Corporate Presentation 2010
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Transcript of Corporate Presentation 2010
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iscoord is-phone PresentationMarch 2010, Version 1.8
iscoord ag | Beustweg 12 | 8032 Zurich | Switzerland | +41 44 258 88 82 | [email protected] | iscoord.com
Corporate Presentation 2010
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iscoord is-phone PresentationMarch 2010, Version 1.8
Company Profile• Founded in 2002, headquarter in Zurich (Switzerland)• Privately owned• Softphone & UC Client development since 2004• Seasoned management and development know-how• Strong partner network & official certifications
• Winner of several international awards
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Positioning
Free / OpenSource Softphones
IntegratedUC software
clientsUC hardware-
based solutions
« Our mission is to develop and market UC software solutions which seamlessly integrate in the business tools of corporations. »
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Overview – IBM Lotus Notes/Sametime Integration
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Overview – Microsoft Integration
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Portable is-phone ® for iPhoneis-phone® Overview - Portable & iPhone
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Unified Communications Features
• Office• Customer Location• Home Office• Hotel• On the Road
• Certified:3Com, Avaya, Nortel,Siemens• Tested or in
certification process:Alcatel, Asterisk, Cisco, NEC, Object-world and others
• Phone Call• Call Center/IVR• Audio/Video
Conferencing• Mail/Instant
Messaging• Presence (IM, SIP)
• PC Workstation• IBM Lotus Notes• IBM Lotus Sametime• IBM Symphony• Microsoft Outlook• Microsoft Messenger• Microsoft Office• Mobiles (iPhone)
Whateverdesktop
infrayou are
usingWhatever you are doing
Whereveryou are Whatever
IP telephony
infra isinstalled
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iscoord is-phone PresentationMarch 2010, Version 1.8
Enterprise gradeDeployment / Security / Provisioning
is-phone® Key Functionalities
AudioConferencing(client based,
max. 16)Chat &
File Transfer
VideoConferencing(client based,
max. 8)
SIP & IMPresenceServices
SmoothIntegration
with Lotus Notes
&Outlook
CallRecording
Hard PhoneCTI
Features
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® Overview I
• is-phone® for IBM Lotus Notes / SametimePlug-in running with version 8.01 or higherRich client running with version 6/7/8
• is-phone® for Microsoft OfficeRich client for Outlook/Exchange & Live MessengerToolbar plug-ins for Outlook, MS Office, IExplorer
• is-phone® PortableStand-Alone UC client, SaaS/Browser ready
• is-phone® SDK Telephony development kit for tailoredapplications like CRMs, Intranets etc.
• is-phone® for MobilesAvailable in the iTunes App store: is-phone for iPhoneOther mobile platforms on request
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iscoord is-phone PresentationMarch 2010, Version 1.8
Integrated Portable Mobile
IBM Microsoft
Audio• VoIP incl. Conferencing (16
participants)• CTI features & add-ons
• VoIP incl. Conferencing (16 participants)• CTI features
VoIP(WiFi, 3G/4G)
Video Video call incl. Conferencing (8 participants) On request
Chat• Lotus Sametime• Other chat protocols e.g.
Jabber on request
• Live Messenger• T.140• Others on request
On request On request
Email • Lotus Notes 6/7/8 • Outlook/Exchange On request -
Presence• PBX (SIP Presence)• Lotus Sametime• Others on request
• PBX (SIP Presence)• Live Messenger• Others on request
• PBX (SIP Presence)• Lotus Sametime• Live Messenger• Others on request
On request
File Transfer - Yes - -Desk/App Sharing - Yes (Q4/2010) - -
OS•Windows• Unix• OS X
Windows•Windows• Unix• OS X
iPhone
PBX InteroperabilityCertified/tested: 3Com, Alcatel-Lucent, AdTran/ObjectWorld, Asterisk/Digium, Avaya, BroadSoft,
Cisco, Comverse, Genesys, MetaSwitch, Mitel, NEC, Nortel, OpenSIPS, Siemens, sipfoundry, SIP providers/hosters etc.
OEM Version Yes Yes Yes YesSaaS Enabled - - Yes -
is-phone® Overview II
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone for MS Office
is-phone for Notes /
Sametime
is-phonePortable
is-phonefor iPhone
Standard Telephony• Inbound & outbound calls to PSTN, mobile, SIP • Notification pop-ups N/A• Contact centric interface • Call display • Zero-Touch device configuration N/A• Microphone and volume controls Corporate Telephony• MS Outlook 1) (including MS Exchange) - - -• IBM Lotus Notes/Domino and LDAP - - -• Voicemail, MWI, Hold, Transfer, Forward, ... () ()• IP PBX Interoperability • Programmable IP PBX features ()• Audio/Video conferencing (16/8 participants) ()• Presence SIP (PBX), MSN SIP (PBX),
Sametime ()
• Instant Messaging MSN Msg.2), T.140 Sametime, T.140 () ()1) Includes MS Outlook integration with click-to-dial on contacts2) Other IM connectors available on request: Yahoo, Google Talk, AOL, Jabber …
is-phone® Key Functionalities - I
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone for MS Office
is-phone for Notes /
Sametime
is-phonePortable
is-phonefor iPhone
Security• Single-Sign-On (SSO) - (Lotus) - -• SRTP, TLS • NAT & Firewall traversals (STUN, TURN, ICE) Miscellaneous• OEM rebranding• Remote Provisioning & Administration• G711, G722, G729, G726, Speex, GSM, iLBC, ... 3)
• H263, H264, MPEG4. Theora 3)
• QoS (customizable)• Multi-languages support
(English/Chinese/French/…)• Multi-SIP accounts registration• Operating System:
- Windows- Linux (Ubuntu)- OS X- iPhone
SIP, HTTPS/XML
Lotus provisioning
SIP,
HTTPS/XML
()
()
3) Other Codec binary libraries can be added on demand. Please ask us.
is-phone® Key Functionalities - II
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is-phone® References
• Customers (selection)
• Partners (selection)
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iscoord differentiators
Seamless Integration• IBM Lotus Notes/Sametime• MS Office• Web business applications
Flexible Architecture• Agnostic with the back-end infrastructure• Certified/tested with key IP PBX/IMS platforms• Windows, Linux, MAC OS X, iPhone, Android, …
Innovative OEM Licensing Models• One-time licensing• Rental licensing• Upgrading licensing• Per-Device licensing
Fast Responsive Services• Rebranding• Customization• Specific development• Support
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iscoord is-phone PresentationMarch 2010, Version 1.8
Architecture Review / is-phone®
Client application is-phone stand-alone or for Microsoft Office and IBM Lotus,incl. web calls (IE, Firefox …)
Internal Service:IP PBX, Conferencing bridge, Video Conferencing System
Internet, LAN, WAN, WiFi, 3G/4G
…
1
2b
External Service:VoIP Service,Hosted IP PBX, IMS platform …
2a
OR
is-phone does not require any
middleware or server components
SIP
PC (desktop, laptop, mobile, tablet) with audio/video peripherals
Windows, GNU/Linux or Mac OS X and mobile/tablet OS (e.g. iPhone/iPad)
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® InteroperabilityIP PBX Supplier is-phone3Com: VCX Platform certifiedAlcatel-Lucent: OmniPCX Enterpise certification pendingAvaya: SES Platform certifiedBroadSoft: BroadWorks testedCisco: Unified Communications Manager Version 5/6/7 testedComverse: Netcentrex certifiedDigium: Asterisk Server testedMetaSwitch testedMitel testedNEC Sphere testedNortel : MCS 1000/2000 Platform certifiedAdtran/Objectworld certification pendingOpenSER: OpenSIPS Server testedSiemens : HiPath 2000/3000/4000/5000/8000 Platform certifiedSIPfoundry: sipXecs tested
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iscoord is-phone PresentationMarch 2010, Version 1.8
iscoord Services Overview
•Specific development•GUI, telephony featuresCustomization
Services
•Pre-defined rebranding•Fast OEM adaptationOEM & Rebranding
Services•Updates & upgrades•Subscription schemesMaintenance
Services
•3rd level•Email
Support Services
•On site•iscoord products
Training Services
• 5/7 – 8am to 5pm
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® - Instant Deployment• is-phone configuration & management through XML files• with or without licensing server• 3 modes:
a) manual configuration by the end-user (through the GUI)b) pre-configured XML file installed by a technicianc) remote administration and provisioning (OAMP)
Mapping
. HTTP/HTTPS
. TFTP/SFTP
. SOAP/XML
Service Provider or CustomerProvisioning Server
Text orXML
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iscoord is-phone PresentationMarch 2010, Version 1.8
is-phone® - Business Models
•upfront•rental•sharing revenue•upgrading
Licensing schemes
•Resellers•OEMs (large volume)
Models
•price decrease according to license volume
Pricing
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Conclusion• Creative business models with OEMs and resellers• Innovative business models• Development of synergies• Outstanding telecom solutions
• We keep it simple!• Simple usage, hardware integration strategy (PBX and hard phone)• No technology brainer: runs whatever the OS or software
environment is!• Full flexible architecture• Standards only: no proprietary approach• iscoord‘s solutions interoperability with most telecom vendor
equipments• High scalability• No additional server needed
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iscoord is-phone PresentationMarch 2010, Version 1.8
For further information please contact:
iscoord agBeustweg 128032 Zurich, SwitzerlandPhone +41 44 258 88 82Fax +41 44 258 88 99Email [email protected] www.iscoord.com
All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.
Thank you for your attention.