LHIN Assessment tool for the CSP and PAG evaluation

projectDr Khal Salem

Niagara Health system

CSP/PAGAward and appraisal system

• Objectives: – A group award system to the working group on

the LHIN's PAGs for 2009– Provide PAGs with conceptual framework to

enhance achievement. i.e Goal setting

When

• The first award recognition is after the board review of the delivery models (gate review II)

• Second award in 3 years after implementation of the delivery model (Gate review III ).

• In other words 3 months and 3 years.

Scope and benefits • Benefits : – Fuels competition spirit– Enhance team work– Improve performance – Recognition for self motivated teams with high need for

achievement.– Forecast analysis

• Scope: Group and individual award system that is based on multiple rating factors and a radial assessment tool

• Ratters: LHIN BOARD and/or LHIN Staff

Deliverables

• Radial assessment tool• Favorability ruler• Impact forecast Vector• Final report • Basic team work strategy

Rewards

• Financial ????• Non financial – Plaques or Certificates. – subsidized management training courses could be

something to consider

The appraisal tool

LHIN radial assessment tool Steps of measurement1) Mark your % of agreement on

the positive or negative radius2) Calculate the total and divide by

63) Place your score on the

favorability ruler4) Determine your outcome 5) Determine strengths and

weaknesses. 6) Calculate the average impact

points. Total/ 100 7) Create a vector and place it on

the impact analysis pie

+10

+10

+30

+25

+5

+20

-20

-10-25

-30-10

-5

Favorability ruler

100% 75% 50% 25% 25% 50% 75% 100%

Favorable outcomeUnfavorable outcome

%+%+%+%+%-% 6 favorability %

Impact forecast

• Calculate the summation of the positive and negative impact points

• Divide the total by a hundred• Place a “Vector” on the impact forecast pie• Determine the anticipated impact

Goal/SDM impact forcast

• Impact– Low positive– Moderately positive– High positive– Questionable positive

• Unfavorable– Low negative– Moderately negative– High negative– Questionable negative

Weak positive impact 1

High positive impact 100

High negative impact -1 Weakly negative impact -100

Grey zone

Grey zone

Case demonstration:SDM of the cardiology team

Calculation:(##+##+##+##+##+##)/ 6 = # % favorability

Outcome:Stregnths:------------------------------------Weaknesses:---------------------------------Impact vector:#+#+#-#+#+#= ##/100 IPAnticipated Low positive impact

90%

85%

95%

10%

75 %

95%

100%

75%

50%

25%

25%

50%

75%

100%

4/5 IP

4/30 IP

4/25 IP 8/10

IP

4/5 IP

-10/20 IP

##/100Impact points

Case demonstration:SDM of the cardiology team

Calculation:(75+90+10+95+85+95)/ 6 = 75% favorability

Outcome: Highly FavorableStregnths:Feasible, Aligned with LHIN prioritiesWeaknesses:Not sustainable Impact vector:4+4+8-10+4+4= 18/100 IPAnticipated Low positive impact

90%

85%

95%

10%

75 %

95%

100%

75%

50%

25%

25%

50%

75%

100%

4/5 IP

4/30 IP

4/25 IP 8/10

IP

4/5 IP

-10/20 IP

18/100Impact points

Application of this appraisal system

• LHIN:– An objective way to

asses the group performance and design reward system

• PAG:– A conceptual template

to provide frame work of thinking and planning

– Material for publications and papers submission