1

Contents

■Toyota Auto Body Profile

■Top Message

■Corporate Principles

■Topics

■Environmental Aspects

Environmental Pol ic ies

Energy and Global Warming

Resource Recycl ing

Substances of Concern

Environmental Management

Environmental Topics

■Social Aspects

Customer Relat ions

Business Partner Relat ions

Community Relat ions

Employee Relat ions

■Financial Data

2

5

7

11

14

15

17

18

19

21

22

27

29

32

38

Editorial Policy

In 1999, Toyota Auto Body Co., Ltd. first published

an Environment Report that later became the

Environment and Social Report. In 2010, the report

name was changed to CSR Report, which is the

13th yearly report that Toyota Auto Body has

published.

This year in particular, we at Toyota Auto Body

have structured special features of our CSR

activities to make efforts easy to understand in

talking about “the way we desire to be“ and

“considerations” for each theme.

Furthermore, for those interested in learning more,

detailed data is now available for viewing from the

main report text.

On the last page of this report, we welcome all

opinions through an electronic survey.

Report Scope and Period

Report scope Toyota Auto Body Co., Ltd., and consolidated companies

Reported Period In principle, this report is to cover from April 2010 through March, 2011; however, this period is extended for items in progress that may lead to a deeper understanding of our activities.

:

:

2

■Toyota Auto Body Profile

Overview

Company Name

Head Office

Established

Representative

Paid-in Captal

Total sales

Number of employees

Manufacturing facilities

Toyota Auto Body Co., Ltd.

100, Kanayama Ichiriyama-cho, Kariya City, Aichi Prefecture, Japan

August 31, 1945

President, Takuji Amioka

10.371 billion yen

1,462.6 billion yen(FY2010 consolidated)

16,872 (End of March 2011 consolidated)

Head Office ／ Fujimatsu PlantInabe Plant、 Yoshiwara Plant、 Kariya Plant、Kotobuki New Development Center

Main Products

Vellfire Estima Voxy

Land Cruiser 200 PriusCoasterHiace

Freezer & Refrigerator vehicle

Wheelchair-accessibleVehicle

Side Lift-up Seat Vehicle Specially-equipped Friend-Matic Vehicle（Well Carry）

Electric Vehicle COMS

NoahAlphard

Land Cruiser 70Pickup (Export model)

Mini Van

Commercial Vehicles / commuter SUV Sedan

Special-PurposeVehicles Welfare Vehicles (WelCab) Electric Vehicle

Company Outline

Product Lineup

Related

Information

3

■Toyota Auto Body Profile

Main Business Sites

Production BasesHead Office･Fujimatsu Plant100, Kanayama Ichiriyama-cho,Kariya City, Aichi Prefecture

Main productsEstima、Estima HVVoxy、Noah、Prius

Kariya Plant2-1, Showa-cho, Kariya City,Aichi Prefecture

Main productsWelfare vehicles (Welcab)

Inabe Plant10, Ichinohara Inabe-cho, Inabe City,Mie Prefecture

Main productsAlphard、VellfireHiace、Regius AceHiace for Europe (Export model）

Yoshiwara Plant25, Kamifujiike Yoshiwara-cho,Toyota City, Aichi Prefecture

Main productsLand Cruiser 200Lexus LX570（Export Model）Land Cruiser 70（Export Model）Coaster

Development BasesDevelopment Center

Production Technology Center

Kotobuki New Development Center

1-36-1, Kotobuki-cho, Toyota City,Aichi Prefecture

Inside Head office / Fujimatsu Plant

Inside Head office / Fujimatsu Plant

Domestic and Overseas Consolidated Subsidiary Companies

Domestic Consolidated Subsidiary Companies / Production Company

Gifu Auto Body Co., Ltd. Tokai Utility Motor Co., Ltd.

Ace Industry Co., Ltd. Tokai Parts Industry Co., Ltd.

Toyota Body Seiko Co., Ltd.

4

■Toyota Auto Body Profile

Domestic Consolidated Subsidiary Companies / Others

TABMEC Co., Ltd. Toyota Auto Body R&D Co., Ltd. Life Service & Security Corporation

Inatec Co., Ltd. Life Creation Co., Ltd. Life Support Co., Ltd.

Overseas Consolidated Subsidiary Companies / Production Company

P.T.Sugity Creatives Chun Shyang Shin Yeh Industry Co., Ltd.

PT.TOYOTA AUTO BODY-TOKAIEXTRUSION

TOYOTA AUTO BODY(MALAYSIA)SDN. BHD.

Thai Auto Conversion Co., Ltd.

Auto Parts ManufacturingMississippi Inc.

（Indonesia） （Republic of China（Taiwan）） （Thailand）

（Indonesia） （Malaysia） （U.S.A.）

Overseas SubsidiaryRelated Information

5

■Top Message

Contributing to Society Through Vehicle Manufacturing That Satisfies Customer Expectations

Dramatic decreases in demand in the global automotive market resulting from the economic

recession originating from the U.S. financial crisis of 2008 saw unprecedented expansion of vehicle

production to more than 75 million units in 2010 in new market countries, such as China. With such

demand continuing to recover, record sales gained further momentum in newly developing countries

which made up 50% of worldwide new vehicle sales. Moreover, against a backdrop of heightened

awareness of environmental issues, competition to develop environmentally-oriented vehicles is now

severe with rising crude oil prices and systems of preferential taxation in countries throughout the

world. For us at Toyota Auto Body as well, a central management concern hereafter is our awareness

of “business expansion overseas” and “development of environmental technology” which centers

on newly developing countries.

The Toyota Auto Body 2020 vision calls for “aiming to be a complete vehicle manufacturer, adding

specially-equipped vehicles and welfare vehicles to our core of commercial vehicles, minivans, and

SUVs. Toyota Auto Body, mainly responsible for the product range in development and production

within the Toyota Group, has secured market share and displayed our strength domestically; however,

we have not yet fully reached overseas in regions with greatly expected future market growth.

In 2011, we at Toyota Auto Body further strengthened activities for initiating market research of

markets in newly-developing countries in Central and South America, Africa, the Association of South

East Asian Nations(ASEAN), and China by progressing with creation of a system that allows making

proposals, grasping customer needs, and swiftly planning products.

We further combine these activities with continuously calling on our employees to “better know the

world” in order to achieve heightened global awareness.

In providing quality products at reasonable prices, we must further localize production. Even though

our first North American base of production will begin production this fall, we will strengthen our

coordination with Toyota Motor Corporation and business base abroad where markets grow.

Takuji AmiokaPresident,Toyota Auto Body Co., Ltd.

6

■Top Message

In addition, with the need to further develop environmental technology amidst severe global

competition in which it is not possible to survive, it is imperative to progress with improvement

efforts and technologic developments in all processes ranging from raw materials to methods of

manufacturing. Toyota Auto Body is directing efforts into creating plants which harmonize with

nature and coexist with our communities in progressing to reduce CO2 and save energy during

production. We are also making efforts to research and develop very small electric next generation

models and plant materials with the aim to become carbon neutral. Our efforts also promote

planned light-weight vehicle bodies to meet more stringent mid-to long-term environmental

regulations in Europe and other regions.

Great damage resulted from the March 2011 the Great East Japan Earthquake. We at Toyota

Auto Body Group are doing all we can to provide support those who suffered in the quake and

ensuing tsunami, and we genuinely seek a rapid recovery for the safety of all people in the

disaster areas. The strength of Japanese to assist one another was strongly felt in this disaster.

We at Toyota Auto Body firmly believe Japan will overcome such unprecedented challenges.

Industry is said to be a public institution of our society. Indeed, Toyota Auto Body provides a

useful service in society, and we will hereafter provide vehicles which meet our expectations, as

well as those of the elderly, the handicapped, and our customers throughout the world in looking

to continue as a corporation needed by society.

We at Toyota Auto Body have compiled this CSR report for our CSR activities to be understood

by many in society. We welcome and appreciate all opinions concerning our efforts.

June 2011

The Estima welfare vehicle developed and manufactured at Toyota Auto Body

7

■Corporate Philosophy

Company Motto （Created in 1963） Fundamental Principles

Toyota Auto Body is a corporation that contributes to building a plentiful society and also gains trust from the international community, which are both based on open and fair corporate ethics in harmony with the environment.

Toyota Auto Body will provide “fine products” to enrich our living environment through research and manufacturing, while placing priority on the customer.

Toyota Auto Body will invigorate the organization and its workers, and also create a corporate climate of creative power and energy for growth of the enterprise and happiness of company employees.

Toyota Auto Body will build relationships of trust with our business partners and make efforts to strengthen management practices, thereby creating prosperous coexistence and long-term stable growth.

1.

2.

3.

4.

（Created in 1995、revised in 2004）

CSR Policy “Contribution Towards Sustainable Development”

Since 2009, Toyota Motor Corporation and Toyota Auto Body have shared a CSR policy, which we at Toyota Auto Body are aiming to share and carry out with our consolidated subsidiary companies, support the purpose of CSR policy with our suppliers, and act based on this support.

CSR Policy

CSR Policy

Contribution towards Sustainable Development

Positioning of the CSR policy

Basic Principles

CSR Policy

Toyota Auto Body 2020 Vision

Mid-term Management Plans

Company Policies and Departmental Policies

Daily Business

( Action )“Our Priorities”

“Our Promise”

(Toyota AutoBody Group Action Policy)

Toyota Way

“CSR Policy”

Reflection should be the nourismentfor the enterprising spirit, and one should live happily with one’s diligent labor.

Appreciation:

Measure cooperation and openness by loyalty and trust.

Peace and Amity:

Respect for timing and innovative thinking and to always be ahead of current trends and styles.

Development:

Toyota Auto Body stand in the view of theworld with the aim to support research and manufacturing while contributing to society with our fine products with tireless efforts to advance the work of our company.

Company Motto

8

■Corporate Philosophy

Corporate Governance

Fundamental Thinking

We at Toyota Auto Body, in raising our fundamental principles of open and fair business activities,

look to improve corporate value through strengthening competition and continuous business

growth, and we also aim to contribute to society which trusts us. To realize these principles, we

place importance on achieving and strengthening corporate governance and we are making

efforts toward personnel development in constructing a sound corporate culture and pursuing

continuous improvement of the system that secures proper business execution.

Establishing Independent Members to Enhance Management Transparency

The arrival of the introduction of an executive member system at Toyota Auto Body allows for swift

decision making in business strategy development and accelerating operations. In addition, we

have established various committees within Toyota Auto Body for enhancing management

transparency in fulfilling our corporate responsibilities. These committees execute monitoring and

discussion concerning management methods and corporate action.

Toyota Auto Body is using an auditing system for managerial monitoring. In June 2010, we

appointed one independent auditing member from among auditors in order to enhance

transparency.

Board of Auditors

（From among the majority of external auditors, one independent auditor）

AccountingAuditor

Auditing

Coordination

Accounting Audit

Shareholder’s Meeting

Appointment and Oversight

Audit Department

Individual departments

Internal Auditing

CorporateOfficer

Board of Directors

Guidance

Reporting

・CSR Commitee

・Corporate Ethics Committee

・Product Environment Committee

・Production Environment Committee

・Social Contribution Committee

・Central Safety and Health Committee

・Disaster-prevention Committee, etc.

Reporting

Toyota Auto Body Corporate Governance

Reporting

9

■Corporate Philosophy

Compliance

Thorough Compliance and Improved Awareness

The “Corporate Ethics Committee” has been established as a subordinate CSR committee, which unifies Toyota Auto Body Group corporate action. Toyota Auto Body is executing the monitoring and discussion for activities in looking to construct a sound corporate culture and a complete system for observing laws.

Revision and Impact of “Our Priorities” and Rooting of Activities

In aiming to revolutionize human awareness, we revised the “Our Priorities” (Basic MAP), which indicates our stance in measuring awareness in ways of thinking on the job, our actions, and daily administration.

In order to link realistic education (self-development) through work, we at Toyota Auto Body have reviewed easily understandable content, and have worked toward achieving methods which allow use of self-checks for one’s own actions, which are introduced through portable pamphlets distributed to all employees.

In addition, our top management is holding a “Top Management Lecture” for all deputy managers in order to transmit the spirit of “Our Priorities.”Hereafter, the workplace wil l continue to be a pivotal place for responsible workplace managers to continue to introduce an understanding of the importance of transmitting and spreading this spirit.

Establishment of a Corporate Ethics Advisory Service

We at Toyota Auto Body have a system that allows for appropriate handling of matters challenging

to consult with superiors and colleagues concerning labor issues, compliance, and issues of

concern. In addition, we have established an external legal advisory “Compliance Hotline”.

President Amioka speaking about the importance of ”Our Priorities” from the perspective of a previous case example (December 2010)

Chairman Mizushima speaking about the importance of “Our Priorities” while sharing actual experiences (May 2011)

“Our Priorities” (Revised in December 2010)

10

■Corporate Philosophy

Risk Management

Fundamental Thinking

We at Toyota Auto Body are making appropriate efforts to further enhance risk management of internal controls and minimize diversified risk.

Approximately 180 Participants at a Subcontract Law Study MeetingIn May 2010, Toyota Auto Body held a FY2011 company study meeting led by a lawyer guest speaker who spoke to approximately 180 departmental managers, those responsible for subcontract law, and managers from related companies. The guest speaker, Shirou Shida Esq., spoke on important points, cautionary i t e m s , a n d c a s e e x am p l e i s s u e s o u r representative employees may be potentially prone to in subcontract law.

Implementing a Crisis Management Public Affairs Seminar in Preparation for Risks That May Arise From Accidents and DisastersIn September 2010, we held a crisis management public affairs seminar for approximately 100 people, including all executive staff, presidents of wholly-owned subsidiaries, and representative department managers.A lecture was held for points concerning initial responses in crisis management in preparation for unexpected contingencies.

Nighttime Comprehensive Disaster Training for All 14,000 Toyota Auto Body Employees

From 2009, in order to conduct realistic disaster

training at three of our plants and at our head

office in unison, we held the training during the

shipping of parts at sundown in the evenings in

November.

Added to this training was delivery of water,

food, and bedding supplies to employees facing

difficulties returning home. This training is serving

toward improvement of our disaster manual.

Subcontract Law Study Meeting

Risk Management Seminar by an outside lecturer

Nighttime Comprehensive Disaster Training

Response training for employees unable to return home

Rescue shooter rescue training

11

■Topics

We at Toyota Auto Body offer our sincerest condolences for those who lost their lives and for those affected by the suffering as they recover in the wake of the Great East Japan Earthquake. We in the Toyota Auto Body Group are offering all possible support and we hope for a rapid recovery in the disaster area.

The Toyota Auto Body Response to the Great East Japan Earthquake

Production Recovery Efforts

Swift Responses From Our Earthquake Disaster Countermeasure Meeting

From the Great East Japan Earthquake that hit Japan on March 11, 2011, at all Toyota Group companies, including Toyota Auto Body, was halted from March 14th. In the midst of the disaster, from March 17, we placed priority on resuming production of supply parts for vehicles in need of repair used in recovery efforts and the disaster area. In addition, in order to assure operation at overseas plants, we resumed part production. Thereafter, in considering part supply status from our disaster-effected suppliers, we resumed production from April 18th with complete-vehicle production done in one daytime shift four days a week at all Toyota Group plants. In May, plants operated five days a week, and in June, we were able to return to the same levels of production prior to the disaster by operating under a two-shift production system.

With so many customers waiting due to decreased vehicle supply immediately following the disaster, our mission is to give every effort to production that allows expediting vehicle delivery to our customers.

In order to construct a system that allows for immediate judgment and decision making and for swift information collecting after the earthquake disaster, we at Toyota Auto Body set up an Earthquake Disaster Countermeasure Committee from March 14th. President Amioka chaired the committee and directors and managers from every department including development, production technology, production, and administration met to deliberate concerning disaster recovery, and also confirm employee and family safety, the status of all of Toyota Motor Corporation, and our supplier status. Toyota Auto Body came together in their daily efforts toward recovery.

Plant Efforts

Our plants made efforts toward improvement and education in strengthening plant production in resuming complete-vehicle production. In addition, we made several changes, such as setting non-work days for adjusting our operation down time.

Support and Disaster-Affected Suppliers

The various affects of this earthquake disaster on our extensive supply network not only impacted our direct suppliers, but also suppliers of raw materials and component parts. Toyota Auto Body, upon examining the entire supply network for each part and material, confirmed 103 supply-related issues and moved forward in transitioning to alternative parts in concerned internal departments. Supply issues were resolved in June.

Furthermore, we progressed in recovering production with our suppliers. Through minute adjustments we were able to manage financing for disaster-hit suppliers. Hereafter, efforts to maintain a system of stable procurement beginning will continue by reexamining our part and material supply network in learning from this earthquake disaster.

12

■Topics

Support Activities to the Tohoku Disaster Area

Material Support

Toyota Auto Body donated 100 million yen to disaster relief efforts, and then from contributions collected from labor cooperatives, we at Toyota Auto Body donated six vehicles, which include Hiaces, Estimas, and welfare vehicles to Iwate, Miyagi, and Fukushima Prefectures. In addition, Toyota Auto Body delivered living supplies, such as drinking water, food, and portable-style toilets in two 11-ton trucks in an effort to do what we could to provide relief to suffering disaster victims.

Volunteer Dispatching

Acting alone, Toyota Auto Body has a welfare vehicle shuttle service. Volunteer employees from our company brought in our welfare vehicles to disaster-area shelters and are offering disaster victims a shuttle service to supermarkets and hot springs. In addition, our employees are assisting in removing mud and clearing debris as a member of the Toyota Group Disaster Volunteer Net.

Welfare vehicle donation ceremony in Fukushima Prefecture Provision of support supplies to the Tohoku Region

Providing a company bus to the NPO (cooking for disaster victims)

Employee volunteer and shuttle service users Removing debris

13

■Topics

The Toyota Auto Body Hiace cumulative production

reaches 5,000,000 units. (March 2011)

・Production of the first Hiace model began in 1967 and it reached 5 million due to worldwide popularity

In pursuing comfort and relaxation, Toyota Auto　

Body offers the customized Hiace (February 2011)

・We achieved a 5-door right-side sliding door van that allows for easy ingress and ･ Long sliding seats allow multiple seat arrangements

First Toyota Auto Body Production Center in North America （*APMM)　Preparing to resume production in the fall of 2011

・Coordinated start of production at the new Toyota Motor Corporation Mississippi plant after resuming production preparation from July 2010.※APMM Auto Parts Manufacturing Mississippi Inc.

First showing at the International Welfare Exhibit in China (December 2010）

・Jointly exhibiting products with MINTH, a local Chinese company, Toyota Auto Body exhibited the welfare vehicles Alphard and Hiace ･ Crowds excitedly swarm our booth

The environmentally friendly vehicle sent to the world is manufactured in part by Toyota Auto Body(May 2011)

Prius αDeveloped jointly with Toyota Motor Corporation (May 2011)New model being manufactured at Toyota Motor Corporation

・On the podium, chairman Mizushima and Dakar Rally team representative Oota and TLC members raising a placard with messages from employees at our Yoshida Plant

Sixth Consecutive Dakar Rally Victory (January 2011) The challenge of using BDF (Biodiesel fuel)

14

■Environmental Aspects

Progress of Consolidated Environmental Management Based on the 5-Year Midterm PlanSince 1993, Toyota Auto Body has continued its planned environmental conservation activities. The Toyota Auto Body Group worked to achieve all targets promoted in the Fourth Environmental Action Plan.In FY2011, Toyota Auto Body is progressing further to undertake new activities with the establishment of the Fifth Toyota Auto Body Environmental Action Plan (FY2011-2015 activities) for constructing “a low carbon society,” “recycle-oriented society,” and “a society of natural coexistence.”

Environmental Action Plan

First Action Plan Second Action Plan Third Action Plan Fourth Action Plan

1993 1995 2000 2005 2010 2015Fifth Action Plan

・Basic items of environmental conservation consolidated

・Improvement of the environmental management system

・Prevention of global warning・Reduce waste substances

・Prevention of global warming・Effective use of resources・Savings in water resources・Reduce substances of concern (SOCs) in products

・Energy and global warming,

Global CO2 reduction target

・Resource recycling

・Product LCA action

・Develop low‒emission CO2 production technology

・Develop small EV

・Sustainable plant activities

Introduced ISO14001 to improve the level of action

Expanded self- initiated action and range of activities

Globalization and strengthening product design to be environmentally friendly

Efforts toward a low-carbon society and a society of natural coexistence

Established the Environmental Action Plan

Progression of Toyota Auto Body Environmental Action Plan

Fourth “Toyota Auto Body Environmental Action Plan”

Development and Design

Production and Logistics

・Lightweight design

contributing to improved

fuel efficiency

・Further introduce and

promote recycle design

・Management and reduction

of vehicle SOCs

・Countermeasures for

reducing CO2 in production

activities

・Promote efficient use of

resources

・Reduction of Substance of concern (SOCs) in production processes

Energy and global warming efforts (P15)

Resource recycling efforts (P17)

Substances of Concern (SOCs) (P18)

Environmental Management (P19)

・Promotion of new businesses that contribute environmental improvement・Strengthen consolidated environmental management・Promotion of coordination activities with suppliers

・Establishment of environmental education・Participation in Eco-VAS through coordination with Toyota Motor Corporation・Mutual communication and environmental information disclosure

“The Fourth Environmental Action Plan Progress Status”

“Environmental Action System”

15

■Environmental Aspects

We at Toyota Auto Body position energy and global warming impact on humans and ecological systems as important environmental issues. We are making global efforts in all stages of vehicle development, design, production, and logistics to decrease CO2 through energy conversion and control of energy consumption.

Introduction of Mid-to Long-Term Energy Savings and Measures Against Global Warming

Energy and Global Warming Efforts (The building of a low-carbon society)

Lightweight Design Contributing to Fuel Efficiency

The new hybrid model of the Prius Wagon offers a roomy interior.

「Prius α」

We increased use of high-strength tensile steel by a new hot press method and we are actively using new lightweight materials for the vehicle frame in order to achieve weight savings.

We achieved top-class fuel efficiency through the hybrid system and a l so the syne rgy o f reduced body weight and body shape results that pursue aerodynamic performance.

km/L

20

10

0Prius α Vehicle A

31

16

40

30

10 and 15 Mode Efficiency（Ministry of Land, Infrastructure, Transport and Tourism survey values）

※ Vehicle A: Same class gasoline vehicle

Weight savings target status（Targets of Toyota Auto Body achieved）

Target

29.8kg

Results

Good

Target

Weight Savings of 40% Achieved Through Making Large, Resin Molded Parts PossibleIn panorama roofs, we are using lightweight polycarbonate which has superior insulating properties. Materials in shapes that are a challenge to manufacture are made possible through technologies such as injection compression molding and hard coating. This has created weight savings of approximately 40% (approximately 8kg) over glass previously used. These weight savings are coupled with a rolling sunshade, which acts to limit rises in cabin temperature, which in turn reduces the need for air conditioner use and subsequent resulting efficiency losses.

（Jointly developed with Toyota Industries Corporation）

Panorama roof that uses polycarbonate

Lightweight resin panorama roof weight reductions（glass roof comparison）

PolycarbonateGlass

40%

Comparative thermal conduction ratio

W/(m･k)

1.5

0Polycarbonate

0.2

2.0

Glass Iron

1.4

84High insulation properties

0.5

1.0

Good

“Vehicle Fuel Efficiency Improvement Design Efforts”

16

■Environmental Aspects

Energy and Global Warming Efforts (Building a Low-Carbon Society)

CO2 Reductions in Global BusinessesToyota Auto Body Efforts

We at Toyota Auto Body are promoting CO2 reductions by introducing energy-saving technologies for equipment upgrades, performing detailed daily management for changes in production, and setting reduction targets at each plant.

・Improvements in productionIntroduction of revolutionary production technology (compactness, recyclability), and efficiency through consolidating low burden production lines

・Introduction of energy saving technologiesInstallation of small boilers and cogeneration systems

・Energy switchesSwitching from petroleum fuels to city gas

・Use of recyclable energyUse of a solar power generation system

CO2 Reductions Through the Introduction of the Newest TechnologyWe achieved upgrades in painting processes with extensive energy savings through the introduction of a paint spray air ventilation recycle system and methods for faster spraying.

Air Ventilation Recycle System Flow Energy-saving effects

Previous Current

13% reduction

（CO2 emissions volume）

External air

Spraying method by line worker

Spraying method by robots

Emitted air

Ventilation equipment

Previously, adjustment of emitted heat and humidity and then reuse of air recycled to the robot spray line

（Previous external air intake）

Ventilation equipment

Toyota Auto Body Group Efforts

Through coordinating with domestic and overseas businesses, our group is promoting con t i nuous ene rgy - sav i ng ac t i v i t i e s , introducing shared daily improvement case examples, thoroughly eliminating waste, and reducing non-operation losses.

Toyota Body Seiko Co., Ltd.

(Takahama City, Aichi Pref. )

Chun Shyang Shin Yeh

Industry Co., Ltd.

(Taiwan)

P.T.Sugity Creatives

(Indonesia)

Solar Power Generation System use expanded

(FY2010: 75 Kw, 113Kw cumulative）

Corrections from review of plant inside lighting secured illumination intensity (lighting, installation height)

Reductions in electric power consumption by shortening resin mold cycle time.

Use of natural light by installing transparent plating on factory wall surfaces.

222

206

0

100

200

300

〜〜〜

Group consolidated

Toyota Auto Body

185

204

’06 ’07 ’08 ’09 ’10 (FY)’03

(Tons-CO2/billion yen)

172

162

167

155

154

141

159

148

168

156

FY2010 Target

〜〜〜〜

CO2 Emissions Volume Per Sales

【FY 2010 Target】Toyota Auto Body: Less than 185 tons-CO2/billion yen (10% reduction from FY2003)Consolidated: Less than 204 tons-CO2/billion yen (8% reduction from FY 2003)

※In FY 2010, we achieved our CO2 reduction target; however, with extreme summer temperatures, emissions increased from FY2009.

Total CO2 Emission Volume in Production Processes

【FY2010 Target】

Toyota Auto Body：Less than 196 thousand tons-CO2 (A similar 10% reduction from FY1990)※

Since FY2008, from the target (10% reduction from FY1990) in complete vehicle production processes, the target changed (5% increase from 1990) in all production processes, including the newly installed chassis process for which control was transferred from Toyota Motor Corporation.

187 180

202 187191 189

48.048.557.1 54.7

45.443.1

0

100

200

300

'90 '10'06 '07 '08 '09

Toyota Auto Body

Domestic and overseas group companies FY2010 Target

(Thousand tons-CO2)

〜〜(FY)

“CO2 Emissions Volume Reduction Effort in Production Processes”

17

■Environmental Aspects

Aware of limits of all resources, we at Toyota Auto Body are promoting efforts for efficient use of resources at each production stage, as well as promoting design that expedites recycling and dismantlement.

Thorough Resource Utilization for Building a Recycle-Oriented Society

Resource Recycling Efforts

Improved Dismantlement Design

We are promoting activities for improving interior resin part removal, airbag disposal, and fuel removal in our research and development of “construction for ease of dismantlement”.Even with an increase of three rows of seats with an increase in Prius α, we achieved our target of shortened dismantlement time set for the Prius.

Construction Allowing 3-Row Seat Dismantlement

Construction ensuring dismantlement of the 3-row seat Prius allows easy removal of trim without removing a bolt, which on the side of the deck side trim, is now done easily by just cutting the seatbelt.

Cut Trim removed

Cutaway trim added

Reductions in Production Process Emissions Outside of Our CompanyIn 2001, we achieved “zero landfill waste” , which is still continuing. In addition, we are promoting reductions in waste emissions outside our company, which include recycling for profit(materials discarded that are sold for recycling) from FY2006 for further promoting effective use of resource in looking to become a recycle-oriented society.

Waste substances : 8,000 tons

Valuable resources： 113,000 tons

Metals：Resins：Petroleum：

FY2010 External Disposal Volume of Waste Substances

121,000tons

109,000 tons2,000 tons2,000 tons

【FY2010 Target】 Less than 126 tons/billion yen (3％ reduction from FY2003)

Emissions Volume Per Sales for External Waste Substances

130

0

100

150

〜〜〜’06 ’07 ’08 ’09 ’10 (FY)’03

Tons / billion yen

108 107

91 93 95

〜〜

FY2010 Target

〜〜

“Vehicle Recycle Design Efforts

“Effective Resources Use Efforts in Production Processes”

18

■Environmental Aspects

By coordinating with raw material and part supplier affiliated companies, we evaluate the risks and also grasp the use of SOCs in both our “products” and “production”.

SOC Reductions From Both Our Products and in Vehicle Manufacturing

Substances of Concern

Reductions and Management of Chemical Substances in Vehicles

We at Toyota Auto Body have completely eliminated the four European ELV Regulations SOCs. We are promoting chemical content volume surveys with Toyota Motor Corporation and suppliers in response to the New Chemical Substance Regulat ion REACH*1

Actions for European New Chemical Substance Regulation

Toyota Auto Body is reducing toluene, xylene, and formaldehyde in vehicle interior volatilizing from new vehicle interior parts by re-examining VOCs*2 materials, processing methods, and adhesives.

Reductions in Cabin Room VOCs

*1：REACH：Registration Evaluation Authorization and Restriction Chemicals *2：VOC：Volataile Organic CompoundsThese regulations, through chemical substances, aim to clarify corporate responsibility for chemical substance management, along with protection of the environment and the health of people.

Integration for Upgrades of Fujimatsu Plant Primer-Coat Painting EquipmentCleaning solvent volume reduced　　・Introduction of versatile vehicle painting　　 equipment spray pattern methods

･Elimination of cleaning with similar colors

Reductions in disposed cleaning solvent volume

　 ・Installation of thinner recovery equipment 　 in all painting processes

Emissions Volume Reduction of Production Process SOCs Through Paint Equipment improvementPaints and thinner we use when paint ing vehicles contain VOC and substances of toluene and xylene covered under PRTR*3 are emitted. We are sequentially promoting reductions in cleaning solvent volume and disposal volume in switching to waterborne paints.

*3：PRTR：Pollutant Release and Transfer Register （Specified chemical substance emission and transfer register）

VOC Emissions Per Body Painted Area

Tons

PRTR Material Emissions (Atmospheric emissions)【FY2010 Target】 Less than 1,100 tons ( 60% reduction from FY1998 )

2780

0

1000

2000

3000

〜〜〜’06 ’07 ’08 ’09 ’10 FY’98

13001170 1080 1020 951

FY2010Target

0

5

10

’06 ’07 ’08 ’09 ’10FY

g/m2

5.85.1 5.1

4.6 4.3

Volume of Cleaning Solvent Used

50

70

100

’06 ’07 ’08 ’09 ’10FY

%

61

73

79 80 80

60

80

90

Cleaning Solvent Recovery Ratio

【FY2010 Target】 Less then 40g/m2 ( 60% reduction from FY1998 )

100

0

50

100

150

〜〜’06 ’07 ’08 ’09 ’10 FY’98

g/m2

4742 40 36 35

〜〜FY2010Target

19

■Environmental Aspects

In looking to control global warming, we at Toyota Auto Body are making efforts toward technical development and commercialization which places importance on the field of environmental technology through aiming to reduce CO2 in developing parts for our very small electric vehicle (EV) COMUS, part development for fuel cell vehicles, and development for recyclable plant materials.

Promotion of New Businesses Which Contribute to Environmental Improvement

Environmental Management

EV Development and Required Elements of EV Technical Development

The very small EV COMUS*1 serves as a pillar in our progress of environmental technical development for EV required parts, such as in-wheel motors.

*1: The COMUS, being a “fuel efficient” and “low-cost” minimum-sized EV for moving short-distances, serves toward resolving issues of traffic congestion, parking space, and saving of resources. Very small EV COMUS

Fuel Cell DevelopmentIn collaborating with Toyota Motor Corporation in the development of their fuel cell vehicles, we are promoting development of core fuel cell parts.

*2: The Toyota FCHV fuel cell vehicle completed the 560km distance between Tokyo and Osaka without stopping on the way to refuel. Parts developed at Toyota Auto Body are in this vehicle.

Toyota Motor Corporation FCHV Fuel cell vehicle *2

Toyota Auto Body parts in this vehicle

Plant Material Technological DevelopmentIn parting with petroleum-based fuel and for saving resources, we are progressing in our material development which harnesses recyclable plant properties.

*3: The Toyota Personal Mobility I-Real, which uses Toyota Auto Body plant materials for part of the body, in a demonstrative experiment conducted at Chubu International Airport.

Personal mobility I-Real *3

Toyota Auto Body plant materials in the vehicle body

20

■Environmental Aspects

We at Toyota Auto Body are progressing with environmental measures at all stages of development, design, production, and logistics in positioning environmental efforts as important management topics. Fundamentally, these measures aim to be the best domestically for establishing a management system which coordinates first with Toyota Motor Corporation, and also our domestic and overseas group companies, suppliers, and communities.

Promotion of Management As the Basis of Environmental EffortsEnvironmental Management

Environmental Management Progress Status

Item Progress Status Related Documents

・Action items for Toyota Auto Body Group companies・Information exchange for case examples

and targets・Risk prevent ion by envi ronmental auditing

・Individual plant effortsStrengthen consolidated

management

・Completion of changes and application o f a management sys tem toward “substances subject to PRTR revision” wh ich a re i nc luded i n pa r t s and materials (2010/4 ～ )・ISO14001 continuously requested

・Request for Toyota Auto Body G roup G r een Purchasing Guidelines

P r om o t e c o o r d i n a t e d

activities with our suppliers

・Improve employee environmental awareness and continuously promote environmental improvement education in actual business (Environmental e-learning, stratified education, etc.)

・Environmental education and enlightenment efforts

Ach ieve env i ronmen ta l

education

・Evaluate all life-cycle environmental

burden through coordinating with

Toyota Motor Corporation for model

changes and new vehicles

・Evaluation of the Prius α life cycle environmental burden

R e d u c e l i f e - c y c l e env i r onmen ta l bu rden through involvement in Toyota Motor Corporation’s Eco-VAS.

・Periodic holding (once a year) of “Environmental Discussion Meetings” in all of our offices and posting(when needed ) o f Toyo t a Au to Body e n v i r o n m e n t a l a c t i v i t i e s f o r understanding our efforts

・Mutual communication and information disclosure

A c h i e v e m u t u a l c o m m u n i c a t i o n a n d disclosure of environmental information

Other related environmental data

“Environmental Data Incorporated Into Products”“Amount of Resources Invested and Emitted

in Business Activities”

“Toyota Auto Body Hybrid Vehicle Production Unit Volume”

“Environmental Accounting”

21

■Environmental Aspects

Humans themselves are a living part of the natural environment of the earth’s air, water, and ecosystems. For sustaining the earth’s environment, we at Toyota Auto Body, as a member of community, aim to create production sites which naturally circulate and harmonize in nature.

Promotion of Coexistence With the Community for Creating Natural and Harmonious Manufacturing

Environmental Topics

The Start for Establishing an Eco-roadWe are now working with local communities and local government agencies to promote a plan to establish an “Eco-road” for study and learning history. This road would allow one be in touch with the natural environment while walking trail around five ponds surrounding our Fujimatsu Plant.

Main PlanCreation of a verdant space with contrasting seasonal flowers　・Greenification of the area around our plants and a place to relax in growing flowers in fallow fields

Creating places for relaxing　・Setting up benches and making wall murals in pond areasNature viewing, local history, and studies of agricultural products

　・Signs erected for wild birds, living creatures, and the history of the area

　・Walking trail information signs erected

Fujimatsu Plant

Walking trail

Fukidoike Pond Area

Hanaike Pond Area

Minamiike Pond Area

Walking trailguideboard

In March 2011, we held an “Eco-Road Establishment Event” by Minamiike Pond. Approximately 120 people f rom the commun i t y and Toyo ta Au to Body employees with their families planted ‘Tamaryu’(Dwarf Mondo Grass) seedlings and a lso took par t in c lean ing and beautification activities of roads around our plants.

Event for Establishing Our Eco-Road

Participants in the “Eco-Road Establishment Event”

Expanded Use of Solar Power Generation at All Plants

In FY2010, Toyota Auto Body introduced total power generation of 100Kw of solar power generation, enough to supply power to 25 family homes.The electric power is being used to charge the Prius plug-in converter and very small EV COMS, as well as for office lighting and air conditioning.

Solar power panels installed at theToyota Auto Body head office

Solar power panels installed at our Yoshiwara Plant

22

■Social Aspects

We at Toyota Auto Body are aiming to achieve the world’s finest quality vehicle manufacturing for customer safety that allows our products to be used with a sense of security. We are incorporating the voice of the customers in progressing with enlightenment activities for stressing the importance of quality, which is combined with strengthening improvement and accident prevention activities for assuring customer safety and confidence in our products.

Toyota Auto Body Delivers Fine Quality Products Which Place Our Customers First

Customer Relations

Building in Quality in New Product Development in Assuring Customer Confidence and Safety.

Efforts to Reflect Worldwide Customer Opinion

We at Toyota Auto Body have come to surpass our previous scope of product development in reaching higher and diversifying the needs of our customers. Such efforts to achieve the world’ s top level of quality entail knowing beyond ways customers have used our products and we place importance on stringent testing and evaluation through actual use of our products.

Toyota Auto Body overseas staff receive customer information early from around the globe and from on-site confirmation of our products by designers, in each region of the world, we grasp the way our customers use our products and also environmental conditions, which we then reflect in our designs and evaluation.

Surveying in a Middle East desert（Land Cruiser200）

Vehicle use conditions in Australia（Land Cruiser 70）

Improving Quality Through Ease of Vehicle Manufacturing

“Ease of manufacturing” vehicles from the development stage become manufactured vehicles of quality when mass produced. At Toyota Auto Body, those involved in design, production technology, manufacturing, and supply are working as one with us in progressing concurrently as we further evolve “Improvement Activities for Difficult Operations” for each model change. All worksite assembly basic operational tasks and

countermeasures and also extraction of difficult operations by thoroughly examining the actual work

Estima Voxy・NoahLand Cruiser 200

Alphard Prius ～

Improvement and expandedrange with each model change

’06 ’07 ’08 ’09 (FY)’10

Changes in Activities to Eliminating Difficult Operations

Expanding activity scope(Applied to basic operational tasks of wiring layout, removal, insertion, setting, and assembly)

Activities to build know-how(Use of IT and all designers sharing know-how)

Early start of activities(Implemented from the design consideration stage)

Introduced to multiple plants and production line workers

＜Improvement Case Example (Alphard headlamp connecting operation)＞

Virtual considerations ･･･ “Ease of Manufacturing Considerations”

Un i f o rm o p e r a t i o n f o r connecting both headlamps, right and left, by using either dominant hand of any line operator

Trial production considerations ･･･ “Considering Burden-Free Operations”

Temporary-placement construction for headlamps Deciding operator standing position

Consideration

23

■Social Aspects

Customer Relations

Quality Assurance Efforts in Mass-Production Processes

Efforts Aiming for “Zero” Quality DefectsWe at Toyota Auto Body base improvement on standard operations, and we are progressing with countermeasures for finding root causes through inquisitive analysis when any quality defect arises. In addition, we are progressing in improving quality through ease of vehicle manufacturing as well as improvement along all production lines for difficult-to-perform operations and also potential problems.

Why？ Why？ Why？ ・・・ (Repeating)

Problems

Main element of a problem= Root cause

Enlightenment Activities for Stressing the Importance of QualityWe are continuing to progress by stressing “Customer First” and “Quality First” to our employees, and in addition to stratified education on quality, we are holding regular quality lecture meetings and quality case example exhibit meetings.

Visitors looking around at case examples at our Quality Case Example Exhibit Meeting

Visitors seriously considering our customers’ expression of appreciation and voiced complaints

Corner for expressing “Appreciation”

Corner for voicing “Complaints”

Promotion of Early-Stage Improvement Based on Customer InformationWe are introducing “EDER” activities in careful coordination with Toyota Motor Corporation for our customers’ valuable information concerning quality. We have positioned a person in the Development Department for customer information for our mass-produced vehicles, which has allowed promotion of early confirmation and improvement prevention of reoccurrence in our new products.

*EDER : Early Detection and Early ResolutionEDER serves to detect quality issues in the market early, solve the problems immediately, and provide feedback to our customers about improvements and improvement results as soon as possible.

System and Actions for RecallsIn the event that a defect subject to a recall is discovered, we place the “customer first” in swiftly determining appropriate measures to be taken and addressing important issues by closely coordinating with Toyota Motor Corporation. We are also progressively implementing a similar system for our unique electric vehicles, daily living appliances, and our other products.

24

■Social Aspects

Based on considerations for vehicle manufacturing that is safe and reassuring, we at Toyota Auto Body are aiming to manufacture safe vehicle bodies that are the top of their class in all countries by promoting “collision safety” for minimizing accident injuries and also promoting development from the viewpoint of “preventive safety” that makes great decreases in potential accidents possible. We are developing and evaluating vehicle bodies that deliver superior safety performance based on actual accident analysis as well as continued referencing to regulations in all countries and third-party evaluations.

A Sense of Security Through Our Pursuit of SafetyCustomer Relations

Development and Evaluation of Safe Vehicle Bodies Based on Actual Accident Analysis

We at Toyota Auto Body are incorporating the concept of Toyota Motor Corporation’s own concept of omni-directional compatibility *1 in pursuit of vehicles that differ in height and weight in collisions. In addition to previously conducted front and side collisions, we have strengthened the cabin to withstand rear collisions in aiming to ensure protective performance and safety space.

*1 Assures collision safety performance for lightweight vehicles and considers achieving mutual safety through reducing damage by heavy vehicles

F r o n t a l c o l l i s i o n

S i d e - o n c o l l i s i o n

R e a r - e n d c o l l i s i o n

Vehicle Bodies for Reducing Pedestrian Injury

In preventing bodily injury, Toyota Auto Body uses collision-absorbent structure in our bumpers, hoods, fenders, and cowls to lessen impact to the head and chest of a pedestrian.

A

B

C

D

A

B

C CD

Collision-absorbing bumper constructionCollision-absorbing hood construction

Collision-absorbing fender construction

Collision-absorbing cowl construction

25

■Social Aspects

Customer Relations

Achievements of Safe Vehicle Manufacturing Efforts

The new model Pr ius, wh ich we at Toyota Auto Body are deve lop ing and manufacturing, has earned the highest evaluation for collision safety assessment in Japan, Europe, Australia, and the United States.

We are using collision-absorbing construction in the bumpers, hoods, fenders, and cowls to lessen injury in protecting the head and chest of a pedestrian in a collision. These efforts are balanced with a collision-absorbing vehicle body for improving occupant protection and also an increase in cabin strength for assuring survival space in a collision.

Third-party Evaluation Achievements for Vehicles Developed and Manufactured By Toyota Auto Body

*1 Japan J-NCAP　 National Agency for Automotive Safety and Victim's Aid

*2 Europe Euro-NCAP　 An European Independent Consumer Group

*3 Australia ANCAP　 Australian Automobile Association (AAA)

*4 United States IIHS　 The U.S. Insurance Institute for Highway Safety

*5 United States US-NCAP　 The United States Department of Transportation

2006 2007 2008 2009 2010 2011

Japan J-NCAP *1Highest rankGrand Prix award

Estima

Voxy / Noah

Alhard / Vellfire

Prius

Japan J-NCAPHighest rank

Japan J-NCAPHighest rankGrand Prix award

Japan J-NCAPHighest rank

Europe Euro-NCAP *2FY2009Highest rank: 5-star safety ratings

Australia ANCAP *3FY2009Highest rank: 5-star safety ratings

United States IIHS *4FY2010・FY2011Highest rankTOP SAFETY PICK

United States US-NCAP *5FY2011Highest rank: 5-star safety ratings

26

■Social Aspects

We at Toyota Auto Body aim to be a company that supports good living for our customers by contributing to a better society through “providing comfortable freedom of movement for having elderly and the mentally and physically challenged to enjoy every day” by using welfare vehicles. In FY2010, Toyota Auto Body exhibited welfare products at a Chinese Welfare Exhibit as part of our activities to spread welfare vehicles overseas.

Providing “Freedom of Movement” and ”Happiness” to the Many People Through Toyota Auto Body Welfare Vehicles

Customer Relations

Activities to Promote Welfare Vehicles

Toyota Auto Body efforts to promote we l f a r e veh i c l e s i n vo l ve d i r ec t interaction with customers by visiting welfare facilities and when exhibiting our products at welfare events held in all regions throughout Japan. In addition, we are reflecting direct c u s t ome r o p i n i o n s i n p r o d u c t development.

Customers listen to a welfare product explanation

（Home Care & Rehabilitation 2010）

Listening to direct opinions of our customers

Toyota Auto Body Welfare Products Command No.1 Domestic Share

Welfare products manufactured at Toyota Auto Body, used in large part by Toyota Motor Corporation, are being used by all automotive manufacturers in supporting good living of customers.

Toyota Auto Body Domestic Welfare Market Share (Excluding minicars and buses)

22 22 2214 15 14

64 69 66

0

10

20

30

40

50

FY2008 FY2009 FY20100

50

100（％）（Thousands of vehicles）

Market

Toyota Auto Body

Data：Japan Automobile Manufacturers Association, Inc. （JAMA）

Share

Activities to Promote Welfare Products Overseas

Although we at Toyota Auto Body are introducing activities to promote welfare vehicles in the United States, Asia, and Europe, in an effort to allow us to support good living for more people, we exhibited our products at “Care & Rehabilitation Expo China 2010” held in Beijing from the 3rd to the 5th of December.

Many visitors enjoying the Toyota Auto Body booth

Customers experiencing our welfare products

（Care & Rehabilitation Expo China 2010）

“Welfare Vehicle Product Lineup”

27

■Social Aspects

Implementing Open and Fair Transactions and Also Realizing Purchasing Activities Aiming for Mutual Prosperous Coexistence Extending From Mutual Trust With Business Partners

Business Partner Relations

Purchasing Policy Disclosure That Communicates Our Way of Thinking at Toyota Auto Body

In disclosing our Purchasing Policy, we are communicating issues and matters for which we desire to take action together with our business partners.In FY2011, we are making the below efforts in taking up our Basic Policy.

In addition, we present certificates of appreciation to show respect for the significant efforts our business partners. In FY2010, a total of 28 business partners were presented with certificates of appreciation for quality and cost improvement activities.

We promote the importance of the two below items in valuing our partnership with business partners by having safety, quality, cost, and CSR as the axis of our activities.

(1) Hereafter establish and strengthen the procurement base in this ever increasingly competitive domestic market.(2) Build in quality and cost for purchasing of parts for next generation vehicle model changes in looking to achieve new growth.

President Amioka presenting a certificate of appreciation to a business partner

Activities Promoting Our Aim for Mutual Trust and Prosperous Coexistence With Business Partners

Toyota Auto Body is progressing with activities for sharing the CSR Policy of Toyota Motor Corporation. These activities are summarized in our Supplier CSR Guidelines, which are presented to our business partners, from whom we seek cooperation toward carrying out CSR.

In addition, we are making efforts to improve purchasing activit ies through placing great importance on our business partners by valuing their opinions, which we take into careful consideration before reflecting these in such areas as Toyota Auto Body education for model behavior.

仕入先ＣＳＲガイドライン

　

２００９年１０月

Supplier CSR Guidelines

28

■Social Aspects

Business Partner Relations

Exchanges and Mutual Research at the Shatai-Kyowakai

The Shatai-Kyowakai, consisting of a supplier’s voluntary group of 117 companies, aims to achieve mutual trust and mutual research.

Toyota Auto Body suppor ts supp l ie rs in the Shatai-Kyowakai, which belong to vehicle part and equipment sectional meetings, Toyota Auto Body aims to further opinion exchanges through holding lecture meetings and visiting outstanding companies that include companies not involved in vehicle manufacturing. In FY2010, Toyota Auto Body managerial issue lecture meetings and departmental meet ings introduced our efforts through case examples for the important theme of “safety.”

Introducing Toyota Auto Body “safety” efforts

An announcement meeting for research meeting activity results

Outstanding Case Example Exhibit Meeting for learning activity case examples of each company

Separate from sectional meetings, we are creating “research meetings” for the themes of quality, cost, and management. With related departments of Toyota Auto Body participating in each research group, we are mak ing effor ts to share issue awareness and resolve issues through mutual communication between Toyota Auto Body and research meeting members.

At the end of this fiscal year, we are aiming for mutual research and to have many employees from each of our meeting member companies and Toyota Auto Body participate in research efforts by holding “Outstanding Example Exhibit Meetings” for activity result reporting.

29

■Social Aspects

Community Relations

We at Toyota Auto Body are aiming to promote the establishment of community volunteer activities through our employee volunteer association “TAB Fureai Club” activities and “Social Contribution Committee” based on each block of our production bases in FY2009 launched for fulfilling our social responsibility as a “good corporate citizen.” In addition, we are achieving activities in unifying with our communities through forest maintenance activities and other activities in each production base area.

Active Promotion of Social Contributions as One With Our Communities

All Toyota Auto Body Volunteer Day (October 2010)

As an impetus for volunteer part icipation, we are introducing volunteer activities that can contribute to communities through all Toyota Auto Body events linked to expanding and heightening volunteer awareness.

We received “The Make a CHANGE Day” prize for encouragement

“TAB Fureai Day 2010 ー Beautifying Our Working Towns!! ”

*1 “Make a CHANGE Day” is the one day of the year in which volunteer and cit izen activit ies occur in al l areas of Japan (potentially overseas) in unison

30

■Social Aspects

Community Relations

Social Contribution Committee Block Activities

We are promoting local activities for all Toyota Auto Body companies in re lat ion to thei r communities, which are divided into four blocks

Headquarters and Fujimatsu Block Kariya Block

Inabe Block Toyota Block

Establishing greenification around the plant

Cleaning wheelchairs

Cleaning the Uga River Planting trees along the Aizuma River

Disaster Rescue Support Circle IT Support Circle

Emergency life-saving training Personal computer guidance

“TAB Fureai Club” Circle Activities

We are promoting the stimulation of activities by attempting exchanges through activities with other employees who have shared interests. In FY2010, adding to the previous six circles, we newly established an “IT Suppo r t C i r c l e” f o r t h e p u r po s e o f contributing IT skills acquired in company operations and also the “Disaster Rescue Support Circle” deriving from the importance of disaster rescue support.

TAB Fureai Club

Headquartersand FujimatsuBlock

KariyaBlock

InabeBlock

ToyotaBlock

Social Contribution Committee

New New

Social Contribution Promotion Associations

Green

ification Activity

Circle

Outing A

ssistance Circle

Care F

acility Visitin

g

Circle

Nursing and W

elfare Circle

Collectio

n Circle

Event Support Circle

Disaster R

escue

Support Circle

IT Support Circle

31

■Social Aspects

Community Relations

Forest Maintenance Activities in Each Production Base Community

Toyota Auto Body is promoting forest maintenance par t ic ipatory act iv i t ies involving our plant employees and local community residents. Locations that should be given consideration from requests of the communities for forest maintenance were selected near our production sites.

Kagoshima Prefecture forest thinning location monitoring

Indonesia signing ceremony for mangrove forest planting

Promotion of 16 hectars(ha) of forest to be maintained near our Toyota Auto Body R&D Co.,Ltd. facility

A mangrove forest of 100 hectares(ha) was decided to be rejuvenated off the coas t o f J a ka r t a nea r P.T.Sugity Creatives. Over the next five years, planting of one mil l ion mangrove trees is planned.

Mangrove forest

Community Sports Promotion, Community Discussion Meetings, and Community CampaigningWe aim for activities that help us coexist with our communities and we value contact with those communities

Community discussion meetings

Community elementary school factory tour

Community crime prevention patrol

Skill lecture meeting for community children through our handball club

Community campaigning

Volleyball class for community elementary and junior-high school students

32

■Social Aspects

Promotion of a “Safe and Comfortable Workplace” As Dialog Activities for Mutual EnlightenmentWe at Toyota Auto Body place importance on activities for zero disasters concerning accidents that may occur in our plant facilities for truck deliveries, cargo handling, and non-workday plant visiting construction workers. In addition, we also place emphasis on having actual training activities using a different situation one may encounter each time in a maintained workplace, as well as activities to actually experience fear in near-misses as accident examples conducted according to special characteristics of the workplace.

Employee Relations

All Employees Pledge SafetyEach Toyota Auto Body employee pledges to have zero accidents th rough exper ienc ing sa fe ty activities.

All employees, including top management, at Toyota Auto Body affiliated companies read aloud in chorus our “Safety Rule Observance” slogan in an all Toyota Auto Body company competition in July.

Zero Accident Activities in Plant Maintenance WorkplacesUnder management of a supervisor, operations are conducted while ensuring safety in maintained workplaces, in which accidents may be encountered each time in differing situations. We are promoting the importance of actual training for on-site checking to be able to correctly instruct on safety points in safe operation procedures for supervising operations. One a week, a section manager

evaluates training of supervised skill

Near-Miss Fear Simulation Activities of Each Workplace

We a r e p r o m o t i n g t r a i n i n g considered important for increasing the sense of danger felt in simulated fear in near-misses by simulating the actual feeling of potential injuries at worksites.

Experiencing being wedged Experiencing drops

15kg15kg

bamboobamboo

Activities for Zero Accidents in Our Facilities for Non-Working Day Construction Work, Truck Deliveries, and Cargo HandlingBased on a desire to have zero accidents occur in shipping related to Toyo ta Au to Body , we a re promoting activ i t ies to improve safety management coordinated with outside construction workers and shipping agents in our plant facilities.

A Construction Safety Motivation Meeting prior to long holidays which centers on the Toyota Auto Body Safety and Health Liaison Meeting.

Shipping Safety Research Meeting mutual research activities

“Safety and Health Basic Policy”

“Labor Accident Occurrence Status”

33

■Social Aspects

Employee health is considered the most important asset for both individuals and the company, and in aiming for creating healthy employees, we have posted a medical specialist at each plant for maintaining employee health. We have established the three pillars of creating healthy employees with mental health activities, metabolic syndrome prevention activities, and stop-smoking activities, which through lectures and other methods we are achieving health education for employees in our efforts to have them lead healthy company lives.

Aiming for Both Physical and Mental Health of EmployeesEmployee Relations

Labor Health Monthly Lecture Meeting and Exhibit MeetingWe are promoting the creation of motivation for realizing employee self-initiated creation of health, whereby we set October as Labor Health Month with the aim to arouse health awareness in each employee. During this month, mental health, prevention of metabolic syndrome, and stop-smoking lecture meetings, and also exhibit meetings were held at each plant.

Rapid Handling of Employee AnxietiesFor promoting an improved degree of mental health for employees, we are providing rapid hand l ing o f va r ious po in ts p resen ted by employees for consultation by a permanently posted clinical psychotherapist, who is a mental health specialist, at each diagnostic office.

Improvement Guidance for Living That Places Emphasis on Countermeasures for Metabolism Toyota Auto Body is making an effort to provide improvement guidance for l iv ing habits by collaborating with health insurance associations in p lac ing emphas is on d ie t and exerc ise as countermeasures for metabolic syndrome. As an example of promoting improved better body health for employees, we are implementing individual guidance in group education (health learning meeting) and necessary guidance in living habits for employees over 35 years of age.

Stop-smoking Support Activities for Breaking Smoking HabitsFor those employees who want to stop smoking, but find it challenging to stop smoking because of dependency on nicotine, we are collaborating with a Corporate Health Insurance Association in conducting stop-smoking therapy at each diagnostic office.

Practical exercise method guidance possible anytime, anywhere. Held at a l ec tu re mee t i ng dur ing our Labor H e a l t h M o n t h (October)

Consultation meeting on mental health held at an exhibit during our Labor Health Month(October)

In aiming to create lifelong healthy Toyota Auto Body employees, w e a r e p r o v i d i n g improvement guidance for l i v ing hab i ts o f employees over 35 years of age

Implementing outside support to stop smoking(Explanation meeting by a nurse)

Transitions in Toyota Auto Body smoker ratio

FY2008

51.3

FY2009

48.1

FY2010

42.7

50

40

0

(%)

By increasing efforts, the ratio of smokers is definitely decreasing

34

■Social Aspects

We are continuously making efforts toward “independent human resources” capable of action based on the individual’s own thinking with Toyota Auto Body, individual employees, and managers uniting to construct a system (Career Support Program*1) for human resource development from a mid-to long-term view. We are progressing in placing importance on specialized technical education and personnel development in looking toward new growth, we are also continuing our efforts toward “strengthening manufacturing.”

“Personnel Development and Career Support” Aims to Achieve Self-Realization Through Work and Exhibit Individual Employee Creativity

Employee Relations

Personnel development to Lead the Next GenerationWe at Toyota Auto Body are actively m a k i n g e ff o r t s t o w a r d p e r s o n n e l development, which is the source of energy in promoting corporate strategy in looking toward new growth with expansion in overseas businesses and strengthening vehicle development systems.

We are implementing education aimed at e a r l y a c qu i r emen t o f s p e c i a l i z e d fundamenta l sk i l l s and bu i ld ing an educational system in each field of vehicle development, production technology, and other fields. We established a Vehicle Development Center education exhibit which allows one to experience “vehicle assembly operations” and is useful for practical education.

Personnel Development Learned Overseas (On-site country)Toyota Auto Body is putting efforts into education for “personnel that can taught in the on-site country,” and we are inviting managers and supervisors who serve as the core of overseas affiliated company staff to participate in practical education lectures.

Heading Toward Future DevelopmentsFrom FY2011, our efforts to build human relat ions go beyond associat ions and companies that expand the scope of work by hav ing each employee bu i ld work exper ience in domest ic and overseas affiliated companies by creating activities in a job assignment system with the main objective of education which encourages coordination of overseas and affiliated companies.

Specialized fundamental skill lecture at the vehicle development center

Practical education of overseas affiliated company student trainees

Strengthening Specialized Fundamental Skill Training Being aware of what

should be doneClarifying of one’s goals

Create a planfor personal development

Personal effortGrowth andachivement ofone’s goals

Clearly indicate and making correct decisions

Support・OJT

Discuss settling on plans and motivation

Feedbackand motivation

Necessary abilityand a clear standard

Development Plan Development Evaluation andthorough assessment

Developmentmeasures

Development planand tools presented

Evaluation andthorough assessment

Provide a place andtools for planned development

Speaking with employees,motivation and support through guidance

Noticing what should be done combined with an effort and attitude to grow

Company

Supervisor

Individuals

*1 : Career Support Program (CSP)

35

■Social Aspects

Employee Relations

Strengthening Monozukuri (Manufacturing) CapabilitiesWe perform the skill acquisition training and education since new employee join Toyota Auto Body through mid-long-term in order to strengthen [Monozukuri (Manufacturing) Capabilities], which shall to be built in quality to gain the customer’s confidence and trust.

Education of New EmployeeThe [Fundamental Skill and Knowledge Education] is performed by our dedicated trainers in order to develop our future’s workplace core personnel with early stage education which it is performed by attending the [High Skill Transition (Skill Olympic Competition Challenge)]

Mid-Level Engineer Education (Skill Acquisition training)The [Skill and Knowledge Education] is performed through eight types of skill qualification such as press, body, painting, injection, molding, assembly, maintenance by our dedicated trainers..Especially, to be able respond quickly to the complicated and more sophisticated facilities in recent years, the education of transporting control and robotics shall be enhanced to achieve further productivity improvement.Ｉn addit ion, we perform the [Ski l l Compet i t ion] and [Ski l l Qualification] as reviewing the results of their efforts which can lead to improve the motivation of challenge and further knowledge and skill.Furthermore, with our devotion to Monozukuri [Manufacturing] over the years , some of our employees have been e lected as [Contemporary Master Craft Worker] which this can lead them to the higher motivation.

Participated The National Skills Competition FY 2010(Automotive sheet-metal workers)

Scenery of creating control circuit of Maintenance Skill Acquisition Training,

Scenery of robot teaching at skill competition

Skill Qualification

Enter Company

New Employee Fundamental Skill Education

Skill Competition

Education Flow of New and Mid-Level Engineers

Basic Skill Training

Skill Acquisition Training

Advanced Skill Level 3 Training

Intermediate Skill Level 2 Training

Intermediate Skill Level 1 Training

High-Skill Transition

（Skill Olympic Competition Challenge）

Selected Personnel

36

■Social Aspects

All personnel management and line supervisors are making efforts to create customs through having employees cooperate in “making worksites healthy and energetic” and “enlivening communication” beyond achieving and strengthening management of each worksite.We are introducing activities to enliven informal groups, and we are building human resources and a network that surpasses the framework of company position, like-minded circles, and alumni association and stratification. Additionally, our efforts naturally focus on communication between managers and their subordinates is being achieved.

Looking to Expand Individual Employee Happiness Through Creating Harmonious Worksites

Employee Relations

Implementing Mutual Communication Through C Meetings

As one measure to enliven communication in the workplace, from FY2004, we introduced “C Meetings”. Different from normal meetings for discussion of such matters as operation progress, once a month for one hour, we have discussions and opinion exchanges in the workplace along such themes as human rights, safety, compliance, and social contribution. Through these C Meetings, we are progressing in creating a custom that allows all participants to share views on any subject that go beyond workplace barriers between management and subordinates as well as between colleagues.

Achieving Communication Activities Separate From Work

As a place for employees and their families to interact in local communities, we are holding a festival once a year for each plant. At the festival venue, employees hold attractions that al low departments to rival one another and also make booths as an opportunity to share and deepen good relations. In addition, by having employees root for their teams and participating athletes who are in that workplace, we are aiming to nurture unity in the workplace for all handball, volleyball, and triathalon sports clubs at sporting event venues.

Once a month C Meeting

Workplaces rivaling in the festival “Big Jump-Rope Competition” event

Supporters rooting for women’s volleyball

37

■Social Aspects

Promoting a Workplace for Showcasing Ability and Ease of Tasks With Emphasis Placed on Employee Diversity We at Toyota Auto Body continue with efforts to achieve deepened awareness of human rights, respect for human rights of the physically and mentally challenged, and child support as examples of our efforts.

Employee Relations

Deepening Human Rights AwarenessIn looking to realize “respect of individuals” , we are implementing human rights education for enl ightenment act iv i t ies and also for new employees and executives.In addition, our efforts to resolve human rights issues begin with antidiscrimination issues through participation in the “Aichi Human Rights Enlightenment Corporate Liaison Meeting” and also outside agency training and courses with the aim to educate personnel who instruct for company human rights enlightenment activities.

Efforts for Human Respect in the WorkplaceIn our Toyota Auto Body human rights education, we are working to research the sense of human rights for employees in taking up concrete events violating human rights in everyday l i fe in the company for such as sexual harassment, power harassment, and unpleasant words.In addition, we are making efforts to improve s ing le-employee dormi to r ies and the work environment to allow the physically and mentally challenged to participate independently in society and also promote mutual understanding between society and those challenged.

Employment status of the physically and mentally challenged FY ‘０６ ‘０7 ‘０8 ‘０9 ‘1０

Numbers employed 144 147 146 144 150

Employmentrate(%)

1.95 1.90 1.86 1.81 1.83

Achieving Child Raising SupportIn FY2010, Toyota Auto Body introduced a “Maternal Leave System” for female employees as a way to work during their maternity period. This system acts to protect motherhood by allowing women employees to take time off until their maternity leave for those who face challenges in working during their pregnancy. We are working to realize a work life balance that considers going beyond established law by making it possible to balance working methods and work times at each stage of pregnancy, childbirth, and child rearing.

Mutual Day Care Facility“Tacchi-chi House Fujimatsu”

Toyota Auto Body human rights education

“Support from Pregnancy through Childbirth and Child Rearing”

38

■Shifts in Economic Index （consolidated basis)

'09'06 '07 '08

1,498.41,651.21,571.5

1,432.7

（Billions of yen）

Volume of Sales

（FY）'10

1,462.6

Volume of sales

（FY）'09

10.2

17.2

'08

-1.0-0.5

'07

11.3

22.4

'06

13.2

20.8

（Billions of yen）

Current ProfitCurrent Net Earnings

'10

15.6

5.7

Profit （April 1, 2010 to March 31, 2011）

Unit sales639,000

Hiace24%

Land Cruiser18%

Prius19%

Voxy・Noah 18%

Alphard・Vellfire14%

Estima 4%Others 3%

Breakdown of unit sales

'09'06 '07 '08

667693742745

（Thousands of vehicles）

Unit sales

（FY）'10

639

Unit sales

'09'06 '07 '08

227.5

476.4

217.3

391.2

227.4

486.7

212.2

447.3

（Billions of yen）

Total assets

Net assets

（FY）'10

418.9

228.3

Total assets and net assets

16,79416,44716,06714,448 16,872

4,8746,3857,3535,704

4,574

'09'06 '07 '08 （FY）'10

（People）

Temporary employees(average）

Number of employees

Number of employees

'09'06 '07 '08

19.4

45.749.350.6

（Billions of yen）

（FY）'10

23.5

Capital investment

Net sales

Ordinary income

net income

Net income per share

Total assets

Net asset value

Return on assets (ROA)

Return on equity (ROE)

Capital investment

Number of employees (End of March 2011)

Unconsolidated

1,389.1 bil. yen

10.4 bil. yen

4.2 bil. yen

36.47 yen

394.7 bil. yen

213.1 bil. yen

1.00%

1.99%

14.2 bil. yen

11,694

Consolidated

1,462.6 bil. yen

15.6 bil. yen

5.7 bil. yen

49.88 yen

418.9 bil. yen

228.3 bil. yen

1.29%

2.58%

23.5 bil. yen

16,872

Unconsolidated and Consolidated Economic Index (FY2010)

'08 '10'06 '07 （FY）

-9.36

2334

98.86

34

118.97

(23)

49.88

Current net profit per shareCurrent dividends per share

（Yen）

'09

23

87.98

Current net profit per stock / Dividends

Please share your opinions and anything that you think is needed concerning this reportA survey can be found in our website at the address below(Also found in the top page of the CSR Report website)

Publishing

Head Office

Inquires

Publishing Date

Toyota Auto Body Co., Ltd.100, Kanayama Ichiriyama-cho, Kariya City, Aichi Prefecture 448-8666 TEL: +81-566ｰ36ｰ2121Corporate Planning DivisionTEL: +81-566ｰ36ｰ7510　FAX: +81-566ｰ36ｰ9113E-mail TY.KANKYOU@mail.toyota-body.co.jp

June 2011（Next publishing scheduled for summer 2012）

Participation in the “Team Minus 6%” National Movement for the Prevention of Global Warming

Toyota Auto Body is Participating in the “Team Minus 6%” national movement for the prevention of global warming.①Setting air conditioning temperature to 28℃, and ②We are making efforts to limit CO2 emissions and we are encouraging to wear light clothing during the summer.

Team minus 6%

Stop Global Warming!

https://www.toyota-body.co.jp/english/csr/contacts/enquete2011.html

http://www.toyota-body.co.jp/english/