Currency Regulations - Lufthansa · Currency Regulations Definitions (IATA Reso 012) ... The rate...

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Last update: 01.03.2011 1 Currency Regulations Definitions (IATA Reso 012) ....................................................................................... 5 Banker's Buying Rate (BBR) ...................................................................................... 5 Banker's Selling Rate (BSR) ....................................................................................... 5 Country of Commencement of Transportation ............................................................ 5 Country of Payment .................................................................................................... 5 Currency of the Country of Payment .......................................................................... 5 Date of Transportation ................................................................................................ 5 Local Currency Fares ................................................................................................. 5 NUC............................................................................................................................ 5 Other Charges ............................................................................................................ 5 Related Charges......................................................................................................... 6 ROE............................................................................................................................ 6 Applicable Currency for Fares and Charges ............................................................... 6 NUC values ................................................................................................................ 8 Construction of unpublished fares .............................................................................. 8 Payment of Local Currency Fares (IATA Reso 024e)................................................. 9 Payment in the Country of Commencement of Travel ................................................ 9 Payment Outside the Country of Commencement of Travel....................................... 9 Exceptions ................................................................................................................ 12 Algeria ...................................................................................................................... 12 NIGERIA ***NOT APPLICABLE*** .......................................................................... 12 Mozambique ............................................................................................................. 13 Sri Lanka (Via all:Government Order) ...................................................................... 13 Tunisia ...................................................................................................................... 13 Combination of Local Currency Fares ...................................................................... 14 Refunds: Currency.................................................................................................... 14 Refunds: General ..................................................................................................... 14 Refunds of partially used documents........................................................................ 15 Definitions ................................................................................................................. 15 Involuntary refunds and involuntary refund calculation ............................................. 15 Exceptions by countries ............................................................................................ 17 Voluntary Refunds .................................................................................................... 17 Voluntary refund calculation ..................................................................................... 17 Voluntary refunds - payment by credit card .............................................................. 18 Refund by issuing offices .......................................................................................... 18 Refund / rerouting in case of death........................................................................... 19 MCO/MPD's and PTA's ............................................................................................ 19 Honouring specified documents ............................................................................... 19 Honouring unspecified documents ........................................................................... 20 Limitation of value of the MCO ................................................................................. 20 Honouring, exchanging and refunding ...................................................................... 21 Currency shown on traffic documents / transportation orders................................... 21 Means of payment .................................................................................................... 21 EMU information ....................................................................................................... 22

Transcript of Currency Regulations - Lufthansa · Currency Regulations Definitions (IATA Reso 012) ... The rate...

Last update: 01.03.2011 1

Currency Regulations Definitions (IATA Reso 012) ....................................................................................... 5

Banker's Buying Rate (BBR) ...................................................................................... 5

Banker's Selling Rate (BSR)....................................................................................... 5

Country of Commencement of Transportation............................................................ 5

Country of Payment.................................................................................................... 5

Currency of the Country of Payment .......................................................................... 5

Date of Transportation................................................................................................ 5

Local Currency Fares ................................................................................................. 5

NUC............................................................................................................................ 5

Other Charges ............................................................................................................ 5

Related Charges......................................................................................................... 6

ROE............................................................................................................................ 6

Applicable Currency for Fares and Charges............................................................... 6

NUC values ................................................................................................................ 8

Construction of unpublished fares .............................................................................. 8

Payment of Local Currency Fares (IATA Reso 024e)................................................. 9

Payment in the Country of Commencement of Travel ................................................ 9

Payment Outside the Country of Commencement of Travel....................................... 9

Exceptions ................................................................................................................ 12

Algeria ...................................................................................................................... 12

NIGERIA ***NOT APPLICABLE*** .......................................................................... 12

Mozambique ............................................................................................................. 13

Sri Lanka (Via all:Government Order) ...................................................................... 13

Tunisia ...................................................................................................................... 13

Combination of Local Currency Fares ...................................................................... 14

Refunds: Currency.................................................................................................... 14

Refunds: General ..................................................................................................... 14

Refunds of partially used documents........................................................................ 15

Definitions................................................................................................................. 15

Involuntary refunds and involuntary refund calculation............................................. 15

Exceptions by countries............................................................................................ 17

Voluntary Refunds .................................................................................................... 17

Voluntary refund calculation ..................................................................................... 17

Voluntary refunds - payment by credit card .............................................................. 18

Refund by issuing offices.......................................................................................... 18

Refund / rerouting in case of death........................................................................... 19

MCO/MPD's and PTA's ............................................................................................ 19

Honouring specified documents ............................................................................... 19

Honouring unspecified documents ........................................................................... 20

Limitation of value of the MCO ................................................................................. 20

Honouring, exchanging and refunding...................................................................... 21

Currency shown on traffic documents / transportation orders................................... 21

Means of payment .................................................................................................... 21

EMU information....................................................................................................... 22

Last update: 01.03.2011 2

Sources for Bankers Rate of Exchange.................................................................... 23

List of Countries:....................................................................................................... 23

AFGHANISTAN........................................................................................................ 23

ANGOLA................................................................................................................... 23

ARGENTINA............................................................................................................. 23

ARMENIA ................................................................................................................. 24

AUSTRALIA.............................................................................................................. 24

AUSTRIA.................................................................................................................. 24

AZERBAIJAN……………………………...………………………………..………...…….24

BELARUS................................................................................................................. 24

BELGIUM ................................................................................................................. 24

BOLIVIA.................................................................................................................... 24

BRAZIL..................................................................................................................... 25

BULGARIA ............................................................................................................... 25

CANADA................................................................................................................... 25

CAPE VERDE .......................................................................................................... 25

CHINESE TAIPEI ..................................................................................................... 25

COLOMBIA............................................................................................................... 25

CONGO (Kinshasa).................................................................................................. 26

CROATIA.................................................................................................................. 26

CYPRUS................................................................................................................... 26

CZECH REPUBLIC .................................................................................................. 26

DENMARK................................................................................................................ 26

DOMINICAN REPUBLIC .......................................................................................... 27 EGYPT……………………..……………………………………………………….……….27 EL SALVADOR......................................................................................................... 27

ERITREA.................................................................................................................. 27

ESTONIA.................................................................................................................. 27

ETHIOPIA................................................................................................................. 27

FIJI ........................................................................................................................... 28

FINLAND .................................................................................................................. 28

FRANCE................................................................................................................... 28

FRENCH GUIANA……………..………………………………………………………..….28

GAMBIA.................................................................................................................... 28

GEORGIA................................................................................................................. 28

GERMANY ............................................................................................................... 29

GHANA..................................................................................................................... 29

GREECE .................................................................................................................. 29

GUADALOUPE......................................................................................................... 29

GUATEMALA ........................................................................................................... 29

GUINEA…………..………………………………………………………………………....29

HONG KONG SAR……………………...………...………………………………….……29

HUNGARY................................................................................................................ 30

ICELAND.................................................................................................................. 30

INDIA........................................................................................................................ 30

INDONESIA.............................................................................................................. 30

IRELAND.................................................................................................................. 30

ISRAEL..................................................................................................................... 30

ITALY........................................................................................................................ 30

JAPAN...................................................................................................................... 31

JORDAN................................................................................................................... 31

Last update: 01.03.2011 3

KAZAKHSTAN.......................................................................................................... 31 KENYA……..…………………………………………………………………...………..….31 KOREA (Rep.of) ....................................................................................................... 31

KUWAIT…………………………………………………………………………...........…..31 KYRGYZSTAN ......................................................................................................... 32

LATVIA ..................................................................................................................... 32

LEBANON ................................................................................................................ 32

LITHUANIA............................................................................................................... 32

LUXEMBOURG ........................................................................................................ 32

MACEDONIA (FYROM)……………………………...……………………………………32

MALAWI ................................................................................................................... 32

MALAYSIA................................................................................................................ 33

MARTINIQUE........................................................................................................... 33

MAYOTTE ................................................................................................................ 33

MEXICO ................................................................................................................... 33

MOLDOVA................................................................................................................ 33 MONACO……………………………………..…………………………………...………..33 MONGOLIA .............................................................................................................. 33

MOROCCO .............................................................................................................. 34

MOZAMBIQUE ......................................................................................................... 34

NAMIBIA................................................................................................................... 34

NETHERLANDS....................................................................................................... 34

NEW ZEALAND........................................................................................................ 34 NIGERIA……………………………………………..……………………………………...34 NORWAY ................................................................................................................. 35

PAPUA NEW GUINEA ............................................................................................. 35

PERU........................................................................................................................ 35

PHILIPPINES ........................................................................................................... 35

POLAND................................................................................................................... 36

PORTUGAL………………………………..………………………………………………..36 QATAR………………..……………………………………………………………………..36 REUNION................................................................................................................. 36

ROMANIA................................................................................................................. 36

RUSSIA .................................................................................................................... 36 SAMOA, INDEPENDENT STATE OF……………………………...…………………….37

SAO TOME & PRINCIPE ......................................................................................... 37

SAUDIA ARABIA……………………………………………..…………….……………....37 SERBIA AND MONTENEGRO................................................................................. 37 SIERRA LEONE ....................................................................................................... 37

SINGAPORE ............................................................................................................ 37

SLOVAKIA................................................................................................................ 38

SLOVENIA................................................................................................................ 38

SOUTH AFRICA....................................................................................................... 38

SPAIN....................................................................................................................... 38

ST. PIERRE & MIQUELON ...................................................................................... 38

SWEDEN.................................................................................................................. 38

SWITZERLAND........................................................................................................ 39

TAJIKISTAN ............................................................................................................. 39

THAILAND................................................................................................................ 39

TONGA..................................................................................................................... 39

TURKEY................................................................................................................... 40

Last update: 01.03.2011 4

TURKMENISTAN ..................................................................................................... 40

UGANDA .................................................................................................................. 40

UKRAINE.................................................................................................................. 40

UNITED KINGDOM .................................................................................................. 40

UNITED STATES ..................................................................................................... 40

URUGUAY................................................................................................................ 41

VENEZUELA ............................................................................................................ 41 VIET NAM………….…………………………………………...…………...……………...41 ZAMBIA .................................................................................................................... 41

Last update: 01.03.2011 5

Definitions (IATA Reso 012)

Banker's Buying Rate (BBR)

Means the rate at which, for purpose of the transfer of funds through banking channels (i.e. other than transactions in bank notes, travellers cheques and similar banking instruments), a bank will purchase a given amount of foreign currency exchange for one unit (or units) of the national currency of the country, in which the exchange transaction takes place. Note: Where no such banker’s rates are available, the rates published by the IATA Clearing House may be used in lieu of such bankers buying rates. In future, the applicable banker’s rates or the sources where such rates applicable will be published weekly or monthly by the carriers.

Banker's Selling Rate (BSR)

Means the rate at which, for the purpose of transfer of funds through banking channels (i.e. other than transactions in bank notes, travellers cheques and similar banking instruments), a bank will sell a given amount of foreign currency in exchange for one unit (or units) of the national currency of the country, in which the exchange transaction takes place.

Country of Commencement of Transportation

The country from which travel on the first international sector takes place.

Country of Payment

The country where payment is made by the purchaser to the carrier or its agent.

Currency of the Country of Payment

The currency in which international fares are denominated.

Date of Transportation

The date of issuance of the ticket, MCO or PTA.

Local Currency Fares

Fares and related charges expressed in the currency of the country of commencement of travel.

NUC

Neutral Unit of Construction

Other Charges

Charges such as taxes, fees etc. excluding excess baggage charges.

Related Charges

Charges such as cancellation fees, non-refundable amounts, rebooking and rerouting charges, stopover charges, weekend surcharges etc. excluding excess baggage charges.

Last update: 01.03.2011 6

ROE

The rate of exchange notified by IATA to convert local currency fares to NUC and to convert NUC amounts to the currency of the country of commencement of transportation

Applicable Currency for Fares and Charges

All passenger fares (except add-ons) and excess baggage charges are established in the currency of the country of commencement of travel.

Domestic add-ons are established in the currency of the country concerned or in US dollars or any other currency.

Related charges are established in the currency of the country of commencement of travel or in US dollars or in EURO.

EXCEPTION 1:

Passenger fares and excess baggage charges are established in US dollars for the following countries:

Afghanistan

Anguilla

Angola

Argentina

Antigua and Barbuda

Armenia

Azerbaijan Bahamas

Bangladesh Barbados

Belarus Belize

Bermuda Bolivia

Brazil Burundi

Chile Cambodia

Congo (Kinshasa) Cayman Islands

Costa Rica

Colombia

Cuba

Dominica

Dominican Republic

Ecuador

Ethiopia

Eritrea

Gambia

El Salvador

Ghana

Georgia

Last update: 01.03.2011 7

Guatemala

Grenada

Guyana

Guinea

Honduras

Haiti

Iraq

Indonesia

Jamaica Israel

Kyrgyzstan Kenya

Lebanon Laos

Madagascar Liberia

Maldives Malawi

Mongolia Mexico

Nepal Montserrat

Nigeria Nicaragua

Panama Occupied Palestinian Territory

Peru Paraguay

Rwanda Philippines

St. Lucia Russia

Sao Tome and Principe St. Kitts and Nevis

Sierra Leone St. Vincent and the Grenadines

Suriname Somalia

Tanzania Tajikistan

Trinidad & Tobago Timor Leste

Uganda Turkmenistan

USA / US Territories Ukraine

Uzbekistan Uruguay

Vietnam Venezuela

Zimbabwe Zambia

EXCEPTION 2:

Passenger fares and excess baggage charges are established in EURO for the following countries:

Albania Austria

Belgium Bosnia and Herzegovina

Bulgaria Cape Verde

Last update: 01.03.2011 8

Croatia Finland

Germany France, except French Polynesia (including Wallis and Futuna), New Caledonia (including Loyalty Islands)

Greece Ireland

Italy Luxembourg

Macedonia (FYROM)

Moldova

Monaco Netherlands

Portugal Romania

Serbia and Montenegro

Slovenia

Spain Turkey

NUC values

Fares, add-ons and related charges are published in the Passenger Air Tariff in NUC values. These values will be revised every January, April, July and October together with the factors shown in the NUC Conversion Factors Table.

The NUC value for a local currency amount not published in this tariff can be obtained by dividing such local currency amount by the conversion factor shown in the NUC Conversion Factors Table for the country in which the currency is denominated. Express the resultant NUC amount to two decimal places, ignoring any further decimal places.

When excess baggage charges are paid in a currency other than the local currency, the local currency amount must be converted to the currency of payment at the BBR.

“Other charges” established in local currency amounts and shown on the ticket are converted to the currency of the country of sale at the BSR. When payment is made in a currency other than the currency of the country of payment, the equivalent local currency amount in the country of payment will be collected at the BBR.

Construction of unpublished fares

Fares in the Passenger Air Tariff are published in local currency and NUC’s.

If a through fare for a particular journey is not published, and therefore requires the combination of local currency fares (or the construction of fares by use of add-on amounts) on the same ticket, construct the through fare for such journey as follows.

• 1. Add the published NUC amounts for the sectors involved.

• 2. Multiply the resultant total by the exchange rate in the NUC Conversion Factors Table for the country of commencement of travel. Take the resultant amount to one decimal place beyond the rounding unit indicated in the table.

• 3. Round the resultant total in accordance with the NUC Conversion Factors Table.

Last update: 01.03.2011 9

Payment of Local Currency Fares (IATA Reso 024e)

Payment in the Country of Commencement of Travel

- in the currency of the country of commencement of travel or - in any currency not marked with a sign in the NUC conversion factor’s table.

Convert at the BBR in effect on the date of ticket issuance

Payment Outside the Country of Commencement of Travel

Payment is made as follows: - convert the total amount to be collected, expressed in the currency of the country of commencement of travel, into the currency of the country of payment at the applicable BSR in effect on the date of transaction. - in case of rebooking/reissue: convert the rebooking fee and any difference that might occur in the fare amount due to a change in fare to the currency of the country of collection at the BSR in effect at the time of rebooking/reissue. The passenger will need to pay any fare increase but also is entitled to a refund of fare in case of fare decrease. in case a refund is due convert the fare difference to the currency of the country of collection at the BSR in effect at the time of the original issue. Local legal or fiscal requirements may overrule these regulations. 1. Scenario: no difference in fare occurs In case the recalculation of the fare results in the same fare amount (no fare difference) the original equivalent amount paid remains unchanged even in case of change in BSR. Example�

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Last update: 01.03.2011 12

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Either the currency of the country of payment or any currency not marked with a sign in the NUC conversion factor’s table is acceptable convert into the currency of the country of payment at the BBR in effect on the date of the transaction

Exceptions

Algeria For tickets issued for travel commencing in Algeria in favour of non-residents, the minimum applicable fare should not be less than the sum of NUCs plus the difference between the highest same OW or RT fare from any point in the opposite direction of the journey, converted into DZD at the applicable rate of exchange. This rule also applies to PTAs sold outside Algeria for a pricing unit commencing in Algeria.

NIGERIA ***NOT APPLICABLE*** The total fare for any RT/CT normal/special fares sold outside Nigeria for travel commencing in Nigeria (excluding any class differentials /surcharge) shall in no event be less than the applicable fare in the reverse direction.

Last update: 01.03.2011 13

Mozambique

The acceptance of tickets issued outside Mozambique is prohibited for pricing units commencing in Mozambique. The issuance of tickets in Mozambique is prohibited for journeys commencing outside Mozambique.

Sri Lanka (Via all:Government Order) For travel originating in Sri Lanka, ticket must be issued in Sri Lanka, payment must be made in Sri Lanka except PTA sales. Tunisia

For tickets issued for travel commencing in Tunisia in favor of non-residents, the minimum applicable fare should not be less than the sum of NUC’s plus the difference between the highest same fare from any point in the opposite direction of the journey, converted into TND at the applicable rate of exchange.

This rule also applies to PTAs sold outside Tunisia for a pricing unit commencing in Tunisia.

In case of CT with more than 2 fare components the difference in NUC’s should be calculated between the fare from the point of origin and the same fare in the opposite direction on each breakpoint of the journey, the highest level being retained.

For return journey, a special fare may be applied if there is a fare of the same type in each direction.

Excluded from this procedure are:

o Diplomats residing in Tunisia

o Tunisian workers and Tunisian students abroad.

o Normal procedures apply to reroutings.

Tickets issuance as follows:

o Calculate all pricing units in NUC’s

o Convert final NUC’s level in to TND at applicable IATA-rate of exchange (IROE) to establish local selling level.

o Difference in NUC’s should be entered in the fare calculation box preceded by letter ‘P’

o Enter the mention ‘non-resident’ after the passenger name.

o

Last update: 01.03.2011 14

Combination of Local Currency Fares

To combine two or more local currency fares into the currency of the country of origin: - establish NUC amount for each local currency fare by dividing local currency fare

by the applicable IATA rate of exchange. Calculate to two decimal places ignoring any further decimal places

- add NUC amounts - establish through local currency fare by multiplying NUC amount by the IATA rate

of exchange for the country of origin. Calculate to one decimal place beyond the number of decimal places shown in the NUC conversion factors table, ignoring any further decimal places. Round up to the next higher rounding unit shown in the NUC conversion factor’s table unless otherwise shown.

Refunds: Currency

• A. Refunds for partly used tickets are assessed in the currency of the country of commencement of transportation.

• B. The fare for the travel undertaken will be assessed using the fare(s) applicable at the time of commencement of transportation and the IATA rate of exchange applicable at the time of the original transaction.

• C. When the original payment has been made in a currency other than the currency of the country of commencement of transportation, refunds in the same currency as originally tendered will be made at the exchange rate used for the original payment.

• D. Refunds other than outlined above will be made at the bank rate in effect on the date of the refund.

Refunds: General

Refund by carrier for an unused ticket or portion thereof, exchange order or MCO will be made in accordance with the following conditions, except as otherwise provided in subsequent paragraphs of this rule.

• Persons requesting refund must surrender to the carrier all unused flight coupon(s) of the ticket, exchange order or MCO.

• Carrier will refuse refund on a ticket which has been presented to government officials of a country or to carrier as evidence of intention to depart there from unless the passenger establishes to the carrier’s satisfaction that he has permission to remain in the country or that he will depart there from by another carrier or conveyance.

• Carrier shall make all or any individual refunds through its general accounting offices of regional sales or accounting offices, and require prior written applications for refunds to be prepared by passengers on special forms furnished by the carrier.

Last update: 01.03.2011 15

• Only tickets issued on the respective carrier’s ticket stock marked with the respective carrier’s ticket code as part of the serial number will be refunded by each carrier.

Refunds of partially used documents

If the document has been partially used, the difference between the purchased price and the applicable fare for the routing utilized, minus any applicable charges and taxes, is refunded. No refund applies if the reassessed fare including applicable taxes is higher than the original fare incl. Taxes. If an economy OW exists it may only be used for the reassessment if the reservation class is the same or higher than the partly used return ticket. Other restrictions applying to such special OW fare, e.g. ADVP, fare only applies if purchased before departure, etc. have to be observed. Unused taxes may be refunded if the fare value of such a one way fare is the same or lower than the originally applied return fare. Any residual value of the original fare paid may only be refunded if no refund restrictions in the original fare regulations were applicable. Local legal or fiscal requirements may overrule this regulation.

Definitions

“Refund’ means the repayment to the purchaser of all or a portion of a fare, rate or charge for unused carriage or service.

‘Involuntary refund’ means a refund of an unused ticket or portion thereof or an unused miscellaneous charges order where carriage is refused because of:

• Flight cancellation;

• flight schedule change;

• over or under carriage;

• offloading;

• misconnection;

• safety or legal reasons;

• condition or conduct of passenger.

‘Voluntary refund’ means a refund of an unused ticket or portion thereof or an unused miscellaneous charges order other than an involuntary refund.

Involuntary refunds and involuntary refund calculation

Involuntary refunds may be made by the carriers responsible for forwarding the passenger, or by the issuing carrier as follows:

• If no portion of the ticket has been used, the amount of refund will be equal to the fare paid;

• if a portion of the ticket has been used, the refund will be:

Last update: 01.03.2011 16

1) If the travelled portion is identifiable through the fare calculation box (i.e. a fare component in entirety was travelled, such as half-return) then we will refund the remaining portion (plus any associated non-used/touched geographical taxes and charges). The easiest case is ½ RT: Please refund ½ fare amount plus respective taxes/fees.

Same applies when sector fares are used in original calculation.

Then flown sector fare should b deducted from whole original fare.

2) If a travelled portion is not identifiable through the fare calculation box (e.g. IT tickets, or only a part of the fare component is travelled, such as only the feeder flight used), then each of the coupon should be assigned a value according to ticketed point mileage (TPM) for each of the coupon.

Here, please use the TPM (ticketed point mileage) for refund calculation plus refund any taxes and fees that were not “touched” (e.g. PFC taxes in the US).

E. g. ATH-FRA NYC VV // flown portion ATH-FRA outbound

Refund whole ½ RT inbound (NYC-FRA-ATH) and calculate flown portion ATH-FRA based on TPMS to refund the remaining portion FRA-NYC (outbound).

In Amadeus: Pls do FQM ATH FRA NYC and just take TPM for calculation of percentage!

Service charges will not be imposed and reasonable reservations communication expenses of the passenger will be assumed provided that in case of cancellations required for safety or legal reasons or caused by the condition or conduct of the passenger, such charges may not be imposed and such expenses may be refused. For invol refund also for non refundable fares the YQ is refundable.

• Where the issuing carrier makes involuntary refund or for lost tickets, the following rules shall apply:

o additional passage at the through fare shall not be permitted unless request therefore has been made prior to arrival at the destination named on the original ticket or MCO which is submitted for refund,

o after the carriage has commenced, a OW ticket shall not be converted into a RT or CT ticket at the RT or CT discount for the entire journey from the point of origin,

o after carriage has commenced, a RT ticket may be converted into a CT ticket or v.v., provided that such request is made prior to the passenger’s arrival at the destination named in the original ticket or MCO.

• For refunds of tickets involving involuntary change of carrier, routing, class or type of fare:

• Where the transportation cost for the revised routing or class of service is lower than the fare originally paid, the Member effecting the involuntary

Last update: 01.03.2011 17

change shall arrange for the difference to be refunded to the passenger. Where a passenger is carried in a lower class of service, the refund shall be the difference between the higher and lower fares for the rerouted section(s) or the amount calculated in accordance with item 1 above, whichever is higher; forwarding carrier shall absorb any difference between the amount of the refund as calculated and the balance remaining after all claims for carriage have been ascertained.

• Involuntary refunds of tickets, MCOs, or deposit receipts shall be made in the currency used for such purchase and in the country where such purchase was made, whenever possible. However, US dollar refunds or refunds in the currency of the country where the involuntary refund is necessary may be made on request of passenger provided refund in such currency is not prohibited by local governmental exchange control regulations.

Exceptions by countries

• INDIA

o Notwithstanding the provisions shown for involuntary refunds, involuntary refunds and lost tickets, where tickets, MCOs, MPDs and PTA (issue wires) are issued and paid for in India in Indian Rupees, no refund in respect of such documents (whether or not these documents are subsequently reissued) will be made in any country other than India and in any currency other than INR.

o Refund will be made provided that the unused coupons are surrendered within three years after the expiry date of their validity.

Voluntary Refunds

A carrier requested to make a refund shall not do so without prior reference to, or arrangement with the carrier whose accountable traffic document was originally issued. When a carrier has the right to reroute the portion of the journey for which a refund is requested, and the document to be refunded does not bear a ‘Form of Payment’ code or special endorsement restricting refund, such carrier may refund by means of a miscellaneous charges order drawn on the carrier whose accountable traffic document was originally issued. Except that, for refunds made by Travel Agents, the agents refund voucher will be used.

Voluntary refund calculation

Voluntary refunds will be computed as follows:

• If no portion of the ticket has been used refund will be the full amount of the fare paid, less any applicable service charge and communication expenses;

• If a portion of a ticket has been used, refunds will be assessed as follows, less any applicable service charge and communication expenses:

o a) the amount of the refund will be assessed in the currency of the country of commencement of transportation

Last update: 01.03.2011 18

o b) the fare for the travel undertaken will be assessed using the fare(s) applicable at the time of commencement of transportation and the IATA rate of exchange applicable at the time of original transaction

o c) i) when original payment has been made in a currency other than the currency of the country of commencement of transportation, refunds in the same currency as originally tendered will be made at the exchange rate used for the original payment

Refund Fee: convert the refund fee/cancellation fee amount into the currency of payment using the BSR at date performing the refund

o ii) refunds other than i) above will be made at the bank rate in effect on the date of refund.

• Voluntary refunds of tickets, MCOs or deposit receipts purchased in a currency other than US dollars shall be made in the currency used for such purpose, and in the country where such purchase was made.

• Voluntary refunds of tickets, MCOs or deposit receipts purchased in US dollars may be made in US dollars or local currency in any country provided such refund is not prohibited by local governmental exchange control regulations at point of refund.

Voluntary refunds - payment by credit card

Voluntary refunds of tickets for transportation issued against a credit card will be made only to the credit card account of the person to whom such credit card has been issued.

When a carrier has the right to reroute the portion of the journey for which a refund is requested, and the document to be refunded does not bear a ‘Form of payment’ code or special endorsement restricting refund, such carrier may refund by means of a miscellaneous charges order drawn on the carrier whose accountable traffic document was originally issued.

When the ‘Form of payment’ is by UATP, refund on tickets originally issued against UATP cards may only be credited to the account of the card holder. A transportation credit should be issued to enable processing of the refund request.

Refund by issuing offices

Tickets / MCOs which are wholly or partly unused may be refunded on the spot by the office (carrier’s or agent’s office) which originally collected the passage money, provided that:

• the refund is made in the country and currency of original collection,

• the documents are still valid and show no cancelled booking,

• the refund does not relate to any reduction in fare whatsoever or to the difference between normal and excursion fares,

• the unused documents do not relate to a type of fare (groups, IT groups, bulk travel, etc.), for which refund is restricted in the appropriate fares regulations,

Last update: 01.03.2011 19

• the refund does not relate to a cheaper fare possibility than the fare originally paid for,

• the refund is covered by the applicable flight coupon and the passenger coupon.

Refund / rerouting in case of death

The carrier making the original sale may:

• in case of death before commencement of travel, arrange for refund of the fare paid;

• in case of death after commencement of travel, arrange for any necessary refund following standard refund procedures.

MCO/MPD's and PTA's

Honouring specified documents

If a PTA or MCO/MPD is to be accepted for payment of specified international air transportation, the fare shall be calculated in the currency of the country of commencement of transportation. The equivalent fare paid shall be calculated in the currency of the country of PTA or MCO/MPD issuance using the BSR, whereby the applicable exchange rate shall be that in effect at the time and place the MCO/MPD or PTA is issued.

EXAMPLE:

PTA to be sold in Singapore for payment of a journey BOM- SIN Y-cl i.e. outgoing PTA.

• Step (i): Check NUC fares in both directions

• BOM - SIN NUC 370.19

SIN - BOM NUC 516.21

The higher fare NUC 516.21 must be converted into INR at the ROE of NUC 1 = INR 14.09245 resulting in INR 7275.

• Step (ii): Fare in the currency of country of commencement of transportation must now be converted into the currency of country of payment.

INR 7275 at BSR of INR 100 = SGD 12.30 resulting in SGD 895. The PTA will show INR 7275 as ‘value for exchange’ and SGD 895 as ‘equivalent amount paid’.

EXCEPTIONS:

Last update: 01.03.2011 20

For country restrictions regarding payment of tickets outside country of commencement of travel and restrictions on PTA issuances

Honouring unspecified documents

If a MCO/MPD is to be accepted for payment of international air transportation, the local currency fare shall be calculated in the currency of the country of commencement of transportation.

• 1) If payment is inside country of commencement of travel (COC)

The local currency fare shall then be converted into the currency shown on the MCO/MPD at the Bankers Buying Rate (BBR).

• 2) If payment is outside COC

The local currency fare shall then be converted into the currency of the country of payment (i.e. where MCO/MPD is presented for payment) at the Bankers Selling Rate (BSR). If the currency on the MCO/MPD is not the same as the currency of the country of payment, this equivalent fare is then further converted into the currency shown on the MCO/MPD at the latest BBR.

In respect of items 1 or 2 above, deduct the fare amount from the MCO/MPD if its value covers the entire amount. If the MCO/MPD value is not enough to cover the amount to be collected, the remaining amount shall be converted back into the currency of the country of payment at the BBR.

Note: BSR and BBR shall be those rates in effect at the time and place of ticket issuance.

MCOs/MPDs for unspecified transportation (or other totally unused traffic documents) issued in a currency marked with a # in the NUC Conversion Factors Table will be honored only in the original country of payment.

Limitation of value of the MCO

Subject to applicable government regulations and/or currency restrictions, an MCO may be issued to cover collection for:

• specified transportation or land arrangements of a specified IT not to exceed the value of the transportation and/or land arrangements.

• unspecified transportation and other services must not exceed USD 750 or the equivalent at the banker’s selling rate applicable at time of issuance or reissuance of the MCO.

EXCEPTION

When an MCO is issued ‘For refund only’, the value may exceed this limitation; it must however be drawn on the original issuing carrier and may only be used for refund.

Last update: 01.03.2011 21

Honouring, exchanging and refunding

Subject to applicable government regulation and/or currency restrictions, the honoring of an MCO is restricted as follows:

• An MCO issued for specified transportation or land arrangements of a specified tour may be honoured only by the carrier or operator (organization) on whom it is drawn or later endorsed. The MCO may only be honoured for the purpose indicated thereon, or alternatively, only for refund by the original issuing carrier indicated on the MCO.

• An MCO issued for unspecified transportation or other services may only be honoured by the carrier or operator on whom it is drawn or later endorsed or alternatively, for refund by the original issuing carrier indicated on the MCO.

• Any MCO, or MCOs presented together, having a total value exceeding USD 5,000 or equivalent (at the bankers’ buying rate) shall not be honoured without authorisation of the issuing carrier. A copy of this authorization shall be attached to the exchange coupon(s).

• Any unspecified MCO issued by a carrier exceeding USD 750 or the equivalent at the banker’s selling rate, must not be honoured.

NOTE:

• In the case of a discrepancy between the ‘Amount in letters’ and the ‘Amount in figures’, the ‘Amount in letters’ takes precedence.

• Always check to make sure the value of the individual coupon does not exceed the total of the MCO shown in the ‘Amount in letters’ box. When a coupon is presented by the passenger, never honour it for more than the ‘Amount in letters’ box.

• Never honour an MCO which shows signs of having been altered without having first obtained authorization from the issuing carrier.

Currency shown on traffic documents / transportation orders

Traffic documents and transportation orders for specified transportation issued for travel commencing in the country of payment, as well as traffic documents and transportation orders for unspecified transportation shall show solely the local currency fare or amount collected in the currency of payment, provided that details of the fare construction(s) used may be expressed in units other than the local currency.

Traffic documents and transportation orders for specified transportation, issued for travel commencing outside the country of payment, shall show the local currency fare or amount of the country of commencement of travel plus the fare or amount collected in the currency of payment; provided that details of the fare construction(s) used may be expressed in units other than local currency.

Last update: 01.03.2011 22

Means of payment

Payment for air transportation services or for an inclusive tour made by UATP or a credit/ instalment plan recognized by the carrier constitutes payment in full as of the date of signing the applicable transportation receipt or note.

Credit card (including UATP) charges will be determined in the currency of the country in which the credit card is honored and in accordance with payment of local currency fare rules and such country shall be considered the country of payment.

EMU information

The European Union (EU) currently has 27 members as follows:

• - 13 states participate in the Economic and Monetary Union (EMU), i.e. Euro is their currency: Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovenia and Spain.

• - 14 states that are part of the EU do not use Euro.

• - Upon adoption of the Euro, the Euro banknotes and coins will immediately become legal tender. Most countries favour a period of dual circulation, between 1 week and 1 month.

• - The European Central Bank will announce the irrevocable fixed conversion rates between the Euro and the legacy currencies of new members.

New EU member Target dates for joining EMU

Bulgaria TBA

Czech Republic 01JAN 2010

Estonia TBA

Hungary 01JAN 2010

Latvia TBA

Lithuania TBA

Poland 01JAN 2011

Romania TBA

Slovak Republic 01JAN 2009

Last update: 01.03.2011 23

Sources for Bankers Rate of Exchange

For certain countries, specific sources for rates of exchange have been established. These are listed below.

Where no source is listed, or where the source does not provide a rate of exchange, then the applicable bankers buying or selling rate will be used.

Where no bankers buying or selling rate is available, the rates of exchange shown in the latest issue of the “IATA Clearing House Monthly Five Day Rates” will be used.

EXCEPTIONS:

In the event a government notifies an increase in fares and an amended ROE as a result of a change in value of its currency, the new rate of exchange will be used until the next issue of the “IATA Clearing House Monthly Five Day Rates” becomes effective.

List of Countries:

AFGHANISTAN

Local representatives of all carriers that serve Afghanistan, or that have an office or General Sales Agent therein, shall agree on a conversion rate to be used for collection in foreign currency, such rate to be the average of the free market rate of the Afghani towards the US dollar. Adjustments will be made if deviations from the free market rate of more than 3% occur.

ANGOLA

The banker’s rate means the rate published each Tuesday by the National Bank of Angola. The rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ARGENTINA

Passenger fares are converted to Argentine Pesos at the rate quoted by the Argentine Secretaria de Transporte through Aerolineas Argentinas. This rate equals the value resulting from dividing the exchange rate of external bonds of the Argentine series 1982, in the same currency corresponding to 72 hour transactions in the Buenos Aires stock exchange, by the exchange rates in US dollars of the same bonds in the New York market. In both cases the exchange rates prevailing at the close of business of the date previous to the date of sale shall apply.

Last update: 01.03.2011 24

ARMENIA

Fares and related charges are converted to Armenian Dram using the bankers selling rate published each Tuesday on the Central Bank of Armenia website

http://www.cba.am/CBA_SITE/?__locale=en

This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

AUSTRALIA

The bankers rate means the T/T OR DRAFTS – SELL rate published by the Westpac Bank each Tuesday on their website http://www.westpac.com.au under the heading (Jump to:) “Foreign Exchange Rates”.

These rates will be applicable from Wednesday of each week up to and including Tuesday of the following week.

AUSTRIA

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

AZERBAIJAN The bankers rate means the rate published by the national bank of Azerbaijan every day from Monday until Friday. The Friday rate will be Applicable for Saturday and Sunday. In the case of public holidays, the Rate of the last working day before public holidays remains in force Until the next working day. BELARUS

Fares and related charges are converted to Belarusian Rubles using the applicable commercial bankers rate of exchange in effect on the date of the transaction.

BELGIUM

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

BOLIVIA

The bankers rate means the rates published by the Banco Central de Bolivia each Monday on their website http://www.bcb.gob.bo/index.php?q=indicadores/cotizaciones.

Last update: 01.03.2011 25

These rates will be applicable from Tuesday of each week up to and including Monday of the following week.

BRAZIL

Passenger air fares, excess baggage charges and charges related solely to the air transportation of passengers established in the basic currency of the fare or charge in question shall be converted to Brazilian currency for the purposes of publication and sales at the average of the commercial banking rates on the banking day before the date of sale of air transportation.

BULGARIA

Fares and related charges are converted to Bulgarian Lev at the bankers selling rate quoted by the Commercial Bank (Stopanska Banka) and published in the newspapers every Friday. This rate will be applicable from Monday of the following week up to and including the following Sunday.

CANADA The bankers rate means the rate published each Friday on the bank of Canada website at http:/www.bankocanada.ca/fmd/exchange.html These rates will be applicable from Monday of the following week up to and including the following Sunday. CAPE VERDE

The bankers rate means the rate published each Tuesday by the Bank of Cape Verde. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

CHINESE TAIPEI

The bankers rate means the rate published by The Commercial Times each Wednesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week. In the event that a public holiday falls on a Tuesday and exchange rates are not quoted in the Wednesday issue of The Commercial Times, the rate in force shall remain in effect until such time that a new set of exchange rates is published for the first working day immediately after the public holiday. In this case, these exchange rates shall be applicable from the day after the first working day of the week, up to and including Tuesday of the following week.

COLOMBIA

Carriers shall convert fares to Columbian Pesos as currency of payment at the rate of exchange to the US Dollar quoted by the Banco de la Republica, to be established on a weekly basis.

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CONGO (Kinshasa)

Fares shall be converted to Francs Congolese at the average rate of exchange to the US Dollar quoted weekly by the National Bank of Congo. Sales in Francs Congolese are restricted to Congo (Kinshasa) and only for transportation originating and/or terminating in Congo (Kinshasa) and are further restricted to

• a) Congo (Kinshasa) nationals

• b) foreign citizens resident in Congo (Kinshasa) holding a "Visa d’Etablissement" as well as foreign citizens holders of a ‘Visa Special’ who are members of International Organisations and Diplomatic Missions, provided that payment is made by the debit of an account in a local bank in the name of the applicable International Organisation or Diplomatic Mission.

For all other transactions the US Dollar fares shall be converted using the IATA Clearing House Rate of Exchange for the currency tendered.

CROATIA

Fares and related charges are converted to Croatian Kuna (HRK) at the selling rate of exchange to the euro quoted by Privredna Banka Zagreb (Croatia) each Tuesday. This rate shall be applicable from Wednesday of the same week up to and including Tuesday of the following week. In case that Tuesday is a national holiday, exchange rate of the previous week will continue to stay in effect until and including the next official business day thereafter the exchange rate shown in the first available edition shall apply until Tuesday of the following week.

CYPRUS

The bankers selling/buying rates shall mean the rates published each Tuesday by the Central Bank of Cyprus. These rates will be applicable from Wednesday of the same week up to and including Tuesday of the following week.

CZECH REPUBLIC

The bankers rate means the selling rate published each Thursday by BNP-Dresdner Bank (CR) under heading "Foreign exchange table for CZK". This rate will be applicable from Monday until Sunday of the following week. For the currencies not published, the latest issue of the "IATA Clearing House Monthly Five Day Rates" shall be used

DENMARK

The bankers rate means the rates published by the Danmarks Nationalbank each Tuesday on their website:

http://www.nationalbanken.dk/dnuk/specialdocuments.nsf

These rates will be applicable from Wednesday of each week up to and including Tuesday of the following week.

Last update: 01.03.2011 27

Exception: The source for the Iceland Krone (ISK) shall be the rate published by Reuters (www.reuters.com). The rate published on Tuesday shall be used for the period from Wednesday to Friday and the rate published on Friday shall be used for the period from Saturday to Tuesday of the following week.

DOMINICAN REPUBLIC

Fares are converted to Dominican Pesos, as currency of payment, at the selling rate of exchange to the US Dollar quoted by the Banco Central each Tuesday. Quotation rates shall be based on the average value of the preceding week and notified by Local Panel on Monday.

EGYPT

The bankers rate means the rate published by the National Bank of Egypt on their website http://.nbe.com.eg/en/ExchangeRate.aspx. The rates published on Sunday of each week will be effective from Monday until Tuesday. The rates published on Tuesday of each week will be effective from Wednesday until Thursday. The rates published on Thursday of each week will be effective from Friday until Sunday. In the event that a bank holiday falls on a Sunday, Tuesday or Thursday, the rates in force shall remain in effect until such time that a new set of exchange rates is quoted on the first working day immediately after the public holiday.

EL SALVADOR

Fares are converted to Salvador Colones, as currency of payment, at the selling rate of exchange to the US Dollar quoted by the Banco Central to be established periodically.

ERITREA

Fares are converted to Eritrean Nafka at the bank rate published by the National Bank of Ethiopia/Eritrea every other Friday (every fortnight). This rate will apply from Monday of the following week up to and including the second following Sunday (14 days).

ESTONIA

The bankers rate means the rate published by the Bank of Estonia each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ETHIOPIA

TC Members shall convert fares to Ethiopian Birr at the bank rate published each Monday by the Commercial Bank of Ethiopia on their website

Last update: 01.03.2011 28

http://www.combanketh.com/home.php?id=50.

The rate will be applicable from Tuesday of the same week up to and including the following Monday.

FIJI

The bankers buying rate means the ‘TT Buying’ rate as published every Monday in the Bank of New South Wales ‘Schedule of Foreign Exchange Rates’; these rates will be applicable from Wednesday of the same week until the close of business on Tuesday of the following week. When two rates (commercial and financial) are given, the commercial rate shall be used. If Monday is a Bank Holiday or for any reason no rates are published on Monday, then the rates given by Tuesday’s schedule shall be used from Wednesday to the close of business on Tuesday the following week. Should no rates be published on Monday or Tuesday, the rates effective from the previous Wednesday shall be used for a further week.

FINLAND

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

FRANCE

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

FRENCH GUIANA

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

GAMBIA

Fares are converted to Gambian Dalasi, as currency of payment, at the ruling rate of exchange to the US Dollar quoted by the Standard Chartered Bank (Gambia) Ltd. each Friday. This rate shall be applicable from Monday of the following week. The rate of exchange used shall be indicated on the ticket(s) and the exchange rate shall be the one applicable at the time of issuance of the ticket.

GEORGIA

Fares and related charges are converted to Lari using the applicable commercial bankers rate of exchange in effect on the date of the transaction.

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GERMANY

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

GHANA The bankers rate means the rate published by OANDA each Monday on their website www.oanda.com/convert/classic. This rate will be applicable from Tuesday of each week up to and including Monday of the following week. GREECE

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

GUADALOUPE

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

GUATEMALA

Fares are converted to Quetzales, as currency of payment, at the selling rate of exchange to the US Dollar quoted by the Banco Central each Tuesday. Quotation rates shall be based on the average value of the preceding week and notified by local panel on Monday.

GUINEA

Fares shall be converted to Guinean Francs at the selling rate to the USD regularly quoted by the Central Bank of the Republic of Guinea.

HONG KONG SAR

The banker’s rate is the selling and telegraphic transfer rate quoted in the Tuesday edition of the South China Morning Post. These exchange rates shall be applicable from Wednesday of the same week up to and including Tuesday of the following week. In the event that a public holiday falls on Monday when exchange rates are not quoted in the Tuesday issue of the South China Morning Post, the rates in force shall remain in effect until such time that a new set of exchange rates is published for the first work day immediately after the Public holidays, in which case, these exchange rates shall be applicable from the day after the first work day of the week up to and including Tuesday of the following week.

Last update: 01.03.2011 30

HUNGARY

The banker’s rate means the rate established and quoted daily by the Citibank Budapest RT.

ICELAND The bankers rate is the rate published by the Central Bank of Iceland each Monday on their website http://www.sedlabanki.is/?pageid=194 These rates will be applicable from Tuesday of each week up to and including Monday of the following week. INDIA

The banker’s rate means the rate furnished each Monday by the State Bank of India. This rate will be applicable from Tuesday of each week up to and including Monday of the following week. However, when no quotation of exchange rates exists on Monday because of Monday being a holiday, the rates at the close of the previous week shall become effective in the same manner.

INDONESIA

The banker’s rate quoted by the Bank of Indonesia.

IRELAND

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ISRAEL

Payment in New Israeli Sheqels will be made at the selling rate for bank transfers for the US Dollar quoted by a commercial bank in Israel on the day of sale of transportation. Sales reports by Agents or billing will be made solely in US Dollars. Remittances in New Israeli Sheqels will be at the selling rate for bank transfers for the US Dollar quoted by a commercial bank in Israel on the day of remittance.

ITALY

The banker’s rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

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JAPAN

The banker’s rate means the telegraphic transfer rate at the opening of business on each Monday quoted from the Bank of Tokyo-Mitsubishi UFJ. This rate will be applicable from Wednesday of the same week up to and including Tuesday of the following week. When a national holiday falls on Monday, foreign exchange rates are not quoted from the Bank of Tokyo-Mitsubishi UFJ. In such exceptional cases the rates at the opening of business on the previous Friday will be applicable from Wednesday of the week up to and including Tuesday of the following week.

JORDAN

The bankers rate is the date published by the City Bank of Jordan each Monday. This rate will be effective from Tuesday of each week up to and including the following Monday. The Jordan City Bank currency sheet is distributed by Royal Jordanian.

KAZAKHSTAN

Fares and related charges should be converted to KZT (Tenge) based on the exchange rate quoted by the National Bank of Kazakhstan on the last banking day of the month on their website http://www.nationalbank.kz/, increased by 3% and rounded up to the next KZT1.00. The rate shall apply from the 1st day of the following month and be valid for one month. In the event the rate of exchange published by the National Bank of Kazakhstan increases 3% or more within a given month, the rate of exchange will be revised accordingly for implementation from the next Monday

KENYA

TC members shall convert fares to Kenyan Shillings at the bank’s selling rate published by Barclays Bank of Kenya each Tuesday. The rate will be applicable from Wednesday of each week and up to and including Tuesday of the following week.

KOREA (Rep.of)

The bankers rate means the bankers telegraphic transfer rate published each Monday by the Korean Foreign Exchange Bank. This rate will be applicable from Tuesday of each week up to and including Monday of the following week. When Monday is a bank holiday, the rate of the last business day of the previous week will be applicable from Tuesday of the week up to and including Monday of the following week.

KUWAIT The bankers rate is the rate published in the "sell draft" column each Monday by the Kuwait finance house on their website: Http:/wwwkfh.com/english/banking/exchange-rates.asp This rate will be applicable from Tuesday to the following Monday. When no quota of exchange rates exists on Monday due to a holiday, the previous week's exchange

Last update: 01.03.2011 32

rate will be used for Tuesday and the rate published on Tuesday shall be applicable from Wednesday to the following Monday.

KYRGYZSTAN Fares and related charges shall be converted to Kyrgyzstan Som using the Rate quoted every Friday by the national Bank of Kyrgyztan Republic on their website: www.nbkr.kg. These rates shall be applicable from Saturday of each week up to and including Friday of the following week. In the event that Friday is a public holiday the previous rates in force shall remain in effect until such time that a new set of exchange rates is quoted on the first working day immediately after the public holiday. LATVIA

The Bankers rate means rate published by the Bank of Latvia every Tuesday. These rates will be applicable from Wednesday of the same week up to and including Tuesday of the following week.

LEBANON

The bankers rate means the average rates quoted from four banks in Beirut, as selected by the local panel, each Wednesday for application from Monday of the following week up to and including the Sunday of the same week.

LITHUANIA

The Bankers rate means the rate published by the Bank of Lithuania each Friday. This rate will be applicable from Saturday of each week up to and including Friday of the following week.

LUXEMBOURG The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week. MACEDONIA (FYROM)

Fares are converted to Macedonian Denar at the selling rate of exchange to the US Dollar quoted by the National Bank each Friday. This rate will be applicable from Monday of the following week up and including Sunday of the same week.

MALAWI

The Bankers Rate means the rate published each Tuesday by the National Bank of Malawi. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week. However, when no quotation of exchange

Last update: 01.03.2011 33

rates exists on Tuesday because of Tuesday being a holiday, the rates at the close of the previous week shall become effective in the same manner.

MALAYSIA

The MYR Bankers Rates are quoted in the Tuesday edition of the New Straits Times. The rates will take effect 00h01 on Wednesdays until 23h59 the following Tuesday. If the Tuesday is a public holiday then the Wednesday edition shall be used from 00h01 on Thursday until 23h59 the following Tuesday. If both Tuesday and Wednesday papers did not include revised rates due to public holidays then the Thursday edition shall be used from 00h01 on Friday until 23h59 the following Tuesday.

MARTINIQUE

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

MAYOTTE

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

MEXICO

The local panel in Mexico will establish the rate to be used for establishing Peso selling rates taking into consideration any government directives.

MOLDOVA

Fares and related charges shall be converted to Moldovan LEU using the applicable commercial bankers rate of exchange in effect on the date of transaction as quoted by the national bank of the republic of Moldova on their Website: www.bnm.md/md/official_exchange_rates.

MONACO

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

MONGOLIA Fares and related fees/taxes/charges should be converted to Mongolian tugrik/MNT using the official rate quoted every Tuesday by the Bank of Mongolia on their website www.mongolbank.mn. This rate shall be applicable from Wednesday of each week up to and including Tuesday of the following week. When Tuesday is a national holiday, the rates in force shall remain in effect until such time that a new set of

Last update: 01.03.2011 34

exchange rates is quoted on the first working day immediately after the public holiday. In this case, these exchange rates shall be applicable from the day after the first working day up to and including Tuesday of the following week. MOROCCO

The bankers rate means the rate published each Wednesday by the National Bank of Morocco (Bank Al Maghrib). This rate will be applicable from Thursday of each week up to and including Wednesday of the following week. For exchange rates not published, The rates shown in latest issue of the ‘IATA Clearing House Monthly Five Day Rates’ shall be used.

MOZAMBIQUE

The bankers rate is the rate published on the last day of each month by the Millenium BIM on their website http://www.milleniumbim.co.mz under the heading “Taxas de Cambio”. This rate will be applicable from the first day of the following month up to and including the last day of such month. In the event that exchange rates are not quoted on the last day of the month, the rates in force shall remain in effect until such time that a new set of exchange rates is published.

NAMIBIA

The bankers rate means the bankers selling rate published by the First National Bank of South Africa on each Tuesday. The rate will be applicable from Wednesday of the same week up to and including Tuesday of the following week.

NETHERLANDS

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

NEW ZEALAND

The banker’s buying/ selling rate shall mean the rates distributed Tuesday morning by the Bank of New Zealand. These rates will be applicable from Wednesday of the same week until Tuesday of the following week. In the event that a public holiday falls on a Tuesday, the rates in force shall remain in effect until such time that a new set of exchange rates is quoted on the first working day following the public holiday. In this case, these exchange rates shall be applicable from the day after the first working day of the week, up to and including Tuesday of the following week.

NIGERIA

The banker’s rate means the rate published by the United Bank for Africa PLC (UBA) on their website: www.ubaaviationroe.com.

The banker’s rate published by UBA each Tuesday will be applicable from Wednesday of each week up to and including Tuesday of the following week. In the

Last update: 01.03.2011 35

event that a public holiday falls on a Tuesday, the rates in force shall remain in effect until such time that a new set of exchange rates is published for the first working day immediately after the public holiday. In this case these exchange rates shall be applicable from the day after the first working day of the week after the public holiday, up to and including Tuesday of the following week.

In case of difficulty with the bank website, please use the following link: www.ubagroup.com/country/genericcountrypage/45

NORWAY

The bankers rate means the rates published by the Norges Bank each Tuesday on their website:

http://www.norges-bank.no/default____106.aspx

under the heading “exchange rates”.

These rates will be applicable from Wednesday of each week up to and including Tuesday of the following week.

Exception: The source for the Iceland Krone (ISK) shall be the rate published by Reuters (www.reuters.com). The rate published on Tuesday shall be used for the period from Wednesday to Friday and the rate published on Friday shall be used for the period from Saturday to Tuesday of the following week.

PAPUA NEW GUINEA

Fares and related charges shall be converted to Kina using the source of rate for Papua New Guinea published by the Bank of South Pacific every Tuesday on web site: www.bsp.com.pg/resources/exchage_rates.htm.

PERU

Passenger fares are converted to Peruvian currency at the free market rate, such rate being the average rate of the previous day, as published daily by the Superintendancy of Banks.

PHILIPPINES

USD local currency fares are converted to Philippine Pesos at the Official Conversion rate of the Philippine Peso to the US Dollar. Rate changes normally take effective on the 1st and 16th of the month, based on the average rates of exchange on the day prior to the effective date. Rates of exchange are circulated by Philippine Airlines. In converting fares to other acceptable currencies, the rate of exchange at which the dollar is converted is as advised by Philippine Airlines, or the daily rate of any bank, provided both the source and rate of exchange are shown on the transportation document.

Last update: 01.03.2011 36

POLAND

Passenger fares are converted to Polish Zloty by using the official middle rate established daily by the Bank of Poland and published in the newspaper Rzeczpospolita.

PORTUGAL

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

QATAR

Fares and related charges shall be converted to Qatari Riyal using the rate quoted every Friday by the Commercial Bank of Qatar on their website http://www.cbq.com.qa/CurrencyRates.aspx. These rates shall be applicable from Saturday of each week up to and including Friday of the following week.

REUNION

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ROMANIA

The bankers rate means the rate established and quoted daily by the National Bank of Romania.

RUSSIA

Fares and related charges should be converted to Russian Rubles based on the average between the USD and EUR exchange rates quoted by the Central Bank of the Russian Federation on the last banking day of the month on their website http://www.cbr.ru/eng/main.asp, increased by 5% and rounded up to the next RUB0.50. Fares and related charges established in other than USD should be converted to Russian Rubles based on the exchange rate quoted by the Central Bank of the Russian Federation on the last banking day of the month on their website http://www.cbr.ru/eng/main.asp, increased by 5% and rounded up to the next RUB0.50.The rate shall apply from the 1st day of the following month and be valid for one month. In the event the rate of exchange as published by the Central Bank of the Russian Federation fluctuates by more than 5% within a given month, the rate of exchange will be revised accordingly for implementation from the following day.The calculation for USD conversion can be shown the following way:(USD+EUR)/2+5% then rounded up to 0.50.

Last update: 01.03.2011 37

SAMOA, INDEPENDENT STATE OF

The bankers selling rate is the rate published every Monday in the Bank of Samoa ‘Schedule of Exchange rates’. These rates will be applicable from Wednesday of the same week until the close of business on Tuesday of the following week. When two rates (commercial and financial) are given, the commercial rate shall be used. If Monday is a Bank Holiday or for any reason no rates are published on Monday, then the rates given by Tuesday’s schedule shall be used from Wednesday to the close of business on Tuesday the following week. Should no rates be published on Monday or Tuesday, the rates effective from the previous Wednesday shall be used for a further week.

SAO TOME & PRINCIPE

The bankers rate means the rate published each Tuesday by the National bank of Sao Tome. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

SAUDI ARABIA

The bankers rate is the rate published each Monday by the Riyad Bank. This rate will be applicable from Monday up to and including the following Sunday.

SERBIA AND MONTENEGRO

The bankers buying or selling rate means the rate quoted by the National Bank of Serbia each Monday. These rates shall be applicable from Tuesday of the same week up to and including Monday of the following week. When a national holiday falls on a Monday the rate in force shall remain in effect until and including the first working day when a new rate will be quoted, in which case these rates shall be applicable from the day after the first working day of the week up to and including Monday of the following week. For currencies not quoted by the National Bank of Serbia, the latest issue of the IATA Clearing House Monthly Five Days Rates shall be used.

SIERRA LEONE

Fares are converted to Leone, as currency of payment, at the ruling rate of exchange to the US Dollar quoted by the Standard Chartered Bank (Sierra Leone) Ltd. each Friday. This rate shall be applicable from Monday of the following week. The rate of exchange used shall be the one applicable at the time of issuance of the ticket.

SINGAPORE

The bankers rate is the selling rate published under – Foreign Currency Note Rates - quoted in the Tuesday edition of the Business Times. These exchange rates shall be applicable from Wednesday of the same week up to and including Tuesday of the following week. In the event that a public holiday falls on Monday when exchange rates are not quoted in the Tuesday issue of the Business Times, the rates in force shall remain in effect until such time that a new set of exchange rates is published for

Last update: 01.03.2011 38

the first working day immediately after the public holiday. In this case these exchange rates shall be applicable from the day after the first working day of the week up to and including Tuesday of the following week.

SLOVAKIA

The bankers rate means the rate published by the Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

SLOVENIA

Fares, excess baggage and related charges published in currencies other than SIT (Slovenian Tolar) shall be converted into the currency of payment, SIT, at the bankers selling rate quoted by the Bank of Slovenia on the 25th day of the current month (or the first working day after the 25th). The rate will be valid for sales from the first day of the next month, up to and including the last day of the same month. If the bankers rate between the 10th and 15th day in the sales period varies by more than 2%, the new selling rate quoted by the Bank of Slovenia on the 15th day (or the first working day after) shall be used instead.

SOUTH AFRICA

The bankers rate means the bankers selling rate published by the First National Bank of South Africa on each Tuesday. The rate will be applicable from Wednesday of the same week up to and including Tuesday of the following week.

SPAIN

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ST. PIERRE & MIQUELON

The bankers rate means the rate published by the Daily Financial Times each Tuesday. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week.

SWEDEN

The bankers rate means the rates published by the Riksbank each Tuesday on their website:

http://www-riksbank.com/templates/stat.aspx?id=17212

These rates will be applicable from Wednesday of each week up to and including Tuesday of the following week.

Last update: 01.03.2011 39

Exception: The source for the Iceland Krone (ISK) shall be the rate published by Reuters (www.reuters.com). The rate published on Tuesday shall be used for the period from Wednesday to Friday and the rate published on Friday shall be used for the period from Saturday to Tuesday of the following week.

SWITZERLAND

The bankers buying or selling rate means the corresponding rate shown in the daily issued publication of exchange rates by the major Swiss banks, i.e. the publication of each Monday at 1400 hours will be valid from the following Wednesday through Tuesday. Rates not published will be based on the IATA 5-day list.

TAJIKISTAN Fares and related charges shall be converted to Tajikistan Somoni using the rate quoted every Tuesday by the national bank of Tajikistan on their website www.nbt.tj these rates shall be applicable from Wednesday of each week up to and including Tuesday of the following week. In the event that Tuesday is a public holiday the previous rates in force shall remain in effect until such time that a new set of exchange rates is quoted on the first working day immediately after the public holiday. THAILAND

The Bankers rate is the Selling Rate published by the Bank of Thailand each Monday on their website://www.bot.or.th under the heading “Exchange Rates”.

BBR = Average Buying Rates (Telex Transfer)

BSR = Average Selling Rates

These rates will be applicable from Tuesday of each week up to and including Monday of the following week. In the event that a public holiday falls on a Monday when exchange rates are not quoted, the rates in force shall remain in effect until such time that a new set of exchange rates is published on the first working day immediately after the public holiday.

TONGA

The bankers buying/ selling rate shall mean the rate advised every Monday by the Bank of Tonga. This rate shall be used for all transactions from the Wednesday of the same week up to the close of business on Tuesday of the following week. If for any reason a rate is not advised on Monday of any week the rate advised on Tuesday shall be used for transactions from Wednesday of that week to close of business on Tuesday of the following week. Should no rates be advised on Monday or Tuesday, the rates effective from the previous Wednesday shall continue in effect for a further week.

Last update: 01.03.2011 40

TURKEY

Fares and related charges will be converted to Turkish Lira using the applicable bankers selling rate published by the Central Bank of Turkey in effect on the day of sale of transportation.

TURKMENISTAN

Fares and related charges are converted to Manets using the applicable commercial bankers rate of exchange in effect on the date of the transaction.

UGANDA

Passenger fares are converted to Uganda Shillings at the rate of exchange established weekly by the Uganda Bank authorities.

UKRAINE

Fares and related charges are converted to Hryvnia using the applicable commercial bankers rate of exchange in effect on the date of the transaction.

UNITED KINGDOM

The bankers rate means the unit rate published in Monday’s edition of the Financial Times under the heading ‘Guide to World Currencies’. This data is also available on the Tuesday by fax from the Financial Times. The rate will be applicable from Wednesday of the same week up to and including Tuesday of the following week.

EXCEPTIONS:

• A- The IATA 5 Day Rate of Exchange for Bulgaria and Romania

• B- The Government fixed rate of exchange for Syria

• C- Rates of exchange advised by the national carrier for the Philippines

• D- Locally advised rates for Egypt and Nigeria

UNITED STATES

The bankers rate means the rate published each Tuesday in the Wall Street Journal under the heading ‘Foreign Exchange’. This rate will be applicable from Wednesday of each week up to and including Tuesday of the following week. When a national holiday falls on Monday, foreign exchange rates do not appear in the Tuesday edition of the ‘Wall Street Journal.’ In such exceptional cases the previous week’s rates are used through Wednesday instead of Tuesday and the Wednesday edition of the ‘Wall Street Journal’ will be used for the period Thursday through Tuesday.

Last update: 01.03.2011 41

URUGUAY

The bankers rate is the rate published by the Banco Republica on their website http://www. brounet.com.uy/web/guest/home at the close of business on the day preceding the date of sale.

VENEZUELA

Passenger fares are converted to Venezuelan Bolivars at the selling rates quoted by the government through the Ministerio de Hacienda and/or Banco Central de Venezuela.

VIET NAM

Fares and related fees/taxes/charges established in USD should be converted to Vietnamese dong using the banker selling rate of the Bank For Foreign Trade of Viet Nam (VIETCOMBANK) published each Tuesday on their Website http://www.vietcombank.com.vn under the heading “Exchange Rate of Currency”. These rates shall be applicable from Wednesday of each week up to and including Tuesday of the following week. When Tuesday is a bank holiday the rate of the last business day will be applicable from Wednesday of each week up to and including Tuesday of the following week.

ZAMBIA

Local airline representatives that serve Zambia, or have an office or General Sales Agent therein, shall by majority vote constituting 75% of Members present, including national carrier (s) of country concerned shall agree at a properly convened meeting or through an exchange of letters or cables on a conversion rate to be used for establishing Zambian Kwacha amounts as currency of payment, taking into consideration any government directives. Adjustments will be made if deviation from the free market rate of more than 3% occur. The agreed rate will be applicable from Wednesday of each week including Tuesday of the following week.

1) ROUNDING OF FARES/CHARGES

2) ACCEPTABILITY AND REFUND OF CURRENCIES

3) TRANSPORTATION DOCUMENTS

4) OTHER CHARGES

NOTES

GGAIRLHPT10INFO

Last update: 01. März 2011

1) ROUNDING OF FARES/CHARGES

CONVERSIONS/CHARGES SHALL BE CALCULATED TO ONE DECIMAL PLACE BEYOND THE NUMBER OF DECIMAL PLACES SHOWN IN THE ROUNDING UNIT COLUMNS OF THE TABLES BELOW, IGNORING ANY FURTHER DECIMAL PLACES, AND, UNLESS OTHERWISE SHOWN, ROUNDED UP TO THE NEXT HIGHER ROUNDING UNIT. EXAMPLES: A) WHEN THE ROUNDING UNIT IS A WHOLE NUMBER, E.G. 1, CONVERT THE TOTAL FARE TO ONE DECIMAL PLACE, E.G. 1.8 AND, UNLESS OTHERWISE STATED, ROUND UP TO THE NEXT HIGHER UNIT, I.E. 2 B) WHEN THE ROUNDING UNIT IS TO ONE DECIMAL, E.G. 0.1, CONVERT THE TOTAL FARE TO TWO DECIMAL PLACES, E.G. 10.58, AND, UNLESS OTHERWISE STATED, ROUND UP TO THE NEXT HIGHER UNIT, I.E. 10.6 C) WHEN THE ROUNDING UNIT IS TO TWO DECIMALS, E.G. 0.05, CONVERT THE TOTAL FARE TO THREE DECIMAL PLACES, E.G. 10.358, AND UNLESS OTHERWISE STATED, ROUND UP TO THE NEXT HIGHER UNIT, I.E. 10.40

2) ACCEPTABILITY AND REFUND OF CURRENCIES

A) A CURRENCY MARKED * INDICATES THAT ACCEPTANCE AND REFUND OF THIS CURRENCY IS RESTRICTED TO THE COUNTRY CONCERNED. REFUNDS MAY ONLY BE GRANTED IN THE COUNTRY OF ORIGINAL ISSUE. B) MCOS FOR UNSPECIFIED TRANSPORTATION ISSUED IN A CURRENCY MARKED* AND TOTALLY UNUSED DOCUMENTS PAID FOR IN A CURRENCY MARKED* WILL ONLY BE HONOURED IN THE COUNTRY OF ORIGINAL PAYMENT.

3) TRANSPORTATION DOCUMENTS

A) ALL TRANSPORTATION DOCUMENTS SHALL SHOW THE APPLICABLE CURRENCY CODES AS STATED IN THE TABLE BELOW. B) WHEN SHOWING LOCAL CURRENCY AMOUNTS IN THE "FARE" BOX AND "EQUIVALENT AMOUNT PAID" BOX OF THE TICKET, THE AMOUNT SHALL BE ROUNDED IN ACCORDANCE WITH PARAGRAPH 1) ABOVE AND EXPRESSED TO THE NUMBER OF DECIMALS SHOWN IN THE DECIMAL UNIT COLUMN OF THE TABLE BELOW.

4) OTHER CHARGES

A) OTHER CHARGES TO BE SHOWN IN THE "TAX/FEE/CHARGE" BOX(ES) SHALL BE SEPARATELY CONVERTED TO THE CURRENCY OF PAYMENT AND ROUNDED IN ACCORDANCE WITH PARAGRAPH 1) ABOVE. B) WHEN SHOWING LOCAL CURRENCY AMOUNTS IMPOSED BY THE GOVERNMENT AND/OR AIRPORT AUTHORITIES AND WHICH ARE NOT SUBJECT TO CONVERSION ROUNDING, IN THE "TAX/FEE/CHARGE", "TAX ON MCO" AND/OR "TAX ON MPD" BOX(ES) OF THE TRAFFIC DOCUMENT, SUCH AMOUNTS SHALL NOT BE ROUNDED IN ACCORDANCE WITH PARAGRAPH 1) ABOVE, UNLESS OTHERWISE

Country Currency Code From NUC

Rounding Units Local Currency Fare

Rounding Units Other Charge

Decimal Units Note

*AFGHANISTAN AFN 49.500000 1 1 0

ALBANIA EUR 0.753963 1 0.1 2

*ALBANIA ALL 0.833831 1 1 0

*ALGERIA DZD 74.402960 10 1 0

*AMERICAN SAMOA

USD 1.000000 1 0.1 2 3, 4

*ANGOLA AOA 92.280900 1 1 2

ANGUILLA XCD 2.700000 1 0.1 2 4

ANTIGUA, BARBUDA

XCD 2.700000 1 0.1 2

*ARGENTINA ARS 3.975700 1 0.1 2 4

*ARMENIA AMD 358.500000 1 1 0

ARUBA AWG 1.790000 1 1 0

AUSTRALIA AUD 1.013436 1 0.1 2 3

AUSTRIA EUR 0.753963 1 0.01 2

*AZERBAIJAN AZN 0.799750 0.1 0.1 2

BAHAMAS USD 1.000000 1 0.1 2

BAHRAIN BHD 0.376100 1 0.1 3

*BANGLADESH BDT 70.612000 1 1 0

*BARBADOS USD 1.000000 1 0.1 2

*BELARUS BYR 3016.400000 10 10 0 4

BELGIUM EUR 0.753963 1 0.01 2

*BELIZE BZD 2.000000 1 0.1 2

BENIN XOF 494.567148 100 100 0

BERMUDA BMD 1.000000 1 0.1 2 4

BHUTAN BTN 44.976000 1 1 0

*BOLIVIA BOB 7.010000 1 1 0

SHOWN IN THE NOTES OF THE TABLE BELOW. SUCH LOCAL CURRENCY AMOUNTS SHALL BE SHOWN ON THE TRAFFIC DOCUMENTS WITHOUT APPLICATION OF THE ROUNDING RULES SHOWN IN THE "OTHER CHARGES" COLUMN OF THE TABLE BELOW.

NOTES

* THE ACCEPTANCE OF THIS CURRENCY IS RESTRICTED TO THE COUNTRY CONCERNED. REFUNDS MAY ONLY BE GRANTED IN THE COUNTRY OF ORIGINAL ISSUE 1. DELETED FOR TECHNICAL REASONS 2. COLOMBIA VAT SHALL BE ROUNDED TO THE NEAREST COP10 3. OTHER CHARGES - AUSTRALIAN, CANADIAN, NEW ZEALAND, US TAX CHARGES WHEN COLLECTED IN AUSTRALIA, CANADA, NEW ZEALAND, US RESPECTIVELY, ROUND TO THE NEAREST 0.01 4. ROUNDING OF FARES AND OTHER CHARGES SHALL BE TO THE NEAREST ROUNDING UNIT 5. OTHER CHARGES - PARAGUAY IVA TAX ROUNDED TO THE NEAREST PYG1 6. EL SALVADOR VAT SHALL NOT BE ROUNDED 7. CHANGES TO PROMOTIONAL FARES IN JAPANESE YEN SHALL BE CALCULATED TO JPY 1 AND ROUNDED UP TO JPY 1000 8. NETHERLANDS SECURITY CHARGE AND PASSENGER SERVICE CHARGE SHALL NOT BE ROUNDED 9. ROUNDING OF OTHER CHARGES SHALL BE ACCOMPLISHED BY DROPPING AMOUNTS LESS THAN 50 CENTS/LISENTI AND INCREASING AMOUNTS OF 50 CENTS/LISENTI OR MORE 10. NO ROUNDING IS INVOLVED; ALL DECIMALS BEYOND TWO SHALL BE IGNORED 11. OTHER CHARGES - LATVIA SHALL BE ROUNDED TO THE NEAREST LVL 0.01 12. TURKMENISTAN - THE TURKMENISTAN NEW MANAT (TMT/934) REPLACES THE TURKMENISTAN MANAT TMM/7095), WHICH WILL REMAIN LEGAL TENDER UNTIL 31DEC09 WHEN IT WILL BE WITHDRAWN

BOSNIA + HERZEGOVINA

EUR 0.753963 1 1 2

BOSNIA + HERGEZOVINA

BAM 1 1 0

BOTSWANA BWP 6.611220 1 0.1 2

*BRAZIL BRL 1.688840 1 0.1 2 10

BRUNEI DARUSSALAM

BND 1.309110 1 1 0

BULGARIA EUR 0.753963 1 1 0

*BULGARIA BGN 0.01 0.01 2

BURKINA FASO XOF 494.567148 100 100 0

*BURUNDI BIF 1232.300000 10 5 0

CAMBODIA USD 1.000000 1 0.1 2

*CAMBODIA KHR 10 10 0

CAMEROON XAF 494.567148 100 100 0

CANADA CAD 1.007950 1 0.1 2 3, 4

CAPE VERDE EUR 0.753963 1 0.1 2

*CAPE VERDE CVE 83.135703 100 100 0

CAYMAN ISLANDS

KYD 0.820000 0.1 0.1 2 4

CENTRAL AFRICAN REPUBLIK

XAF 494.567148 100 100 0

CHAD XAF 494.567148 100 100 0

*CHILE CLP 476.710000 1 1 0

*CHINA excl. HKG CNY 6.653440 10 1 0

CHINESE TAIPEI TWD 30.122500 1 1 0

*COLOMBIA COP 1894.010000 100 100 0 2

COMOROS KMF 370.925361 100 50 0

CONGO (BRAZZAVILLE)

XAF 494.567148 100 100 0

*CONGO (KINSHASA)

USD 1.000000 1 0.05 3

COSTA RICA USD 1.000000 1 1 0 4

COTE D'IVOIRE XOF 494.567148 100 100 0

CROATIA EUR 0.753963 1 0.1 2 5

*CROATIA HRK 1 1 0 4

*CUBA CUP 0.925900 1 0.1 2

CYPRUS EUR 0.753963 1 0.01 2

CZECK REPUBLIC

CZK 17.697600 1 1 0

DENMARK DKK 5.619990 5 1 0

DJIBOUTI DJF 175.770000 100 100 0

DOMINICA XCD 2.700000 1 0.1 2

DOMINICAN REPUBLIC

USD 1.000000 1 0.1 2 5

*DOMINICAN REPUBLIC

DOP 1 1 0

ECUADOR USD 1.000000 1 0.1 2 4

*EGYPT EGP 5.786360 1 1 2

*EL SALVADOR USD 1.000000 1 1 2 6

EQUATORIAL GUINEA

XAF 494.567148 100 100 0

*ERITREA ERN 15.750000 1 1 0

ESTONIA EEK 11.304272 5 1 0

*ETHIOPIA ETB 16.585900 1 1 0

FAROE ISLANDS DKK 5.619990 5 1 0

FALKLAND ISLANDS

FKP 0.634398 - - 2

FIJI FJD 1.845533 1 0.1 2

FINLAND EUR 0.753963 1 0.01 2

FRANCE EUR 0.753963 1 0.01 2

FRENCH POLYNESIA

XPF 89.971658 100 10 0

GABON XAF 494.567148 100 100 0

GAMBIA USD 1.000000 1 1 2

*GAMBIA GMD 1 0.1 2

*GEORGIA GEL 1.759450 1 0.1 2

GERMANY EUR 0.753963 1 0.01 2

*GHANA GHS 1.457050 1 0.1 2

GIBRALTAR GIP 0.634398 1 0.1 2 4

GREECE EUR 0.753963 1 0.01 2

GREENLAND DKK 5.619990

GRENADA XCD 2.700000 1 0.1 2

GUAM USD 1.000000 1 0.1 2 3, 4

GUATEMALA USD 1.000000 1 0.1 2

*GUINEA GNF 7545.000000 100 100 0

GUINEA BISSAU XOF 494.567148 100 100 0

GUYANA USD 1.000000 1 0.1 2 5

*GUYANA GYD 1 1 0

HAITI USD 1.000000 1 0.1 2 5

*HAITI HTG 1 1 0

HONDURAS USD 1.000000 1 0.1 2 5

*HONDURAS HNL 1 0.2 2 10

HONG KONG SAR, CN

HKD 7.768090 10 1 0

*HUNGARY HUF 209.966000 100 100 0

ICELAND ISK 114.553000 100 10 0

*INDIA INR 44.976000 5 1 0

INDONESIA IDR 9015.500000 1000 100 0

*IRAN IRR 10381.800000 1000 1000 0

*IRAQ IQD 1168.440000 0.1 0.05 3

IRELAND EUR 0.753963 1 0.01 2

ISRAEL USD 1.000000 1 0.1 2 5, 10

*ISRAEL ILS 3.626800 1 1 0

ITALY EUR 0.753963 1 0.01 2

JAMAICA USD 1.000000 1 0.1 2 5

*JAMAICA JMD 1 1 0

JAPAN JPY 83.453000 100 10 0 7

JORDAN JOD 0.708350 0.1 0.05 3

*KAZAKHSTAN KZT 147.444000 5 5 0

*KENYA KES 80.534000 5 5 0

KIRIBATI AUD 1.013436 1 0.1 2

*KOREA NORTH KPW 104.300000 1 1 0

*KOREA SOUTH KRW 1138.950000 100 100 0

KUWAIT KWD 0.282090 1 0.05 3

*KYRGYZSTAN KGS 46.951100 1 0.1 2

*LAOS (PEOPLES DEM. REPUBLIC)

LAK 8038.000000 10 10 0

LATVIA LVL 0.512300 1 0.01 2 11

LEBANON USD 1.000000 1 0.1 2 5

*LEBANON LBP 100 100 0

LESOTHO LSL 6.900120 10 1 0 9

*LIBERIA USD 1.000000 1 0.1 2

*LIBYAN ARAB JAMAHIR

LYD 1.1241140 0.1 0.1 3

LITHUANIA LTL 2.603283 1 1 0

LUXEMBOURG EUR 0.753963 1 0.01 2

MACAO SAR, CN MOP 8.001133 10 1 0

MACEDONIA EUR 0.753963 1 0.1 2

*MACEDONIA MKD 46.304000 1 1 0 4

MADAGASCAR MGA 2100.700000 100 100 0

MALAWI MWK 151.608000 1 0.1 2

MALAYSIA MYR 3.142100 1 1 0

MALEDIVES USD 1.000000 1 0.1 2 5

*MALEDIVES MVR 1 1 0

MALI XOF 494.567148 100 100 0

MALTA EUR 0.753963 1 0.01 2

MARSHALL ISLANDS

USD 1.000000 1 0.01 2

*MAURITANIA MRO 282.800000 20 10 0

*MAURITIUS MUR 30.620000 5 1 0

*MEXICO MXN 12.425660 1 0.01 2

MICRONESIA USD 1.000000 1 0.1 2 4

MOLDAVIA EUR 0.753963 1 0.01 2

*MOLDAVIA MDL 12.299350 1 1 0

MONACO EUR 0.753963 1 0.01 2

MONGOLIA USD 1.000000 100 0.1 2 4

*MONGOLIA MNT 100 100 0

MONTENEGRO EUR 0.753963 1 0.1 2

MONTSERRAT XCD 2.700000 1 0.1 2 4

*MOROCCO MAD 8.413140 5 1 0

*MOZAMBIQUE MZN 32.400000 10 110

*MYANMAR MMK 6.435000 1 1 0

NAMIBIA NAD 6.900120 10 1 0 9

NAURU AUD 1.013436

*NEPAL NPR 71.961600 1 1 0

NETHERLANDS EUR 0.753963 1 0.01 2 8

NETHERLANDS ANTILLES

ANG 1.790000 1 1 0

NEW CALEDONIA XPF 89.971658 100 10 0

NEW ZEALAND + COOK ISLANDS

NZD 1.325451 1 0.1 2 3

*NICARAGUA NIO 21.814760 1 1 0

NIGER XOF 494.567148 100 100 0

*NIGERIA NGN 150.792000 1 1 0

NIUE NZD 1.325451

NORFOLK ISLANDS

AUD 1.013436

NORTHERN MARIANA ISLANDS

USD 1.000000 1 0.1 2 3, 4

NORWAY NOK 6.005060 5 1 0

OMAN OMR 0.384500 1 0.1 3

*PAKISTAN PKR 85.751000 10 1 0

PALAU USD 1.000000 1 0.1 2 5

PANAMA PAB 1.000000 1 0.1 2

PANAMA USD 1.000000 1 0.1 2

PAPUA NEW GUINEA

PGK 2.540475 1 0.1 2

PARAGUAY USD 1.000000 1 0.1 2

*PARAGUAY PYG 100 100 0 5

*PERU PEN 2.820400 0.1 0.1 2 4

PHILIPPINES USD 1.000000 1 0.1 2 4

*PHILIPPINES PHB 43.663000 1 1 0

POLAND PLN 3.039030 1 0.01 2

PORTUGAL EUR 0.753963 1 0.01 2

PUERTO RICO USD 1.000000 1 0.1 2 3, 4

QUATAR QAR 3.640000 10 10 0

ROMANIA EUR 0.753963 1 0.01 2

ROMANIA RON 3.242560 1 1 2

*RUSSIAN FEDERATION

RUB 31.094800 5 1 0

RUSSIAN FEDERATION

EUR 0.753963 1 0.01 2

RWANDA USD 1.000000 1 0.1 2 3, 4

*RWANDA RWF 10 5 0

ST KITTS NEVIS / ST LUCIA

see Anguilla, Antigua

ST VINCENT GRENADINES

see Anguilla, Antigua

SAMOA WST 2.328183 1 0.1 2

SAO TOME PRINCIPE STD

USD 1.000000 1 0.1 2 3, 4

*SAO TOME + PRINCIPE

STD 100 100 0

SAUDIA ARABIA SAR 3.750530 1 1 0

SENEGAL XOF 494.567148 100 100 0

*SERBIA RSD 80.727000 1 1 0 4

SEYCHELLES SCR 12.282690 1 1 0

SIERRA LEONE USD 1.000000 1 0.1 2 3, 4

*SIERRA LEONE SLL 1 0.1 2

SINGAPORE SGD 1.309110 1 1 0

SLOVAKIA EUR 0.753963 1 0.01 2

SLOVENIA EUR 0.753963 1 0.01 2

SOLOMON ISLANDS

SBD 7.794899 1 0.1 2

*SOMALIA SOS 1602.000000 1 1 0

SOUTH AFRICA ZAR 6.900120 10 1 0 9

SPAIN EUR 0.753963 1 0.01 2

*SRI LANKA LKR 111.063000 100 1 0

*SUDAN SDG 3.100000 1 1 2

*SURINAME SRD 2.770000 1 1 9

SWAZILAND SZL 6.900120 10 1 0 9

SWEDEN SEK 6.876310 5 1 0

SWITZERLAND CHF 0.984160 1 0.5 2

*SYRIAN ARAB REP.

SYP 46.940000 1 1 0

*TAJIKISTAN TJS 4.400480 1 0.1 2

*TANZANIA TZS 1478.700000 10 10 0

THAILAND THB 30.057000 5 5 2

TIMOR LESTE USD 1.000000 1 0.1 2 4

TOGO XOF 494.567148 1 0.1 2

TRINIDAD + TOBAGO

USD 1.000000 1 0.1 2 4

*TRINIDAD + TOBAGO

TTD 6.354000 1 1 0

TUNISIA TND 1.442230 1 0.5 3

TURKEY EUR 0.753963 1 0.01 2

*TURKEY TRY 1.586710 1 0.01 2

*TURKMENISTAN TMT 2.849400 1 0.01 2

*TURKMENISTAN EUR 0.753963 1 0.1 2 12

TURKS CAICOS IS

USD 1.000000 1 0.1 2 4

TUVALU see Australia

*UGANDA UGX 2307.90000 1 1 0

*UKRAINE UAH 7.958550 1 0.1 2

UNITED ARAB EMIRATES

AED 3.672920 10 10 0

UNITED KINGDOM

GBP 0.634398 1 0.1 2

UNITED STATES OF AMERICA

USD 1.000000 1 0.1 2 3, 4

*URUGAY UYU 19.890000 1 1 0 4

*UZBEKISTAN UZS 1635.132000 1 1 0 4

VANUATU VUV 95.229000 100 10 0

VENEZUELA VEF 4.294650 0.01 0.01 2 4

*VIETNAM VND 19497.100000 1000 1000 0

VIRGIN ISLANDS (GB/US)

USD 1.000000 1 0.1 2 3,4

WALLIS AND FUTINA ISLAND

XPF 89.971658 100 10 0

YEMEN YER 215.000000 1 1 0

ZAMBIA USD 1.000000 1 0.1 2 3, 4

*ZAMBIA ZMK 5 5 0

ZIMBABWE USD 1.000000 1 0.1 2 3, 4

*ZIMBABWE ZWR 1 1 2

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