Conversations skills
description
Transcript of Conversations skills
![Page 1: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/1.jpg)
![Page 2: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/2.jpg)
CONVERSATION
MUTUAL EXCHANGE OF
IDEAS AND THOUGHTS
![Page 3: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/3.jpg)
CONVERSATION SKILLS• MAGIC KEY TO PERSONAL AND
SOCIAL POPULARITY• BUSINESS MEETINGS PAY OFF• EXPRESS YOUR POTENTIAL• KNOW A SENSE OF PERSONAL
HAPPINESS• DEVELOP NEW FRIENDSHIPS• STRENGTHEN OLD ONES
![Page 4: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/4.jpg)
BEING A GOOD LISTENER WILL MAKE YOU A
WINNER
![Page 5: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/5.jpg)
INITIATE CONVERSATION
• ASK QUESTIONS
• MAKE A STATEMENT FOLLOWED BY A QUESTION ON:
the party, food,weather, current news, books, movies or pay a compliment
![Page 6: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/6.jpg)
WITH ONE PERSON
Provide a topic that:• Appeals to his interest
• Leads to discussing his hobby
• Gets him talking about his job
• Pays a compliment to him
![Page 7: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/7.jpg)
IN A GROUP:
SPARK A DISCUSSION ON A SUBJECT THAT INTERESTS MANY PRESENT :
• a hobby/ interest that the group has in common
• a spectator experience you’ve shares together
![Page 8: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/8.jpg)
WATCH YOUR REACTIONS
• BE PLEASANT
• BE CHEERFUL
• BE SINCERE
![Page 9: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/9.jpg)
CONVERSATION MEANS GIVE AND TAKE AND NOT SIMPLY ASKING
QUESTIONS
![Page 10: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/10.jpg)
RID YOURSELF OF INHIBITION/ SHYNESS
• THINK OBJECTIVELY ABOUT THE PROBLEM, NOT SUBJECTIVELY ABOUT YOURSELF
• PUT THE NEEDS OF OTHERS FIRST
![Page 11: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/11.jpg)
COMMUNICATE CLEARLY
• ENGAGE MIND BEFORE STARTING TONGUE
•SIMPLICITY IMPROVES EFFECTIVENESS
•DON’T GET EMOTIONAL
•USE SPECIFIC AND NOT GENERAL WORDS
•AIM FOR A MORE ANIMATED COVERSATION
![Page 12: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/12.jpg)
BUILD A RESERVOIR OF KNOWLEDGE AND
CULTIVATE INTERESTS
![Page 13: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/13.jpg)
USE A GENERALIST AND SPECIALIST APPROACH
•READ BOOKS, PAPERS, MAGAZINES
•RECALL MOVIES, TV SHOWS
•KNOW YOUR ENVIRONMENT, GEOGRAPHICAL AREA
•KNOW YOUR JOB, YOUR COMPANY AND ITS PRODUCT/ SERVICE
![Page 14: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/14.jpg)
DON’T•MONOPOLISE
•BE GARRULOUS
•BE INSULTING & ABUSIVE
•AIR DIFFERENCES
•TALK OF MUNDANE TOPICSCONTD
![Page 15: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/15.jpg)
•TALK OF ILLNESS & MISFORTUNE
•GOSSIP
•INTERRUPT
•FINISH SENTENCES
•SNATCH STORY
DON’T
![Page 16: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/16.jpg)
![Page 17: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/17.jpg)
VOICE MODULATION
SPEECH BLEMISHES & HOW TO DETECT THEM
MIRROR• Are you using your hands too much?• Are you tense, aloof, stiff, talking without moving your
lips? Forcing your voice? Making faces while talking?
TAPE RECORDER• Helps you to hear exactly as you sound. You can detect
your defects and shortcomings. You can use it to review your ideas aloud, to edit, practice speech/presentations before interviews.
VIDEO RECORDER• This is a combination of mirror & tape recorder. Helps to
see as well as hear.
![Page 18: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/18.jpg)
• NOSE TALKER• When you talk through your nose, you twang. Clasp your
nose between thumb and forefingers and say “ Mona sang seventeen songs & swooned” Your fingers pick up the vibration caused in your nose by “M”, “N” and “NG” The three legitimate sounds in our language.
• The voice finds its way through the nose if your mouth does not open enough when you talk.
• There should be at least half an inch gap between your teeth when you talk. Nasal speakers speak with their teeth close – worse are those who speak with their lips closed.
• For persuasive and impressive speech bring your resonance from your chest and not your nose.
• The clenched jaw speaker emanates tenseness & strain. Tightness in the voice creates the impression you are holding back.
![Page 19: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/19.jpg)
Strident
• Do you talk that way even when you are not angry?
• Neck looks taut, veins and cords stand out like ropes. Muscles around the chin are tight to the eye and touch.
The Unfocussed Speaker
• Sounds weary & depressed.
• Lacks vitality, vigor, energy, enthusiasm & intensity.
Whisperer
• When you fail to project because of improper breath support.
• Whispering is for telling secrets. Whisper is a ghost of a sound from which tone and resonance are missing.
A Fader
• One whose voice comes and goes. Starts on a strong note but fades into silence.
![Page 20: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/20.jpg)
Fog Horn
• Because of faulty breath support leading to strain. Unsupported voice is like climbing a hill in high gear. It moves slower , jerks and finally stalls altogether..
Lazy lips
• A person whose lips do not move enough. Fails to project, runs whole words together sometimes omitting whole syllables.
Colour Gray
• Average voice scales 12 to 20 notes. A professional singer or actor reaches 36.. A bad speaker hits 5 notes. This is the voice like a tap with a faulty washer – it goes drip drip drip – the kind of voice that puts people to sleep.
![Page 21: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/21.jpg)
• No variety, no pitch, no colour. To check your voice for drabness read from a newspaper and check your speech for pitch and pacing.
Does your speedometer need adjusting
• Talking fast makes the audience breathless and talking slowly puts him to sleep!
• We should average between 120 to 160 wpm. We read faster than we talk. Rate should never be constant. Thought and emotion alter pacing. Pause for effect. Chance in tempo provides variety.
Speech tics
• “You knows”, “:That is”, “um” and “I believes” Also called padding. Unattractive and irritating.
• Don’t upstage with visual detractors .
![Page 22: Conversations skills](https://reader034.fdocuments.in/reader034/viewer/2022051609/547d833bb4af9f975a8b4a76/html5/thumbnails/22.jpg)
Eye Clasp
• Like a handclasp – establishes link with human being Tells you audience reaction.
Improve your voice
• Proper breath support is the foundation of a good voice.
• The way you exhale is what counts.
• Project your voice, don’t shout.
• Don’t let your voice sound older than you are
• Make your lips lively, not lazy
• Be a low pitcher
• Be a smooth talker.