Curricular Objectives

The student who has The student who has successfully completed the successfully completed the Atkinson Graduate School of Atkinson Graduate School of Management curriculum Management curriculum should have the following should have the following management knowledge and management knowledge and technical skillstechnical skills

management knowledge and technical skills How value is created by exchange in markets.How value is created by exchange in markets. How to build and sustain relationships and How to build and sustain relationships and

how they create value.how they create value. How to measure value creation.How to measure value creation. How to use the core vocabulary of How to use the core vocabulary of

management.management. How to follow and to lead.How to follow and to lead. How to think like a managerHow to think like a manager How to write and speak plain EnglishHow to write and speak plain English

how value is created by exchange Making tradeoffs. Creating incentives. Reducing risk by financial engineering

on a local and global scale. Taking advantage of arbitrage

opportunities. Performing a competitive analysis

(SWOT). Understanding the limits to market

perfectibility..

how value is created through relationships I Understanding the service delivery value

chain.

Understanding the people who make up these value chains – customers, employees and bosses, suppliers, owners and creditors -- and working collaboratively with them to enhance capabilities, taking action to meet their needs and concerns, and creating joint strategies and solutions.

how value is created through relationships II Clarifying situations, identifying points

of agreement/disagreement, keeping discussions issue oriented, developing others’ and own ideas, building support for preferred alternatives, and facilitating agreement.

Showing respect for every person in the value chain.

how to measure value creation I

Using money to measure benefits and costs.Using money to measure benefits and costs. Performing net present value analysis.Performing net present value analysis. Reading and analyzing general-purpose Reading and analyzing general-purpose

financial statements.financial statements. Performing a value analysis of a specific Performing a value analysis of a specific

product or service.product or service.

how to measure value creation II

Defining metrics and setting goals for process Defining metrics and setting goals for process performance and demonstrating awareness performance and demonstrating awareness of tools required to implement an of tools required to implement an improvement

Evaluating the effectiveness of an the effectiveness of an organization from the perspectives of organization from the perspectives of management structure, skills, knowledge management structure, skills, knowledge inventory, culture, compensation and learning inventory, culture, compensation and learning scales.scales.

how to follow and to lead I

Working effectively in teams. Seeking understanding, interpreting behavior,

clarifying behavior, recognizing differences, and responding to nonverbal behavior.

Developing direction, developing structure, facilitating goal accomplishment, involving others, and sharing information.

how to follow and to lead II

Modeling commitment, and leveraging personal, functional, social, and cultural differences to enhance performance.

Giving and receiving critical quality feedback Taking initiative, facilitating change.

how to think like a manager Diagnosing problems in complex, messy

situations. Prescribing solutions to organizational

problems. Sustaining the rhetorical burden of

casuistic argumentation and ethical reasoning.

how to write and speak plain English Communicating to customers, superiors,

and associates who have little time to read and no patience for complexity, generalization, froth or filler.

Achieving precision and accuracy of expression.

Career DevelopmentCareer Development

How to assess individual strengths and weakness with respect to career opportunities and threats and to formulate and execute a lifelong learning and personal growth strategy to facilitate professional and personal satisfaction.