CUSTOMER - oocl.com...Return to Top 3 Service Updates-Marine Terminal Gate Schedules The following...
Transcript of CUSTOMER - oocl.com...Return to Top 3 Service Updates-Marine Terminal Gate Schedules The following...
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CUSTOMER NEWSLETTER May 15, 2020
Inside This Issue:
Introduction
Expanded Services to
Latin America
Service Updates- Marine
Terminal Gate
Schedules (upcoming
holidays)
Service Updates- Trans-
Pacific Trade Blank
Sailings
My OOCL Center: Rates
and Tariff
Verified Gross Mass
(VGM)- Checking
Terminal Submission
Pro-tip: Service Requests
Submission
Why Book With OOCL?
Dear Valued Customer,
Thank you for your interest in
our newsletter.
We hope you find our most
recent edition informative
and please contact OOCL
for your ocean transportation
needs.
OOCL
We take it personally.
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Expanded Services to Latin America
Starting at the end of May 2020, we will be
further expanding OOCL’s footprint in the
Latin America services:
• CX1 (Caribbean Express 1) - This new
product will offer transshipment to and
from Costa Rica at the APM Moín
Terminal via Manzanillo, Panama on
the TLC1 service and via Colon,
Panama on the ECX1 service.
• CX2 (Caribbean Express 2) – On this
loop, we will be offering service
between Manzanillo and Colon in
Panama, Cartagena (Colombia) and
Kingston (Jamaica) with transshipment
services via Panama.
• MCX2 (Mexico Central America Feeder 2) - This loop will cover Central
America (Costa Rica and Nicaragua) with transshipment services
available in Mexico.
o The port rotation will include: Manzanillo (Mexico), Lazaro Cardenas
(Mexico), Corinto (Nicaragua), Puerto Caldera (Costa Rica).
For more information about these enhancements and services, please
contact your local sales representative.
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Service Updates-Marine Terminal Gate Schedules
The following marine terminal gates will be closed on May 18, 2019 in
observance of the Victoria Day holiday in Canada:
• Halifax, Nova Scotia
o Halterm Container Terminal
• Vancouver, British Columbia
o Global Container Terminals (GCT) Vanterm
o Global Container Terminals (GCT) Deltaport
o DP World Centerm
o Fairview Container Terminal - Prince Rupert
The following marine terminal gates will be closed on May 25, 2019 in
observance of the Memorial Day holiday in the United States:
• Boston, Massachusetts
o Conley Marine Terminal
• New York & New Jersey
o Port Elizabeth (APMT)
o Maher Terminal
• Baltimore, Maryland
o Seagirt Marine Terminal (Ports America Chesapeake)
• Norfolk, Virginia
o Virginia International Gateway (VIG)
o Norfolk International Terminals (NIT)
• Charleston, South Carolina
o North Charleston Terminal – Open (dry gate only)
• Savannah, Georgia
o Georgia Port Authority
• Florida
o Port of Tampa
o South Florida Container Terminal (Miami)
• Oakland, California
o Everport Terminal
o Oakland International Container Terminal (OICT)
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Service Updates- Transpacific Trade Blank Sailings
In response to the expected low volume, we would like to inform you of the
withdrawal of the following sailings in May-July 2020.
Service North America Rotation 1st Port ETA for Weeks with no Export Sailings
out of North America
PCC1 Long Beach 5/25/2020
PCN1 Prince Rupert - Los Angeles - Oakland 5/24/2020
PCS1 Los Angeles - Oakland 5/23/2020 5/30/2020 6/6/2020 6/13/2020
PCS2 Los Angeles - Oakland 5/10/2020
SEAP-W Los Angeles - Oakland 5/21/2020
VCS Long Beach - Oakland 5/10/2020 5/31/2020 6/14/2020
PNW1 Vancouver - Seattle 5/18/2020
PNW2 Seattle - Vancouver 5/10/2020 5/31/2020
PNW3 Tacoma - Vancouver 5/15/2020
ECC2 Savannah - Charleston - Boston - New York 5/29/2020 7/3/2020
ECX1 New York - Savannah - Charleston 5/19/2020 6/2/2020
SEAP-E Halifax - New York - Norfolk - Savannah - Charleston 5/30/2020
GCC1 Houston - Mobile - New Orleans - Tampa - Miami 7/2/2020
IEX New York - Norfolk - Savannah - Charleston 5/13/2020 5/20/2020 5/27/2020 6/3/2020
TLP1 Callao - Lirquen - San Antonio - Manzanillo - Ensenada 6/13/2020
TLP2 Buenaventura - Callao - Guayaquil - Lazaro Cardenas - Manzanillo 6/2/2020
TLA1 Rio De Janeiro - Montevideo - Buenos Aries - Rio Grande - Navegantes - Paranagua - Santos 6/10/2020
TLA2 Itaguai - Paranagua - Itapoa - Navegantes - Itajai - Santos 5/18/2020 5/25/2020 6/1/2020 6/15/2020
TLC1 Manzanillo (MX) - Balboa - Manzanillo (PA) - Cartagena - Kingston - Caucedo 5/16/2020 6/6/2020
In addition, should you wish to receive a more detailed weekly sailing schedule
notification for our trade lanes to/from North America, please contact your sales
representative to be enrolled in this automated customer advisory.
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My OOCL Center: Rates and Tariffs
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Verified Gross Mass (VGM)-Checking Terminal Submission
In our previous edition, we covered how to submit VGM to OOCL. In this edition,
we have recommendations on how to check VGM accuracy that has been
submitted.
The shipper is responsible to provide the VGM to the ocean carrier and/or port
terminal in order to meet SOLAS and local regulatory and port terminal
requirements.
VGM for USA Load Ports
• U.S. Marine Terminal Load Port and U.S. Intermodal Cargo Off-Dock Rail
o In lieu of customer’s VGM submission, OOCL will accept marine terminal
gate weight as VGM equivalent.
• U.S. Intermodal Cargo On-Dock Rail
o In lieu of customer’s VGM submission, OOCL will either use the marine
terminal gate weights or use the certified gross cargo weight from the rail
billing, which has been declared by the Shipper. OOCL will add the
container tare weight to produce a VGM and submit it on behalf of the
Shipper.
• We recommend that you check the VGM that has been submitted from the
marine terminal or rail billing calculation using My OOCL Center (MOC) after the
container has been delivered to the marine terminal or rail facility.
o If you wish to submit a VGM in lieu of the courtesy VGM, OOCL
encourages the use of electronic submission of Verified Gross Mass (VGM),
such as EDI, My OOCL Center (MOC) or this Excel file which will submit the
VGM data to OOCL via email.
o If using the Excel file, please enter ensure you complete these minimum
required data fields:
▪ Carrier (OOCL). Will self-populate once you enter a container #
▪ Booking #
▪ Container #
▪ Verified Gross Mass
▪ VGM Unit (Kilograms or Pounds)
▪ Authorized Person. Must be entered in ALL CAPS.
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Pro-Tip: Service Request Submissions
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Why Book with OOCL?
“I would like to express my
appreciation for
answering our emails
promptly, since we need
to provide answers back
to our customers. Thanks
a lot OOCL’s customer
service team!
“Thank you for your
friendly, efficient
services. Your prompt
attention in providing
an updated Master
Bill of Lading was
much appreciated!
“Dear OOCL, after
working with your staff
from all over the
country in the US, you
have the most elite
standard in helping us.
The dedication and
willingness to help has
certainly reduced a
lot of our anxieties. We
just wanted to say
thank you to OOCL.”
What our customers are saying about us—we take it personally!