SNAPSHOT «  Pharmaceuticals «  Globally Distributed «  Aggressive Sales Growth «  Med-High Turnover «  Interview Bottleneck

THE CHALLENGE

.: Rapid Global Growth

.: Highly Specialized Market

.: Premium Sales Positions

.: Demanding Sales Managers

.: Time Constraints

.: Previously Tried Live Video

.: 10:1 Interview to Hire Ratio

Recruiting Process

①  Source

②  Prescreen

③  Phone Screen

④  Behavioral Assessment

⑤  Manager Interviews (6)

⑥  Offer / Redo

“Oftentimes, in-person interviews revealed that none of the recommended candidates were right-fit, and recruiters would begin the sourcing process all over again.” .: Erik Hildebrandt : Director of Staffing & HR

THE SOLUTION

TECHNOLOGY .: On Demand Interviews .: Validated Sales Questions .: Collaboration w/ Leadership

PROCESS

.: New Digital Screening Layer

.: Accelerated Process

.: Faster + Deeper Insights

.: Digital Submissions

Why HireVue PRODUCT CAPABILITIES «  On Demand Interviews «  Simple «  Reporting

BUSINESS PARTNERSHIP «  Leadership Reputation «  Continuous Innovation «  Superior Support

Why HireVue « On Demand Interviews «  Simple «  Reporting «  Innovation

BEFORE AFTER + PHONE SCREEN

BEHAVIORIAL ASSESSMENT

MANAGER INTERVIEW

HIRE

RESTARTS PROCESS

SOURCE & SCREEN

OFFER

+

PHONE SCREEN

BEHAVIORIAL ASSESSMENT

SOURCE & SCREEN

+ interviews scheduled with

candidates in sets of 6

MANAGER INTERVIEW

OFFER

~30% OF ON DEMAND

INTERVIEWS RESULT IN NO SUBMISSION

HIRE

~30% OF INTERVIEW SETS RESULT IN

0 OFFERS

HIGHER CONVERSION

RATE

ON DEMAND INTERVIEW

Resume & Call Notes

Assessment Results

On Demand Interview

SUBMISSION INCLUDES:

+ Resume & Call Notes

Assessment Results

SUBMISSION INCLUDES:

(DETAILED, POST PREVIEWING) (FIRST INTERVIEW)

Previously would have been

submitted based on qualified phone

screen & 14-point behavioral

assessment

Questions from Sales Leadership

manager receives qualified on demand interview responses

+

30% increased sourcing and pre-screening capacity and

early funnel flow

THE RESULTS

.: Benefits

« Quality

«  Speed

«  Satisfaction

«  Efficiency

«  Visibility

30% QUALITY OF HIRE

20% RECRUITER PRODUCITIVITY

+SOURCING CAPACITY

++

20min - PER CANDIDATED SCREENED

INC

REA

SED

SAVED (=1 RECRUITER DAY PER WEEK)

“With HireVue our recruiters aren’t

spending their time doing less work; they’re spending

their time doing the right work.”

.: Erik Hildebrandt : Director of

Staffing and Human Resources :.

.: read the full story at hirevue.com/customers :.