Cruise Ship Operation

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    CRUISE SHIP

    A cruise ship or cruise liner is a passenger

    ship used for pleasure voyages, where the

    voyage itself and the ship's amenities are a

    part of the experience, as well as the differentdestinations along the way. Transportation is

    not the prime purpose, as cruise ships operate

    mostly on routes that return passengers to

    their originating port, so the ports of call are

    usually in a specified region of a continent.

    There are even "cruises to nowhere" or

    "nowhere voyages" where the ship makes 2–

    night round trips without any ports of call.

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    HISTORY

    The !irth of leisure cruising !egan with the

    formation of the #eninsular $ %riental &team

    avigation (ompany in )*22. The company

    started out as a shipping line with routes!etween +ngland and the !erian #eninsula,

    adopting the name #eninsular &team avigation

    (ompany. t won its first contract to deliver

    mail in )*-. n )*/, it !egan mail delivery

    to Alexandria, +gypt via 0i!raltar $ 1alta. The

    company was incorporated !y oyal (harter the

    same year, !ecoming the #eninsular and

    %riental &team avigation (ompany.

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    PRINZESSIN VICTORIA LUISE

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    PO LINER STRATHAIRD

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    TITANIC

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    HERODOTUS (A GREEK HISTORIAN) TRAVELED ABOARD JUST TOEXPERIENCE THE FAR FLUNG PORTS, DURING HIS SAILING HECOMPILED A LIST OF THE MOST INTERESTING MANMADE THINGS HESAW (THE SEVEN WONDERS OF THE ANCIENT WORLD)

      The #yramids3 0i4a, +gypt

      The 5anging gardens of 6a!ylon3 6aghdad,

    ra7

      The &tatue of 8eus at %lympia3 0reece  The Temple of 9iana of +phesus3 0reece

      The 1ausoleum3 5elicarnass us, Turkey

     

    The (olossus3 hodes  The #haraohs :ight 5ouse3 Alexandria, +gypt

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    CRUISE SHIPINDUSTRY

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    INDUSTRY PROFILE  (areers in cruise ships are among the most

    sought3after @o!s !y hospitality students. The

    industry provides decent pay and ena!les its

    employees to travel all over the world.

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    A BRIEF HISTORY OF THE CRUISELINE INDUSTRY

    &hips changed very little during

    the first half of this century.

    Although engine efficiency

    improved, passenger staterooms,

    pu!lic lounges, and deck space on a

    cruise ship !uilt in the )B/s were

    not much different than those onthe Titanic.

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      (ruise ships in this era serve as floating

    vacation liners.

     

    &hips have !een used in travelingthroughout the ages.

      n the early )//s, transatlantic voyages

    were introduced for travel and trade.

    9uring that time, ocean liners wereexpensive and only the wealthy can afford

    to travel first class. A vast ma@ority of the

    travelers who cannot afford first3class

    travel were assigned to the steerage

    class. &teerage refers to the lowest decks

    in a ship and only offer !asic amenities.

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      The decline of the popularity of water

    transport was !rought a!out !y the

    introduction of commercial airplanes.  5owever, the cruise industry

    flourished again with the introduction

    of leisure travel. (ruise shiprepositioned themselves !y offering

    leisure activities to their passengers.

      The industryCs popularity reached new

    heights with the introduction of mega

    ships in the )/s.

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    MARKET PERSPECTIVE  A cruise ship is a stress3free and hassle free

    vacation.

      t provides a new experience to vacationers

    as this differs from their usual vacation

    ha!its.

     

    (ruises offers different activities inside thesip, such as swimming, @ogging, shows and

    other recreational activities.

      (ruises facilitate sociali4ation and

    networking.  A cruise is ideal for special occasions, like

    honeymoons, anniversaries, and rekindling

    and renewing of relationships.

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      A cruise provides a !rief overview of

    historical and learning experiences from one

    port to another. n3house experts, such asport and shopping lecturers, provide

    passengers with information a!out the places

    included in the cruise itinerary.

      n the advent of highly sophisticatedtechnology, cruises offer a safe travel

    experience. &ea vessels ensure guest safety

    and security.

      The cruise package price is generally allinclusive. #assengers will know how much

    their vacation will cost.

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    CLASSIFICATION OF CRUISE SHIPSiz G!"## !$i#%!&

    T"''$P##'$! C*i%+

    ;ery small >nder )/,/// ot exceeding 2//

    &mall )/,///32/,/// 2//3B//

    1edium 2/,///3B/,/// B//3),2//

    :arge B/,///3-/,/// ),2//32,///

    1egaship 1ore than -/,/// 1ore than 2,///

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    CRUISE SHIP FACILITIES). &TAT+%%1 A(+

     

    f hotels have guestrooms, a cruise ship has a stateroom or aca!in. &hip staterooms are usually extremely compact !ut allspaces are well utili4ed to answer all the guests need.

    There are three types of ship stateroomsD

    A. %utside staterooms are meant for guests who may have apreference for an ocean view. &ince most of the spaces incruise ships are well utili4ed, this type of room does not giveoff a feeling of smallness due to its ocean view.

    6. nside staterooms are cheaper than outside staterooms sincethey do not have windows. To create a !igger space for theroom, several deign methods have !een employed !y cruise

    ships, like the use of colors, patterns, and mirrors.(. As with hotels, suites are the most expensive rooms on a

    ship. Today, suites in cruise ships may !e compara!le toland3!ased hotels. &ervices and facilities inside the room arehighly personali4ed to exceed guest expectations.

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    2. #;AT+ A(+

      #rivate spaces are reserved for the shipCs personnel. Theseinclude the crewCs ca!ins, cafeteria, gym and recreationalfacilities, the !ridge where the vessel is controlled, thegallery or kitchen, and machine areas.

     

    . #>6:( A(+&

    These are areas dedicated to passengersC usage. The pu!licareas in cruise ships are similar with those of land3!asedhotels. The following are the areas that comprise the pu!licarea section of cruise ships.

      eception Area

    &imilar to a hotel lo!!y, the reception area in cruise ships hasseveral offices. These offices have direct contact with guests.

      9ining oom

    This is where the guestsC meals are served. &imilar to the foodand !everage outlets typical in land3!ased hotels, the si4e ofthe dining area usually depends on the carrying capacity ofthe vessel.

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      &howroom

    This serves as the shipCs venue for entertainmentand !usiness functions, such as conventions,

    conferences, and meetings.  #ool Area

    %ne of the many recreation centers in cruise ships,this area also has food and !everage outlets andrelaxation areas for the passengers.

      0ym, &pa, and &ports

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      0ift shop

    The gift shop sells !oth souvenir items and sundries6igger vessels may even have dresses and @ewelries

    !y designer la!els.  (linic

    1aritime law re7uires any vessel that carries morethan )// passengers to have a physician on !oard,often assisted !y one or more nurses.

      nternet (enter

    This is similar to !usiness centers in land3!ased hotelsand is an important feature of cruise ships sincecommunication is hard to get !y at sea.

      (asino %perations(asino operations are usually legal on shipsF mostcruise vessels !oast of casinos where clients can playa wide selection of card games, slot machines, andothers.

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    PHILIPPINE SETTING  #hilippines ferry and passenger ferries are

    the life !lood for traveling in and among

    the #hilippine slands.=ith -,)/- islands

    to explore, it is almost impossi!le not toexperience a trip or two in one of the

    many forms that a ferry can take.

      =hether you need to travel short

    distances or extremely long distancesthere is a #hilippines ferry to suit you and

    your !udget.

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    WHY TRAVEL BY PHILIPPINES FERRY

      Traveling !y #hilippines ferries is an economical way for

    !udget conscious travelers to get around.   t is also a fantastic way to see areas of the country that

    would !e impossi!le to see !y air or land travel. ?ou have

    the chance to also mingle with the extremely friendly

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    WHERE DO PHILIPPINES FERRIES TRAVEL TO

     

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    FERRIES ON THE PHILIPPINES  &ome of the leading ferries in the #hilippines

    include the followingD

    ). (e!u

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    CEBU FERRIES

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    MONTENEGRO SHIPPING LINES

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    NEGROS NAVIGATION

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    SUPER FERRY

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    CAREER OPPORTUNITIES

     

    The cruise line industry offersvarious career paths in the tourism

    industry. (ruise ships have land3

    !ased and sea3!ased operations

    from which a person can choose

    hisHher career.

      The sea3!ased operations may !e

    divided into !ridge and hoteloperations.

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    -. BRIDGE  The captain has the final authority on the

    ship  The deputy captain is the second3in3

    command and is in charge in a!sence of

    the captain.  The chief engineer oversees all the

    mechanical e7uipment, such as the

    engines, electrical systems, lightning,

    plum!ing, waste management, on3!oardclimate control, and the maintenance or

    repair of the ship itself.

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      The chief medical officer, or

    doctor, tends to the health of

    the passengers and the crew.  The chief radio or

    communications officer oversees

    in3room satellite T;programming, ship3to3shore

    phone calls, nterner service,

    and all other ship!oardcommunication systems.

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    HOTEL  The hotel manager ensures that all hotel

    operations on the ship are properlyimplemented.

      As with the front desk personnel of a hotel,

    the purser is in charge in all phases of guest

    stay, like welcoming the guest, assisting theguest, transacting financial matters, and

    processing immigration and customs

    re7uirements.

      The shore excursion managerHconcierge

    orchestrates the operation and !ooking of

    port3!ased packages.

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      The cruise director provides the guests with on3

    !oard activities and entertainment.

      The executive chef manages the