CROWNWeb At First Glance Thursday
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CMS’ CROWNWeb Application CROWNWeb At First CROWNWeb At First Glance: Accessing and Understanding CROWNWeb CROWNWeb Featuring CROWNWeb Outreach, Communication, and Training (OCT) March 29 2012 4/4/2012 March 29, 2012
Transcript of CROWNWeb At First Glance Thursday
CMS’ CROWNWeb Application
CROWNWeb At First CROWNWeb At First
Glance:
Accessing and Understanding
CROWNWebCROWNWeb
FeaturingCROWNWeb Outreach,
Communication, and Training (OCT)March 29 2012
4/4/2012
March 29, 2012
Today’s HostsToday’s HostsO
Janis Grady, RHIT, CPHQContract Officer’s Technical Representative (COTR)
CROWNWeb Outreach, Communication, and Training (OCT) Contract
C f M di & M di id S iCenters for Medicare & Medicaid Services
Oniel Delva, BA, CTTCommunications and Training Manager
CROWNWeb Outreach, Communication, and Training (OCT) Contract
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2FMQAI – ESRD Network 7
Today’s PresentersToday’s PresentersO
Michelle Barry, BFATechnical Writer - CROWNWeb OCTTechnical Writer CROWNWeb OCT
Mike Seckman, CTTSenior Trainer - CROWNWeb OCT
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Phase III ExtendedPhase III ExtendedO
On March 22, 2012, CMS announced an extension of the Phase III Pilot through April 20, 2012.
All users with established QualityNet Identity Management System (QIMS) accounts may access the Phase III Pilot.
New users will assist CMS with testing:o Enhanced security requirements
o CROWNWeb login process
D b i io Data submission
o User experience4/4/2012
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Phase III InvolvementPhase III InvolvementO
New Phase III users and facility data:o The last data conversion occurred in December 2011.
o Do NOT contact the QualityNet Help Desk about missing data. Instead:
E t d t t ti ith t ll ti th d Enter data starting with current collection month, and continue to submit paper forms to your ESRD Network.
CROWNWeb will include updated facility data during N ti l R lNational Release.
CMS will provide Phase III and/or National R l d t il t th d f th f k Release details at the end of the four-week period.
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CRMIS
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QIO DDST QIO MART
CROWNWebCROWNWeb
ESRD QIP
CRMIS
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QIO DDST QIO MART
CROWNWebCROWNWeb
ESRD QIP
Establishing an AccountEstablishing an AccountMB
Facilities must:1 Determine who needs CROWNWeb access1. Determine who needs CROWNWeb access.
2. Determine who needs to serve in QIMS as:
Security Official (SO)
End User Manager (EUM)
Regular End User
C l t t i t ti b i i ith th 3. Complete account registration beginning with the initial SO. (Important to follow order.)
All users must complete the QIMS account All users must complete the QIMS account registration process to access CROWNWeb.
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All Applicants MustAll Applicants MustMB
Complete the QIMS Part A form.
Indicate their desired CROWNWeb role(s) and scope on the CROWNWeb Part B form.
Complete CMS’ mandatory Security Awareness Training (SAT) within the last 12 months.
All are accessible via the ESRD tab on www.QualityNet.org.
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All Applicants MustAll Applicants MustMB
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QIMS Registration OrderQIMS Registration OrderMB
Each applicant must submit their ppforms as follows according to their role…
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Notarized Part A, Part B and signed SAT certificate
Initial SOsQualityNet Help Desk
Notarized Part A, Part B and signed SAT certificate
Initial SOsQualityNet Help Desk
Part A, Part B and signed SAT certificate
Original Part A
Initial EUMs
Original Part A
Initial SO
Notarized Part A, Part B and signed SAT certificate
Initial SOsQualityNet Help Desk
Part A, Part B and signed SAT certificate
Original Part A
Initial EUMs
Part A & Part B
Original Part A
Initial SO
Regular End UsersPart A, Part B, signed
SAT certificateOriginal Part A
Initial SOInitial EUMg Initial SOInitial EUM
Notarized Part A, Part B and signed SAT certificate
Initial SOsQualityNet Help Desk
Part A, Part B and signed SAT certificate
Original Part A
Initial EUMs
Part A & Part B
Original Part A
Initial SO
Part A, Part B, signed SAT certificate
Original Part A
Initial SOInitial EUMRegular End Users
Part A & Part B
Initial SOInitial EUMg
Additional SOs & EUMsPart A, Part B, signed
SAT certificateOriginal Part A
Initial SOInitial EUM
QIMS Registration OrderQIMS Registration OrderMB
It is imperative that applicants remember:
A li t MUST l t th i d t Applicants MUST complete the required steps and ensure that the required account paperwork is mailed to the QualityNet Help Desk is mailed to the QualityNet Help Desk immediately after submitting the request in the QIMS system.
Regular End Users CANNOT submit account requests to the QualityNet Help Desk.
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Working with the Help DeskWorking with the Help DeskMB
The QualityNet Help Desk is working directly with some applicants to activate their accountwith some applicants to activate their account.
The QualityNet Help Desk is reviewing all expired account requestsexpired account requests.
Contact the QualityNet Help Desk if: h b d di o You have been contacted regarding your account request.
o You have account-specific questions.
o You have QIMS and/or CROWNWeb system questionso You have QIMS and/or CROWNWeb system questions.
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Expired Request ReasonsExpired Request ReasonsMB
QualityNet Help Desk is receiving Regular End Users account requests.o Regular End Users must wait until their facility’s SO and EUM
have an account before registering in QIMS.
QualityNet Help Desk is not receiving paperwork QualityNet Help Desk is not receiving paperwork within 30 days of account request in QIMS.o The required paperwork must be mailed to the QualityNet Help
Desk the same day the request is entered in the QIMS system.
Invalid email addresses.o Applicants must ensure that the correct email address is entered
into QIMS when registering for an account.4/4/2012
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QIMS LinksQIMS LinksMB
Users can access their account in QIMS (once the account is activated) using the following links: ) g g
SO log in link to activate account requests –https://idm.qualitynet.org/idmadminhttps://idm.qualitynet.org/idmadmin
EUM log in link to approve account requests –https://idm.qualitynet.org/idm/userhttps://idm.qualitynet.org/idm/user
All users log in link to manage their own account profile – https://idm qualitynet org/idm/userprofile – https://idm.qualitynet.org/idm/user
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Need Further Assistance?Need Further Assistance?MB
The QualityNet Help Desk:
Ph 1 866 288 8912 Phone: 1-866-288-8912
Email: [email protected]
Hours: 7 a m to 7 p m CST Monday FridayHours: 7 a.m. to 7 p.m. CST, Monday-Friday
QIMS Training Videos and QIMS Online Help on www.ProjectCROWNWeb.org.
CRAFT Email: [email protected]
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MS
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QIMS Account IDsQIMS Account IDsMS
After successfully completing the QIMS account registration process: g po SOs – Will receive 2 account IDs; 2 temporary passwords
o EUMs – Will receive 1 account ID; 1 temporary password
o End Users – Will receive 1 account ID; 1 temporary password
Use QIMS link in temporary password email to update account profile (see image below).
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Update Account DetailsUpdate Account DetailsMS
Before accessing CROWNWeb, CROWNWeb, users must update their account
fil d profile and answer at least 6 Challenge Challenge Response Security Questions.
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Logging In with TFA CodeLogging In with TFA CodeMS
Users must use the CROWNWeb log in link on the ESRD tab on www.QualityNet.org.the ESRD tab on www.QualityNet.org.
Users must enter their account ID, password, and system-generated Two-Factor and system generated Two Factor Authentication (TFA) code.
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Role(s) and Scope AssignedRole(s) and Scope AssignedMS
Users will view all of the CROWNWeb tabs and access their respective facilities if their role(s) access their respective facilities if their role(s) and scope were assigned correctly.
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Role(s) and Scope Not AssignedRole(s) and Scope Not AssignedMS
User’s role(s) and scope are not set if only the Home and Admin tabs display.Home and Admin tabs display.
U t t t th i CROWNW b F ilit Users must contact their CROWNWeb Facility Administrator, which should also be the SO.
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Tour of CROWNWeb InterfaceTour of CROWNWeb InterfaceMS
Let’s see it LIVE
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FinalFinal CommentsCommentsC
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QuestionsQuestionsO
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Our Next SessionOur Next SessionO
CMS Community WebEx:TBDTBD
Date: April 26, 2012p ,
Time: 2pm - 3pm ET
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Thanks!Thanks!O
For Further Information…
Email: [email protected] Help Desk: 1-866-288-8912 Website: http://www projectcrownweb orgWebsite: http://www.projectcrownweb.org
This material was prepared by FMQAI, the CROWNWeb Outreach, Communication, and Training contractor, under contract with the Centers for Medicare & Medicaid Services (CMS) an agency of the U S Department of Health and Human Services The contents(CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. OCT contract # HHSM-500-2011-00157G. Publication Number: FL-10SOW-2012OTCT22-3-12815
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