Culture on the front lines central supply warehouse
6
Culture on the Front Lines Central Supply Warehouse Gwen MacDonald Team Lead Ambulatory Care
-
Upload
canadian-patient-safety-institute -
Category
Documents
-
view
46 -
download
5
Transcript of Culture on the front lines central supply warehouse
Culture on the Front LinesCentral Supply Warehouse
Gwen MacDonaldTeam Lead
Ambulatory Care
Individual Storage Area: BEFORE
• Hard to access• Expired items• Overstocked• Inefficient use
of space
Central Supply Warehouse: AFTER• Organized and
Efficient• Guaranteed stock
levels• Increased control• Vacated space
converted to exam rooms and offices
How Did We Do It?• Communication: ASK, LISTEN, TALK
• 5 S’s of Supply Chain Management–Sort–Straighten–Shine–Standardize–Sustain
Impact• 5S Concepts rolled out to other areas of
the hospital• Expired items reduced
2012: $18,9002014: $0
Conclusion
• Keeping focus where it should be - on the patients
• Positive impact contributing to patient safety and allowing frontline providers to deliver quality healthcare
