CRM Software

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Procurement Management Software SunSmart Global 707, Regal Towers, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates. Email: [email protected] Mobile: +9714 391 8558 nTireCRM: nTireOffice is a most Innovative and Intelligent State-of-the- workmanship Software Application System with expansive segments and limits, made by SunSmart Global Ltd going for Mid to Large attempts spread across over Industry verticals. nTireOffice is a sweeping information system that addresses everything the needs of an endeavor with the technique view o f a relationship, to meet the legitimate targets and facilitate each one of the attempt's components. nTireOffice is a totally versatile, healthy and 100% Web based programming covering Lead Management, Campaign Management, Targets and Incentives, Channel Management, EDMS, KYC, 360 degree CRM course of action that automates both inside and outside methods of your association. nTireOffice can beinterfaced with any of your other legacy structures successfully. nTireOffice is made with Web Architecture that ensures getting to of the thing from wherever on the planet over any devices including propelled cell telephones, ipads, tablets, compact PCs and PCs and over any standard web programs. Meet Your Business Needs: nTireOffice includes intensive course of action of modules and components that immediately meets more than 80% of your requirements direct. Improved Productivity: Our item helps chop with cutting down lead times and trade costs. Clear data organization, supportive Business Decision reports and automated alerts and overhauls using both Mobile and email stages getting rid of routine work. nTireOffice brings the best Industry

description

nTireCRM - the Achiever helps you in managing your prompt arrangements operations and Agency Sales Management (B2B and B2C}. In perspective of the size and Business Volume of your Channel Partner, nTireCRM can be gotten to through Internet or close-by rendition. For more details, visit our website @ http://www.sunsmartglobal.com

Transcript of CRM Software

Page 1: CRM Software

Procurement Management Software

SunSmart Global

707, Regal Towers, Sheikh Zayed Road, Business Bay, 

Dubai, United Arab Emirates.

Email: [email protected]: +9714 391 8558

nTireCRM:

nTireOffice is a most Innovative and Intelligent State-of-the-workmanship Software Application System with expansive segments and limits, made by SunSmart Global Ltd going for Mid to Large attempts spread across over Industry verticals. nTireOffice is a sweeping information system that addresses everything the needs of an endeavor with the technique view o f a relationship, to meet the legitimate targets and facilitate each one of the attempt's components. nTireOffice is a totally versatile, healthy and 100% Web based programming covering Lead Management, Campaign Management, Targets and Incentives, Channel Management, EDMS, KYC, 360 degree CRM course of action that automates both inside and outside methods of your association. nTireOffice can beinterfaced with any of your other legacy structures successfully. nTireOffice is made with Web Architecture that ensures getting to of the thing from wherever on the planet over any devices including propelled cell telephones, ipads, tablets, compact PCs and PCs and over any standard web programs.

Meet Your Business Needs:

nTireOffice includes intensive course of action of modules and components that immediately meets more than 80% of your requirements direct.

Improved Productivity:

Our item helps chop with cutting down lead times and trade costs. Clear data organization, supportive Business Decision reports and automated alerts and overhauls using both Mobile and email stages getting rid of routine work. nTireOffice brings the best Industry practices took after over the world and unmistakable business dares to ensure end of calendars and with the creative and canny arrangement ensures diverse times improvement of the business.

Better & faster decisions:

Accurate,up to date and speedily open information is the best approach to better decision settling on with our SmartRep Business Decision Supporting system an inventive multi-data, multi-view Business Intelligent Report gives crisp information on any parameter in a tick.

Enterprise Ready:

Our things are proposed for tremendous attempts and unite strong security including blend of confirmation frameworks and fine grained access control.

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Quickest implementation:

With nTireOffice you can go live within 6 - 8 weeks including customizations, which is the Best in Industry. Shorter errand compasses mean better danger of undertaking accomplishment.

Supported Business Verticals:

Banking

Financial Services

Insurance – General & Life

Securities – Equities, Mutual Funds, Bonds, Futures & Options, Derivatives, Commodities

Retail

BPO

Manufacturing

Government Agencies

Health Care

Travel

Why SunSmart?

SunSmart Global Ltd helps associations in realizing so as to accomplish their basic business goals the

most extreme business esteem through their innovation speculations. SunSmart Global Ltd joined in

2005 with a devoted Research & Development Center going for improvement of value programming for

enhanced Industries. The Company is advanced by technocrats who accompany an abundance of ability

in both innovation and space with demonstrated track records. The administration of SunSmart Global

Ltd has confidence in duty, association and straightforwardness, which bring about an environment of

more noteworthy efficiency.

SunSmart Global Ltd's. Goal is to convey savy programming arrangements that are intense, versatile,

completely highlighted, yet simple to introduce, learn and utilize. At SunSmart Global Ltd we

comprehend the criticality of Business of our clients and we apply our IT ability to assist them with

optimizing their business.

With the comprehension of space, solace with the most recent innovation & instruments, and

persistently enhanced procedures, we recoil each execution cycle, and empower quickened conveyance

of world-class arrangements.

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SunSmart conveys worth to our clients by offering interesting and inventive programming arrangements

that totally enhances the authoritative effectiveness and responsiveness in this manner guarantees most

astounding Return on Investment.

Operational CRM:

Lead Management – Sales & Marketing function:

nTireCRM - the Achiever helps you in managing your prompt arrangements operations and Agency Sales

Management (B2B and B2C}. In perspective of the size and Business Volume of your Channel Partner,

nTireCRM can be gotten to through Internet or close-by rendition. nTireCRM can be reliably

consolidated with your Core Application for "forward and in reverse" data sharing. Bargains Activities of

Channel Partners can be taken after with NTireCRM and Channel Partners can track their business,

reward etc.

nTireCRM - Where Business Becomes a Passion, certifications extended arrangements sufficiency,

decreased arrangements cycles and improved arrangements responsiveness, in this way quickly

underpins your benefit and reduces operational cost. nTireCRM helps manages peopling contribute

more vitality with customers, grow the amount of calls, construct the impact of offers visits and be more

beneficial.

nTireCRM has significantly discernible Product Management module with which you can make any

number things. Workplaces are available for making and regulating Bundled Products, Campaigns, Road

Shows, Campaign Locations, and Multi-Product Campaigns as per your need. Fights and Road shows can

be coordinated for a singular branch or set of branches or area or zone as per Access Control List.

Targets and Incentives can be set for individuals furthermore bunch. Target Vs Actual examination helps

in staying educated in regards to arrangements power in the affiliation. Spurring power Management

System helps in outlining Incentive Policies of the association (sponsorships bundle or different leveled

payouts). Rousing power Reports available for setting up the same.

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nTireCRM interfaces intensely Call Center, Sales Team, Direct Selling Agents (DSA) External Agencies

who offer your things in a complete cycle to ensure customer neighborly and speediest bargains.

nTireCRM sponsorships taking after of offers activities of Contract Sales Force as well.

nTireCRM has assembled in Training & Learning Management System with Online Assessment modules

for viable preparing of every one of your representatives I accomplices. Criticism Management

guarantees assessment of mentors I students for better reshaping of preparing arrangements.

Training Management:

nTireCRM has gathered in Training and Learning Management System with Online Assessment modules

for feasible planning of each one of your delegates I associates. Feedback Management ensures

evaluation of guides I understudies for better reshaping of get ready plans.

Priority customers:

Customers of High aggregate resources I Priority (like corporate customer et cetera.) can be associated

with Relationship Managers and nTireCRM will normally timetable meeting with those customer for

every x days (which is configurable) and freely track cross-offer open entryways with those customers.

Application Processing I Document Tracking I Business Process Management - nTireCRM has electronic

application planning engine (EDMS) with which all the branches can check and exchange the application

outlines for distinctive aftereffects of the association and in perspective of the branch and thing, system

will circulate these propelled structures to the different CPU for electronically taking care of. Work

procedure can be intended for taking care of these exchanged files.

Wander wide Deployment - Existing Customers can be mined (e.g. customer aggregate resources,, trade

volume, thing contrive) for recognizing cross-offer open entryways. Further nTireCRM will actually make

leads in light of the profile of leads against the thing sheets.

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Logistics Management - Complete Procurement, Inventory, and Warehouse Management and

Distribution Management system helps in right from securing of the stock I arrangements constrained

time materials and track their stock across over ranges.

Campaign Management:

nTireCRM Supports versatile and exceedingly convincing Campaign Management module that helps you

with running exertion of multi-stations like Tele-Calling, SMS, Email, Social Media, Media Publications

(Print, Radio, Video Publication, Banners, Mobile Banners et cetera.) and track the reasonability of these

fights through Analytical reports. Specific offers can be taken off and their thriving is checked

intentionally. Efficiency of each fight is measured unequivocally that gives tremendous comprehension

into vital changes. The Analytical report gives data that helps you in target setting for the coming

quarters.

Broad Functions of Lead Management:

Lead Management & Tracking with Lead Workflow (Centralized Lead Repository- Retail &

Corporate Leads)

Integrates all lead channels like - Web Leads, Call Center Leads, Walk-in Leads, Social Media

Leads, Cross-Sell Leads, Auto Leads etc.)

Auto Lead Generation based on Client Profile & Product Schemes

Color Codification of Leads

Lead Source, Lead Segment, Lead Stage, Lead Criticality, Lead Nature and Lead Status + Sub

Status

Reassign / Return Leads,Transfer Leads, Merge Leads, Sharing of Leads

Escalated Leads / Aged Leads

Interaction History Complete view including tele-call audio

KRA / KPI and tracking them on weekly, fort-niglntly, monthly, quarterly,half-yearly and yearly

Rating of individual users

Dash Board for- Funnel, Target Vs Actual, Missed Calls, Future Calls, Activities etc

IVR Integration

Contact & Activity Management

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Quotation Management

Sales Forecasting & Funnel

Pre-sales Management

Workflow Foundation ensures configurable flow right from Call Center to Sales Team to DSAs

Channel Partner Management

Campaigns, Road Shows, Campaign Scripts

Bundled Products, Multi Product Campaign

Performance Monitors

Sales Force Automation

Out Bound Call Centre

Support to National Do Not Call Repository (NDNC)

Business Process Management with Electronic Document Management System for Processing of

Client Documents electronically from the devices of Sales team

Third Party Product Selling (TP Sales)

Targets, Incentives & Commissions

Display of complete portfolio of existing customers in Lead Screens / Merging of Duplicate

Customers

Integrated Email / SMS module for sending any data (like brochures, quotes etc.) on click

Tracking of status of Lead till Account Creation

Chat Help to customers {Inbound Web Centre)

Dynamic Survey Management - track customer feedback

Enterprise Marketing Automation- Competitor Management & Industry Trend Analyser

Import Functionality based on .csv / Excel

Middle Ware for interfacing with Core Systems

Notification Engine- SMS / Email / Escalation alerts