Conquering the Forgetting Curve with Encore

What we will cover…• Introducing Encore• The science• How Encore works• Writing & Building Encore tasks• Show and tell• How do I get started with Encore

Remind

Retain

Refresh

Reinforce

Reach

Encore pilot group feedback:“I found this a refreshing and really good way to learn”

“I think Encore is a brilliant tool to reinforce learning over time”

“I looked forward to opening each task to see what it would be”

The Science

Donald Clark: 50 learning theorists in 50 dayshttp://donaldclarkplanb.blogspot.co.uk/2012/03/blog-marathon-50-blogs-on-learning.html

What’s that guy’s name again…?

Hermann Ebbinghaus

Learning is really about forgetting

Learning Pool ‘Encore’ addresses this with Spaced Practice

Encore is:Inspired by the Forgetting Curve & Spaced Practice whereby repetition and revision of learning at timed intervals helps to reinforce and fix learning.

We also call this ‘little and often learning’

70 | 20 | 10

Lessons learned by successful managers are roughly:

• 70% from tough jobs• 20% from people (usually the boss)• 10% from courses and reading

McCall, Lombardo and Eichinger 1996, The Career Architect Development Planner

How this worksFormal training

Learning from others

Learning in the workplace

Remind

Retain

Refresh

Reinforce

Reach

Here’s how it works

Encore tasks• Text• Text & Graphic• Graphic• Video• Audio• Multiple choice question & feedback• Activity link (sends you back to Evaluation form for example)

Designing Encore tasks

• Learner-centred / Role-centred• Consider Action mapping (what do we want people to ‘DO’ differently’)• Reinforcing prior learning• Reuse content• Keep tasks short and focussed• Use a mixture of task types• Consider the spacing

Building Encore Tasks

A couple of examplesNorthumberland County Council

- Health & Safety Briefings

Modern Governor

- My role as a Governor

Northumberland County Council

Modern Governor

Remind

Retain

Refresh

Reinforce

Reach

Learning Pool Encore aims to…

Improve job performanceImprove knowledge retentionProvide just in time learningReinforce learning messagesSupport behaviour change

All embedded in your existing

Learning Pool service

www.learningpool.com