Cri$cal  Considera$ons  for  Moving  your  Core  Business  Applica$ons  to  the  Cloud  

Vijay Rangarajan Solutions Architect – Amazon Web Services

Leo Valaris Director, CloudSuite Solutions - Infor

Building  a  Cloud  Strategy  

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Value to Business

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Phase 1 Phase 2

Enterprise  Migra-on  Path  

Cloud  Migra-on  Is  A  Phase-­‐Driven  Strategy  

Cri$cal  Considera$ons  for  Moving  your  Core  Business  Applica$ons  to  the  Cloud  

Presented by Leo Valaris Director of CloudSuite Solutions APAC/J/ME

leo.Valaris@infor.com

Triple Digit Growth in SaaS bookings

3,108 New customers

35m+ Cloud subscribers

73,000 Customers around the world

3rd Largest Private tech. company

12,923 Employees

Beautiful business applications with last mile functionality for select industries and delivered as a cloud service.

Deep industry features as part of roadmap

Pre-configured industry templates – IA

Key customer partnerships to add last mile functionality

Deep industry integrations

Rich data publishing via BODs

Industry Analytics

Industry workflows & monitors

Externalized localizations

Rich public APIs Robust reporting via APIs, Business Vault

Mongoose / Landmark based PaaS that allows deployment of loosely coupled

customer/partner applications

High degree of configurability of applications

Extensibility features (custom fields & objects, user exits for validations etc.)

Adoption of SOHO controls Full adoption of context architecture

Contextual help, learning, support

Responsive design

Native mobile applications

Clear Work (leveraging rich APIs)

SOHO Glide

Role Based Suite wide home pages

Instrumented apps to deliver usage analytics

Specialized by Industry

Architecture of the Internet

Create experiences people love

Design  Principles  

Cloud  Transforma-on      

2013

New Management Team Innovation Phase

2014 2015 2002–2007 2007–2012

Extension Applications: EAM, XM, HRSD, LMS

Infor 10Xi

Launch of Industry CloudSuites¢

Amazon Relationship Announced

Acquisition SalesLogix – CRM

Acquisition: Talent Science

Infor Labs Created

Cloud First Development Approach

AWS Summit 2014

“Friends  don't  let  friends  build  data  centers”   Charles Philips CEO Infor

Cri$cal  Considera$ons  for  Moving  Core  Applica$ons  to  AWS  

Cloud  Migra-on  Roadmap  

Assess your Applications & Workloads

Build a Business

Case

Develop a Technical Approach

Adopt a flexible

Integration Model

Address Security and

Privacy considerations

Manage the migration

1 2 3 4 5 6

 Assess  your  Applica$ons  &  Workloads  

1 2 3 4 5 6 1

Assess  your  Applica-ons  &  Workloads  Migra-on  to  AWS  

Mo$va$ons  and  Considera$ons  

•  Broader  reach  •  Business  agility  and  flexibility  •  Improved  availability  •  Improved  responsiveness    •  Reduced  and/or  re-­‐allocated  costs  •  Easier  mobile  access  •  Improved  security    •  BeMer  analy-cs  on  applica-on  usage  

Matching  AWS  Characteris$cs  

•  Rapid  elas-city  •  Pay-­‐as-­‐you-­‐go  versus  install-­‐and-­‐own  

•  Organiza-on  streamlining  

1

Assess  your  Applica-ons  &  Workloads    Candidates  for  Migra-on  to  AWS  

Immediate  Value  

•  Mobile  applica-ons  •  Applica-ons  that  are  run  infrequently  but  require  significant  compu-ng  resources  when  they  run  

•  Applica-ons  that  are  run  in  a  -me  zone  different  from  that  where  your  company's  IT  personnel  are  located  

•  Development,  tes-ng  and  prototyping  of  applica-on  changes  

•  Service  Oriented  Architecture  (SOA)  applica-ons  

Value  with  AWS  Op$miza$on  

•  Applica-ons  with  sensi-ve  data  that  may  require  a  specific  architecture  to  meet  regulatory  and  legal  requirements  

•  Applica-ons  that  rely  on  tradi-onal  NAS  solu-ons  (SMB/NFS)  

•  Applica-ons  that  require  frequent  and/or  voluminous  transac-ons  against  an  on-­‐premises  database  

1

 Build  a  Business  Case  

1 2 3 4 5 6

Build  a  Business  Case  

•  Application availability •  Privacy •  Application performance •  Application security •  Regulatory compliance

•  Revenue impact •  Customer acquisition

or engagement impact •  User satisfaction •  Time to market improvements •  Cost of handling peak loads

•  On-going cloud service costs •  Cost of developing cloud skills •  Service management •  HR & talent management •  License management •  Application integration •  Application redesign •  Application maintenance &

administration •  Application deployment &

testing

Cost Analysis

Service Levels

Business Impact

2

Build  a  Business  Case  TCO  Savings  by  moving  to  the  

Cloud  Cost Saving Areas Description Assumptions

Hardware  (CAPEX) •  Servers  •  Virtual  Machine  Licenses  •  Storage  •  Disaster  Recovery/HA  

•  One  -me  hardware  refresh  costs  (includes  3P  license  cost)  

•  Amor-zed  over  4  years  

Disaster Recovery •  Disaster  Recovery  Capability     •  Annual  Disaster  Recovery  Cost    (offsite  backup):  $48K  

Upgrade  (CAPEX) •  Standard  on-­‐premise  upgrade  costs  

•  Periodic  upgrade  cost:  $81.5K  •  Amor-zed  over  3  years  

Infrastructure •  Database  maintenance  cost  •  OS  maintenance  cost  •  Real  Estate  •  Power  and  Cooling  

 •  Hardware  maintenance:  $xxK  •  3rd  Party  Licenses    (3P  license  maintenance)  :    $xxK    

IT  Resources •  IT  resource  that  support  the  Infor  applica-ons  (e.g.,  DBAs,  System  Admins,  OS,  Server  Admin)  

•  FTEs:  1.25  •  Total  FTE  Cost  :  $100K  (including  benefits  @  30%)    

Applica$on  Maintenance

•  Infor  annual  applica-on  maintenance  

•  Patching  •  Customiza-ons  

•  Based  off  current  applica-on  maintenance  invoice    

•  Based on data provided by ABC Inc. the UpgradeX program can not only move ABC Inc. to version 10x but also save $112K per year by moving to the cloud

•  Major assumptions for this analysis include comparing the 5 year projection of the current on-premise environment to moving to the cloud

•  See Appendix for UpgradeX Benchmarking TCO Assessment Methodology •  Upgrade costs, SaaS migration costs and SaaS subscription fees are estimates and require a proper scoping exercise

Annual Savings: $112K

$68

$100

$11 $27

$48 $7

$149

$0

$50

$100

$150

$200

$250

$300

On-Premise Infor UpgradeX

Thou

sand

s 2

 Develop  a  Technical  Approach  

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Develop  a  Technical  Approach  

•  Lift and shift •  Low effort •  Low skills • Minimal cloud benefits •  Some efficiency

through automation

Cloud Hosted

Cloud Optimized

•  Application modernization

• High effort • High skills •  Significant cloud

benefits

Cloud Native

•  Significant to complete application rewrite

• High effort • High skills • Most significant cloud

benefits

3

Develop  a  Technical  Approach    Cri-cal  Considera-ons  

High Availability

Disaster Recovery

Automate everything

Scale wide Leverage third-party

tooling

3

Develop  a  Technical  Approach  Building  for  the  Cloud    

3

Multi-tenancy Scalability High

availability ION/WB

integrations Auto-scaling Zero footprint

No local device

dependency Successful

security tests

Supports Health check

monitors No source

code changes

Meets patch/upgrade

requirements Stateless

Applications Open source technology

Minimised 3P products

Cloud 1.0 à Cloud 2.0 à Cloud 3.0

Single instance

deployments

s

s EAM XM HCM LMS HRSD LTM MRM TS SCM Financials Supplier Exchange Automotive Exchange ERPC Factory Track

Support Certification Training Professional Services

Technology Partners Channel Partners

Regions Content delivery POPs Availability zones

Infor CloudSuites■

Auto Hospitality Healthcare A&D Fashion F&B Equipment Distribution Public Sector Corporate HCM Business Rhythm

EC2   Auto  Scaling   Route  53   EBS   RDS   SQS   CloudForma-on   Cloud  Watch   Workspaces  

ELB    

VPC    

S3    

Glacier   DynamoDB   CloudTrail   Cloud  HSM   IAM  

AWS Services

Infor Base Services

Infor Application Services ERPB

3

Database   Shared  Storage   Document  Storage   Batch   Admin  Access   Logging   File  Transfer   Monitoring  

ION   IFS   Prin-ng   Portal   d/EPM/BI/BV   Local.ly   Mo-on  

3rd Party Tooling Constructing an Infor CloudSuite™

 Adopt  a  Flexible  Integra$on  Model  

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Adopt  a  Flexible  Integra-on  Model  Types  of  Integra-ons  

Process (or control) Integration

Where an application invokes another in order to execute a certain

workflow

Data Integration

Where applications share common data, or one application’s output

becomes another application’s input

Presentation Integration

Where multiple applications present their results

simultaneously to a user through a dashboard or mash-up

4

Business Vault Analytics | Reporting | Search | In-context BI

Cloud Motion

Application Application

Integrate disparate systems simply with greater business process flexibility. •  Upgrade independence •  Workflow and alerts across systems •  Change business processes as needed •  Create real time data repository •  Built to OAGIS and internet standards

 Address  Security  &  Privacy  Considera$ons  

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Address  Security  &  Privacy  Things  to  Consider  

5

•  Understand exactly what data (including what code, since code may be the confidential asset to protect) will be migrated to the Cloud service

•  Map this data to your security classification(s)

•  Identify which information raises privacy concerns for example, account numbers, dates of birth, addresses, etc.

•  Examine applicable regulations

•  Review the cloud providers’ security/privacy measures

•  Design how to authenticate and authorize users

Address  Security  &  Privacy    Shared  Responsibili-es  

Infor  Responsibility  Infor  is  responsible  for  the  Informa-on  Security  Management  System  providing  oversight  of  the  implementa-on,  management  and  monitoring  of  the  solu-on.  

AWS  Responsibility  AWS  is  responsible  for  the  security  of  the  infrastructure  and  founda-onal  services.  

5

Address  Security  &  Privacy  Architectural  Layers  and  

Compliance  

AWS – Infrastructure Compliance (http://aws.amazon.com/compliance)

Infor CloudSuite – Operations and Governance

•  HIPAA •  SOC1/SSAE 16/ISAE 3402 •  SOC 2 •  SOC 3

•  PCI DSS Level 1 •  ISO 27001 •  FedRAMP (SM) •  DIACAP and FISMA

•  ITAR •  FIPS 140-2 •  CSA •  MPAA

•  HIPAA •  SOC1/SSAE 16/ISAE 3402 •  ISO 27001

•  PCI (Selected Apps) •  FIPS 140-2 (Some Instances) •  FedRAMP (Future)

•  DIACAP and FISMA (Future) •  ITAR (Future) •  … and growing

Infor CloudSuite Solutions and Applications

Compliance to various standards and regulations vary depending upon requirements

5

•  MTSC

Address  Security  &  Privacy  Defense-­‐in-­‐Depth  

Network Security

Physical Security Monitoring Operations

Security Application

Security

5

 Manage  the  Migra$on  

1 2 3 4 5 6

Profile

•  Headquartered  in  Wormleysburg,  a  suburb  of  Harrisburg,  PA  

•  Diversified,  worldwide  company    

•  Serve  industries  fundamental  to  global  economic  progress  and  infrastructure  development    

•  3  divisions  –  Harsco  Metals  &  Minerals,  Harsco  Rail  and  Harsco  Industrial    

•  2013  revenues  of  $2.8  billion,  60%  of  which  were  generated  interna-onally  

Business  Challenges  –  Been  using  Infor  Baan  ERP  for  16  years  –  Environment  was  heavily  modified  and  several  versions  behind  –  Needed  new  environment  for  joint  venture  in  China  in  less  than  120  days  

Solu$on  –  UpgradeX  –  Infor  CloudSuite™  Industrial  (Enterprise)  –  Expanded  Applica-on  Managed  Services  

Why  Infor?    –  China  environment  was  live  in  60  days  –  Now  deploying  30  users  in  Germany  –  Planned  to  deploy  50  users  in  Italy  by  the  end  of  2014  

Profile

•  Statutory  body  providing  integrated  distribu-on  and  retail  water  and  wastewater  services  to  customers  within  the  Brisbane,  Ipswich,  Lockyer  Valley,  Scenic  Rim  and  Somerset  local  government  areas  in  Queensland,  Australia.    

•  QUU  provides  services  to  1.3  million  people  who  reside  within  14,364  square  kilometre  service  territory.  

Business  Challenges  –  Government  Legisla-on  changes  required  QUU  to  have  an  online  connec-on  portal,  accessible  by  the  public  

–  Legisla-on  was  to  come  into  effect  within  6  months,  requiring  QUU  to  source  a  supplier,  implement,  test  and  go-­‐live  very  quickly  

–  Was  a  highly  manual  process  (limited  process  flow  documenta-on)  with  a  large  team,  so  required  strong  change  management  

–  Had  to  align  with  QUU  IT  direc-on  &  strategy  of  quality  design  and  deployed  through  cloud    

Solu$on  -­‐  CloudSuite  Public  Sector  (Hansen)  –  The  Infor  Hansen  CDR  and  Dynamic  Portal  (SaaS)  +  EPAK,  for  process  and  QUU  tailored  func-ons.  This  is  used  as  a  strong  training  portal  to  get  new  staff  produc-ve  quicker  and  also  help  with  the  ongoing  change  management.    

Why  Infor?    –  Strong  product  func-onality  aligned  with  QUU  requirements    –  Amazing  demonstra-on  delivered  by  Pre-­‐Sales  Subject  MaMer  Experts  resul-ng  in  great  rapport  with  the  business  

–  Cloud  offering  allowing  QUU  to  focus  on  the  business  –  Comprehensive  Cloud  SLA’s  

Profile

•  11,000  Employees  •  93  pa-ent  care  loca-ons  that  

offer  services  such  as  diagnos-c  imaging,  laboratory,  and  retail  pharmacy    and  other  essen-al  services  

•  Four  respected  hospitals:  WellSpan  York  Hospital,  WellSpan  Ephrata  Comm  

•  ,  WellSpan  GeMysburg  Hospital  and  WellSpan  Surgery  and  Rehabilita-on  Hospital  

•  Named  Top  25  Most  Connected  Healthcare  Facili-es  

Business  Challenges  –  Increasing  IT  support  required  as  they  acquired  addi-onal  hospitals  without  increasing  IT  staff  

– Major  challenge  and  performance  tuning  of  their  Lawson  systems,  especially  BI  –  Needed  modern  plasorm  to  support  their  growth  and  M&A  plans  

Solu$on  -­‐  UpgradeX  –  Infor  UpgradeX  at  AWS  including  Financials,  Human  Resource  Management,  Supply  Chain  Management  &  Business  Intelligence  

–  Global  HR  was  included  so  WellSpan  could  replace  non-­‐Infor  HCM  point  solu-ons  – WellSpan  plans  to  implement  GHR  this  fiscal  year  with  plans  to  replace  two  compe--ve  point  solu-ons  annually  thereauer.  

Why  Infor?    –  Current  Infor  customer  with  extensive  success  in  using  our  solu-ons.  –  Infor  offering  superior  to  Compe--ve  op-ons  in  aligning  with  WellSpan  goals  –  Return  on  Investment  associated  with  UpgradeX  closed  the  deal  

Profile

•  The  Fe-m  Group  is  an  interna-onal  trading  company  specialised  in  the  design,  development,  marke-ng  and  sale  of  construc-on  products,  flooring,  home  decora-on  and  bathroom  fivngs.  

•  For  nearly  100  years  the  Fe-m  Group  has  been  ac-ve  in  over  40  countries  

•  HQ  in  Amsterdam  

Business  Challenges  –  Rapid  expansion  of  Business,  IT  Resources  strapped  and  unable  to  leverage  new  func-onality.  

Solu$on  -­‐  UpgradeX  –  CloudSuite™:  Upgrade  to  the  Cloud  with  SaaS  pricing  model  based  out  of  EMEA  AWS  (Ireland).    

–  Technology:    Complete  Infor  Technology  stack  in  the  Cloud  –  Infor  Ming.le™,  Infor  ION  (Process),  Infor  Mobile  applica-ons.  

Why  Infor?    –  Infor  Partnership:  Long-­‐term  Infor  customer  engaged  with  Distribu-on  Industry  Council.    Strong  execu-ve  rela-onships  and  confidence  in  Infor  to  deliver.  

–  Func-onality  –  10x:    New  version  of  M3  provided  the  strongest  solu-on  in  the  marketplace  and  a  compelling  reason  to  upgrade.    Strong  Business  Case  to  consider  Cloud  deployment  so  resources  can  focus  on  expansion  of  business.  

Thank  you!