Some interesting facts about CRM

Just take a minute to see...

16 % of businesses have social CRM 21% of businesses are planning for it 17% of businesses are unaware of it 46% have no plan for social CRM

A research shows that social CRM boosts sales productivity by 11.8%

Gartner has the most aggressive forecast of CRM SaaS adoption, projecting 50% of all the CRM application will be web based by 2016.

Marketing automation will lead CRM

application segment growth with a 10.7% compound annual growth (CAGR) through 2016, reaching a total market value of $4.6B

Customer defined process Dynamic channel Easy interaction

personal experience (98%) company’s reputation or brand (92%) recommendations from friends and family

(88%)

Target your customer &Enhance your business

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