Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the...

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Creating a Holistic Coaching Engagement

Transcript of Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the...

Page 1: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Creating a Holistic Coaching Engagement

Page 2: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Holistic Coaching Engagement

COACH CLIENT

What worked in the field isn’t

working at headquarters.

© The Hudson Institute of Santa Barbara.

Page 3: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

COACH CLIENT

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

© The Hudson Institute of Santa Barbara.

Page 4: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Self-as-

Coach

© The Hudson Institute of Santa Barbara.

Page 5: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

© The Hudson Institute of Santa Barbara.

Page 6: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

CLIENTCOACH

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

LIMITSBiases & Blind Spots

MAXIMIZESPresence &

Observations

© The Hudson Institute of Santa Barbara.

Page 7: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

CLIENTCOACH

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

RELIES ON

CONTEXTWhole PersonModel

© The Hudson Institute of Santa Barbara.

Page 8: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Whole Person Model

© The Hudson Institute of Santa Barbara.

Page 9: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

CLIENTCOACH

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

RELIES ON

CONTEXTWhole PersonModel

REVEALSThe Big Picture

Cultural Context

Systems at Play

Developmental Perspectives

© The Hudson Institute of Santa Barbara.

Page 10: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

CLIENTCOACH

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

RELIES ON

CONTEXTWhole PersonModel

Methodology

© The Hudson Institute of Santa Barbara.

Page 11: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Establish Coaching Contract

Current Situation, Inspired Future

BuildPlan

ExecutePlan

Conclude Coaching

Engagement

Methodology

© The Hudson Institute of Santa Barbara.

Page 12: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Understands there are some problems in new role, but believes the problems are with others, not her

Establish Coaching Contract

Methodology

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 13: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Guarded but interested in learning more

Establish Coaching Contract

Methodology

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 14: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

3-way meeting, stakeholder interviews

Current Situation, Inspired Future

Methodology

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

Establish Coaching Contract

© The Hudson Institute of Santa Barbara.

Page 15: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Current Situation, Inspired Future

Methodology

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Strong marriage and family life

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

Establish Coaching Contract

© The Hudson Institute of Santa Barbara.

Page 16: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Current Situation, Inspired Future

Methodology

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Grew after 3-way meeting and input

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

Establish Coaching Contract

© The Hudson Institute of Santa Barbara.

Page 17: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Current Situation, Inspired Future

Methodology

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Aspirational: Be a strong leader.Behavioral: Become approachable, reach out

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

Establish Coaching Contract

© The Hudson Institute of Santa Barbara.

Page 18: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Long history of command & control, introvert

BuildPlan

Methodology

Identify Obstacles

Identify Strengths

Inner Work

Outer Work

Current Situation, Inspired Future

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Establish Coaching Contract

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 19: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Respected for smarts & history

BuildPlan

Methodology

Identify Obstacles

Identify Strengths

Inner Work

Outer Work

Current Situation, Inspired Future

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Establish Coaching Contract

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 20: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

“Approachability Muscle” & “Noticing Practice”

BuildPlan

Methodology

Identify Obstacles

Identify Strengths

Inner Work

Outer Work

Current Situation, Inspired Future

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Establish Coaching Contract

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 21: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

BuildPlan

Methodology

Identify Obstacles

Identify Strengths

Inner Work

Outer Work Incremental goals

Current Situation, Inspired Future

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Establish Coaching Contract

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 22: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

BuildPlan

ExecutePlan

Methodology

Identify Obstacles

Identify Strengths

Inner Work

Outer Work

Working the Coaching Goals

Periodic Check-In with Support & Stakeholders

Recalibrate Goals, Refine

Direction

Current Situation, Inspired Future

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Establish Coaching Contract

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

© The Hudson Institute of Santa Barbara.

Page 23: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Methodology

Establish Coaching Contract

Current Situation, Inspired Future

BuildPlan

ExecutePlan

Conclude Coaching

Engagement

Present Coaching Challenge

Assess Coaching Readiness

Review Contracting

Arrangements

Preliminary Goals and Outcomes

Data Collection

Whole Person Context

Commitment

Fully Developed Aspirational &

Behavioral Goals

Identify Obstacles

Identify Strengths

Inner Work

Outer Work

Working the Coaching Goals

Periodic Check-In with Support & Stakeholders

Recalibrate Goals, Refine

Direction

Examine Overall Effectiveness

Develop Long Range Plan

Follow Up Support

Measure Coaching Outcomes

© The Hudson Institute of Santa Barbara.

Page 24: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

Knowledge-Based• Emotional Intelligence• Neuroscience• Systems Thinking• Change Theory• Adult Development• Mindfulness• Transitions• Cultural Intelligence• Ethics in Coaching• Measuring Impact• Leadership Theory• OD Theory• Psychology• Positive Psychology• Parallel Process• Immediacy• Transparency• Transference

Skill-Based• Set Foundation

• Ethical Guidelines• Establish Coach Agreement

• Co-Create Relationship• Establish Trust and

Intimacy• Presence

• Communicate Effectively• Active Listen• Powerful Questioning• Direct Communication• Creating Awareness

• Facilitating Results• Design Actions• Planning and Goal Setting• Progress and

Accountability

Competencies

© The Hudson Institute of Santa Barbara.

Page 25: Creating a Holistic Coaching Engagement. Holistic Coaching Engagement COACHCLIENT What worked in the field isnt working at headquarters. © The Hudson.

COACH CLIENT

Working Alliance

RELIES ON

AWARENESSSelf-as-

Coach

Holistic Coaching Engagement

RELIES ON

CONTEXTWhole PersonModel

Methodology

RESULTS IN SUSTAINABLE CHANGE

© The Hudson Institute of Santa Barbara.