Corporate Presentation 2010

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1 iscoord is-phone Presentation March 2010, Version 1.8 iscoord ag | Beustweg 12 | 8032 Zurich | Switzerland | +41 44 258 88 82 | [email protected] | iscoord.com Corporate Presentation 2010

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Corporate Presentation 2010. Company Profile. Founded in 2002, headquarter in Zurich (Switzerland) Privately owned Softphone & UC Client development since 2004 Seasoned management and development know-how Strong partner network & official certifications - PowerPoint PPT Presentation

Transcript of Corporate Presentation 2010

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iscoord is-phone PresentationMarch 2010, Version 1.8

iscoord ag | Beustweg 12 | 8032 Zurich | Switzerland | +41 44 258 88 82 | [email protected] | iscoord.com

Corporate Presentation 2010

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Company Profile• Founded in 2002, headquarter in Zurich (Switzerland)• Privately owned• Softphone & UC Client development since 2004• Seasoned management and development know-how• Strong partner network & official certifications

• Winner of several international awards

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is-phone® Positioning

Free / OpenSource Softphones

IntegratedUC software

clientsUC hardware-

based solutions

« Our mission is to develop and market UC software solutions which seamlessly integrate in the business tools of corporations. »

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is-phone® Overview – IBM Lotus Notes/Sametime Integration

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is-phone® Overview – Microsoft Integration

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is-phone® Portable is-phone ® for iPhoneis-phone® Overview - Portable & iPhone

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is-phone® Unified Communications Features

• Office• Customer Location• Home Office• Hotel• On the Road

• Certified:3Com, Avaya, Nortel,Siemens• Tested or in

certification process:Alcatel, Asterisk, Cisco, NEC, Object-world and others

• Phone Call• Call Center/IVR• Audio/Video

Conferencing• Mail/Instant

Messaging• Presence (IM, SIP)

• PC Workstation• IBM Lotus Notes• IBM Lotus Sametime• IBM Symphony• Microsoft Outlook• Microsoft Messenger• Microsoft Office• Mobiles (iPhone)

Whateverdesktop

infrayou are

usingWhatever you are doing

Whereveryou are Whatever

IP telephony

infra isinstalled

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Enterprise gradeDeployment / Security / Provisioning

is-phone® Key Functionalities

AudioConferencing(client based,

max. 16)Chat &

File Transfer

VideoConferencing(client based,

max. 8)

SIP & IMPresenceServices

SmoothIntegration

with Lotus Notes

&Outlook

CallRecording

Hard PhoneCTI

Features

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is-phone® Overview I

• is-phone® for IBM Lotus Notes / SametimePlug-in running with version 8.01 or higherRich client running with version 6/7/8

• is-phone® for Microsoft OfficeRich client for Outlook/Exchange & Live MessengerToolbar plug-ins for Outlook, MS Office, IExplorer

• is-phone® PortableStand-Alone UC client, SaaS/Browser ready

• is-phone® SDK Telephony development kit for tailoredapplications like CRMs, Intranets etc.

• is-phone® for MobilesAvailable in the iTunes App store: is-phone for iPhoneOther mobile platforms on request

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Integrated Portable Mobile

IBM Microsoft

Audio• VoIP incl. Conferencing (16

participants)• CTI features & add-ons

• VoIP incl. Conferencing (16 participants)• CTI features

VoIP(WiFi, 3G/4G)

Video Video call incl. Conferencing (8 participants) On request

Chat• Lotus Sametime• Other chat protocols e.g.

Jabber on request

• Live Messenger• T.140• Others on request

On request On request

Email • Lotus Notes 6/7/8 • Outlook/Exchange On request -

Presence• PBX (SIP Presence)• Lotus Sametime• Others on request

• PBX (SIP Presence)• Live Messenger• Others on request

• PBX (SIP Presence)• Lotus Sametime• Live Messenger• Others on request

On request

File Transfer - Yes - -Desk/App Sharing - Yes (Q4/2010) - -

OS•Windows• Unix• OS X

Windows•Windows• Unix• OS X

iPhone

PBX InteroperabilityCertified/tested: 3Com, Alcatel-Lucent, AdTran/ObjectWorld, Asterisk/Digium, Avaya, BroadSoft,

Cisco, Comverse, Genesys, MetaSwitch, Mitel, NEC, Nortel, OpenSIPS, Siemens, sipfoundry, SIP providers/hosters etc.

OEM Version Yes Yes Yes YesSaaS Enabled - - Yes -

is-phone® Overview II

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is-phone for MS Office

is-phone for Notes /

Sametime

is-phonePortable

is-phonefor iPhone

Standard Telephony• Inbound & outbound calls to PSTN, mobile, SIP • Notification pop-ups N/A• Contact centric interface • Call display • Zero-Touch device configuration N/A• Microphone and volume controls Corporate Telephony• MS Outlook 1) (including MS Exchange) - - -• IBM Lotus Notes/Domino and LDAP - - -• Voicemail, MWI, Hold, Transfer, Forward, ... () ()• IP PBX Interoperability • Programmable IP PBX features ()• Audio/Video conferencing (16/8 participants) ()• Presence SIP (PBX), MSN SIP (PBX),

Sametime ()

• Instant Messaging MSN Msg.2), T.140 Sametime, T.140 () ()1) Includes MS Outlook integration with click-to-dial on contacts2) Other IM connectors available on request: Yahoo, Google Talk, AOL, Jabber …

is-phone® Key Functionalities - I

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is-phone for MS Office

is-phone for Notes /

Sametime

is-phonePortable

is-phonefor iPhone

Security• Single-Sign-On (SSO) - (Lotus) - -• SRTP, TLS • NAT & Firewall traversals (STUN, TURN, ICE) Miscellaneous• OEM rebranding• Remote Provisioning & Administration• G711, G722, G729, G726, Speex, GSM, iLBC, ... 3)

• H263, H264, MPEG4. Theora 3)

• QoS (customizable)• Multi-languages support

(English/Chinese/French/…)• Multi-SIP accounts registration• Operating System:

- Windows- Linux (Ubuntu)- OS X- iPhone

SIP, HTTPS/XML

Lotus provisioning

SIP,

HTTPS/XML

()

()

3) Other Codec binary libraries can be added on demand. Please ask us.

is-phone® Key Functionalities - II

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is-phone® References

• Customers (selection)

• Partners (selection)

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iscoord differentiators

Seamless Integration• IBM Lotus Notes/Sametime• MS Office• Web business applications

Flexible Architecture• Agnostic with the back-end infrastructure• Certified/tested with key IP PBX/IMS platforms• Windows, Linux, MAC OS X, iPhone, Android, …

Innovative OEM Licensing Models• One-time licensing• Rental licensing• Upgrading licensing• Per-Device licensing

Fast Responsive Services• Rebranding• Customization• Specific development• Support

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Architecture Review / is-phone®

Client application is-phone stand-alone or for Microsoft Office and IBM Lotus,incl. web calls (IE, Firefox …)

Internal Service:IP PBX, Conferencing bridge, Video Conferencing System

Internet, LAN, WAN, WiFi, 3G/4G

1

2b

External Service:VoIP Service,Hosted IP PBX, IMS platform …

2a

OR

is-phone does not require any

middleware or server components

SIP

PC (desktop, laptop, mobile, tablet) with audio/video peripherals

Windows, GNU/Linux or Mac OS X and mobile/tablet OS (e.g. iPhone/iPad)

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is-phone® InteroperabilityIP PBX Supplier is-phone3Com: VCX Platform certifiedAlcatel-Lucent: OmniPCX Enterpise certification pendingAvaya: SES Platform certifiedBroadSoft: BroadWorks testedCisco: Unified Communications Manager Version 5/6/7 testedComverse: Netcentrex certifiedDigium: Asterisk Server testedMetaSwitch testedMitel testedNEC Sphere testedNortel : MCS 1000/2000 Platform certifiedAdtran/Objectworld certification pendingOpenSER: OpenSIPS Server testedSiemens : HiPath 2000/3000/4000/5000/8000 Platform certifiedSIPfoundry: sipXecs tested

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iscoord Services Overview

•Specific development•GUI, telephony featuresCustomization

Services

•Pre-defined rebranding•Fast OEM adaptationOEM & Rebranding

Services•Updates & upgrades•Subscription schemesMaintenance

Services

•3rd level•Email

Support Services

•On site•iscoord products

Training Services

• 5/7 – 8am to 5pm

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is-phone® - Instant Deployment• is-phone configuration & management through XML files• with or without licensing server• 3 modes:

a) manual configuration by the end-user (through the GUI)b) pre-configured XML file installed by a technicianc) remote administration and provisioning (OAMP)

Mapping

. HTTP/HTTPS

. TFTP/SFTP

. SOAP/XML

Service Provider or CustomerProvisioning Server

Text orXML

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is-phone® - Business Models

•upfront•rental•sharing revenue•upgrading

Licensing schemes

•Resellers•OEMs (large volume)

Models

•price decrease according to license volume

Pricing

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Conclusion• Creative business models with OEMs and resellers• Innovative business models• Development of synergies• Outstanding telecom solutions

• We keep it simple!• Simple usage, hardware integration strategy (PBX and hard phone)• No technology brainer: runs whatever the OS or software

environment is!• Full flexible architecture• Standards only: no proprietary approach• iscoord‘s solutions interoperability with most telecom vendor

equipments• High scalability• No additional server needed

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For further information please contact:

iscoord agBeustweg 128032 Zurich, SwitzerlandPhone +41 44 258 88 82Fax +41 44 258 88 99Email [email protected] www.iscoord.com

All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Thank you for your attention.