Cross Cultural Leadership Lecture Ocean University of China Qingdao, China February 28, 2005.
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Transcript of Cross Cultural Leadership Lecture Ocean University of China Qingdao, China February 28, 2005.
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Cross Cultural Leadership Lecture
Ocean University of China
Qingdao, China
February 28, 2005
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What I will cover:
• Personal Introduction• About the International University of Monaco• Aspects of Management and Leadership
– Basic concepts of culture
– Cross Cultural Management
– Aspects of cross cultural leadership
• Finish
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Who Am I? …….William S. Lightfoot, Ph. D.
My Background• 20 Years business experience:
– 12 in Large Companies
– 2 Family Business
– 4 Consulting
– 2 Start up operations
• Bachelors in Electrical Engineering
• MBA
• Ph. D. Organization and Management
Today• Associate Dean, MBA Program
• International University of Monaco (France/Italy)
• Teach: Strategy, Product Management, MIS, Operations
• Father/Husband
2 daughters (10 and 12)
• Have taught: US, Canada, Greece, Monaco
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About the International University
ofMonaco
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Where is Monaco
Where the Alps meet the Mediterranean Sea…and France meets Italy.
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What Monaco is known for…
• The Princes’ Family…• Luxury• Wealth• Prestige• Sports
– ASM Monaco #2 Club Team in Europe (Football)– Monte Carlo Grand Prix (Formula 1)
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What it means to be in Monaco:
Location Access to ‘industry’ leaders Multiculturalism/Diversity* Entrepreneurial Spirit* IUM is Ranked #1 in the Economist Rankings
Multicultural Student Body
Monaco
EUROPE/Mediterranean
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About IUM
• Small, private, prestigious University– A Top 100 MBA (The Economist)
• #1 in Student Diversity
• Follow the AMERICAN curriculum• Expertise in:
– Luxury Brand Management– Finance/Wealth Management– Entrepreneurship
• Sponsor of the NeXT Generation Entrepreneurs Forum
‘An American MBA Program with the #1 ranking in student diversity!’
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Basic concepts of culture:3 domains of cultural knowledge
• General cultural knowledge– Freely available knowledge about cultures
• Specific cultural knowledge– Peculiar to a given source of common knowledge – relevant to
firm’s operations
• Cross-cultural knowledge– Applied in cross-cultural interactions and continually updated with
experience.
Cross Cultural Knowledge
Specific Knowledge
General Knowledge
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Culture
• Members of a culture system share:– Set of ideas– Values
• Transmitted by symbols• Produced by past actions of a group and its
members• Culture is learned;• Culture shapes behavior; • Culture influences ones perception of the world;
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How culture is perceived:
• Culture as an aspect of:– National or ethnic grouping– Special qualities of an organization– Mental attributes
Past studies have attempted to group cultures by nationality.
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Risk Avoidance vs. Respect for Hierarchy
Where do the Chinese people fit?
China
China
China
High Respect for Hierarchy
Willing to take Chances
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Differences can lead to a fixation with culture shock.
Core Problems•Much focus on differences.
•Can lead to fear/discomfort.
•Can lead to retreat home.
Core SolutionsDevelopment of cross cultural
skills possibly through training and positive experiences
Creating the need for ‘Cross-cultural
managers.’
Thematic model of core problems and core solutions in the Cross-cultural management literature. – page 30; Holden.
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Cross Cultural Management:
• Responsible for managing the interaction between people from different cultural groups
• Responsible for enabling learning– By joining the Ocean/Northumbria program, yo
u are taking responsibility for your own learning…a VERY important first step towards success.
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Task of cross-cultural management:
• Redistribution of common knowledge;
• Connecting centers of common knowledge through the creation of a common serviceable language. (p. 228)
Cross Cultural Manager is a facilitator of CC Interactions
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The cross-cultural manager is also…
• A communicator;• A global knowledge worker;
AND:• They guide Multicultural teams; • They run the global organization.
Cross-cultural managers are concerned with business ethics,and social responsibility.
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Backgrounds of Successful Cross Cultural Managers:
• Good, general education (business & liberal arts/humanities)
• Useful international experience
• Widened, deepened mind
• Work, education, or long-term residence in another country
• Know-how to apply intelligence and tact
• Knowledge of a modern foreign language
• Computer literacy
CC Managers focus on short term achievements…and leaders?
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Leaders have …
• A presence and a passion– Often an expertise
• Emanate positive energy…– Attractive to others (‘followers’)
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Leaders also…
• Can ‘see’ a future others cannot– Not always clear– Sets the direction
• And an achievement orientation– Great leaders want to be part of achieving great
things…
Leaders are visionaries…strategists.
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Cross Cultural Leaders…
• Have all of this…Passion, Presence, Vision, Achievement orientation…PLUS
• Open minded• Curious• Courageous
They have a strong desire to work with people from other cultures….
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Where are you on the path?
Leadership(Strategic)
Management(Tactical)
Work Experience
Masters Degree
Bachelors Degree
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Who are GREAT leaders?
• Ghandi?
• Martin Luther King?
• Mother Theresa?
• Jack Welch?
• Philip Green?
• Queen Elizabeth I
• Hitler?
• Bishop Tutu?
• Mao?
Who do you consider a great leader? Why?
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William Butler Yeats
‘Education is not filling a bucket but lighting a fire.’
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Thank you!