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Transcript of CRM Software
Procurement Management Software
SunSmart Global
707, Regal Towers, Sheikh Zayed Road, Business Bay,
Dubai, United Arab Emirates.
Email: [email protected]: +9714 391 8558
nTireCRM:
nTireOffice is a most Innovative and Intelligent State-of-the-workmanship Software Application System with expansive segments and limits, made by SunSmart Global Ltd going for Mid to Large attempts spread across over Industry verticals. nTireOffice is a sweeping information system that addresses everything the needs of an endeavor with the technique view o f a relationship, to meet the legitimate targets and facilitate each one of the attempt's components. nTireOffice is a totally versatile, healthy and 100% Web based programming covering Lead Management, Campaign Management, Targets and Incentives, Channel Management, EDMS, KYC, 360 degree CRM course of action that automates both inside and outside methods of your association. nTireOffice can beinterfaced with any of your other legacy structures successfully. nTireOffice is made with Web Architecture that ensures getting to of the thing from wherever on the planet over any devices including propelled cell telephones, ipads, tablets, compact PCs and PCs and over any standard web programs.
Meet Your Business Needs:
nTireOffice includes intensive course of action of modules and components that immediately meets more than 80% of your requirements direct.
Improved Productivity:
Our item helps chop with cutting down lead times and trade costs. Clear data organization, supportive Business Decision reports and automated alerts and overhauls using both Mobile and email stages getting rid of routine work. nTireOffice brings the best Industry practices took after over the world and unmistakable business dares to ensure end of calendars and with the creative and canny arrangement ensures diverse times improvement of the business.
Better & faster decisions:
Accurate,up to date and speedily open information is the best approach to better decision settling on with our SmartRep Business Decision Supporting system an inventive multi-data, multi-view Business Intelligent Report gives crisp information on any parameter in a tick.
Enterprise Ready:
Our things are proposed for tremendous attempts and unite strong security including blend of confirmation frameworks and fine grained access control.
Quickest implementation:
With nTireOffice you can go live within 6 - 8 weeks including customizations, which is the Best in Industry. Shorter errand compasses mean better danger of undertaking accomplishment.
Supported Business Verticals:
Banking
Financial Services
Insurance – General & Life
Securities – Equities, Mutual Funds, Bonds, Futures & Options, Derivatives, Commodities
Retail
BPO
Manufacturing
Government Agencies
Health Care
Travel
Why SunSmart?
SunSmart Global Ltd helps associations in realizing so as to accomplish their basic business goals the
most extreme business esteem through their innovation speculations. SunSmart Global Ltd joined in
2005 with a devoted Research & Development Center going for improvement of value programming for
enhanced Industries. The Company is advanced by technocrats who accompany an abundance of ability
in both innovation and space with demonstrated track records. The administration of SunSmart Global
Ltd has confidence in duty, association and straightforwardness, which bring about an environment of
more noteworthy efficiency.
SunSmart Global Ltd's. Goal is to convey savy programming arrangements that are intense, versatile,
completely highlighted, yet simple to introduce, learn and utilize. At SunSmart Global Ltd we
comprehend the criticality of Business of our clients and we apply our IT ability to assist them with
optimizing their business.
With the comprehension of space, solace with the most recent innovation & instruments, and
persistently enhanced procedures, we recoil each execution cycle, and empower quickened conveyance
of world-class arrangements.
SunSmart conveys worth to our clients by offering interesting and inventive programming arrangements
that totally enhances the authoritative effectiveness and responsiveness in this manner guarantees most
astounding Return on Investment.
Operational CRM:
Lead Management – Sales & Marketing function:
nTireCRM - the Achiever helps you in managing your prompt arrangements operations and Agency Sales
Management (B2B and B2C}. In perspective of the size and Business Volume of your Channel Partner,
nTireCRM can be gotten to through Internet or close-by rendition. nTireCRM can be reliably
consolidated with your Core Application for "forward and in reverse" data sharing. Bargains Activities of
Channel Partners can be taken after with NTireCRM and Channel Partners can track their business,
reward etc.
nTireCRM - Where Business Becomes a Passion, certifications extended arrangements sufficiency,
decreased arrangements cycles and improved arrangements responsiveness, in this way quickly
underpins your benefit and reduces operational cost. nTireCRM helps manages peopling contribute
more vitality with customers, grow the amount of calls, construct the impact of offers visits and be more
beneficial.
nTireCRM has significantly discernible Product Management module with which you can make any
number things. Workplaces are available for making and regulating Bundled Products, Campaigns, Road
Shows, Campaign Locations, and Multi-Product Campaigns as per your need. Fights and Road shows can
be coordinated for a singular branch or set of branches or area or zone as per Access Control List.
Targets and Incentives can be set for individuals furthermore bunch. Target Vs Actual examination helps
in staying educated in regards to arrangements power in the affiliation. Spurring power Management
System helps in outlining Incentive Policies of the association (sponsorships bundle or different leveled
payouts). Rousing power Reports available for setting up the same.
nTireCRM interfaces intensely Call Center, Sales Team, Direct Selling Agents (DSA) External Agencies
who offer your things in a complete cycle to ensure customer neighborly and speediest bargains.
nTireCRM sponsorships taking after of offers activities of Contract Sales Force as well.
nTireCRM has assembled in Training & Learning Management System with Online Assessment modules
for viable preparing of every one of your representatives I accomplices. Criticism Management
guarantees assessment of mentors I students for better reshaping of preparing arrangements.
Training Management:
nTireCRM has gathered in Training and Learning Management System with Online Assessment modules
for feasible planning of each one of your delegates I associates. Feedback Management ensures
evaluation of guides I understudies for better reshaping of get ready plans.
Priority customers:
Customers of High aggregate resources I Priority (like corporate customer et cetera.) can be associated
with Relationship Managers and nTireCRM will normally timetable meeting with those customer for
every x days (which is configurable) and freely track cross-offer open entryways with those customers.
Application Processing I Document Tracking I Business Process Management - nTireCRM has electronic
application planning engine (EDMS) with which all the branches can check and exchange the application
outlines for distinctive aftereffects of the association and in perspective of the branch and thing, system
will circulate these propelled structures to the different CPU for electronically taking care of. Work
procedure can be intended for taking care of these exchanged files.
Wander wide Deployment - Existing Customers can be mined (e.g. customer aggregate resources,, trade
volume, thing contrive) for recognizing cross-offer open entryways. Further nTireCRM will actually make
leads in light of the profile of leads against the thing sheets.
Logistics Management - Complete Procurement, Inventory, and Warehouse Management and
Distribution Management system helps in right from securing of the stock I arrangements constrained
time materials and track their stock across over ranges.
Campaign Management:
nTireCRM Supports versatile and exceedingly convincing Campaign Management module that helps you
with running exertion of multi-stations like Tele-Calling, SMS, Email, Social Media, Media Publications
(Print, Radio, Video Publication, Banners, Mobile Banners et cetera.) and track the reasonability of these
fights through Analytical reports. Specific offers can be taken off and their thriving is checked
intentionally. Efficiency of each fight is measured unequivocally that gives tremendous comprehension
into vital changes. The Analytical report gives data that helps you in target setting for the coming
quarters.
Broad Functions of Lead Management:
Lead Management & Tracking with Lead Workflow (Centralized Lead Repository- Retail &
Corporate Leads)
Integrates all lead channels like - Web Leads, Call Center Leads, Walk-in Leads, Social Media
Leads, Cross-Sell Leads, Auto Leads etc.)
Auto Lead Generation based on Client Profile & Product Schemes
Color Codification of Leads
Lead Source, Lead Segment, Lead Stage, Lead Criticality, Lead Nature and Lead Status + Sub
Status
Reassign / Return Leads,Transfer Leads, Merge Leads, Sharing of Leads
Escalated Leads / Aged Leads
Interaction History Complete view including tele-call audio
KRA / KPI and tracking them on weekly, fort-niglntly, monthly, quarterly,half-yearly and yearly
Rating of individual users
Dash Board for- Funnel, Target Vs Actual, Missed Calls, Future Calls, Activities etc
IVR Integration
Contact & Activity Management
Quotation Management
Sales Forecasting & Funnel
Pre-sales Management
Workflow Foundation ensures configurable flow right from Call Center to Sales Team to DSAs
Channel Partner Management
Campaigns, Road Shows, Campaign Scripts
Bundled Products, Multi Product Campaign
Performance Monitors
Sales Force Automation
Out Bound Call Centre
Support to National Do Not Call Repository (NDNC)
Business Process Management with Electronic Document Management System for Processing of
Client Documents electronically from the devices of Sales team
Third Party Product Selling (TP Sales)
Targets, Incentives & Commissions
Display of complete portfolio of existing customers in Lead Screens / Merging of Duplicate
Customers
Integrated Email / SMS module for sending any data (like brochures, quotes etc.) on click
Tracking of status of Lead till Account Creation
Chat Help to customers {Inbound Web Centre)
Dynamic Survey Management - track customer feedback
Enterprise Marketing Automation- Competitor Management & Industry Trend Analyser
Import Functionality based on .csv / Excel
Middle Ware for interfacing with Core Systems
Notification Engine- SMS / Email / Escalation alerts