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Auditee : Sterling Creations Ltd. Audit Date From : 17/06/2017 Audit Date To : 17/06/2017 Expiry Date of the Audit : Please refer to the producer profile in the BSCI platform Auditing Company : Intertek Auditor’s Name(s) : Ikbal Hossain, Md. Anisuzzaman(Lead) Auditing Branch (if applicable) : Intertek Bangladesh & Pakistan This is an extract of the on line Audit Report.The complete report is available in the BSCI Platform. Access www.bsciplatform.org, for entitled users only. All rights reserved. No part of this publication may be reproduced, translated, stored in a retrieval system, or transmitted, in any form or by any, means electronic, mechanical, photocopying, recording or otherwise, be lent, re-sold, hired out or otherwise circulated without the FTA’s consent. This is an extract of the BSCI Audit Report, which is available in the BSCI Platform. © Foreign Trade Association (FTA), 2013 - The English version is the legally binding One. Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com. Producer : Sterling Creations Ltd. DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017 Audit Type : Follow-up Audit Page 1/19

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  • Auditee : Sterling Creations Ltd.

    Audit Date From : 17/06/2017

    Audit Date To : 17/06/2017

    Expiry Date of the Audit : Please refer to the producer profile in the BSCI platform

    Auditing Company : Intertek

    Auditor’s Name(s) : Ikbal Hossain, Md. Anisuzzaman(Lead)

    Auditing Branch (if applicable) : Intertek Bangladesh & Pakistan

    This is an extract of the on line Audit Report.The complete report is available in the BSCI Platform. Access www.bsciplatform.org, for entitled users only.

    All rights reserved. No part of this publication may be reproduced, translated, stored in a retrieval system, or transmitted, in any form or by any, means electronic, mechanical, photocopying, recording or otherwise, be lent, re-sold, hired out or otherwise circulated without the FTA’s consent.

    This is an extract of the BSCI Audit Report, which is available in the BSCI Platform. © Foreign Trade Association (FTA), 2013 - The English version is the legally binding One.

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 1/19

  • Rating Definitions

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 2/19

  • Main Auditee Information

    Name of producer : Sterling Creations Ltd.

    DBID number : 365118

    Audit ID : 82286

    Address : Baron, Earpur Union, Savar

    Province : Dhaka Country : Bangladesh

    Management Representative : Lt. Col Md. Zafar Iqbal (Retd.)- GeneralManager (Admin & HR)

    Contact person: Alfazuddin Ahmed Sector : Non-Food

    Industry Type : Textiles, clothing, leather Product group : Apparel

    Product Type : Woven Garments

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 3/19

  • Audit Details

    Audit Range : Full Audit Follow-up Audit

    Audit Scope : Main Auditee Main Auditee & Farms

    Audit Environment : Industrial Agricultural

    Audit Announcement : Fully-Announced Fully-Unannounced Semi-Announced

    Random Unannounced Check (RUC) : No

    Audit extent (if applicable) : none

    Audit interferences or contingencies (if applicable) : none

    Overall rating : B

    Need of follow-up : If YES, by :

    Rating per Performance Area (PA)

    PA 1 PA 2 PA 3 PA 4 PA 5 PA 6 PA 7 PA 8 PA 9 PA 10 PA 11 PA 12 PA 13

    C C A A B A A A A A A A A

    Executive summary of audit report

    This is a Follow Up audit was conducted by ITS Labtest Bangladesh Ltd. Two auditors in one day assessed and verified the facility’s operations against theBSCI Code of Conduct and local legislation. Sterling Creations Ltd. located at Baron, Earpur Union, Savar, Dhaka, Bangladesh. There are total 3019 employees in the facility with 1660 female and 1359male employees. Out of the total 3019 employees, 450 are the non-production employees and 2569 are the production employees. Total land area occupied bythis facility is about 31,680 square feet where production area is about 120,000 square feet. Their normal working hour is 08:00 am to 05:00 pm. Employeesare allowed for one hour meal breaks (12:30 pm to 01:30 pm, 01:00 pm to 02:00 pm & 01:30 pm to 02:30 pm). They maintain attendance records throughelectronic systems. Friday is their weekly holiday. Employees receive wages by monthly basis in local currency. Audit Process – two auditors conducted theaudit in one day (17th June 2017). Mr. Shawon Islam Chowdhury-Manger-Compliance is directly involved in risk assessment and reduces the maximumpossible risk. They have appointed Medical officer and Nurse for continuous medical services to the workers. Production capacity of the audited facility is600,000 pieces per month. The facility was established in 2006. The facility is specialized in Woven items. Main production processes includes cutting, sewing,finishing and packing.

    Site Description: The facility is occupied in RCC 2 (two) building. The facility descriptions are as below:- Building- 1 (8 storied) Ground floor: Fabric warehouse, medical room, child care room, workers dining hall, prayer room, substation, inspection room, generator room, compressorroom, boiler room and prayer room. 1st floor: Office, sample room, laboratory, CAD room and central accessories store. 2nd Floor: Sewing section, sub store and help desk. 3rd Floor: Sewing section, sub store, inspection room-2, bartek section and maintenance section 4th Floor: Sewing section, sub store, inspection room-3, IER & planning section and training room. 5th Floor: Cutting section, fusing section fabric inspection and fabric store. 6th Floor: Sewing section and sub store. 7th Floor: Finishing section, packing section and spot removing room. Roof top: Hanger & empty carton store and rest 85% free space.

    Building- 2 (2 storied) Ground floor: Fire control room, wastage room, security room and check point. 1st floor: Driver’s waiting room and security guard’s change room

    Opening Meeting: The audit process was started with an opening meeting where Mr. Alfazuddin Ahmed-Executive Director, Mr. Shawon Chowdhury-Manager (Compliance),Sheikh Md. Golam Kibria-Sr. Compliance officer, Ms. Mitu Moni-Welfare officer, Mr. Sakib Hossain-HR-in charge, Mohammad Jay Khan-Vice-President ofParticipation Committee were present in the opening meeting. Auditor described the whole audit process, standards, scope, and also explained the BSCI codeof conduct and local laws to what extent these are related to the audit. Meanwhile Management assured the auditors to help throughout the audit. Requireddocuments were provided in time, photocopy of the required documents were also given in time. Facility management provided a separate room for conductingemployee’s interview. Besides, at the time of facility visit attitude of the facility management was good.

    Health and Safety Tour: All areas of the facility such as cutting, sewing and finishing section were visited during the audit. The auditor has conducted the facility tour at the entirepremises of the facility.

    Interview and payroll review: 36 permanent employees, 20 female and 16 male, were randomly selected from different production section for interview. On sample basis payroll records andtime cards of the month of May 2017 (current paid month), March 2017 (random month) and December 2016 (random month) were reviewed. Moreover,attendance register, production records, garments inspection report and broken needle register were reviewed by the auditors.

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 4/19

  • Closing Meeting: Mr. Alfazuddin Ahmed-Executive Director, Mr. Shawon Chowdhury-Manager (Compliance), Sheikh Md. Golam Kibria-Sr. Compliance officer, Ms. Mitu Moni-Welfare officer, Mr. Sakib Hossain-HR-in charge, Mohammad Jay Khan-Vice-President of Participation Committee of the facility were present in the closingmeeting. Auditors communicated all the finding in detail to him and allowed him to ask question and make any clarification.

    The facility management was receptive to the observations and assured to take the necessary steps to correct the same at the earliest. Mr. Alfazuddin Ahmedand Mohammad Joy Khan (Vice President- PC) agreed and signed the summary of findings.

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 5/19

  • Ratings Summary

    Auditee's background information

    Auditee's name : Sterling Creations Ltd. Legal status : Private Limited Company

    Local Name : স্য়র্ যং ক্র য়ে Year in which the auditee wasfounded :

    2006

    Address : Baron, Earpur Union, Contact person (please select) : Alfazuddin Ahmed

    Province : Dhaka Contact's Email : [email protected]

    City : Savar Auditee’s official language(s) forwritten communications :

    Bengali as Local Language.

    Region : South Asia Other relevant languages for the auditee :

    English as international Language

    Country : Bangladesh Website of auditee (if applicable) : http://www.sterlinggroup.com.bd/site/index.php/home

    GPS coordinates : 23.937124, 90.298920 Total turnover (in Euros) : 32065217.00

    Sector : Non-Food Of which exports % : 100.00

    Industry : Textiles, clothing, leather Of which domestic market % : 0.00

    If other, please specify:

    None Production volume : 600,000 pieces per month

    Product Group : Apparel Production cost calculation : Yes

    If other, please specify:

    None Lost time injury calculation cost : No

    Product Type : Woven Garments

    Auditee's employment structure at the time of the audit

    Total number of workers : 3019 Total number of workers in the production unit to be monitored (if applicable) : 0

    MALE WORKERS FEMALE WORKERS

    Permanent workers 921 1648

    Temporary workers 0 0

    In management positions 438 12

    Apprentices 0 0

    On probation 0 0

    With disabilities 0 0

    Migrants (national citizens) 0 0

    Migrants (foreign citizens) 0 0

    Workers on the permanent payroll 1359 1660

    Production based workers 0 0

    With shifts at night 25 0

    Unionised 0 0

    Pregnant - 17

    On maternity leave - 28

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 6/19

  • Finding Report

    Performance Area 1 : Social Management System and Cascade Effect

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: C Deadline date:31/12/2017

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:Based on satisfactory evidence it was noted that the main auditee partially respects this principle as-

    1.1 - Issue remaining same: Though the factory tried to adopt new requirement of BSCI COC, still they have lacking commitment towards integrating theBSCI Code into the auditee business culture, understand the content of the BSCI Code and Terms of Implementation for business partners to beinvolved in the BSCI monitoring process, understand the need to develop the internal procedures to integrate the BSCI Code into day-to-daybusiness practices.ট ন্র ্াাপ়জয়া গ. ী়যট় ়য যরয়্জগী ্াস জায াায়র জয ্জ্িট টী়ল য জা বববহ যমটী়য ্পহ ীয় কগজ ্

    1.3 - Issue remaining same: Although the factory has a policy to select it's business partners i.e. subcontractor, suppliers & sub-suppliers to enforce BSCIsupply chain business partners requirements, but they did not have an effective and structured system thus the procedure covers all significantpartners to align with the BSCI Code of Conduct. It was also noted that the factory did not have a proper system as well as internal capacity buildingfor responsible personnel to monitor the social performance of all business partners and shares the BSCI Code of Conduct requirements as per BSCInew system version.ট ন্র ্াাপ়জয়া গ. জ্আ ী়যট় ় যাহা় আ জযষরা াপকবববহ যরয়্জগী যাপট়্য ব হাযযব ীায, জীি ট জ্া া জয ্জ্িট য াগ়স টাো়াা ব়ায ়্ প়ও়আ তয টগ ট ,ী়যট় ় ্াজকক ীা া্য ্যযয়কী়যট যা ়্যীন়ীো়াযয হবায ব হাযযব ীযাা জয ্জ্িট াগ়স টগা় হবয া়া্য জপযব ট্গ ়্

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: C Deadline date:30/11/2017Good practices

    NoneAreas of improvement

    The overall observation shows that the factory has set a partial system to implement & monitor the social management system, appointed a SeniorManagement Representative to implement and maintain company's Social Management system. Factory also has a system to select business partnersas per their company policy. However, some problem identified in below points:

    ়্াজ্ী ব হাযযব ট্ট় ়গ ট , ী়যট় ়গ ়্া়জসী ীাহযাা় জ যটযব ীন িাজপী জ্া া িাপ, জয ্জ্িট জ গা আ জযয়় য ন ়গট টী়এ়জ য ়্া়জসী ার়া সাাে জ্া া যস়গ

    য়ট়য স র ীস জ্জ গয যরযশ়ব ় জাজ জয় জ নছ ীাযাপ ্ ী়যট় ়য প়ও়আ যরয়্জগী যাপট়্য জ যহ় ে ীয়য জ্া া িাপ্

    1.1 - Though the factory tried to adopt new requirement of BSCI COC, still they have lacking commitment towards integrating the BSCI Code into the auditeebusiness culture, understand the content of the BSCI Code and Terms of Implementation for business partners to be involved in the BSCI monitoringprocess, understand the need to develop the internal procedures to integrate the BSCI Code into day-to-day business practices.

    ী়যট় ়য যরয়্জগী ্াস জায াায়র জয ্জ্িট টী়ল য জা বববহ যমটী়য ্পহ ীয় কগজ ্

    1.3 - Although the factory has a policy to select it's business partners i.e. subcontractor, suppliers & sub-suppliers to enforce BSCI supply chain businesspartners requirements, but they did not have an effective and structured system thus the procedure covers all significant partners to align with the BSCICode of Conduct. It was also noted that the factory did not have a proper system as well as internal capacity building for responsible personnel tomonitor the social performance of all business partners and shares the BSCI Code of Conduct requirements as per BSCI new system version.

    জ্আ ী়যট় ় যাহা় আ জযষরা াপকবববহ যরয়্জগী যাপট়্য ব হাযযব ীায, জীি ট জ্া া জয ্জ্িট য াগ়স টাো়াা ব়ায ়্ প়ও়আ তয টগ ট , ী়যট় ় ্াজকক ীা া্য্যযয়কী়যট যা ়্যীন়ীো়াযয হবায ব হাযযব ীযাা জয ্জ্িট াগ়স টগা় হবয া়া্য জপযব ট্গ ়্

    Remarks from Auditee

    None

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 7/19

  • Performance Area 2 : Workers Involvement and Protection

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: C Deadline date:31/12/2017

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:Based on satisfactory evidence it was noted that the main auditee partially respects this principle as-

    2.1 - Issue partially corrected: The factory has formed a Participation Committee parallel means of Workers Union among the workers and managementrepresentative in the premises through election. But facility did not arrange any BSCI Code and Terms of Implementation training for Participationcommittee members. ট ন্র িাজপী ্াাপ়জয়া জ যহ় ো য া়য়রাা ী়যট় ়য া়জতীয় যা যরযশ়ব ় জাজ জয়া্য াায়র ীন যাপট়্জযক ীজান য ্ জীি যাপট়্জযক ীজানয ্্্র াবয স র টী় আজয ্জ্িট টী়ল যা য়তয়গা য জপযাবয যরযশ় ীয় কগজ ্

    2.2 - New Issue: In accordance with BSCI Performance Area (Workers Involvement and Protection) No. 2.2: (Is there satisfactory evidence that theauditee defines long term goals to protect workers according to the BSCI Code of conduct?) “Management has not developed vision, mission andobjectives of the company in line with the BSCI Code with involvement of their worker representative. Factory even does not have any written longterm goals and objectives on step by step approach to achieve the goals with collaboration with the workers representatives.” ান ট ন্র: ী়যট় ় া়া্য জাপ , জ প , যযাসজা জাী যা জাী ট া কাী ়্া টযাট আ জয ্ জ্ িট াবতরায়য় আ টজায ্াম ্মজা টযাট ীায ়ট যা জয ্ জ্ িট াবতরায়য় আ

    টজায ্াম ্মজা াায়র া়য ্টঘহ ট ়ত ্াো়জগা ীাযজ ্

    2.5 - Issue remaining same: Workers are not well aware about the grievance resolution process & the process of appealing against any disciplinary action.Also there was no practice of regular survey on the grievance procedure.ট ন্র ্াাপ়জয়া গ: জাী যজ া ় জ গ় ্এাীহ ়ত ্াো গ্ া়প়ও় যজ া ় ব জায হবয জ গজাা সজযাবয টী় য নপটত ়ট্

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: B Deadline date:30/11/2017Good practices

    1. Arranges yearly picnic/cultural program for the employees.2. Donates money to the religious institute.3. Organizes yearly games & sports event for the workers.Areas of improvement

    The overall observation shows that the factory has formed different committees among the workers representatives and management staff includingParticipation Committee, Welfare Committee, Safety Committee and Grievance Handling Committee. Management system shows that they are tryingto make a bridge between workers and management on labor practices, monitoring factory work place conditions, grievance mechanism etc. However,lacking identified in this section are described in points below:

    ়্াজ্ী ব হাযযব ট্ট়গ ট , ী়যট় ় জাী জাজ জয়, যাপ্কব ীজান, ীতর়ব ীজান, জ য়বত় ীজান আ জাী যাপ্কবী়যট ীান ্ক যরযশ়ব ় ীা া্য াায়র জযজ ্ ীজান য ীয়

    কাগাপ্

    2.1 - The factory has formed a Participation Committee parallel means of Workers Union among the workers and management representative in thepremises through selection process instead of fare election. But members of the committee as well as general workers were not properly aware of PCroles and responsibilities. Further, the system implementing towards workers awareness were found less effective, since the communication channelsamong the workers and management staff were not functioning. জাী আ যরযশ়ব ় ় া্য াায়র া জযষগী ট ় ়া ় আ ি়্ - য়় ব জা ী় হীয জপত ় ী়যব ী়যট় ়াা টী়া ় ী় হীয আ জ যহ় জো জাী জাজ জয় জপত ়্

    2.5 - Workers are not well aware about the grievance resolution process & the process of appealing against any disciplinary action. Also there was nopractice of regular survey on the grievance procedure.

    জাী যজ া ় জ গ় ্এাীহ ়ত ্াো গ্ া়প়ও় যজ া ় ব জায হবয জ গজাা সজযাবয টী় য নপটত ়ট্

    Remarks from Auditee

    None

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 8/19

  • Performance Area 3 : The rights of Freedom of Association and Collective Bargaining

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observations shows that the factory has established a complete 'Freedom of Association and Collective Bargaining' policy and proceduresin place to ensure workers right to associate & organize collectively. Though there is no formal collective bargaining system in place but the factory hasformed a 'Participation Committee; parallel means of workers union among the workers and management staff.

    3.3 was marked as N/A since no worker was found who is directly involved with any trade union.

    ়্াজ্ী ব হাযযব ট্ট়গ ট , ী়যট় ়গ জাীা্য ্মযক ়ায টাত়াাপ় আ ্জেজতা ়ায ্া া ীয়য স র ীন ্এববহ '্া যা য ়য়ট া় ' টজা আ ব জা জাজ্া কাগাপ্

    Remarks from Auditee

    Performance Area 4 : No Discrimination

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observation shows that the factory has formed and practices a non-discrimination policy and procedures in place. During closed doorinterview, none of the workers complained of any form of discrimination. All worker are equal as per factory policy and practices.

    ়্াজ্ী ব হাযযব ট্ট়গ ট ী়যট় ়গ কযষারকট া় টজা আ ব জা িাপ্ প ়্য ়্য়ষী়ায জাীা্য টীহ কযষাারয টী়া ় যজ া ় ীাযজ ্ ্ীত জাীা্য ী়যট় ়গ ্া় ়ায বর ীয় কগ্

    Remarks from Auditee

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 9/19

  • Performance Area 5 : Fair Remuneration

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: B Deadline date:31/12/2017

    GOOD PRACTICES:1. Provides monthly attendance bonus to the workers.2. Provides food subsidy to the workers.3. Provides free medical treatment to the workers also for outsideinjury.4. Provides monthly subsistence allowance of BDT500 to the new mothers for 2 years through BGMEA.5. Free primary education & health care facilities for the kids of workers through BGMEA.

    AREAS OF IMPROVEMENT:Based on satisfactory evidence it was noted that the main auditee partially respects this principle as-

    5.4 - Issue remaining same: The factory management did not take initiative to achieve living wages through they are ensuring minimum wage as per law.Noted that living wages of the region is BDT 11,220 (approx) and minimum wages for the industry is BDT 5300.ট ন্র ্াাপ়জয়া গ. ী়যট় ়য যকাতয স র সটয য়়যা য াসনজয ী়যট় ় যরযশ়বী ়্য় জ জবহা ় যা বর াা াসনজয আ সটয য়়যা য াসনজযয াায়র ব় হীর ীা়া ় জ াগ টী় হা্র়

    ট ট্

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: B Deadline date:30/11/2017Good practices

    1. Provides monthly attendance bonus to the workers. 2. Provides food subsidy to the workers.3. Provides free medical treatment to the workers also for out-side injury.4. Provides monthly subsistence allowance of BDT500 to the new mothers for 2 years through BGMEA.5. Free primary education & health care facilities for the kids of workers through BGMEA.Areas of improvement

    The overall observations shows that the factory has ensure and pay all kinds remuneration to the workers as per law. All workers were provided withwritten and understandable information about their employment conditions with respect to wages before they enter employment and about theparticulars of their wages for each pay period. The factory pays the wages within 7 working days of the following month. Moreover, the overallcompliance level of the factory was found complete and consistent except one deviation was noted on living wages issue in 5.4

    ়্াজ্ী ব হাযযব ট্ট় ট , ী়যট় ় িট য ন ়গট জাীা্য ব়জয জাী বজযাপ়য় ীাযাপ্ ্ীত জাীা্য া়া্য ীাহ্ াশ়া য যযশ় ্এাীহ জতজটা আ টয়য় ার া র ়্ ীয় কাগাপ্ী়যট় ় েতজা া়া্য ৭ ী় হজ্যা্য াায়র াসনজয ়্ ীায্ ী়যট় ় সটয য়়যা য াসনযট ়্া য টী় হা্র় ট গ ়ট্

    5.4 - The factory management did not take initiative to achieve living wages through they are ensuring minimum wage as per law. Noted that living wages ofthe region is BDT 11,220 (approx) and minimum wages for the industry is BDT 5300.

    ী়যট় ়য যকাতয স র সটয য়়যা য াসনজয ী়যট় ় যরযশ়বী ়্য় জ জবহা ় যা বর াা াসনজয আ সটয য়়যা য াসনজযয াায়র ব় হীর ীা়া ় জ াগ টী় হা্র় ট ট্

    Remarks from Auditee

    None

    Performance Area 6 : Decent Working Hours

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    As per records provided by the factory, the factory uses time keeping system to track the workers daily in and out time. The highest working hours wasnoted to be 10 hours/day and 60 hours/week and maximum overtime hours in a day was noted to be 2, which is within the legal limit of working hours.The maximum continuous working days was noted to be 6.

    ়্াজ্ী ব হাযযব ট্ট়গ ট , ীন ী়াসয ঘে় টজা ী়যট় ় েকাযয ্য শ়া টব় ীয় কাগাপ্ ী়যট় ় ট যা িহো ্াাগয টযীলহ য়াট্ ্ত টযীলহ য ন ়গট , ্াযহ় ীাহঘে় য০ঘে় / জ্ যা ন০ ঘে় / ়্্াক যা ীজ্া ্যহ় জয়ী ে ঘধ় যজাজযছ ী়স কাগাপ ় ী়স ীয়য ীজ্া য িটজ ্টা়য াায়র িাপ্ ্যহ় জয়ী ীো় ় ী়াসয জ্ ন জ্ হা ট ীয়কাগাপ্

    Remarks from Auditee

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 10/19

  • Performance Area 7 : Occupational Health and Safety

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:31/08/2017

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:Based on satisfactory evidence it was noted that the main auditee partially respects this principle as-

    7.1 - Issue corrected: Facility has provided washing facility as well as breast feeding area has provided in the child care center located at ground floor. ট ন্র ্াাপ়জয়া: জপক জ্য়- য ীায আগ়জপা ন্জযয়় আ য় ়া্য যনাীয ন্য় ট়আগ়া ়য স র িত়়্ যরযশ় জপত্

    7.3 - Issue corrected: Factory management has conducted a complete and proper risk assessment with identifying probable corrective & preventive actionincluding potential risk from machines, production processes, diseases, confined spaces as well as OHS issues. ট ন্র ্াাপ়জয়া: র়াজয ার়া সাাে ীন ্এববহ যা ্ ী ,নরজী াবতর়গ বজযে়জতা কাগাপ ্

    7.4 - Issue corrected: Factory management has formed an effective & functioning 'safety committee' nominated through PC including management &workers to ensure active cooperation between two parties to develop and implement a system towards ensuring OHS issues in the premises. ট ন্র ্াাপ়জয়া: ী়য়ট় ়গ ়শর আ জ য়বত় ীজান ী় হীয জপত যা জাীা্য ব়প়ব়জপ যরযশ়ব ় ীা ব য়শর আ জ য়বত় জযষাগ ্ ী ়ায যয া জপত্

    7.10 - Issue corrected: The factory is keeping record of injury and accident and established a proper system in place to analyze the injury & accident, takencorrective action by identifying root cause which will improve the occupational health and safety. ট ন্র ্াাপ়জয়া: িঘ়াায াবত ী়যব া্ন কগ ় টবপ় া ়শর আ জ য়বত় যরযশ় হ্া ীযায্

    7.13 - Issue corrected: 05 out of 05 electricians of the factory have competency certificate (ABC certificate) obtained from the concerned authority. ট ন্র ্াাপ়জয়া: হব নছ ীা হবয ট াী ০5 স টাতজ জপগ় - য টী় ্যাা় ়্নহজ াীো িাপ্

    7.15 - Issue corrected: During the facility visit (cutting, sewing and finishing section) have found without aisle blocked and proper aisle marking in all area.Also finishing section was found proper manpower allocation and with proper space ট ন্র ্াাপ়জয়া: ী়যট় ় (ী়না, ট্ত়ট যা ্া়বজ জয ় ) বজয্পহ ীয় ্াগ টী় আ ত়ী়গ ়ী ব়আগ় ়গ জ যা ্াত ত়ী়য জেজতা ্ ী ব জেত ব়আগ় ়গ ্ প়ও়আ্া়জ্ যয়র়গ ় স পজছ যয় যা ্ ী শ় ব়আগ় ়গ্

    7.16 - Issue corrected:

    Evacuation plan was found properly with the actual physical layout in finishing section and somewhere it was found posted in invisible place.

    ট ন্র ্াাপ়জয়া: যজক হা ীপ় ্ ী জপত্

    7.17 - Issue partially corrected: At least 30% machine safety guards of all relevant machines have found either displaced from its position or not in used bythe machine operator. ট ন্র িাজপী ্াাপ়জয়া: পাীয় 3০ ় টাজপা য জ য়বত় টযক ট ী় হীয জপত ়্

    7.19 - Issue corrected: The factory have an effective and functioning procedure or system, in writing, to deal with cases of trauma or serious illness. ট ন্র ্াাপ়জয়া: টা় য় াপায য ন্শা়য টযা ী়যট় ়গ জতজটা িী়ায ীন ী় হীয যা ী় হীযট ব জা য় যরযশ় জপত্

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: D Deadline date:30/11/2017Good practices

    NonwAreas of improvement

    The overall observation shows that the factory has established a complete ‘health & safety’ policy & procedures. The production floor was quite clean.Evacuation maps were available in all areas. Sufficient drinking water was available in the production floors. Fire extinguishers were also properlycharged and ready for use. However, the overall health & safety condition of the factory was found to be good. However, some problems identifiedwhich are given below:

    ়্াজ্ী ব হাযযব ট্ট়গ ট ী়যট় ় ীন ্এববহ ়শর আ জ য়বত় ' টজা আ ব জা জা়্ ীাযাপ্ হাব়্ শ় টযপ বজযে়য জপত্ হন়্ বজযীে ় ্য যকাত ব়আগ় ়গ্ব় টগ সতহাব়্ টাা,াা জপত্ যজ্ জ যহ় বী ক ্ ী ়ায ে়সহ যা যরযক়াযয স র াা ীয় জপত্ী়যট় ়য ়্াজ্ী ়শর আ জ য়বত় পাহ ়ত ব়আগ় ট াপ্

    7.1 - No washing facility as well as breast feeding area has provided in the child care center located at ground floor.

    জপক জ্য়- য ীায আগ়জপা ন্জযয়় আ য় ়া্য যনাীয ন্য় ট়আগ়া ়য স র িত়়্ টী়া ় যরযশ় জপত ়্

    7.3 - A complete and proper risk assessment with identifying probable corrective & preventive action has not been conducted including potential risk frommachines, production processes, diseases, confined spaces as well as OHS issues. Furthermore, workers as well as management staff did not wellaware on identifying the potential risk factor (with further actions to prevent recurrence) in the premises. জাী়য আ জাায়য়াবতী যরযশ়্ক ীন ্এববহ যা ্ ী ,নরজী াবতর়গ (টাজপ , জ গ়, টয় ট াী ্র়যর ,নরজী ট্ট়্া OHS জযষগ ্ক) ী়যট় ়গ বজযে়জতা ীয় কগজ ্

    7.4 - Factory did not have an effective & functioning 'safety committee' nominated through PC including management & workers to ensure active cooperationbetween two parties to develop and implement a system towards ensuring OHS issues in the premises. Furthermore, workers as well as managementstaff working in the floor were not properly aware on OHS issues.ী়য়ট় ়গ ়শর আ জ য়বত় ীজান ী় হীয জপত ় যা জাীা্য ব়প়ব়জপ যরযশ়ব ় ীা ব য়শর আ জ য়বত় জযষাগ ্ ী ়ায যয া জপত ়্

    7.10 - The factory is keeping record of injury and accident but no system in place to analyze the injury & accident, taken corrective action by identifying rootcause which will improve the occupational health and safety.িঘ়াায াবত ী়যব া্ন কগ ় ় টবপ় া ়শর আ জ য়বত় যরযশ় হ্া ীযায্

    7.13 - 02 out of 04 electricians of the factory did not have competency certificate (ABC certificate) obtained from the concerned authority.হব নছ ীা হবয ট াী ০ে স টাতজ জপগ় - য টী় ্যাা় ়্নহজ াীো ়ট্

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 11/19

  • 7.15 - a. Many aisles in the cutting, sewing and finishing section have found partially blocked due to workstation set up in the aisle, workers were workingstanding in the aisle, insufficient space in the aisle and pillar.b. Aisle mark has found either missing or faded in the finishing section, store as well as workers dining hall.c. Finishing section was found congested and overcrowded due to inadequate space, huge production materials stored, productions pressures as wellas excessive occupant employed. Space calculated per person was found 6.65 cubic meters instead of 9.5 cubic meters.

    ী়না, ট্ত়ট আ ্া়বজ জয ় যা ট ়য আ জাীা্য ট়য়য ীায ়া়গাায য়ত় ্প আ জীপন ়গ ়গ িাজপী িয জপত্ জ জ জপা জয ়া ়গ ়য ানত ়গ জাী ্াটর় টযজপ জপত্

    7.16 - Evacuation plan was found mismatch with the actual physical layout in finishing section and somewhere it was found posted in invisible place.

    জীপন ়গ ়গ যজক হা ীপ় ্ ী জপত ়্

    7.17 - At least 50% machine safety guards of all relevant machines have found either displaced from it's position or not in used by the machine operator.

    পাীয় ৫০ ় টাজপা য জ য়বত় টযক ট ী় হীয জপত ়্

    7.19 - The factory did not have an effective and functioning procedure or system, in writing, to deal with cases of trauma or serious illness.টা় য় াপায য ন্শা়য টযা ী়যট় ়গ জতজটা িী়ায ীন ী় হীয যা ী় হীযট ব জা য় যরযশ় জপত ়্

    Remarks from Auditee

    None

    Performance Area 8 : No Child Labour

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observations shows that the factory has established a complete ‘Child Labor Policy’ and as per this ‘no child labor’ notice is posted insidethe factory in prominent places. In addition, age verification certificate, national ID card, birth registration certificate or academic certificate (if any) arewell maintained in the respective personnel files.

    ়্াজ্ী ব হাযযব ট্ট় ়গ ট , ী়যট় ় ীন ্এববহ জপক া টজা জা়্ ীাযাপ যা ী়যট় ়গ টী় জপক া জ াগ় কগ ় ট ট ়নপ জযজ ্ শ়া টব় ীয় কগ্

    Remarks from Auditee

    Performance Area 9 : Special protection for young workers

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observations shows that the factory has a policy and procedures on young workers which posted in all prominent places in the premisesand communicated to the workers through training and awareness program. During the factory tour, no suspected young workers observed and nonewas noticed by the factory workers. However, as per policy the factory has written a standard procedures for special protection of the young workers asper local law and ILO standards.

    9.1, 9.2, 9.3, 9.4, 9.5 & 9.6 are marked as N/A since the factory did not use any young workers in the premises.

    ়্াজ্ী ব হাযযব ট্ট় ়গ ট , ী়যট় ়গ াপব ীা া্য হবয ীন টজা যা ব জা িাপ্ ী়যট় ় ্ ায টী় ্াফক ়স াপব ীা ব়আগ় ়গজ ্

    Remarks from Auditee

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 12/19

  • Performance Area 10 : No Precarious Employment

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observation shows that the facility follows all the requirement of local law related to employment. Copy of appointment letter, ID card andservice book is given to all the regular workers immediately upon joining. During the employees’ interview, all interviewed employees stated that theysign labor contracts with the facility and they have obtained the copies of their labor contracts prior joining. These labor contracts were in the locallanguage.

    ়্াজ্ী ব হাযযব ট ী়যট় ় ে়ইজযয টযা টত়ী়ত িট াগ় ীায্ জ াগ় ব , িটজল ী়লহ আ ট্য় যটাগয ীজব যজযতায ট ় ়্ হবয ্য জ গজাা জাীা্য ট্আগ় কগ্ ীা া্য়্য়ষী়ায ্য ়্য়াী়য ীা া্য যাত ট া়য় ন্জযয়় ্াম া েনজছ ়যয যা া়য় ট ় ়্ ববাযহ া়া্য া েনজছ ীজব ত় ীাযাপ ্ ন্বাযয ট া েনজছ শ় টগ ়ষ়গ টতট় জপত্

    Remarks from Auditee

    Performance Area 11 : No Bonded Labour

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observation shows that the employees are free to leave the factory when they resign from the services, with payment. There is norestriction on workers' movement within the premises. The workers are not forced to stay back once they get authorized leave from the management.

    11.2 is marked is N/A since the factory did not recruit any migrant in the premises.

    ়্াজ্ী ব হাযযব ট্ট়গ ট , ীাহে়যটা্য জ াসয টন়গ ে়ইজয ট াী ব্ার় ীয়য য নাজা িাপ্ ়মা য াায়র জাী েত়া য়য হবয টী়া ় য়য়়জ াষয় ট ট্ জাীা্য পননয ়বরা়যজযষাগআ টী়া ়পব য়য়রয়য়ীা় ট ট্

    Remarks from Auditee

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 13/19

  • Performance Area 12 : Protection of the Environment

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:12.4 - Issue corrected: There was a separate wastage area in the facility and wastage were kept in designated area with proper segregation by it's types of

    hazard. ট ন্র ্াাপ়জয়া: যসহর ব ীটীযব ্ ী জপত্

    12.5 - Issue corrected: The auditee took some steps to promote water conservation and water loss reduction. The facility management has madeawareness raising program on water waste reduction to their workers and employees. ট ন্র ্াাপ়জয়া: ী়যট় ় যরযশ়ব ় া়া্য ীা আ ীাহে়যটা্য ব়জ য যবেগ টয়ায় টী়া ় ্াো া় ট ়়্া ীায্

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: B Deadline date:30/11/2017Good practices

    NoneAreas of improvement

    The overall observation shows that the factory has developed a precise policy and procedure on environment management system. The wastecollection and disposal record is properly maintained. However, problem identified in below points:

    ়্াজ্ী ব হাযযব ট্ট় ়গ ট , ী়যট় ়গ বজযাযপ যরযশ়ব ়য স র ীন ন্জ জ্হক টজাা়ত় আ ব জা িাপ্ যসহর ্া্ক আ জয গ টযীলহ ় ়ায যযব়াযযব ীয় কগ্

    12.4 - There was a separate wastage area in the facility but wastage were kept in different places without proper segregation by it's types of hazard.

    যসহর ব ীটীযব ্ ী জপত ়্

    12.5 - The auditee took some steps to promote water conservation and water loss reduction but water was found misused in dining area at ground floor and 3other male toilets in the production floors.

    সত ্াযযব যা সত যজা ষ়্ হ্টা ীয়য তায ী়যট় ় ীযজাবয া ক ব্াযব ট গ ়ট্

    Remarks from Auditee

    None

    Performance Area 13 : Ethical Business Behaviour

    1- Followup Audit [Audit Id - 82286] Audit Date: 17/06/2017 PA Score: A Deadline date:

    GOOD PRACTICES:

    AREAS OF IMPROVEMENT:This PA (Performance Area) is not audited in the follow up audit.

    Remarks from Auditee:

    Full Audit [Audit Id - 71217] Audit Date: 07/12/2016 PA Score: A Deadline date:Good practices

    NoneAreas of improvement

    The overall observations shows that the factory has maintained a proper record keeping system and was provided all necessary documents to the auditteam for review. Factory has all legal licenses and permits to operate facility approved by the concerned authority. Management was transparent duringthe entire period of audit and they showed a positive attitude and was very supportive to the auditor during the site visit. They were very keen tomaintain a good business relations with all their business partners and were committed to fulfill their expectations. Currently the management has apolicy on ‘business ethics and anti-corruptions’ which is posted in all prominent places in the premises and was communicated to the employeesthrough awareness program and notice boards. However, problem identified in below point:

    ়্াজ্ী ব হাযযব ট্ট়গ ট ী়যট় ়গ ীন ্ ী টযীলহ ব়ত জ্া া যস়গ য়ট় কাগাপ যা ব হ় াত়ে ়য স র যজলো নাাী ্য াগ়স টগ ী় সব ্যযয়ক ীয় কাগজপত্

    Remarks from Auditee

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    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 14/19

  • Summary

    Audit Type Date AuditId PA1 PA2 PA3 PA4 PA5 PA6 PA7 PA8 PA9 PA10 PA11 PA12 PA13OverallRating

    Follow-upAudit 17/06/2017 82286 C C A A B A A A A A A A A B

    Full Audit 07/12/2016 71217 C B A A B A D A A A A B A C

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 15/19

  • Producer Photos

    External photo(s) of the production unit(s)Facility building.JPG

    Photo of fire safety equipmentEmergency light-2.JPG

    Photo of the sanitary facilitiesToilet facility.JPG

    External photo(s) of the production unit(s)Facility gate.JPG

    Photo of fire safety equipmentEvacuation plan.JPG

    Photo of the sanitary facilitiesWashing facility.JPG

    External photo(s) of the production unit(s)Facility name.JPG

    Photo of fire safety equipmentExit sign.JPG

    Photo of the inside of the main production hallBoiler.JPG

    External photo(s) of the production unit(s)Security post.JPG

    Photo of fire safety equipmentFire alarm control panel.JPG

    Photo of the inside of the main production hallCompressor.JPG

    Photo of the inside of the main production hallAccessories store.JPG

    Photo of fire safety equipmentFire assembly area.JPG

    Photo of the inside of the main production hallDrinking water.JPG

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 16/19

  • Photo of the inside of the main production hallCAD room.JPG

    Photo of fire safety equipmentFire extinguishers.JPG

    Photo of the inside of the main production hallElectrical wiring box.JPG

    Photo of the inside of the main production hallCutting section.JPG

    Photo of fire safety equipmentFire fighter.JPG

    Photo of the inside of the main production hallEmployee locker.JPG

    Photo of the inside of the main production hallFabric store.JPG

    Photo of fire safety equipmentFire hose reel.JPG

    Photo of the inside of the main production hallExhaust fan.JPG

    Photo of the inside of the main production hallFinished goods store.JPG

    Photo of fire safety equipmentFire pump.JPG

    Photo of the inside of the main production hallFabric relaxation area.JPG

    Photo of the inside of the main production hallFinishing section.JPG

    Photo of fire safety equipmentFirefighting equipment.JPG

    Photo of the inside of the main production hallFusing machine.JPG

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 17/19

  • Photo of the inside of the main production hallFolding section.JPG

    Photo of fire safety equipmentGong bel.JPG

    Photo of the inside of the main production hallGenerator.JPG

    Photo of the inside of the main production hallIron section.JPG

    Photo of fire safety equipmentSprinkler riser.JPG

    Photo of the inside of the main production hallGrievence box.JPG

    Photo of the inside of the main production hallLaboratory.JPG

    Photo first aid facilitiesDoctor room.JPG

    Photo of the inside of the main production hallNotice board.JPG

    Photo of the inside of the main production hallPacking section.JPG

    Photo first aid facilitiesFirst aid box.JPG

    Photo of the inside of the main production hallRooftop.JPG

    Photo of the inside of the main production hallSample section.JPG

    Photo of the canteen (if applicable)Dining area.JPG

    Photo of the inside of the main production hallStair.JPG

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 18/19

  • Photo of the inside of the main production hallSewing section.JPG

    Photo of the code of conduct on displayBSCI COC posted.JPG

    Photo of the inside of the main production hallTraining room.JPG

    Photo of the inside of the main production hallThread sucker.JPG

    Photo of the nursery (if applicable)Child care.JPG

    Photo of the inside of the main production hallWastage segregated.JPG

    Photo of fire safety equipmentElectrical shock restoration alert.JPG

    Photo of the personal protection equipments (if applicable)PPE usage.JPG

    Photo of the inside of the main production hallWastage store.JPG

    Photo of fire safety equipmentEmergency light-1.JPG

    Created with EO.Pdf for .NET trial version. http://www.essentialobjects.com.

    Producer : Sterling Creations Ltd.DBID : 365118 and Audit Id : 82286 Audit Date : 17/06/2017

    Audit Type : Follow-up Audit

    Page 19/19