CRISIS

MANAGEMENT

BOSSAN

Canned Peas

Bez ye

It was an industrial accidents.

Steam boiler explosion killed four workers.

It is a pea plant.

Workers have been producing canned peas

Sales agreements 1 million canned peas

production is committed

Mission= Under the assurance of our company

offer the consumer looking for taste, and the

company want to reach its canned peas every

place in Turkey with the quality and healty way.

REASONS OF CRISIS

-Sales agreements

- Must do in three days the harvest.Otherwise the

peas dry

- Fear of compensation.

- Lack of communication, coordination and

control.

BEFORE THE CRISIS

-Lack of planning

-Lack of communication

-Do not control machine often

MOMENT OF CRISIS

-Firm reaction=Crisis management team is on the

move immediately

-Problem was determined

-Extensive research was started

-Communicational response of firm=Clear and

transparent communication was used

AFTER THE CRISIS

-The company agreed to issue

-Try to communicate with all audiences.For

ex,twitter,facebook,radio,newspapers

-Made to improvement in wages

-To reorganize

-used training programs

- made situation analysis becasue to determine

purposes and activities of company after the

crisis

Thank you for

listening