Copyright ©2011 Pearson Education Inc. All rights reserved. Chapter 9 Social Work Functions and...

Copyright ©2011 Pearson Education Inc. All rights reserved.

Chapter 9Social Work Functions

and RolesSocial Work

An Empowering ProfessionSeventh Edition

Brenda DuBois & Karla Miley

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Social Work Functions

• Consultancy– Resolving personal and interpersonal problems

• Resource Management– Coordinating social service delivery– Linking clients with formal and informal resources

• Education– Information sharing through teaching, training, or

community education


Integrating Practice, Policy, and Research

• Direct Practice– Resolve problems in social functioning– Link clients with resources– Use information for social change

• Policy Analysis and Formulation– Recognize policy impact on direct practice – Achieve equity in allocation of resources– Inform decision-making for policy development

• Research and Evaluation– Draw upon evidence-base practice– Apply research findings to address service gaps and barriers– Contribute to knowledge base of social work


Engage, Assess, Intervene, Evaluate CSWE EPAS 2.1.10

• Generalist social work integrates direct practice, policy analysis and formulation, and research and evaluation.

• What practice knowledge and skills are needed to carry out these activities?


Consultancy Roles

• Enabler role– Microlevel - Individuals & families

• Facilitator role– Mezzolevel - Formal groups & organizations

• Planner role– Macrolevel – Communities & societies

• Colleague and monitor role– Social work profession


Consultancy Strategies

• Counseling strategies– Microlevel - Individuals & families

• Organizational development strategies– Mezzolevel - Formal groups & organizations

• Research and planning strategies– Macrolevel – Communities & societies

• Professional acculturation strategies– Social work profession


Engage, Assess, Intervene, Evaluate CSWE EPAS 2.1.10

• Social work roles define the direction for professional activities and the corollary intervention strategies activate practice roles.

• What common elements or themes are evident in the various roles and strategies associated with the function of consultancy for problem solving?


Resource Management Roles

• Broker and advocate role– Microlevel - Individuals & families

• Convener and mediator role– Mezzolevel - Formal groups & organizations

• Activist role– Macrolevel – Communities & societies

• Catalyst role– Social work profession


Resource Management Strategies

• Case management strategies– Microlevel - Individuals & families

• Networking strategies– Mezzolevel - Formal groups & organizations

• Social action strategies– Macrolevel – Communities & societies

• Community service strategies – Social work profession


Critical Thinking CSWE EPAS 2.1.3

• Information is power!

• Drawing on MacIver's description of power as knowledge - the know-how, know-what, know-when, and know-where, what is the purpose of information as a central component to empowerment at various client system levels?


Education Roles

• Teacher role– Microlevel - Individuals & families

• Trainer role – Mezzolevel - Formal groups & organizations

• Outreach role– Macrolevel – Communities & societies

• Researcher and scholar role– Social work profession


Education Strategies

• Information processing strategies– Microlevel - Individuals & families

• Professional training strategies – Mezzolevel - Formal groups & organizations

• Community education strategies – Macrolevel – Communities & societies

• Knowledge development strategies– Social work profession


Research-Based Practice CSWE EPAS 2.1.0

• There is an increasing in emphasis on developing best practices and employing evidence-based interventions.

• How can social workers fully achieve the professional expectation to contribute to the knowledge base of practice through their research and scholarship role?

Copyright ©2011 Pearson Education Inc. All rights reserved. Chapter 9 Social Work Functions and...

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