Custom web analytical reports and dashboards

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My Dutch experience with: Custom Reports & Dashboards Tim Stierman Digital Consultant Liones

description

Collecting the right data is the most important task within web analytics. But almost just as important is the presentation of this data. Without understanding what your collected data means, it’s just as bad as collecting the wrong data. In our experience, within a digital agency, it’s almost inevitable to use custom dashboard and reports. The power that custom dashboard and reports is given to you, even in free tools like Google Analytics, can create a view of data that will help you find faster insights. The only problem we faced is the huge amount of tools which are available on the market, and also the many options you have to build it yourself. We are currently using three levels of custom dashboard and reports: pro-excel sheets, automated excel reports (e.g. Excellent Analytics and Supermetrics data grabber) and our internally built dashboard. On Measurecamp I shared our findings on the different tools, how we are using the different reports and how we build our own dashboard.

Transcript of Custom web analytical reports and dashboards

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My Dutch experience with: Custom Reports & Dashboards

Tim Stierman Digital ConsultantLiones

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Digital Agency since 1998

Origin in Digital Publishing & Online Media Create, Publish, Manage and Measure content-driven sites & applications Strategy, Development, UX, Design, Analytics - All under the same roof Working for more 50+ companies

Digital Agency Liones Creating Online Content Solutions

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Customer Battle Plan

1. Determine your KPIs & Targets2. Measure what you need

to measure3. Make relevant reports4. Start optimizing5. Report on progress

Reporting

Analyse

Concepts

Optimization

Online KPIs

Analytics implementation

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What really happens

No clear KPIs Also changing over time

Incapable employees Unclear who is responsible for what Scared about their results (visibility)Mindshift needed. Prepared to fight!

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Analytical Maslow Pyramid

Predictive Analytics

Real-time Analytics

Combine multiple sources

Interpretation of data and reports

Collecting web statistics

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Holy grail: Customized Reports & Dashboard

Non-standard GA Reports Break down barriers

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Differences in:

Report & Dashboard

Problem analysing vs Problem detection

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What are the possibilities?

1. Dig deeper into Excel / Google Spreadsheet2. Integrate APIs3. Buy reporting software4. Build it ourselves

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Fase 1: Dig deeper into Excel

Define KPIs Build a template Manually add data Focus on the visuals Be an Excel guru!

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Fase 2: Integrate APIs

API Connection Supermetrics Data Grabber Saves copy & paste time

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Fase 3: Liones Dashboard

Angular JS JQ Plot Widgets Targets Google OAuth

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Learning’s

Partner up with the client Management love nice dashboards Better insight can stimulate internal competition

No clear KPIs Still changing over time

Time consuming Complex development

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Next steps

Invest in Supermetrics Data Grabber Continuously support customers Make the Liones Dashboard flexibel Creating a Editorial Dashboard ……..

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Many thanks!

[email protected]

@timstierman

http://nl.linkedin.com/in/timstierman/

Don’t hesitate to contact me!