CSV Vocal Project and Personalisation Jemma Mindham Business Development Manager
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Transcript of CSV Vocal Project and Personalisation Jemma Mindham Business Development Manager
CSV Vocal Project and Personalisation
Jemma MindhamBusiness Development Manager
● Context
● CSV
● Project Model
● Challenges
● Enablers
● Actions
● Changes
● Plans
National Adult Social Care Policy
● To promote personalisation, choice and control
● To enable disabled people to access opportunities for work and community participation
● To make the most effective use of individual, community and state resources at a time of reduced public expenditure.
To ensure services are person centred, outcomes focused, and able to be purchased directly by the end user
Context
CSV
● 50 years
● Community and individual focused
● BBC Action Desks, RSVP, Part Time and Full Time volunteering, Learning Centres
● Low staff:volunteer ratio
● One central finance system
● Grants and SLAs
CSV Vocal Project
● Established in 1989
● SLA – 80 individuals per annum
● West Norfolk
● Supported Volunteering
● 5 staff members
● 30 volunteers
Challenges
● Financial: Unit costs Daily rate Finance system Value for money – what does this mean?
● Geographical Can area cover finance requirements? Risk Analysis
● Contractual Flexible service Contract needed for individuals
Enablers
● Person-centred service provision
● Volunteer roles established
● CSV experience in other fields
● Reputation
● Unique service provision
● Opportunity to expand – geographically and in provision type
● Opportunity for partnerships
Actions
Market Research
Analysis of existing provision and set up
Cost/benefit analysis
Risk Analysis
Business Plan
Funding Opportunities
Changes
Established new project plan
New services – training, expansion, social inclusion
Applied for new grants – new staffing to support service
Developed new volunteer roles
Marketing and Communication plan
Developed new finance system
COMMUNICATED
Outcomes
Individual
Local Public Services
Community
ResilienceEmpowerment
PersonalisationContribution
Plans
Never sit still!
Partnership working
Outcomes
Monitoring
Further develop the model to show impact
“I feel a sense of achievement in doing something to contribute…”
“Non disabled people take it for granted when they want to do something like volunteering.”
“I really enjoyed meeting the people I support and feel in a
small way I can make a difference”