Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

The HealthEquity experience for partners

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Nothing in this communication is intended as legal, tax, financial, or medical advice. Always consult a professional when making life changing decisions. In addition to restrictions imposed by law, your employer may limit what expenses are eligible for reimbursements. It is the members' responsibility to ensure eligibility requirements as well as if they are eligible for the plan and expenses submitted.

State taxes vary from federal tax. Discussion here only focuses on federal income tax. Consult your advisor or the IRS with any questions on filing your tax return.

HSA's are never taxed at a federal income tax level when used appropriately for qualified medical expenses. Also, most states recognize HSA funds as tax-free with very few exceptions. Please consult a tax advisor regarding your state's specific rules.

No Soliciting. No Recording. No Photography.

No part of this presentation may be copied, recorded, or rebroadcast in any form.

Screenshots presented are samples only, actual results may vary.

Mutual Funds are subject to investment risk (including the possible loss of the principal invested), and are not FDIC insured or guaranteed by HealthEquity. Before making any investment, review the fund’s prospectus.

HealthEquity, Inc., and HealthEquity Advisors, LLC  a wholly owned subsidiary, do not provide legal, tax, financial, medical or marital advice. Always consult a professional when making life changing decisions.

HealthEquity Advisors, LLC™, is a separate, wholly-owned subsidiary of HealthEquity, Inc. and an SEC-registered investment advisor. HealthEquity Advisors, LLC does provide web-based investment advice to HSA holders that subscribe for its services (minimum thresholds and additional fees apply). In addition, they also select the mutual funds offered to HSA holders through the HealthEquity, Inc. platform. Investment options and thresholds may vary and are subject to change. Consult your advisor or the IRS with any questions regarding investments or on filing your tax return.

Important Information

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About HealthEquity

Source: HealthEquity FY16 Q3 Earnings Release

Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

Enhanced features

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World-class member services

Kathy, Member Services

• Let us take the calls, not you• Unique customer experience• Providing insight to maximize savings• Measured on education of members, not

length of calls• Extensive ongoing training • High retention rates• Based in Salt Lake City, no outsourcing

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Powerful investment resources

HSA balances have potential to grow with tax-free earnings:1. No-risk FDIC-insured cash account2. Low-risk Yield Plus3. Varying risk mutual funds

a. Best-in-class fundsb. Investor Choice funds

Investments available to HSA holders are subject to risk, including the possible loss of the principal invested and are not FDIC insured or guaranteed by HealthEquity. Additional fees may apply.

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Powerful investment resources

• Full service• Auto implementation• $.80 per $1000

• Member implementsadvice

• $.50 per $1,000

• Member manages• No advice• Free

HealthEquity does not provide financial advice. HealthEquity Advisors, LLC™ does provide web-based investment advice to HSA holders that subscribe for its services (minimum thresholds and additional fees apply).

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Robust, easy-to-use member portal

Access a demo:https://demo.healthequity.com/HE.aspxUser ID: demo172Password: Demo1234!

Video tutorials:www.HealthEquity.com/videos

Sample

Mobile app

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- On-the-go access and history- Photo documentation- Send payments and reimbursements- Manage debit card transactions- Initiate claims and view their status

Convenient mobile app

Sample

Must activate account via HealthEquity website in order to utilize mobile app.

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Open enrollment support

Open enrollment support• Onsite education:

Available for employers with 1,000+ eligibles

One day offered for each 2,000 eligible employees

• Webinars:• www.healthequity.com/webinars

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Plan comparison tool

Access a demo:www.CompareMyHSA.com/demo1

- Free customized tool for any size of group

- Preload health plan details- Capability to email results

Scenarios, results and calculations presented in this tool are example estimates only. Individual results may vary.

Sample

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Communications tools for employers

www.HealthEquity.com/educate

- Comprehensive comm plan:- Pre-enrollment- Enrollment- Ongoing education

Sample

Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

Distinctions

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Fees

• Admin fee – $2.50 per account per month*

• Application fees– Free for electronic submissions– $20 for paper applications

• Statement fees– Free for electronic delivery– $2.50 per month for paper (charged to

member)

• Check fee– Free for member direct deposit

reimbursements– $2.00 for checks to members– Provider payments always free*Admin fees may be paid by the partner or employer

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Member fund access

• Proactive compliance strategy• HealthEquity® Visa® Health

Account Card*, MCC code protected– ATM withdrawals not permitted

• Check books are not available– Payments can be sent directly to

providers using the member portal at no cost to the member

*This card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC.

Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

Timeline

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Timeline

*This card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC.

Oct 22, 2015 Press release distributed

Oct 22, 2015 Notification to The Bancorp Bank sales channels, brokers and employers

Oct 30, 2015 The Bancorp Bank resignation letter mailed to account holders

Week of Nov 9 HealthEquity pre-conversion letter

Nov 16, 2015 HealthEquity cards mailed

Nov 30, 2015 HealthEquity becomes HSA custodian

Dec 1, 2015 Final day to use Funds Transfer/Bill Pay from The Bancorp Bank

Dec 4, 2015 Last day to use The Bancorp Bank card

Dec 5-6, 2015 The Bancorp Bank card deactivated – Balances no longer visible at The Bancorp Bank

Dec 7, 2015 Employers begin funding at HealthEquity

Dec 7, 2015 The Bancorp Bank funds availability at HealthEquity

Mar 31, 2016 Access to The Bancorp Bank online account disabled

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Transitioning groups

• Committed to accurate data and maintaining strict privacy and security standards– Where available, HealthEquity will associate members to

employers– We need your help!!

• Data to tie members to employers• Send email to employers introducing HealthEquity & direct to

various support tools– Landing page– Webinars– Employer Services team

– The Bancorp Bank will forward contributions received through 12/31/2015 to HealthEquity

– The Bancorp Bank will forward eligibility received through December 31, 2015 to HealthEquity

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Onboarding

• Proactive communication

– Welcome communication– Employer welcome site

• Timeline of key transitional milestones• Copies of accountholder mailings• HealthEquity contact information

– Employer portal walkthrough• Webinars• 1:1 with Employer Services rep

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Tax reporting

• Members will receive any required tax forms from The Bancorp Bank and from HealthEquity for activity occurring at the perspective entity.

Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

Ongoing processes

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Sales support

• Regional sales director– In market subject matter expert– Sales strategy– Sales training and support

• Regional sales support– CE courses– Day-to-day questions– Open enrollment support

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Employer portal

The HealthEquity employer portal can be used to manage:

• Funding– EFT funding is recommended– Check deposits are subject to a two-

day hold

• Eligibility– Manage employee eligibility,

including adding new enrollees and removing terminated employees

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Employer portal

• Full employee listing– Product enrollment– CIP status– Pending contributions

• Contribution tools (and uploads)– Direct ACH contributions– Contribution/invoice history– Error detection and correction

• Reporting

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Ongoing employer support

• Account management team 500+ eligible groups

• Employer services– 8 am to 7 pm CT for all employers– EmployerServices@HealthEquity.com– One group to manage all inquiries

• Employer portal guide• Employer portal webinars

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Member support

• Member welcome kits (single mailing)– HealthEquity debit card– Welcome brochure with instructions on

accessing online member portal, using debit card, etc.

– Fee schedule– TRANSITION SUPPORT: Insert

describing the changes with debit card policies

• 24/7 member services support• Online education resources

Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc.Confidential and proprietary. Reproduction without express written consent is prohibited.

Additional resources

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Additional resources

• Partner transition resource website: www.healthequity.com/bancorp/tpa

• Partner sales support: 877.949.6727• Employer transition resource website:

www.healthequity.com/bancorp/er• Employer support: 866.382.3510• Member transition resource website:

www.healthequity.com/bancorp/members• Member support: 877.915.3233